Pool

Recensioner av Santika Premiere Dyandra Hotel & Convention - Medan

4 out of 5
Santika Premiere Dyandra Hotel & Convention - Medan
Jalan Kapten Maulana Lubis no. 7, Medan, North Sumatra

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 69 av 182 recensioner" "
8 - Bra i betyg. 81 av 182 recensioner" "
6 - Okej i betyg. 21 av 182 recensioner" "
4 - Dåligt i betyg. 6 av 182 recensioner" "
2 - Väldigt dåligt i betyg. 5 av 182 recensioner" "

8,6/10

Renlighet

8,4/10

Personal och service

7,8/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

6,8/10

Hållbarhet

Recensioner

8/10 Bra

Man, Stockholm, Sverige

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Frukost.
Frukosten hade hög kvalite och en bra variation. Vi blev helnöjda.
Svar från Ariestra 12 okt. 2018
Dear Anonymous Warm greetings from Santika Premiere Dyandra Hotel & Convention Medan. Thank you for your review and rating. Really glad to welcome you back next time. See you soon! Best Regards, Ariestra Prasetio General Manager

10/10 Fantastiskt

Darwin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good overall
Bodde här 1 natt i december 2023

8/10 Bra

Madelief

Reste med familjen
Gillade: Personal och service
Erg vriendelijk personeel en heel goed ontbijt! Lekkere koffie ook ;). Bar is helaas beperkt open, in de avond niet een gezellige plek om te zitten. Douche was prima
Bodde här 1 natt i augusti 2023

8/10 Bra

KAZUTO

Bodde här 1 natt i februari 2023

10/10 Fantastiskt

Wenny

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2023

8/10 Bra

Sathinathan

Affärsresenär
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Room was noisy with traffic sound. The wire (plug) connecting the table lamp is exposed and pose an electric shock. Please change the plug of the tablelamp. Room 1246
Bodde här 1 natt i december 2022

4/10 Dåligt

Robert, Frankfurt am Main

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Die Toilette war total verkommen. Ich hatte Zimmer 618, gegenüber vom Lift. Total laut und die ganze Nacht keine Ruhe. Nie mehr wieder!
Bodde här 4 nätter i september 2022

6/10 Okej

Choot

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
room is not soundproof, abit noisy. the shower handler spoilt
Bodde här 3 nätter i augusti 2022

6/10 Okej

Paul Steve

Reste i grupp
Gillade: Personal och service
Gillade inte: Bekvämligheter
Staff were Friendly but the Gym need maintenance. On the other hand the menu for breakfast could include varieties for continental.
Bodde här 4 nätter i juni 2022

8/10 Bra

hakhee

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i september 2021

10/10 Fantastiskt

Mario

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Super schön top
Bodde här 2 nätter i april 2020
Svar från Ariestra Prasetio 13 apr. 2020
Dear Mr Mario, Warmest Greetings from Santika Premiere Dyandra Hotel & Convention Medan Thank you very much for taking your valuable time to write and share your recent experience with us, we are so pleased that you enjoyed our services and facilities. We really appreciate your feedback and looking forward to welcome you back to our Hotel in the future. Best Regards, General Manager

8/10 Bra

Jens

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The Roms quite small and the bathroom the water battery not working 100%
Bodde här 1 natt i mars 2020
Svar från Ariestra Prasetio 24 mars 2020
Dear Mr Jens, Warmest Greetings from Santika Premiere Dyandra Hotel & Convention Medan Thank you very much for taking your valuable time to write and share your recent experience with us. We have seriously taken your concern and appreciate your feedback for us to acknowledge if we are meeting guest’s needs and expectations. We will make sure it will not happen again to our valued guest on the next visit. We are looking forward to welcome you back to our Hotel in the future. Best Regards, General Manager

