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Recensioner av Comfort Suites West Memphis I-40 I-55

2.5 out of 5
Comfort Suites West Memphis I-40 I-55
850 Stephens Blvd, West Memphis, AR

Recensioner

7,8

Bra

10 - Fantastiskt i betyg. 284 av 672 recensioner" "
8 - Bra i betyg. 203 av 672 recensioner" "
6 - Okej i betyg. 69 av 672 recensioner" "
4 - Dåligt i betyg. 59 av 672 recensioner" "
2 - Väldigt dåligt i betyg. 57 av 672 recensioner" "

8,2/10

Renlighet

8,4/10

Personal och service

7,8/10

Bekvämligheter

8,0/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

6/10 Okej

Luc

Bodde här 1 natt i april 2024
Svar från DC 15 maj 2024
Dear valued customer, thank you very much from all the team members of the comfort suites in west Memphis Arkansas.

6/10 Okej

Kathy, Wichita

Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
The staff, Sarah, was very nice and hospitable. Unfortunately, the room phone did not work and the tv did not work. The excuse for the tv was the weather but the weather wasn’t moving in for several hours.
Bodde här 1 natt i maj 2024
Svar från DC 10 maj 2024
Dear Kathy, thank you very much from all the team members of the comfort suites in west Memphis Arkansas we sincerely apologize for the inconvenience.

8/10 Bra

Kevin

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Other than the room smelt a little musty when we first walked in we had a great experience
Bodde här 1 natt i april 2024

10/10 Fantastiskt

David

Gillade: Boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från DC 2 maj 2024
Dear David, thank you very much from all the team members of the comfort suites in west Memphis Arkansas we appreciate your business please visit us soon.

10/10 Fantastiskt

Michele

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Easy access. Could use a few more handicap parking spots. Looks safe and so far has been quiet.
Bodde här 1 natt i april 2024
Svar från DC 26 apr. 2024
Dear Michelle,thank you very much from all the team members of comfort suites in west Memphis Arkansas we appreciate your business please visit us soon.

10/10 Fantastiskt

Robert

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean, friendly customer service
Bodde här 1 natt i april 2024
Svar från DC 23 apr. 2024
Dear Robert, thank you very much from all the staff members of the comfort suites in west Memphis Arkansas we appreciate your business

10/10 Fantastiskt

Robert

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Highly recommended. Quiet, safe, clean. Bed was super comfortable.
Bodde här 1 natt i april 2024
Svar från DC 14 apr. 2024
Dear Robert, thank you very much from all the staff members of the comfort suites in west Memphis Arkansas we value your business.

8/10 Bra

Dawn

Bodde här 1 natt i april 2024
Svar från DC 2 maj 2024
Dear valued customer thank you very much from all the team members of the comfort suites in west Memphis Arkansas we appreciated your business please visit us soon

6/10 Okej

juana

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean, didn’t like that it was dark in some areas
Bodde här 1 natt i april 2024
Svar från DC 11 apr. 2024
Dear Juana, thank you very much from all the team members of the comfort suite in west Memphis Arkansas we value your business

8/10 Bra

Roney

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Convenient and quiet. Decent place to stop for the night. It's a bit dated and worn, but not a cut-rate motel by any stretch. However, the breakfast eggs were terrible.
Bodde här 1 natt i april 2024
Svar från DC 11 apr. 2024
Dear Roney, thank you very much from all the team members of the comfort suites in west Memphis Arkansas we value your business and will be happy to see you soon.

10/10 Fantastiskt

Pattie

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Buffet was out of juice, coffee, and butter. Staff kept taking a break. Ice machine on 4th floor was broken
Bodde här 1 natt i april 2024
Svar från DC 9 apr. 2024
Dear Pattie, thank you very much from all the team members of comfort suites in west Memphis Arkansas we sincerely apologize for any difficulty during your stay

10/10 Fantastiskt

Tawanna

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel was very nice. The breakfast was great. My child enjoyed the indoor pool. The staff at the front desk were extremely helpful.
Bodde här 3 nätter i april 2024
Svar från DC 9 apr. 2024
Dear Tawanna, thank you very much from all the team members of comfort suites in west Memphis Arkansas we value your business and we will be happy to see you soon.

