Hotell nära Memorial Hermann Southwest Hospital

“Todo excelente y limpio ”

“I woke up to a dead rat in room 218. I let the front desk person know. I took photos and shared with front desk. ”

“La propiedad en muy mal estado, las camas viejas, cortinas, toallas y sábanas manchadas”

“The AC unit did not work, and ai froze all night. I literally had to sleep in two jackets, and the refrigerator did not work! So my food spoiled as well.”

“This room looks nothing like the photos online. It’s roach infested! I did not stay. Once I got there I walked right out and dis not get my refund! The dude at check and was very rude and over charged my card after I’d booked 3rd party! The entire building smiled like pee! I’m furious and I was having a major surgery the next day. I travel 9 hours to Houston only to be met with a room like this. I understand it’s priced low but omg it was so discussing in that building! I cried so hard because...

“Ok”

“facilities were adequate”

“Couldn’t find the entrance well - back side (where directions lead to) was all fenced off with nothing indicating how to get to entrance. Walls very thin - was kept up in middle of night for 2 hours with loud talkers next room and could hear another room clearly through vent in bathroom. Shower had little pressure and random bursts of scalding hot water. Conditioner empty and hair dryer had only cold air (I am sure they would have switched, but cleaning crew could easily check status of these...

“Staff are very nice and provided us excellent customer service! Areas of improvement are checking if all outlets work, and shower curtains need replacement.”

“Rooms are surprisingly spacious and updated. Floor was a bit dirty but everything else was clean. Housekeeping does tidy up the room during stay. Property was quiet. ”

“Newly renovated”

“Vi började och slutade vår fantastiska USA resa i Houston. En jättestad men ändå greppbar och många upplevelser,inte minst längs kusten dit man kör på under en timma. Rekommenderas varmt”

“Hotel it was a perfect location.I love that it has a indoor and outdoors pool”

“All great”

“Ok”

“Clean”

“.”

“Our room was occupied and they almost didn’t have a room for us. They did find a clean room, but it was in need of repair of toilet. ”

“Wifi broke down for most of the night”