8/10 Bra

Hiroyasu

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
宿泊には何も問題ないホテル。
ホテルの部屋は綺麗で、何も問題はありません。 朝食もビュッフェで色々な料理があり美味しかったです。 部屋に冷蔵庫が無かったのは残念。 ホテル内にカフェ、レストランがあるが、近くにコンビニは見当たらなかった。 車で2分~3分位(歩いたら10分位かなと思う)にレストラン街があり、食事には困らなかった。
Bodde här 2 nätter i februari 2020
Svar från Ariestra Prasetio 18 feb. 2020
Dear Mr Hiroyasu Warmest Greetings from Santika Premiere Dyandra Hotel & Convention Medan Thank you very much for taking your valuable time to write and share your recent experience with us, we are so pleased that you enjoyed our services and facilities. We really appreciate your feedback and looking forward to welcome you back to our Hotel in the future. Best Regards, General Manager

2/10 Väldigt dåligt

Verifierad resenär

Reste i grupp
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
最速チェックアウト
非常に具合の悪い中少しでもリラックスできればと行ったホテル。 チェックインしようとしたらまだできません、の一点張り。 あまりの高熱に耐えかねソファーに寝ていたら、ここでは寝ないでくださいと。とても辛いのでチェックインはまだできないのか、と聞いたら、できません、それだけ言っていなくなった。でもさっきから見ているとどんどんチェックインしてるけど。 普通、今聞いてきますね、とか飲み物(ウェルカムドリンク)でもお持ちしましょうか?とかするよね。 それに客が具合悪いって言ってるのを上から見下ろしてなにも対策せずに無視できる、コンシェルジュとしての心構えはいかがなものでしょう? 具合が悪かったので、化粧もせず、着ているものも家からそのまま、もちろん髪もバサバサだったので、見かけで客を判断しているとすぐ分かった。 待っている間もどんどんチェックインしている様子。 別の聞きに言ったらそのままどうぞ!と。 何のために具合が悪い中超待たされていたんだ。 なんとかチェックインして部屋に行ったら、窓の下に何ヶ月?何年?あるのかというようなパンツが落ちてる。。 見なかったことにして、ルームサービスを頼んだ。 運んでくれたスタッフは感じが良かったけど、食事は不味かった。。。 ここにいた方が具合が悪くなりそうなので、2時間もせずチェックアウト。 先ほどのコンシェルジュの方が対応。 彼女の英語がはっきりしないので、とにかくチェックアウト、と言ったら、半腰になり立ち上がり、椅子に座る私に向かって3センテンス、上から見下ろしながら怒りを露わに喋った。興ざめ。よくここまで客のことを見下せるよね。 内容は要は返金できないよってこと。2時間もしないでチェックアウトって言ってるんだよ、それだけで何かあったかとか少しは気にしてもいいよね。 ただにされても二度と泊りたくないホテル。 こんなにバカにされて気持ちいい客がいると思ってるのか。 たった一人二人の高飛車な態度が一生懸命働く他のホテルスタッフの評価まで下げてしまう。
Bodde här 1 natt i december 2019
Svar från Ariestra Prasetio 24 jan. 2020
Dear Sir/Madam, Warmest Greetings from Santika Premiere Dyandra Hotel & Convention Medan Thank you very much for taking your valuable time to write and share your recent experience with us. We deeply apologize for the inconvenience occurred during your stay with us. The Management has taken seriously of the matter and will make sure it will not occur to our valued guest during the next visit to us. We are looking forward to welcome you back to our Hotel in the future. Best Regards, General Manager

8/10 Bra

Wan Portiah

Bodde här 6 nätter i december 2019
Svar från Ariestra Prasetio 26 mars 2020
Dear Ms Wan Warmest Greetings from Santika Premiere Dyandra Hotel & Convention Medan Thank you very much for taking your valuable time to write and share your recent experience with us, we are so pleased that you enjoyed our services and facilities. We really appreciate your feedback and looking forward to welcome you back to our Hotel in the future. Best Regards, General Manager

10/10 Fantastiskt

NUR RAZANAH

Bodde här 2 nätter i december 2019
Svar från Ariestra Prasetio 26 mars 2020
Dear Ms Nur, Warmest Greetings from Santika Premiere Dyandra Hotel & Convention Medan Thank you very much for taking your valuable time to write and share your recent experience with us, we are so pleased that you enjoyed our services and facilities. We really appreciate your feedback and looking forward to welcome you back to our Hotel in the future. Best Regards, General Manager

