Lobby

Recensioner av Hilton McLean Tysons Corner

4 out of 5
Hilton McLean Tysons Corner
7920 Jones Branch Dr, Tysons, McLean, VA

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 576 av 1002 recensioner" "
8 - Bra i betyg. 222 av 1002 recensioner" "
6 - Okej i betyg. 103 av 1002 recensioner" "
4 - Dåligt i betyg. 49 av 1002 recensioner" "
2 - Väldigt dåligt i betyg. 52 av 1002 recensioner" "

8,8/10

Renlighet

8,8/10

Personal och service

8,2/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Hanna

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i april 2019

10/10 Fantastiskt

Sandra

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean and convenient with lots of parking.
Bodde här 3 nätter i april 2024
Svar från General Manager 2 maj 2024
Dear Sandra,Thank you so much for taking the time to share your thoughts on your recent visit! We're thrilled our excellent location suited your needs well and that the high standards of cleanliness we adhere to were reflected in your stay. It was truly a pleasure having you as our guest, and we hope you return soon.Stacie Bladen,Director of Rooms

2/10 Väldigt dåligt

Peyman

Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024

8/10 Bra

Justin

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice
Bodde här 1 natt i april 2024
Svar från General Manager 18 apr. 2024
Dear Justin,Thank you for choosing to stay with us at Hilton McLean Tysons Corner. We aim to provide all of our guests with a wonderful experience, so we're thrilled you enjoyed your visit. It was a pleasure to host you, and we hope you'll choose to visit us again soon.Stacie Bladen,Director of Rooms

6/10 Okej

Stephanie

Reste med familjen
Gillade: Boendets skick och faciliteter
Very nice personnel and management, but unfortunately we could not check into our room until 8:30pm as no rooms were available. Airline needs take priority over other scheduled guests. We received $100 credit to use around the hotel (bar, restaurant, etc).
Bodde här 1 natt i april 2024
Svar från General Manager 16 apr. 2024
Dear Stephanie,Thank you for your constructive feedback. While we're glad you found our team members friendly, we regret the delay you experienced at check-in. We certainly understand your desire to settle into our accommodations after a busy day of work and travel, and we'll certainly strive to make improvements going forward. It would be our pleasure to welcome you back with a truly exceptional stay in the future.Stacie Bladen,Director of Rooms

10/10 Fantastiskt

Tim, Garden City

Gillade: Renlighet och personal och service
Am pleasantly surprised with how clean the facility is with bedsheets to the overall cleanliness of the room. Extremely satisfied with my stay.
Bodde här 2 nätter i mars 2024
Svar från General Manager 11 apr. 2024
Dear Tim,Providing a clean and comfortable environment for our guests is a top priority, and we're delighted that we could exceed your expectations. Your satisfaction is our ultimate goal, and we look forward to welcoming you back to Hilton McLean Tysons Corner for another enjoyable stay.Stacie Bladen,Director of Rooms

10/10 Fantastiskt

Nicole

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely Hotel
Bodde här 3 nätter i april 2024
Svar från General Manager 10 apr. 2024
Dear Nicole,Thank you so much for the five-star review regarding your recent stay at Hilton McLean Tysons Corner! We're pleased to hear you enjoy our beautiful, welcoming property, and we hope you will stay with us again soon.Stacie Bladen,Director of Rooms

10/10 Fantastiskt

Elizabeth Q

Bodde här 1 natt i april 2024

10/10 Fantastiskt

Anne

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel looks a little older and worn on the outside but is very nice inside! Quick checkin, beautiful bar, the gym has several machines. Rooms were very nice and clean. The location is a little less than a mile from the galleria, a lot of restaurants and a Wegmans within walking distant of the hotel. You can walk to the metro station too. Free parking is a win!
Bodde här 2 nätter i mars 2024
Svar från General Manager 8 apr. 2024
Dear Anne,It's wonderful to hear you enjoyed your stay with us, from the quick check-in process to our well-equipped gym and clean rooms. We're glad our location near dining and public transportation, along with the convenience of free parking, added to your positive experience. Your feedback on our exterior is appreciated, and we are constantly working on improvements to ensure our guests have a memorable stay inside and out. Thank you for your review of Hilton McLean Tysons Corner. We look forward to welcoming you back soon!Stacie Bladen,Director of Rooms

