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Recensioner av Sunbay Hotel

3 out of 5
Sunbay Hotel
Maxwell Coast Road, Maxwell, Christ Church

Recensioner

7,0

Bra

10 - Fantastiskt i betyg. 9 av 51 recensioner" "
8 - Bra i betyg. 18 av 51 recensioner" "
6 - Okej i betyg. 14 av 51 recensioner" "
4 - Dåligt i betyg. 6 av 51 recensioner" "
2 - Väldigt dåligt i betyg. 4 av 51 recensioner" "

7,6/10

Renlighet

7,6/10

Personal och service

6,0/10

Bekvämligheter

6,6/10

Boendets skick och faciliteter

6,6/10

Hållbarhet

Recensioner

8/10 Bra

Jennifer

Gillade: Renlighet och personal och service
Affordable hotel with great breakfast
We stayed here for four nights at Sunbay Hotel. The rooms were large and spacious and the staff was very friendly and accommodating. The breakfast was awesome, really tasty things like hash browns, sausages and cod. Really liked the banana bread too. There were a few things that could use some improvement. We stayed in room 209 and it was large but I wish they would repaint the room, fix the WiFi, and make sure both pillows were soft. We had one hard pillow and one soft. Also the lamps had different light bulbs. One was a lovely warm light and the other was a not so nice led light. I think just a few small improvements would make this hotel great. I wish I could’ve turned on my balcony light too. For the price it was fine and I still really enjoyed my stay. Perhaps I would stay here again.
Bodde här 4 nätter i januari 2024
Svar från GM 22 mars 2024
Thank you for your review. We are working on addressing the areas you highlighted.

8/10 Bra

Theodora

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från GM 23 maj 2024
Thank you for your feedback.

8/10 Bra

Lennette

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I like that breakfast was included in the price of the stay.
Bodde här 3 nätter i april 2024

6/10 Okej

Evione

Reste med sin partner
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
Friendly staff. Quite area. Shabby furnishings. Hotel definitely needs updating. No blankets in rooms quite cold with AC on. Given regular room, paid for Superior with pool view. Changed after 2 days.
Bodde här 7 nätter i april 2024

10/10 Fantastiskt

GISELLE

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Pool
Bodde här 4 nätter i april 2024
Svar från GM 24 apr. 2024
Thank you for your kind review

8/10 Bra

Padmawattee

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place to stay opposite the beach.
Bodde här 4 nätter i mars 2024
Svar från GM 24 apr. 2024
Thank you for leaving a review.

4/10 Dåligt

Candies

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Unfortunately, the bathroom was an issue for our entire stay of 9 days. The toilet didn’t flush and when we asked to change rooms we were denied. Property is nice, however investment into updating amenities would go a long way.
Bodde här 9 nätter i mars 2024
Svar från GM 4 apr. 2024
We are sorry to hear that you had difficulties during your stay. As long as we know about an issue that a guest is experiencing, we would never let it go on for nine days. If we can't fix the issue we move the guest to an upgraded room at no charge.

10/10 Fantastiskt

Arlene

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Just what our family needed! Lovely staff, clean rooms, enjoyable breakfast, carefree and relaxing! Great time with the kids by the pool, we enjoyed it all!
Bodde här 2 nätter i mars 2024
Svar från GM 4 apr. 2024
Thank you for your kind review. We hope to welcome you back soon.

8/10 Bra

cheryl

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Safe, quiet, comfortable location. Lovely interior courtyard area with pools. Internet/tv reception was inconsistent.
Bodde här 13 nätter i mars 2024
Svar från GM 25 mars 2024
Thank you for your feedback.

8/10 Bra

Janique Tywanie

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
took my mom for her 60 th birthday and i can tell you it was amazing ! the breakfast is to die for soo many options ! the rooms were clean . It would have been nice to get a comforter because the sheets don’t do justice with the AC on and i’m still waiting on my iron , and a kettle would be a nice little addition but all in all it was a great experience
Bodde här 3 nätter i mars 2024
Svar från GM 22 mars 2024
Thank you for your feedback. We will address the areas of concern that you highlighted.

6/10 Okej

Rodwell Alphonso

Gillade inte: Renlighet och personal och service
Bodde här 1 natt i mars 2024
Svar från GM 22 mars 2024
Thank you for your feedback.

8/10 Bra

Maimouna, Glenarden

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från GM 22 mars 2024
Thank you for your review.