2/10 Väldigt dåligt

Rudy

Affärsresenär
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
I was disturbed 3 times by the front desk staff who was alerted by the smoke detector , they called me at 22:00, 23:00 pm and 03:00 am , asking me if I was smoking. The calls disturbed my sleep and caused me ended up sleepless . I was badly affected by the rude calls.
Bodde här 2 nätter i december 2019
Svar från Ariestra Prasetio Murtiono 10 dec. 2019
Dear Mr Rudy Warmest Greetings from Santika Premiere Dyandra Hotel & Convention Medan Thank you very much for taking your valuable time to write and share your recent experience with us. We have seriously taken your concern and appreciate your feedback for us to acknowledge if we are meeting guest’s needs and expectations. We will make sure it will not happen again to our valued guest on the next visit. We are looking forward to welcome you back to our Hotel in the future. Best Regards, General Manager

8/10 Bra

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good hospitality
Bodde här 2 nätter i november 2019
Svar från Ariestra Prasetio Murtiono 26 nov. 2019
Dear Valued Guest, Warmest Greetings from Santika Premiere Dyandra Hotel & Convention Medan Thank you very much for taking your valuable time to write and share your recent experience with us, we are so pleased that you enjoyed our services and facilities. We really appreciate your feedback and looking forward to welcome you back to our Hotel in the future. Best Regards, General Manager

8/10 Bra

Teng Hoe

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2019

8/10 Bra

Chee Wan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 6 nätter i oktober 2019
Svar från Ariestra Prasetio Murtiono 21 nov. 2019
Dear Ms Chee Warmest Greetings from Santika Premiere Dyandra Hotel & Convention Medan Thank you very much for taking your valuable time to write and share your recent experience with us, we are so pleased that you enjoyed our services and facilities. We really appreciate your feedback and looking forward to welcome you back to our Hotel in the future. Best Regards, General Manager

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good Location.All staff polite and professional. Beautifully clean and facilities well managed.Would recommend
Bodde här 2 nätter i oktober 2019
Svar från Ariestra Prasetio Murtiono 21 nov. 2019
Dear Sir/Madam, Warmest Greetings from Santika Premiere Dyandra Hotel & Convention Medan Thank you very much for taking your valuable time to write and share your recent experience with us, we are so pleased that you enjoyed our services and facilities. We really appreciate your feedback and looking forward to welcome you back to our Hotel in the future. Best Regards, General Manager

10/10 Fantastiskt

Verifierad resenär

Bodde här 4 nätter i oktober 2019
Svar från Ariestra Prasetio Murtiono 16 okt. 2019
Dear Valued Guest, Warmest Greetings from Santika Premiere Dyandra Hotel & Convention Medan Thank you very much for taking your valuable time to write and share your recent experience with us, we are so pleased that you enjoyed our services and facilities. We really appreciate your feedback and looking forward to welcome you back to our Hotel in the future. Best Regards, General Manager

10/10 Fantastiskt

Fernando

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i oktober 2019
Svar från Ariestra Prasetio Murtiono 16 okt. 2019
Dear Mr Fernando, Warmest Greetings from Santika Premiere Dyandra Hotel & Convention Medan Thank you very much for taking your valuable time to write and share your recent experience with us, we are so pleased that you enjoyed our services and facilities. We really appreciate your feedback and looking forward to welcome you back to our Hotel in the future. Best Regards, General Manager

10/10 Fantastiskt

Teng

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Everything is great at this hotel.
Good and no comments. the hotel staff are very good manner and keep it up. Great job to House Keeping.
Bodde här 3 nätter i oktober 2019
Svar från Ariestra Prasetio Murtiono 16 okt. 2019
Dear Mr Teng Warmest Greetings from Santika Premiere Dyandra Hotel and Convention Medan Thank you for taking your time in putting an excellent rating and great review regarding of our services during your stay. It was such a delight to hear that our services managed to bring up a positive vibes during your stay with us especially from our staff manner and to mention, our Housekeeping staffs. We have sent the feedback to our related staffs as the encouragement to maintain our most remarkable services to all of our guests. It was such a pleasure to be of your service and certainly we are looking forward to welcoming you back during your next visit either on leisure or business trip Best Regards, General Manager

