Exteriör

Recensioner av Super 8 by Wyndham West Memphis

2 out of 5
Super 8 by Wyndham West Memphis
901 Martin Luther King Dr, West Memphis, AR

Recensioner

6,4
10 - Fantastiskt i betyg. 172 av 1001 recensioner" "
8 - Bra i betyg. 294 av 1001 recensioner" "
6 - Okej i betyg. 195 av 1001 recensioner" "
4 - Dåligt i betyg. 167 av 1001 recensioner" "
2 - Väldigt dåligt i betyg. 173 av 1001 recensioner" "

6,4/10

Renlighet

7,4/10

Personal och service

5,8/10

Bekvämligheter

6,2/10

Boendets skick och faciliteter

5,6/10

Hållbarhet

Recensioner

6/10 Okej

Oscar

Reste i grupp
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i oktober 2019

4/10 Dåligt

Oskar

Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i september 2019

6/10 Okej

Hans

Gillade: Renlighet
Cheap but ok
Cheap but ok. Staff helped when we asked for something but sounded slghtly botherdd.
Bodde här 2 nätter i juli 2017

4/10 Dåligt

Verifierad resenär

Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Noisy and unclean
Not clean. The entire room but the bathroom especially smelled of cigarettes. Filthy carpet. Truckparking right outside the room so kind of noisy all night.

4/10 Dåligt

Emelie, Stockholm

Gillade inte: Personal och service och boendets skick och faciliteter
Nice and clean
Nice staff and clean room. Breakfast was like all other motels: bad. A lot of trucks parking here but we did not hear any even thou we had our room on that side.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Helt ok om man som vi hade bil. Rent och funktionellt, inget fancy. Passade oss för några dagar i Memphis.

4/10 Dåligt

Bengt, Trollhättan

Super 8 West Memphis
Hotellet ligger precis utmed en uppställningsplats för lastbilar ett sk. truck-stop så det kördes lastbilar där hela tiden men rummen var bra isolerade så det hördes knappt. Saknade pool.

10/10 Fantastiskt

Garry

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Skylar was really nice!!!
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Terry, Malvern

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Older property with normal wear and tear, but it was quiet and the bed was super comfortable.
Bodde här 1 natt i maj 2024

8/10 Bra

Chris

Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
Good for the money and handy for Memphis. But it’s next to an interstate and truck stop. Also orang feel that safe outside at night, It was ok for what I wanted for two nights.
Bodde här 2 nätter i maj 2024

2/10 Väldigt dåligt

Jeremy

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The motel room was in a bad state of repair. Window couldn't be shut and secured. Only had one curtain. Breakfast was ONLY waffles and coffee. There was nothing else. I was allowed to cancel my following nights stays.
Bodde här 3 nätter i mars 2024

4/10 Dåligt

Ann

Reste med husdjur
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room had such a bad odor (stale cigarette ???). The rooms were marked "no smoking," but due to insufficient cleaning/ventilation, the odor was about unbearable. When I went to put on my night clothes on the next night at a different stop, they still stunk so badly I couldn't bear to wear them. I was told there was a new owner that was redoing the rooms, but the place to start would be a thorough deep cleaning of each room and the carpets, etc. There were flies in the room and fruit flies as well. I asked for a fly swatter but they didn't have one, apparently. My room backed up to the truck stop, so I had the noise of semis coming and going and running their APUs. This hotel needs major cleaning and updating. There was no coffee in the morning because there were no coffee filters... I cannot recommend anyone stay at this facility.
Bodde här 1 natt i mars 2024

4/10 Dåligt

dahlilA

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
There were two men that seemed to appear every time I came out of my room. I confronted one about it and I never saw him again. The clerk literally said my room number loudly after I asked her not to say my room number out loud because the man that kept showing up was just sitting in the lobby when I first arrived. She stated he was a regular. I felt very uncomfortable the entire time. A lot of people that stay here are very sketchy.
Bodde här 2 nätter i mars 2024

8/10 Bra

Gail

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was fine.
Bodde här 1 natt i mars 2024

