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Megeve

Hotell i Megeve

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De senaste recensionerna av våra hotell i Megeve

What has happened to the service in this hotel??…

3 av 5

After an excellent stay in March 2018 shortly after the hotel opened (see 10/10 review below), we returned this year. While the rooms and facilities naturally remain impressive only 10 months on, it was like a different hotel in terms of service. No longer the superlative standards the Four Seasons brand is known for, with all requests fulfilled graciously, but instead a series of problems starting before we even arrived, with various concierge and reservation team members emailing at different times with duplicated questions ignoring information and requests we had already communicated. Then during the stay, there was a general tendency for the staff not to take responsibility for sorting out your problem themselves, but to try to pass it onto someone else when they felt it was outside their narrowly defined job description (e.g. reception staff refusing to make reservations which they viewed as the concierge’s job, even when the concierge was busy). Only the ski room staff were properly helpful, and they were the only people I recognized from last year. Everyone else though pleasant, seemed young and somewhat clueless- big question as to whether they are employees of Four Seasons themselves and subject to their training, or whether they are seasons workers for the Rothschild Group, taken from the general pool that services the group’s other (cheaper) hotels and restaurants in Megeve – not really acceptable given the huge price premium here. …After an excellent stay in March 2018 shortly after the hotel opened (see 10/10 review below), we returned this year. While the rooms and facilities naturally remain impressive only 10 months on, it was like a different hotel in terms of service. No longer the superlative standards the Four Seasons brand is known for, with all requests fulfilled graciously, but instead a series of problems starting before we even arrived, with various concierge and reservation team members emailing at different times with duplicated questions ignoring information and requests we had already communicated. Then during the stay, there was a general tendency for the staff not to take responsibility for sorting out your problem themselves, but to try to pass it onto someone else when they felt it was outside their narrowly defined job description (e.g. reception staff refusing to make reservations which they viewed as the concierge’s job, even when the concierge was busy). Only the ski room staff were properly helpful, and they were the only people I recognized from last year. Everyone else though pleasant, seemed young and somewhat clueless- big question as to whether they are employees of Four Seasons themselves and subject to their training, or whether they are seasons workers for the Rothschild Group, taken from the general pool that services the group’s other (cheaper) hotels and restaurants in Megeve – not really acceptable given the huge price premium here.

En verifierad resenär bodde på Four Seasons Hotel Megeve

Publicerades för 7 månader sedan

Four Seasons Hotel Megeve

Top…

5 av 5

Super chalet très bonne situation et proprio au top !…

En verifierad resenär bodde på Chalet Very Close to Megeve Centre Ideal for Families or Groups of Friends

Publicerades för 9 månader sedan

Chalet Very Close to Megeve Centre Ideal for Families or Groups of Friends

Hotel simple et sympa…

3 av 5

Nous avons passé seulement 1 nuit. Tout s'est bien passé…

Alain från Lyon bodde på Hôtel Sylvana

Publicerades över ett år sedan

Hôtel Sylvana

Mysigt, exklusivt hotell i Megeve!…

4 av 5

Andra gången vi återvände till detta hotell den här gången med hela familjen. . Alla rum är olika med sin speciella prägel (vi hade Club rum) mycket trevligt boutique-hotel med närhet till skidåkning, 50 m till liften. Väldigt mysig lounge och bra spa med jacuzzi, pool och bastu. Hyra av skidor en trappa ned, uppge att du bor på hotellet så får ni 20% rabatt på skidhyran.…

Lena bodde på Hotel Mont-Blanc

Publicerades över ett år sedan

Hotel Mont-Blanc

Megeve dans un luxueux cocon …

5 av 5

Très bel établissement situé en pleine nature et à 2 pas des pistes. Accueil professionnel et chaleureux. Les chambres sont de très grand standing. …

En verifierad resenär bodde på Les Chalets du Mont d'Arbois

Publicerades för 5 månader sedan

Les Chalets du Mont d'Arbois

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De senaste recensionerna av våra hotell i Megeve