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet
Alles goed verzorgd en schoon.personeel correct en attent. Was Mijn 2e keer in fit hotel. Ook Mijn familie en zaken relaties zijn positief.
Bodde här 4 nätter i augusti 2019
Svar från Ariestra P Murtiono 14 aug. 2019
Dear Sir/Madam Warmest Greetings from Santika Premiere Dyandra Hotel and Convention Medan First of all, we would like to express our delight for the time which is given to put a great rating and review for us through the Expedia. We are really grateful to hear that our valued guests managed to have their most enjoyable moment with us especially for our attentive and caring staff which capable in fulfillfing your expectation. Certainly, we will keep maintaining our excellent service to ensure that our valued guests have the most memorable time during their stay. It was such a pleasure to be of your service and surely we are looking forward to welcoming you back during your next visit in Medan. Have a wonderful day! Warm Regards,\ General Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 4 nätter i juli 2019
Svar från Ariestra P Murtiono 7 aug. 2019
Dear Sir/Madam Warmest Greetings from Santika Premiere Dyandra Hotel and Convention Medan Thank you for choosing Santika Premiere Dyandra Hotel and Convention Medan as your destinated stay during your visit in Medan. We are really grateful for such a great rating which is given to us and certainly we will keep maintaining our best to ensure that our guest have their most valuable moment during their stay with us. It was such a pleasure to be of your service and certainly we will be more than delighted to have you again as one of ur guest during your next visit either on leisure or business trip. Warm Regards General Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i juli 2019
Svar från Ariestra P Murtiono 30 juli 2019
Dear Sir/Madam Warmest Greetings from Santika Premiere Dyandra Hotel and Convention Medan First of all we would like to say thank you for choosing Santika Premiere Dyandra Hotel and Convention Medan as destinated place during your visit in Medan. We are really grateful to receive such a great rating from you during your stay, that our service is capable in creating a joyful moment. Certainly we will keep maintaining our best to ensure our valued guests have their best memorable moment with us. It was certainly a pleasure to be of your service and we are looking forward to welcoming you back as one of our guests during your next visit with us. Warm Regards, General Manager

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good location. Choices of food places. Easy to notify.
Bodde här 2 nätter i juli 2019
Svar från Ariestra P Murtiono 10 juli 2019
Dear Sir/Madam Warmest Greetings from Santika Premiere Dyandra Hotel and Convention Medan First of all, we would like say thank you for choosing Santika Premiere Dyandra Hotel and Convention Medan as a facility to accomodate you during your visit in Medan. We are very grateful to receive such a great rating and review from you especially from our strategic location, food with its varieties and our noticeablity. We are delighted that it succeded in creatina a good memories for you during your stay with us. Surely, we will keep maintaining our best service to ensure our guests have the best moments during their stay. It was such a pleasure to be of your service, and certainly we are looking forward to have you again as one of our guests during your next visit in Medan. Warm Regards, General Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2019
Svar från Ariestra P Murtiono 1 juli 2019
Dear Sir/Madam Warmest Greetings from Santika Premiere Dyandra Hotel and Convention Medan Thank you for choosing Santika Premiere Dyandra Hotel and Convention Medan as a facility to accomodate you during your visit to Medan. We are really delighted to receive such a great rating from you. And we will keep this is an empowerment to keep maintaining our service in the future towards our valued guests. It was such a pleasure to be of your service and surely we are looking forward to have you back as one of our valued guests during your next visit to Medan Warm Regards, General Manager

10/10 Fantastiskt

Subhashis

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i maj 2019
Svar från Ariestra P Murtiono 10 juni 2019
Dear Sir/Madam Warmest Greetings from Santika Premiere Dyandra Hotel and Convention Medan Thank you for choosing Santika Premiere Dyandra Hotel and Convention Medan as a Hotel to accomodate you during your visit to Medan. Thank you for taking your time in putting a review on Expedia and e are delighted to receive such a good rating from you. Certainly it was such a pleasure to be of your service and we are looking forward to welcoming you back for your next visit to Medan. Warm Regards, General Manager