2/10 Väldigt dåligt

Mohammed, Mangaf

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024

6/10 Okej

Annette

Reste med sin partner
Gillade: Personal och service
Gillade inte: Bekvämligheter
The staff was great A . The hallways had wet paint signs, the vending machines were broken but for the price of the room it wasn't a bad experience. The room itself was nice and clean.
Bodde här 1 natt i februari 2024

4/10 Dåligt

Cynthia

Gillade: Renlighet
Gillade inte: Personal och service
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Jose

Bodde här 1 natt i februari 2024

2/10 Väldigt dåligt

Geovanny

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Nothing good
Bodde här 1 natt i februari 2024

2/10 Väldigt dåligt

Chris

Reste med familjen
Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
BAD!
TERRIBLE! Ive never had a bad experience with a Super 8 hotel, until I stayed at this one. Several outlets didnt work. Very little water pressure in the shower. The front desk stated they are in the process of renovation. The only advantage was it is just off of I 40. I will NEVER stay at this hotel again!
Bodde här 1 natt i januari 2024

4/10 Dåligt

RYAN

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Initially placed in a room with no heat, window open, no blinds, and light fixtures taken off the wall. Placed into a new room with smoke detector take down, "but there's one in the hallway." Entire smoke-free hotel smelled of cigarette smoke. "Complimentary breakfast" was a granola bar and coffee.

2/10 Väldigt dåligt

anthony

Reste med familjen
Gillade: Renlighet
Gillade inte: Bekvämligheter och boendets skick och faciliteter
the blinds did not close completely and a alarm going off all night.
Bodde här 1 natt i januari 2024

4/10 Dåligt

jacques

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
hotel a eviter
Bodde här 1 natt i januari 2024

8/10 Bra

Constance

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay
Bodde här 1 natt i januari 2024

6/10 Okej

Agnieszka

Bodde här 1 natt i december 2023

8/10 Bra

Derrick

Gillade: Renlighet och personal och service
Bodde här 1 natt i oktober 2023

2/10 Väldigt dåligt

Jenny

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
300 for a room that had burns already all over
We stayed one night, as soon as I walked in I see big burn marks on cover. The next morning I leave and around noon get notification I’ve been charged another 250 from hotel. I go up there and they try saying a because my boyfriend took a cup out of my car that had cigarette ashes in it and threw it in the garbage in the room that already had the burn marks on bed!!! That’s why we got charged. I asked to speak with manager or get managers number and was told no!!!
Time stamp of photo proves we just checked in.
Bodde här 1 natt i december 2023

2/10 Väldigt dåligt

Richard

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Unprofessional desk attendant, Roaches in room
Unacceptable accommodations. Hotel.com should not list this property,
Bodde här 1 natt i september 2023
Svar från General Manager 26 dec. 2023
Hi Richard, I am sorry for any inconvenience you have had. Our property is under renovations, we understand that all may not be up to everyones standard. That is why we are renovating. As far as roaches or anything else if you would have came to the front desk and mentioned we would have refunded or moved you. We take that very serious. I am sorry you had a bad experience with us and we sincerely apologize.

8/10 Bra

J Russell

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Going back again
Very nice
Bodde här 1 natt i december 2023
Svar från General Manager 26 dec. 2023
Hi Mr. Russell, Thank you for your kind words. We appreciate your business. Have safe travels!!

2/10 Väldigt dåligt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
It's an old run down establishment so it was as clean as humanly possible. I went for breakfast at 0820 (breakfast 0600-0900) all they had were granola bars ...what?
Bodde här 1 natt i december 2023
Svar från General Manager 26 dec. 2023
Hi, Im sorry you had a bad experience with us. We did just add all new beds and furniture to all rooms of the property. We have started painting as well. I am sorry you missed all of the new stuff. Our breakfast consists of 1 prepackaged item, 2 flavors of juice, and coffee all day. We do have a nice ihop next door and a dennys across the street. We do have to follow super 8s guidelines for breakfast. I am very sorry for any inconvenience. Thank you for your business.