8/10 Bra

Angelina

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i mars 2024

4/10 Dåligt

Megan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I didn’t have a tv in my room
Bodde här 1 natt i mars 2024
Svar från General Manager 29 mars 2024
Dear Megan,While we thank you for being our guest, we are sorry and surprised to hear there wasn't a television in the room. Please know that our team is always ready to provide assistance and address any issues that may arise. We will be sure to review this concern with our team to ensure everything is as it should be for our great guests. It would be a pleasure to welcome you back for a more exceptional stay.Stacie Bladen,Director of Rooms

8/10 Bra

Kristine

Reste i grupp, Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is our 2nd weekend stay at this property for a dance workshop/competition. The facilities are lovely but our room was tight for 4 people with all our "stuff"...the fridge was TINY...and the room was damp all weekend. It was so bad that the box of tissues was damp to the bottom and had to be thrown away. I think there's a ventilation problem in the room which made it uncomfortable :-( The bar and restaurant were enjoyable and the ballrooms are spacious. The location is fabulous with shopping and dining in close proximity.
Bodde här 2 nätter i mars 2024
Svar från General Manager 29 mars 2024
Dear Kristine,Thank you for choosing to stay with us again at Hilton McLean Tysons Corner. We're thrilled our convenient location, delicious restaurant, and plentiful amenities were some of the highlights of your trip. However, we offer our sincere apologies for any inconvenience you experienced in your room. Your comments on ways we can improve our rooms have been noted for future consideration, and we appreciate your constructive remarks. The pleasure was all ours, and we hope to welcome you back in the future.Stacie Bladen,Director of Rooms

4/10 Dåligt

Katrina

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service och bekvämligheter
The images posted on Expedia for the rooms are misleading and the rooms are not quite as large as dipicted. The front desk staff was friendly however the cleaning staff was incredibly rude and the room service was beyond disgusting. Pre-ordered breakfast and they forgot the bagel 3 times before it was corrected
Bodde här 2 nätter i mars 2024
Svar från General Manager 29 mars 2024
Dear Katrina,Thank you for taking a moment to review your recent stay. We regret to learn that your experience fell short of expectations. Rest assured, your feedback will be shared internally to ensure our high standards of hospitality are being met and that professional and courteous service is being provided at all times. It is our sincere hope that you will give us another chance to change your perceptions down the line.Stacie Bladen,Director of Rooms

10/10 Fantastiskt

Sharon

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This property is located in on of Northern Virginia beautiful districts. It has many amenities, great staff and free parking.
Bodde här 1 natt i mars 2024
Svar från General Manager 26 mars 2024
Dear Sharon,Thank you for choosing Hilton McLean Tysons Corner and sharing such a delightful, five-star review. We are thrilled you were impressed with everything from our amazing staff and great amenities to our free parking and beautiful location. It would be an honor to welcome you back for another memorable stay.Stacie Bladen,Director of Rooms

10/10 Fantastiskt

Boris

Bodde här 3 nätter i januari 2024

10/10 Fantastiskt

Maryjane

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The dining was amazing- we weren’t going to eat in the hotel because it was expensive, but the menu, the service and especially the service was excellent! I was worth it for a wonderful experience- despite a long drive and being very tired. The staff was attentive and. Kind.
Bodde här 1 natt i mars 2024
Svar från General Manager 22 mars 2024
Dear Maryjane, Thank you for choosing to dine with us! We're delighted to hear that you found our dining experience amazing, despite initial reservations about the pricing. Providing excellent service is our priority, and we're pleased to know that our menu and attentive staff made your visit worthwhile. We apologize for any inconvenience caused by noise, and we appreciate your understanding. We hope to welcome you back for another wonderful experience.Stacie Bladen,Director of Rooms