10/10 Fantastiskt

Jong seong

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
메단의 상급 호텔
가격대비 성능이 상당히 괜찮은 편입니다. 조식, 와이파이, 청소, 주변 편의시설, 백화점등의 접근이 아주 용이한 곳입니다.
Bodde här 2 nätter i maj 2019
Svar från Ariestra P Murtiono 2 juni 2019
Dear Mr Jong Seong On Warmest Greetings from Santika Premiere Dyandra Hotel and Convention Medan First of all, we would like to express our gratitude for choosing Santika Premiere Dyandra Hotel and Convention Medan to accomodate you during your visit in Medan. Thank you for putting such a good rating and review about us through Expedia especially for the qualities of our balanced price, breakfast, cleanliness and amenities that we served you during your stay such as the WiFI connection. It was such a pleasure to hear that you enjoyed your stay with us because of our Hotel location which is centralized within Capital City, we are glad that it succeeded in making a good memories for you during your stay. It was such a pleasure to be of your service, and certainly we are looking forward to welcoming you back on your next visit to Medan. Warm Regards, General Manager

6/10 Okej

Verifierad resenär

Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i april 2019
Svar från Ariestra P Murtiono 23 maj 2019
Dear Sir/Madam Warmest Greetings from Hotel Santika Premiere Dyandra Medan Thank you for choosing Hotel Santika Premiere Dyandra Medan as a Hotel to accomodate you during tyour visit in Medan. Thank you very much for the rating that was given to us, we will maintain our best effort to serve our valued guest and we will be looking forward to welcoming you back on our Hotel. Have a Wonderful Day General Manager

10/10 Fantastiskt

MuhdAmirulnizam, Putrajaya

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staffs' hospitality
Bodde här 4 nätter i april 2019
Svar från Iqbal 16 maj 2019
Dear Mr. MuhdAmirulNizam Thank you for taking your time to write a review regarding your stay in Santika Premiere Dyandra Hotel & Convention Medan in March 2012. Thank you for choosing Hotel Santika Premiere Dyandra Medan to accomodate your place to stay during your visit to Medan First of all, we would like to thank you for the positive feedback and the sharing of your experiences as one of our guest in regards to the hospitality of our staffs and also the quality of our service which was succeed to make a good memory for you during your stay in Medan. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again at Santika Premiere Dyandra Hotel & Convention Medan. Sincerely Yours, General Manager Santika Premiere Dyandra Hotel & Convention Medan

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
このホテルは最高です。スタッフのおもてなしのプロ意識を感じました。また宿泊します。
Bodde här 2 nätter i april 2019
Svar från Iqbal 16 maj 2019
Dear Sir/Madam Warmest Greetings from Hotel Santika Premiere Dyandra Medan Thank you for taking your time to write a review regarding your stay in Santika Premiere Dyandra Hotel & Convention Medan First of all, we would like to thank you for the positive feedback and the sharing of your experiences in regards to the quality of our service proffesionalism which was succeed to make a good memory for you during your stay in Medan. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again at Santika Premiere Dyandra Hotel & Convention Medan. Sincerely Yours, General Manager Santika Premiere Dyandra Hotel & Convention Medan

8/10 Bra

Verifierad resenär

Bodde här 3 nätter i mars 2019
Svar från Iqbal 16 maj 2019
Dear Sir/Madam, Thank you for taking your time to write a review regarding your stay in Santika Premiere Dyandra Hotel & Convention Medan in March 2012. We are privileged to have you as our guest during your stay and we would like to welcome you again for your next visit with us. Santika Premiere Dyandra Hotel & Convention Medan is improving the service and hospitality for our guest. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again at Santika Premiere Dyandra Hotel & Convention Medan. Sincerely Yours, General Manager