8/10 Bra

Marie Elisabeth

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The Sunbay hotel in itself is good, friendly staff. The restaurant is very limited & they close the bar at 9:00 pm & no snacks available. They should upgrade their WiFi which is often not accessible while in your room, may have to sit in the lobby for connection. Overall for the price I would recommend it.
Bodde här 7 nätter i mars 2024

8/10 Bra

Gavin

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property was clean and the staff was friendly I would visit again..
Bodde här 5 nätter i februari 2024
Svar från GM 22 mars 2024
Thank you for your kind review.

4/10 Dåligt

Alejandra

Gillade inte: Bekvämligheter
El personal atiende amargado y de mala manera. Los desayunos son pobres y sirven siempre lo mismo.
Bodde här 3 nätter i februari 2024
Svar från GM 22 mars 2024
Thank you for your feedback. We will address the areas of concern that you highlighted.

6/10 Okej

Kamini

Gillade inte: Boendets skick och faciliteter
Bodde här 5 nätter i februari 2024
Svar från GM 22 mars 2024
Thank you for your review.

8/10 Bra

Stephen Free

Gillade: Renlighet
Bodde här 23 nätter i januari 2024
Svar från GM 22 mars 2024
Thank you for your review.

8/10 Bra

Judith

Gillade: Renlighet och personal och service
Over all it was apleasant stay just felt the receptionists at check in did not go through the basics, you had to ask alot of questions
Bodde här 2 nätter i februari 2024
Svar från GM 22 mars 2024
Thank you for your feedback.

2/10 Väldigt dåligt

SATORU

Bodde här 2 nätter i januari 2024
Svar från GM 22 mars 2024
We appreciate your feedback.

10/10 Fantastiskt

Linda, Italy Cross

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It is a lovely hotel. Quiet and peaceful. Nice breakfast included. I enjoyed my stay.
Bodde här 4 nätter i februari 2024
Svar från GM 22 mars 2024
Thank you for your kind review.

8/10 Bra

aldwyn

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från GM 22 mars 2024
Thank you for your review.

4/10 Dåligt

Scherrie Renee

Reste i grupp, Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
There were several issues, the WiFi didn't work well even in the common areas, the lights stopped working in the room we reported it in the morning when we went out and the maintenance man had just come from the room after 4 upon our return, the breakfast is limited, couldn't get an extra pillow and when inquired about it, the receptionist told me they were busy so housekeeping didn't get to do it and they have left for the day. The phone in the room never worked even after reporting it no one ever came. You have to pay 20 dollars to get a pool towel. The chefs at breakfast were accommodating and Jada at reception was friendly.
Bodde här 2 nätter i februari 2024
Svar från GM 22 mars 2024
Thank you for your feedback. We will address the areas of concern that you highlighted.

6/10 Okej

glenn

Reste med sin partner
Noisy barking dog woke us up several times. No screens on windows or patio door. Only sheets on bed and no blankets in closet. The bathroom sink had to plug and someone had already obviously lost a toothpaste cap. Free breakfast but food wasn't very good. Chose to stay here 1 night before our scheduled stay down the street because it was convenient. Pros they have a decent deep pool, an elevator, front desk staff pleasant. Know that this is not on the beach side if that is what you're looking for. Room overlook pool and inner courtyard.
Bodde här 1 natt i februari 2024
Svar från GM 22 mars 2024
Thank you for your feedback. We will address the areas of concern that you highlighted.

6/10 Okej

Sula Oklie

The front desk staff was very helpful and friendly .The room was dated shower curtain had mold on it paint on ceiling was chipping off
Bodde här 6 nätter i januari 2024
Svar från GM 22 mars 2024
Thank you for your feedback. We will address the areas of concern that you highlighted.

6/10 Okej

Kenji

Gillade inte: Renlighet
Comfortable but the room with thin walls and the shower with little water volume gave negative feelings.
Bodde här 2 nätter i januari 2024
Svar från GM 22 mars 2024
Thank you for your feedback.

2/10 Väldigt dåligt

Jeanmarc

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från GM 22 mars 2024
Thank you for your feedback. We will address the areas of concern that you highlighted.

6/10 Okej

WINSTON

My first ever bad review. It took almost an hour for them to give me a room cause it wasn’t ready and mind you I arrived after 430pm. There’s no iron it ironing board had to call to get it and I had to call around 3x. There’s no vending machines or they don’t sell no drinks in the premises no beach or pool towels. The staff was friendly and pleasant just the sevice was lacking
Bodde här 2 nätter i januari 2024
Svar från GM 22 mars 2024
Thank you for your feedback. We will address the areas of concern that you highlighted.

10/10 Fantastiskt

Tonya

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2024
Svar från GM 22 mars 2024
Thank you for your kind review.