10/10 Fantastiskt

Casey

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was very polite and extremely helpful. The room was clean and quite. No complaints about my stay!
Bodde här 2 nätter i mars 2024
Svar från General Manager 22 mars 2024
Dear Casey,Thank you for choosing Hilton McLean Tysons Corner! Our team is delighted you received excellent service and enjoyed our clean, quiet room. We take pride in providing a phenomenal stay for our guests, and we appreciate your feedback. It was our pleasure to host you, and we hope to see you again for another memorable visit! Stacie Bladen,Director of Rooms

4/10 Dåligt

Brandi

Reste med familj och småbarn
Gillade: Personal och service och bekvämligheter
The customer service was excellent. The rooms are very outdated. They have signs everywhere stating quiet time is at 9:30 but that is NOT upheld. There was a huge group partying at the bar until midnight. You can hear everything in the rooms. I didn’t check the floor plan when booking but 10/10 don’t recommend a room in the atrium area.
Bodde här 1 natt i mars 2024
Svar från General Manager 14 mars 2024
Dear Brandi,We appreciate you expressing your concerns to us. Please accept our sincere apology for bar/atrium noise that disturbed your rest. As you mentioned, when large groups are there, noise levels can increase. Our team will work to uphold our quiet hours policy. Your comments will also aid us as we continue making improvements. However, it's good to know you received outstanding hospitality. Thank you for reaching out and we hope for an opportunity to make your next visit a better one.Stacie Bladen,Director of Rooms

6/10 Okej

Phu, Clementon

Bodde här 1 natt i mars 2024

8/10 Bra

Jean, Fort Lauderdale

Gillade: Renlighet och personal och service
The fast response of staff for any issues. Not many restaurants around the hotel.
Bodde här 9 nätter i februari 2024
Svar från General Manager 7 mars 2024
Dear Jean,Thank you for spotlighting our attentive service at Hilton McLean Tysons Corner. We trust you had the comfortable, welcoming stay we are known for, and we appreciate your feedback. We look forward to having you back in the future.Stacie Bladen,Director of Rooms

10/10 Fantastiskt

kevin

Reste med sin partner
Gillade: Bekvämligheter och boendets skick och faciliteter
We enjoyed our stay the room was comfortable and the food was good.
Bodde här 2 nätter i mars 2024
Svar från General Manager 5 mars 2024
Dear Kevin,Thanks so much for this excellent review of Hilton McLean Tysons Corner! We're delighted you enjoyed your stay, including our comfy accommodations and delicious on-site dining. We'd love to welcome you back anytime.Stacie Bladen,Director of Rooms

10/10 Fantastiskt

Gregory

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location. Rooms are a little dated but clean.
Bodde här 1 natt i februari 2024
Svar från General Manager 22 feb. 2024
Dear Gregory,Your five-star rating is a wonderful compliment to receive, and we thank you for spotlighting our clean rooms and superb location. Our team loves hosting returning guests, so please come back and see us at Hilton McLean Tysons Corner!Stacie Bladen,Director of Rooms

4/10 Dåligt

Bruno

Gillade inte: Personal och service och boendets skick och faciliteter
Couldn't get into my room until nearly 8pm. I spent less than 10 hours total in the room.
Bodde här 1 natt i januari 2024
Svar från General Manager 22 feb. 2024
Dear Bruno,Thank you for your review. We regret to learn of your disappointment with your experience and apologize for the wait you encountered upon check-in. Your report will be discussed with our team to determine ways of improving in this respect. It is our hope that you will give us another chance to change your perceptions down the line.Stacie Bladen,Director of Rooms

10/10 Fantastiskt

Edwin

Gillade: Renlighet och personal och service
I like the lobby and the breakfast
Bodde här 1 natt i februari 2024
Svar från General Manager 20 feb. 2024
Dear Edwin,Thank you for selecting Hilton McLean Tysons Corner! We're glad you enjoyed our charming lobby and delicious breakfast offerings. Your satisfaction is our priority, and we can't wait to see you again. Stacie Bladen,Director of Rooms