6/10 Okej

Shannon

Gillade: Renlighet
Bodde här 1 natt i mars 2024
Svar från DC 1 apr. 2024
Dear shannon thank you very much from all the Team members of comfort suites in west Memphis arkansas we sincerely appreciate your business and we hope to see you soon

10/10 Fantastiskt

Joe

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good.
Bodde här 1 natt i mars 2024
Svar från DC 28 mars 2024
Dear, Joe thank you very much from all the team members of the comfort suites in west Memphis ARwe appreciate your business and we will be happy to see you soon again

6/10 Okej

Charles

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Easy parking
Bodde här 2 nätter i mars 2024
Svar från dc 26 mars 2024
Dear customer thank you very much all the staff members of comfort suites in west Memphis Arkansas, we appreciate your business and we hope to see you soon

2/10 Väldigt dåligt

Ashanti

Bodde här 3 nätter i mars 2024
Svar från DC 14 apr. 2024
Dear valued customer,thank you very much from all the staff members of the comfort suites in west Memphis Arkansas we sincerely appreciate your business

2/10 Väldigt dåligt

April

N.A
Bodde här 1 natt i mars 2024
Svar från DC 19 mars 2024
Dear customer thank you very much from all the staff members of comfort suites in west memphis, AR

10/10 Fantastiskt

Fenton

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från DC 16 mars 2024
Dear guest thank you very much from all the staff members of the comfort suite in west memphis arkasas

8/10 Bra

joseph

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i mars 2024
Svar från General Manager Donna 12 mars 2024
Thank you for taking the time to write a review. I am happy to hear that your stay with us was a pleasant one. We look forward to seeing you agian.

4/10 Dåligt

Brittanie

Reste med familjen, Reste med sin partner
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Paid for king bed room was gave a two queen bed room
Bodde här 1 natt i mars 2024
Svar från General Manager Donna 3 mars 2024
Thank you for taking the time to write a review. I am sorry that your stay with us was not a pleasant one. I will call Expedia and find out what happened with your reservation. I hope you give us another chance if your in the area again.

10/10 Fantastiskt

Robert

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Always clean and staff friendly
Bodde här 2 nätter i februari 2024
Svar från General Manager Donna 19 feb. 2024
Thank you for taking the time to write a review. We here at Comfort Suites are pleased to hear that your stay with us was a pleasant one. We look forward to seeing you again.

10/10 Fantastiskt

Angela

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i februari 2024
Svar från General Manager Donna 10 feb. 2024
Thank you for taking the time to write a review. I am happy to hear that your stay with us was a pleasant one. We look forward to seeing you again.

8/10 Bra

Victoria

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från General Manager Donna 10 feb. 2024
Thank you for taking the time to write a review. I am happy that your stay with us was a good one. I hope to see you again.

10/10 Fantastiskt

Larry

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very friendly. Good breakfast. Very clean. Comfortable bed.
Bodde här 1 natt i februari 2024
Svar från General Manager Donna 8 feb. 2024
Thank you for taking the time to write a review. I am happy to hear that your stay with us was a pleasant one. We look forward to seeing you again.

10/10 Fantastiskt

Linda

Bodde här 1 natt i februari 2024
Svar från General Manager Donna 5 feb. 2024
Thank you for taking the time to write a review. I am happy to hear that your stay with us was a pleasant one.

10/10 Fantastiskt

Robert

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från General Manager Donna 2 feb. 2024
Thank you for taking the time to write a review. I am so glad to hear that your stay with us was a pleasant one. We look forward to seeing you again.

10/10 Fantastiskt

Cedric

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från General Manager Donna 27 jan. 2024
Thank you for taking the time to write a review. We are happy to hear that your stay with us was a pleasant one. We look forward to seeing you again.