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The location is super mostly in central of city, right in front just cross the street is a shopping arcade. The con is the twin bed a bit tiny and no fridge
Bodde här 3 nätter i mars 2019
Svar från Iqbal 16 maj 2019
Dear Sir/Madam, Warmest greetings from Santika Premiere Dyandra Hotel & Convention Medan. Thank you for taking your time to write a review regarding your stay in Santika Premiere Dyandra Hotel & Convention Medan. It was such a pleasure to have you had a good memories during your stay with us concerning our Hotel location which enabled you to access throughout city center. Regarding the bed size provided and the fridge availability, we do apologize for the incovenience we have caused you, Since, fridge was not provided, yet we will be able to provide an empty minibar which capable in maintaining cold temperature inside. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again at Santika Premiere Dyandra Hotel & Convention Medan Regards, General Manager

8/10 Bra

Ahmad

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
👍
Amazing stay. Helpful staff. Great breakfast.
Bodde här 2 nätter i februari 2019

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good value for money and good location
Bodde här 2 nätter i januari 2019

10/10 Fantastiskt

Salini

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
This hotel located in heart of Medan, near many shopping malls and nearest food court is Merdeka Walk.Nice hotel and warm welcome from hotel's staff l. Wide spread of foods during breakfast. Friendly waiters & waitresses.
Bodde här 4 nätter i december 2018
Svar från Mr. Ariestra Prasetio ( General Manager ) 24 jan. 2019
Dear Ms. Salini, Warmest Greetings from Santika Premiere Dyandra Hotel & Convention Medan. First of all, we would like to thank you for the positive feedback and the sharing of your experiences while staying with us in regards to the strategic location of hotel, the hospitality of our staffs and also the diversity of our breakfast which was succeed to make a good memory for you during your stay in Medan. We take note for all of your positive inputs and thank you for giving us such a good feedback. We will always strive the best to serve our valued guests and we look forward for welcoming you back here for your next visit to Medan. Have a wonderful day. Warm regards, General Manager Ariestra Prasetio

10/10 Fantastiskt

Verifierad resenär

Bodde här 2 nätter i december 2018
Svar från Mr. Ariestra Prasetio 24 jan. 2019
Dear Mr/ Ms, Warm greetings from Santika Premiere Dyandra Hotel & Convention Medan. Thank you for your review and rating. Really glad to welcome you back next time. See you soon! Best Regards, Ariestra Prasetio General Manager

4/10 Dåligt

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
room to provide fidge
Bodde här 1 natt i december 2018
Svar från Mr. Ariestra Prasetio 24 jan. 2019
Dear Mr / Ms, Warmest Greetings from Santika Premiere Dyandra Hotel & Convention Medan. First of all, we would like to thank you for the positive feedback and the sharing of your experiences while staying with us. Meanwhile we apologize for the inconveniences due to the fridge which was not available in your room. Fridge facilities will be provided in Superior Room type based on request of the guest. We recommend you to stay in our Deluxe Room for the next visit with more benefits provided. We take note for all of your positive inputs and thank you for giving us such a good feedback. We will always strive the best to serve our valued guests and we look forward for welcoming you back here for your next visit to Medan. Have a wonderful day. Warm regards, General Manager Ariestra Prasetio

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Staff nya ramah baik kali
Bodde här 3 nätter i december 2018
Svar från Mr. Ariestra Prasetio 24 jan. 2019
Dear Bapak / Ibu, Salam Hangat dari Santika Premiere Dyandra Hotel & Convention Medan Kami mengucapkan banyak terima kasih atas waktu dan review positif yang telah diberikan di Expedia.com terutama mengenai keramah-tamahan staff kami yang berhasil memberikan kesan positif selama Bapak / Ibu menginap bersama kami. Senang Bapak menikmati kualitas sarapan yang berhasil menciptakan kenangan selama Bapak menginap bersama kami. Terima kasih atas rating yang sangat baik yang diberikan kepada kami, Kami akan terus menjaga kualitas kami kedepannya. Senang dapat melayani Bapak / Ibu dan semoga kami dapat terus menjadi hotel pilihan saat berkunjung ke Medan baik bersama kerabat dan keluarga. Salam Hangat, General Manager Ariestra Prasetio