6/10 Okej

Brian

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Front Desk staff was seemingly dismissive. I asked about changing the channel on one of the tvs over the bar area which was not staffed. I was asked if I could wait a half hour until the bar opened. This was not the Hilton service I am used to seeing.
Bodde här 1 natt i januari 2024
Svar från General Manager 9 feb. 2024
Dear Brian,Thank you for your feedback. While we're happy to see aspects of your stay were pleasant, we apologize for any disappointment with the service you received. It's clear we did not live up to your expectations for our brand, and we'll look into your comments further. Should you be in the area again, please consider coming back to see us.Stacie Bladen,Director of Rooms

2/10 Väldigt dåligt

Carole

Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Judith

Bodde här 1 natt i januari 2024

10/10 Fantastiskt

LaMarr

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The room was spacious and I LOVED the massage chair I had in my room!! The king size bed was comfortable too.
Bodde här 1 natt i december 2023
Svar från General Manager 9 jan. 2024
Dear LaMarr,Thank you for this lovely review of Hilton McLean Tysons Corner! We're delighted you enjoyed your stay, including our comfy, well-appointed accommodations. It would be wonderful to welcome you back anytime. Stacie Bladen,Director of Rooms

10/10 Fantastiskt

Nour El Imane

Bodde här 1 natt i december 2023

10/10 Fantastiskt

Angelica

Bodde här 1 natt i december 2023

10/10 Fantastiskt

Carlos

Gillade: Renlighet och personal och service
I went over there for a little staycation with two boys and one that’s autistic. I want to say that the option for indoor pool was a great choice for me to go there, and it just followed up with the staff being very polite. I would definitely go again.
Bodde här 1 natt i december 2023
Svar från General Manager 9 jan. 2024
Dear Carlos,Thank you! It was an honor to welcome you and your boys to Hilton McLean Tysons Corner, and we are delighted you all had such a lovely staycation. Your kind words about our great pool and wonderful staff are truly appreciated and will be shared with the team. We look forward to welcoming you back for many more memorable getaways.Stacie Bladen,Director of Rooms

10/10 Fantastiskt

Susan

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We were given a room that was not, in fact ready, but the staff quickly corrected the situation. I am thoroughly satisfied with how this was handled.
Bodde här 1 natt i december 2023
Svar från General Manager 2 jan. 2024
Dear Susan,It was our pleasure to serve you, and we appreciated the opportunity to make things right when they weren't perfect from the start. Our team will certainly be rewarded for their prompt service. Thank you for choosing Hilton McLean Tysons Corner, and we hope to see you again!Stacie Bladen,Director of Rooms

10/10 Fantastiskt

Gemechu

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Breakfast was great
Bodde här 2 nätter i december 2023
Svar från General Manager 20 feb. 2024
We're glad you had a tasty breakfast and look forward to welcoming you back in the future.

10/10 Fantastiskt

Shaobin

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Glenn

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Daniel

Bodde här 3 nätter i december 2023

10/10 Fantastiskt

Lakisha

Bodde här 1 natt i december 2023

10/10 Fantastiskt

Angie

Bodde här 2 nätter i december 2023

2/10 Väldigt dåligt

Ajitpal

Reste med sin partner
Gillade inte: Renlighet
Bodde här 1 natt i december 2023

6/10 Okej

Teresa, Bronx

Reste med familjen
Gillade: Renlighet och personal och service
We had an accessible room because of problems with balance and movement. The walk in shower was lovely but not matter how we aimed the water or situated the shower curtain, we stepped out to a flooded bathroom floor. That’s really dangerous but even more so for an elderly person who has balance issues even under safe conditions. Manager seemed to listen when we explained this, but honestly, an accessible room should have the best safety features before we check in. Considering the cost of the room, things should been great, not scary.
Bodde här 2 nätter i november 2023
Svar från General Manager 5 dec. 2023
Dear Teresa,Thank you for staying with us and taking the time to bring this issue to our attention. We understand the significance of safety, especially in an accessible room. Rest assured, we take your feedback seriously and are committed to addressing this to ensure the safety and comfort of all our guests. We're sorry to hear that your experience fell short of expectations. We hope to have the opportunity to demonstrate our commitment to your comfort and safety on your next visit.Stacie Bladen,Director of Rooms