2/10 Väldigt dåligt

Elnora

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Snowed in but not in Comfort!
The check in was the start of a horrible visit. We packed up and rushed to west memphis ahead of the pending winter storm, only to be send back out into the storm because we are local... live in Memphis!! Health professionals have to work even when it's storming. Then the hassle to get the receipts and cash desposit back for the 4 nights 5 day ... then the whole 3rd party booking we cant give you a receipt! Ruin the stay coming ang while leaving!!
Bodde här 1 natt i januari 2024
Svar från General Manager Donna 21 jan. 2024
Thank you for taking the time to write a review. I am sorry that your stay with us was not a pleasant one. I am sorry about the deposits for locals. There is alot of hotels in the area that don't rent to locals, but we did not want to lose the busy. I am so sorry about that. We can't give out receipt on 3rd party due to we have no amount. At the end of every month I send an invoice with everyone name to be paid. I hope you give us another chance if your in the area again.

8/10 Bra

Russell Alan

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good Value. Nice People
I’ve stayed here previously. It’s a comfortable nice place. Check in was very good and a super nice lady. Easy Peasy! Only issue was it was super cold outside. But super hot in the room. Heater set on like 80 and it was 80 in the room. Good thing AC worked as I ran it most of the night to cool the room down. It was comfortable. Beds were great. Clean. All good. Just the room temp should be monitored a little better.
Bodde här 1 natt i januari 2024
Svar från General Manager Donna 18 jan. 2024
Thank you for taking the time to write a review. I am so happy to hear that your stay with us was a enjoyable one. I will get with the head housekeeper and let her know to make sure the temp. is at 73 degree. We look forward to seeing you again.

8/10 Bra

Glenice

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Walk ways and parking lot were not shoveled for snow and ice
Bodde här 1 natt i januari 2024
Svar från General Manager Donna 18 jan. 2024
Thank you for taking the time to write a review. I am sorry about our parking lot not being shoveled. We tried to get has much up as we could. I had a guest try to do him himself.

8/10 Bra

Mandy

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Booked late then read reviews.. was concerned. Arrived had a smooth check in they do charge an additional $50 deposit which is not mentioned until you arrive. Over all everything was good no worries.
Bodde här 1 natt i januari 2024
Svar från General Manager Donna 17 jan. 2024
Thank you for taking the time to write a review. I am glad to hear that your stay with us was an enjoyable one.

4/10 Dåligt

Carrilynn

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Check in took over 30 minutes, which is actually crazy. Area nearby felt sketchy. The couch in the room, which one of us was supposed to sleep in, was SOOOO filthy and gross. There was rust and mold all over the bathroom. Kind of a bummer ...
Bodde här 1 natt i januari 2024
Svar från General Manager Donna 11 jan. 2024
Thank for taking the time to write a review. I am sorry that your stay with us was not a pleasant one. I will address the issues you had with your room. I hope you give us another chance if your in the area again.

10/10 Fantastiskt

Markueta

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från General Manager Donna 9 jan. 2024
Thank you for taking the time to write a review. I am happy to hear that your stay with us was enjoyable. I look forward to seeing you again.

2/10 Väldigt dåligt

Tonya

Bodde här 1 natt i december 2023
Svar från General Manager Donna 9 jan. 2024
Thank you for taking the time to write a review. I am sorry that your stay with us was not a pleasant one. I hope you give us another chance to see the difference we are making.

6/10 Okej

Amanda

Reste med familjen
It was okay
My room was okay. The pullout bed needed to be updated. The mattress on it was filled with rust that we couldn't use it. Thank goodness the kids decided to stay with family because there wouldn't have been enough room for the amount of people we paid for. The regular bed was comfortable. There were no wash clothes in the bathroom. The young lady at the front desk overnight was not friendly or helpful when I advised her that the TV didn't work. We stood at the desk for 10 minutes while she was at her car, (she could see us standing there) when she finally came in, she advised there were no other available rooms and basically dismissed me as she started working with another customer. The phone in the rooms didn't work either. The days staff was able to resolve the issue and were much friendlier. They advised there was an issue with the phones that they were trying to get fixed. The food was pretty good. Check out when smoothly. I don't know if this would be a hotel I would go to again.
Bodde här 2 nätter i december 2023
Svar från General Manager Donna 1 feb. 2024
Thank you for taking the time to write a review. I am sorry that your stay with us was not a pleasant one. I will look into the clerk on the night shift and have a talk to her. I hope you give us another chance if your in the area again.

8/10 Bra

Joyce

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i november 2023
Svar från General Manager Donna 8 jan. 2024
Thank you for taking the time to write a review. I am glad to hear that your stay with us was a pleasant one.