4/10 Dåligt

Lakiva

Affärsresenär, Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Room window couldn’t close and trucks where on the other side where if wanted to could see in. My room no breakfast as stated . Low toilet paper an it barely flushed . No tv guide
Bodde här 1 natt i december 2023
Svar från General Manager 26 dec. 2023
Hi Lakiva, I am very sorry for the inconvenience you may have had. All of our windows do close and lock, we have a light breakfast, Not a continental. We also have plenty of toilet paper in stock and keep the rooms stocked, we would have given more if you did not have what you needed. All of our toilets flush as a toilet is supposed to. I am very sorry we did not have a tv guide for you. I am very sorry for any issues you may have had. We wish you safe travels.

10/10 Fantastiskt

J Russell

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great place and value. Close to many things
Very good newly remodeled.. safe friendly clean.
Bodde här 1 natt i december 2023
Svar från General Manager 26 dec. 2023
Hi J Russell, We really appreciate your business and your kind words. Please come stay again. Safe travels.

4/10 Dåligt

Todd

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter

6/10 Okej

Coert

Affärsresenär
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Very old building. You can hear people walking above your floor.
Bodde här 3 nätter i december 2023
Svar från General Manager 26 dec. 2023
Hi Coert, I am very sorry for any inconvenience this may have caused. Have safe travels.

8/10 Bra

Brigid

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Located near a lot of truck stop access, right next to overnight semi-parking. Because of this was a bit loud at all hours. Also while under construction they just had what they said was "grab n' go" breakfast, which was really just coffee and granola bars.
Bodde här 3 nätter i december 2023

8/10 Bra

Cynthia

Affärsresenär
Gillade: Renlighet och personal och service
It was okay, just stayed 1 night. Would go there again
Bodde här 1 natt i november 2023
Svar från General Manager 26 dec. 2023
Hi Cynthia, Thank you for your kind words. We hope to see you again soon. Safe Travels!!

4/10 Dåligt

Barbara

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
This place was near the highway. Truckers all around. I booked this place because it was cheaper and close to where we wanted to get on for next day travels. Shower had hole in it. No smoke detector in room. I did tell management in the morning and she said she didn’t know. I called to see if my $50 refund was returned and told the night girl too! She said she didn’t know either. I was told they were doing renovations! I thought they would have offered my money back. Didn’t sleep well. Left in morning as soon as we got awake.
Bodde här 1 natt i november 2023

8/10 Bra

Jason

Gillade: Personal och service
The breakfast is just a granola bar and coffee, but I didn't expect much. It is what it is. It's a cheap hotel and the rooms are clean.
Bodde här 3 nätter i november 2023
Svar från General Manager 26 dec. 2023
Hi Jason, Thank you for you stay with us. We hope to see you again soon. Safe Travels!

2/10 Väldigt dåligt

Diane

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
What a disappointment! I've stayed in other Super 8's and was expecting a low budget experience but this one wins the prize for poor service, false advertising and misspent money.
Bodde här 1 natt i november 2023
Svar från General Manager 26 dec. 2023
Hi Diane, I am very sorry for any inconvenience. We are a budget hotel, as all super 8s. But we are very sorry our service was not up to your standard. I apologize for any issues you may have had as well. We do not have false advertising tho, We advertise as a budget friendly property in a convenient location. We are in the middle of renovations and have all new furniture and bedding now. We have painted most of the property and new flooring installed. We would like for you to stop by again in the future and check it out. Maybe we can change your mind. Safe Travels.

2/10 Väldigt dåligt

Justin

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Someone walked into my room with a key while I was sleeping naked. I woke up and they ran out of my room?
Bodde här 1 natt i november 2023
Svar från General Manager 26 dec. 2023
Hi Justin, We do not have anyone going into rooms unless it is housekeeping or maintenance. They always knock before they enter. I am sorry if you did not answer when the knocked, they do open the door. Either to clean the rooms or do Maintenance if needed. As all hotels will do. Safe Travels!