10/10 Fantastiskt

Omar

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024

6/10 Okej

David

Gillade: Renlighet
Memorable for the wrong reasons.
A disappointing stay in a hotel lacking maintenance. All staff however were pleasant and kind with one exception, a Night ‘Manager’. Despite check in problems for many guests, the reception staff remained calm and helpful. Serving staff were all kind. The maintenance needs adressing and i would not recommend this hotel as a result. AC - Non functional. WiFi - Non functional (4/5 Days) Fridge - Non functional. Warm Water - Hit & Miss. However a partial refund was asked for and recieved. Thankyou.
Bodde här 5 nätter i december 2023

8/10 Bra

ROBERT

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 8 nätter i december 2023

8/10 Bra

Wayne

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 9 nätter i december 2023

4/10 Dåligt

Khadija

Reste med familjen
Gillade: Renlighet
Gillade inte: Personal och service
Some of the hotel staff were unfriendly. Arrived at half 3 to check in and had to wait half an hour to get into my room. Trolleys were being rolled up and down the corridor all the time. The room's door to the gallery couldn't lock. Breakfast on new years day started late...about half hr after the scheduled start time. I will not stay here again.
Bodde här 3 nätter i december 2023

10/10 Fantastiskt

Elena

Gillade: Renlighet
Bodde här 5 nätter i december 2023

6/10 Okej

jenelle

Bodde här 4 nätter i december 2023

2/10 Väldigt dåligt

NADIA

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
No towels provided, no blankets. Air conditioning not working. Nath soap provided was dish soap. Went over the Christmas period & the restaurant was closed. No foid amenities or alternatives for diningvwas available. Staff did not care that guests did not have food available. No drinking water was available also.
Bodde här 3 nätter i december 2023

4/10 Dåligt

david

Reste med sin partner
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
a new paint cover does not enough to hide the building condition
Bodde här 2 nätter i december 2023

2/10 Väldigt dåligt

EVELYN GIROD

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter

10/10 Fantastiskt

Osvaldo Miguel

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Un lugar tranquilo con un staff joven de trabajo, volvere pronto
Bodde här 1 natt i december 2023

6/10 Okej

Aaron, Bronx

Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Needs extensive updating.
Bodde här 5 nätter i december 2023

10/10 Fantastiskt

Paul

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
This hotel was a great base, the staff were very friendly and helpful, the Manager was amazingly friendly and helpful with a couple of requests. The room was big, clean and comfortable and also very quiet the whole time we stayed there. I would recommend this hotel for people that want a quiet stay a bit away from any facilities etc but it suited myself and partner as we jumped on buses to Bridgetown beach and other places to explore. Thank you Sunbay.
Bodde här 11 nätter i november 2023

4/10 Dåligt

Verifierad resenär

Affärsresenär
Gillade inte: Renlighet och rummets bekvämlighet
Tuve inconveniente con el sanitario y no lograron resolver. La habitación tenia unas puertas que conectaban a otras 2 habitaciones y aunque no tenian acceso, eso quitaba la privacidad, se podia escuchar de una habitación a la otra
Bodde här 7 nätter i december 2023

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i december 2023

10/10 Fantastiskt

janet

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I liked the staff. They went out of their way to accommodate I did not like the cold showers. In the 4 days I only had hot water once and it was sporadic. The hotel is nice and I would stay there again.
Bodde här 4 nätter i november 2023

6/10 Okej

Shivanand

Gillade: Personal och service
Hotel is dated and needs upgrading. Very friendly staff who went out of their way for me
Bodde här 3 nätter i november 2023
Svar från GM 25 nov. 2023
Thank you for your review.

8/10 Bra

Shewane

Bodde här 3 nätter i november 2023

8/10 Bra

Lorna

Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
We stayed for just 1 night and the room itself is lovely and comfortable and very clean. The staff on the front desk were very helpful and friendly. The property itself looks tired and in need of a bit of a make over. We were disappointed that we could not get an evening meal on site and actually had to go to your sister hotel for this. We did have breakfast on site, which was really nice. It also states on the internet that you have a gym, but we were told that this too is at the sister site.
Bodde här 2 nätter i november 2023
Svar från GM 13 nov. 2023
Thank you for your review. We hope to be able to extend our Restaurant service to dinner very soon. I think there may have been a miscommunication as we have a fully equipped strength and conditioning gym on property.

8/10 Bra

RICK

Gillade: Renlighet, personal och service och boendets skick och faciliteter
More lighting in the parking lot
Bodde här 2 nätter i oktober 2023
Svar från GM 27 okt. 2023
Thank you for your feedback. We will look into your suggestion.