Hotell med pool i Mayagüez

“Clean room and good pool”

“Excellent facility and staff”

“Great location”

“The room was ok, but the bathroom wasn’t clean, towels were dirty, and the staff did not do anything about it. Calling the front desk and never picked up except once, where they heard my wife ask for clean towels and immediately hung up. Did not deliver the towels. Pool was also unclean. Found a used bandaid on the floor right next to the water. Never saw any staff checking the cleanliness. No room service. The beach isn’t great. Overall, not a great experience unless you are barely at the hotel...

“We stayed here for 16 nights. The check-in process went smoothly; some of the staff were very friendly while others were just okay. No one was rude, but the level of service was not particularly high. The photos on the website/Hotels.com are not representative. They show a golf course and a beach, neither of which are located nearby. You need a car to be able to enjoy them. The surrounding area consists of abandoned hotels and an industrial zone. Because of this, I would not choose the same...

“The best place to stay! Highly recommended.”

“The WiFi stopped working the second night and they did nothing to fix it, they blamed it on the weather despite they themselves had WiFi connection in the lobby. I had som important errands to do online and I couldn’t. So unprofessional!”