10/10 Fantastiskt

Malcolm

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i november 2023

6/10 Okej

Frank

Reste med familjen
Gillade inte: Bekvämligheter
Not a family hotel
Bodde här 2 nätter i november 2023
Svar från General Manager 25 nov. 2023
Dear Frank,We appreciate you sharing your comments regarding your recent stay at our property. We're sorry to hear we were unable to meet all of your expectations on this occasion. Our front desk team is always available and happy to assist with any issues that may arise and to ensure you have a comfortable visit. Thank you for your feedback, and we hope to have the opportunity to welcome you back on another occasion.Stacie Bladen,Director of Rooms

10/10 Fantastiskt

Nazar

Bodde här 2 nätter i november 2023

10/10 Fantastiskt

Alisha

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
First an foremost the property was amazing!!!! Great staff at check in amazing room. Room was clean shower was great. Definitely a place for the books
Bodde här 1 natt i november 2023
Svar från General Manager 21 nov. 2023
Dear Alisha, We are delighted that our comfortable rooms and friendly staff checked all the boxes for you to have a five-star stay! Our team loves hosting returning guests, so please come back and see us at Hilton McLean Tysons Corner!Stacie Bladen,Director of Rooms

10/10 Fantastiskt

Thomas

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023

6/10 Okej

Wanda

Gillade: Bekvämligheter
Gillade inte: Personal och service
Front desk person that checked me in literally said very few words. She did not explain where anything was I.e. parking, elevators. Sat 2 bottles of water on the counter in front of me and asked for my I.D. next words were “the card reader is ready for you” placed the small folder with key cards in front of me and maybe said Thank you. Very disappointing I had to drag the information I needed out of her.
Bodde här 1 natt i november 2023
Svar från General Manager 15 nov. 2023
Dear Wanda,We appreciate the opportunity to host you, and we thank you for taking a moment to share your comments. Providing exceptional hospitality is our top priority, so we're disappointed your experience was not what it should have been. We'll discuss your remarks with our staff to ensure our high standards are being upheld, and we hope to have another opportunity to welcome you back and impress you with the experience you expected and deserve.Stacie Bladen,Director of Rooms

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
Ok
It's super aging. And it shows. Wear and tear. Cracks. Etc. It was clean, the service was good. Just aging
Bodde här 1 natt i november 2023
Svar från General Manager 7 nov. 2023
Thanks so much for your valuable feedback. Your comments will be shared with the rest of our team as we continue to make positive changes in the future. We're glad you appreciated our excellent service, and we hope to welcome you back soon!Stacie Bladen,Director of Rooms

6/10 Okej

Diane

Reste i grupp
Gillade inte: Bekvämligheter
As expected did not appreciate a fifty dollar charge add on to the bill. Very standard room paid premium price disappointing. Very expensive area but lots of dining choices. Avoid hotel dining and 24/7 hospitality store extremely overpriced and mediocre. Front dress not friendly ~ all other staff professional & friendly.
Bodde här 1 natt i november 2023
Svar från General Manager 7 nov. 2023
Dear Diane,Thank you for offering feedback about your recent experience at our hotel. We're glad you enjoyed our convenient location close to excellent dining options and the friendly and professional service of our staff. However, we're sorry you were disappointed with aspects of your visit. Your comments are important to us, and we'll use them as we continuously work to improve our guests' stays with us. Please allow us to host you again should you return to McLean.Stacie Bladen,Director of Rooms

8/10 Bra

Mario

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023

6/10 Okej

Kimberly

Average
Bodde här 1 natt i oktober 2023
Svar från General Manager 30 okt. 2023
Dear Kimberly,Thank you for taking the time to leave us your comments. As we are always looking for ways to improve, do not hesitate to let us know how we could've bettered your stay. We hope to provide you with a phenomenal experience the next time you are in Fairfax County. Stacie Bladen,Director of Rooms