8/10 Bra

Makayla

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
Alright stay
Everything was great, staff was nice, breakfast was good, unfortunately there was no hot water at all when we went to take showers and the heater didn’t work very well either.
Bodde här 1 natt i december 2023
Svar från General Manager Donna 8 jan. 2024
Thank you for taking the time to write a review. I am sorry about the issues you had with the water here at the hotel. I have addressed the issues with the water. I hope you give us another chance if your in the area.

10/10 Fantastiskt

Osiel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från General Manager Donna 1 feb. 2024
Thank you for taking the time to write a review. I am happy to hear that your stay with us was a pleasant one. We look forward to seeing you again.

2/10 Väldigt dåligt

Nelson

Reste med familjen
The $50 deposit has not yet returned to my card
Bodde här 1 natt i december 2023
Svar från General Manager Donna 8 jan. 2024
Thank you for taking the time to write a review. I am sorry about the deposit has not been put back on your card. I should only take about 3 to 5 business days to be credited back. Please reach out to me if you have not received it yet.

10/10 Fantastiskt

Theresa

Bodde här 1 natt i december 2023
Svar från General Manager Donna 8 jan. 2024
Thank you for taking the time to write a review. I am so happy to hear that you enjoyed your time here at the hotel. We look forward to seeing you again.

8/10 Bra

Harley

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Didnt know about the 50 dollar deposit added on when arriving to hotel
Bodde här 1 natt i december 2023
Svar från General Manager Donna 8 jan. 2024
Thank you for taking the time to write a review. I am sorry about the deposit..

10/10 Fantastiskt

Rana

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från General Manager Donna 8 jan. 2024
Thank you for taking the time to write a review. I am glad to hear that your stay with us was a pleasant one. We look forward to seeing you again.

10/10 Fantastiskt

Monte

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från General Manager Donna 8 jan. 2024
Thank you for taking the time to write a review. I am happy to hear that your stay with us was a pleasant one. We look forward to seeing you again.

8/10 Bra

charles

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023
Svar från General Manager Donna 8 jan. 2024
Thank you for taking the time to write a review. I am glad that your stay with us was a pleasant one. I hope you come back and see us again.

10/10 Fantastiskt

Robert

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very good customer service, clean, quiet and very convenient. I love it here
Bodde här 2 nätter i december 2023
Svar från General Manager Donna 7 jan. 2024
Thank you for taking the time to write a review. I am happy to hear that your stay with us was a pleasant one. Look forward to seeing you again when your in the area again.

10/10 Fantastiskt

Scarlett

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property was extremely clean, and the staff was efficient and friendly. I was concerned about the working conditions for the individuals who worked there. The design of the building created a natural wind tunnel and there was nothing stopping the cold from whipping into the large greeting room and dining space. It would be a cold place to work. Perhaps, someone could solve this design issue.
Bodde här 1 natt i november 2023
Svar från General Manager Donna 7 jan. 2024
Thank you for taking the time to write a review. I am happy to hear that your stay with us was a great one. I will talk to the owner about the condition of the front.

8/10 Bra

Dennis

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean and comfortable.
Bodde här 1 natt i november 2023
Svar från General Manager Donna 5 dec. 2023
Thank you for taking the time to write a review. I am happy to hear that your stay with us was a great one. I look forward to seeing you again.

10/10 Fantastiskt

Michelle

Bodde här 1 natt i november 2023
Svar från General Manager Donna 8 jan. 2024
Thank you for taking the time to write a review. I am happy to hear that you enjoyed your stay with us. We are looking forward to seeing you again.

10/10 Fantastiskt

Debora

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Spacious and clean room! Fast check in/out. Convenient to the highway.
Bodde här 1 natt i november 2023
Svar från General Manager Donna 28 nov. 2023
Thank you for taking the time to write a review. I am so glad to hear that you enjoyed your stay with us. We value your opinion. We look forward to seeing you again.

10/10 Fantastiskt

Roger

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från General Manager Donna 7 jan. 2024
Thank you for taking the time to write a review. I am glad that your stay with us was a pleasant one. We look forward to seeing you again.