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Beautiful lobby but dodgy room service
Hotel has a really beautiful lobby with great concierge, check-in, etc. Rooms were okay but spotlessly clean which is great. The only thing stopping me from giving a higher review is the room service--I got an extremely salty French onion soup which gave me food poisoning, ruining my next 24 hours. I would stay again, but I wouldn't recommend the room service at all.
Bodde här 2 nätter i december 2018
Svar från Mr. Ariestra Prasetio 24 jan. 2019
Dear Mr / Ms, Warmest Greetings from Santika Premiere Dyandra Hotel & Convention Medan. First of all, we would like to thank you for your willingness to share your experiences while staying with us in regards to the room cleanliness & concierge team, and check-in process which met your expectation. However, we deeply apologize for the inconvenience that occurred regarding your food poisoning experiences with us. We were so regretful for all that happened, meanwhile we also have shared your positive inputs to the team especially the F&B team to be improved & make sure it will not happen again to our valued guests. We take note for all of your inputs and thank you for giving us such a good feedback for a better us in the near future. We will always strive the best to serve our valued guests and we look forward for welcoming you back here for your next visit to Medan. Have a wonderful day. Warm regards, General Manager Ariestra Prasetio

8/10 Bra

Verifierad resenär

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hotel lobby and room lighting not adequate. Mini bar coffee is not localized.
Bodde här 1 natt i november 2018
Svar från Mr. Ariestra Prasetio 24 jan. 2019
Dear Mr / Ms, Warmest Greetings from Santika Premiere Dyandra Hotel & Convention Medan. First of all, we would like to thank you for your willingness to share your experiences while staying with us in Expedia.com. However, we deeply apologize for the inconvenience that occurred regarding the room lighting which was not adequate and the availability of the coffee at mini bar. We have shared your positive inputs to the housekeeping team to be improved & make sure it will not happen again to our valued guests. We take note for all of your inputs and thank you for giving us such a good feedback for a better us in the near future. We will always strive the best to serve our valued guests and we look forward for welcoming you back here for your next visit to Medan. Have a wonderful day. Warm regards, General Manager Ariestra Prasetio

6/10 Okej

Verifierad resenär

Gillade: Renlighet
Kamar kecil, sarapan nice, pelayanan biasa saja tespon lambat
Bodde här 2 nätter i november 2018

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2018
Svar från Ariestra Prasetio 9 nov. 2018
Dear Anonymous, Warm greetings from Santika Premiere Dyandra Hotel & Convention Medan. Thank you for your review and rating. Really glad to welcome you back next time. See you soon! Best Regards, Ariestra Prasetio General Manager

8/10 Bra

JAE KWAN

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2018
Svar från Ariestra Prasetio 9 nov. 2018
Dear Mr. Jae Kwan Warm greetings from Santika Premiere Dyandra Hotel & Convention Medan. Thank you for your review and rating. Really glad to welcome you back next time. See you soon! Best Regards, Ariestra Prasetio General Manager

10/10 Fantastiskt

JAE KWAN

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2018
Svar från Ariestra Prasetio 9 nov. 2018
Dear Mr. Jae Kwan Warm greetings from Santika Premiere Dyandra Hotel & Convention Medan. Thank you for your review and rating. Really glad to welcome you back next time. See you soon! Best Regards, Ariestra Prasetio General Manager

10/10 Fantastiskt

Rohani Bin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
excellent hotwl
enjoying n good
Bodde här 3 nätter i oktober 2018
Svar från Ariestra Prasetio 9 nov. 2018
Dear Mr. Rohani Bin Warm greetings from Santika Premiere Dyandra Hotel & Convention Medan. Thank you for your review and rating. Really glad to welcome you back next time. See you soon! Best Regards, Ariestra Prasetio General Manager

8/10 Bra

Verifierad resenär

Bodde här 5 nätter i oktober 2018
Svar från Ariestra Prasetio 9 nov. 2018
Dear Anonymous Warm greetings from Santika Premiere Dyandra Hotel & Convention Medan. Thank you for your review and rating. Really glad to welcome you back next time. See you soon! Best Regards, Ariestra Prasetio General Manager