4/10 Dåligt

Renee

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet och bekvämligheter
The staff was wonderful!! Very helpful and friendly. The room was dirty and smelled bad. Almost as if it were a former smoking room and they didn't do anything to get rid of the smell. Bed was uncomfortable and the sheets looked dirty. Some dirty spots on 2 of the towels.
Bodde här 1 natt i november 2023
Svar från General Manager 26 dec. 2023
Hi Renee, Our staff appreciates your kind words. We just installed all new beds and furniture. We do have a no smoking policy. some people do break the rules and we try hard to get the smells out, I am very sorry it was not gone completely. The new beds come with all new sheets. Please come stay again and check out the progress we are making. Thank you and have Safe Travels!

10/10 Fantastiskt

William

Gillade: Boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från General Manager 26 dec. 2023
Thank you for your business

4/10 Dåligt

David A

Affärsresenär
Gillade inte: Personal och service och boendets skick och faciliteter
Nothing Working Hotel!!!
Our stay was Absolutely Terrible!!! It had no elevator and no cart to carry your baggage on. When we got to the room, it had no telephone so we were forced to use ours for everything ... Even to call the front desk, housekeeping or maintenance. The hotel advertises free breakfast and wifi. It had neither!!! Imagine, booking a hotel for a week long business trip, when you're expecting a hot breakfast before leaving for convention meetings ... And there is NONE!!! It gets worse. What about getting back to your hotel room, Hoping To Connect to Their FREE Wifi ... And NEVER being able to the Entire Week!!! Since my PC and Cellphone, are both supplied by the same business carrier. We had No Cellphone reception either!!! The only time we did, was when we were away from the hotel. After a long day of meetings and conferences, you want to get back to the room and comfortably enter information onto your computer ... But, we Could Not!!! The trip was a BUST and we would like to be compensated for our inconveniece!!!
Bodde här 7 nätter i november 2023
Svar från General Manager 26 dec. 2023
Hi David, We do have a cart for guest to use. We have phones in all rooms, Our wifi is working daily and is all newly updated. I am sorry if you could not connect, but our staff would have been happy to help you connect to it. We do have a light breakfast, not a continental breakfast. As far as you not having cellphone reception, that is out of our control. We do not have control over your service providers. I am very sorry you had a bad experience. You stayed a week and did not complain or bring anything to the attention of our staff. We are very sorry you had issues and wish you would have gave our staff a chance to fix any issues. Safe Travels!!

2/10 Väldigt dåligt

Sandra

Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bad areas and service
Unclean noisy
Bodde här 1 natt i november 2023
Svar från General Manager 20 nov. 2023
Hi, I am sorry for any inconvenience you may have had. We are a very quiet property and clean. We are undergoing renovations at the moment. Any and all noise from that is kept to a minimum. Once again i am very sorry for the inconvenience. Please come back after the renovations and we will make sure your stay will be great. Thank you. The photo you have attached is not our property by the way.

4/10 Dåligt

Meosha

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 3 nätter i november 2023
Svar från General Manager 20 nov. 2023
Hi Meosha, I am sorry for any issues you may have had that did make this a 5 star experience. Please come back and we will do our best to make it that way for you.

6/10 Okej

Harlan

Reste med familjen
Gillade: Personal och service och rummets bekvämlighet
Gillade inte: Renlighet
Great nights sleep, but nothing more.
The whole place was kind of dirty and really smelled like marijuana, although it was supposed to be a non-smoking hotel. Did not have breakfast, and that was why I had selected this hotel. The bed is extremely comfy. Despite being near truckstops, not a lot of noise.
Bodde här 3 nätter i november 2023
Svar från General Manager 20 nov. 2023
Hi Harlan, 1st id like to apoligize for the inconvenience you may have had. We are in the process of a much needed renovation. We are a non-smoking property, some of our guest do not respect that and we do charge them and do our best to remove any smell. We do have all new furniture coming the 1st of december, and we are painting and installing new flooring as well. Please come stay again and we will make sure you have a 5 star experience. thank you.

10/10 Fantastiskt

David

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This motel is our first choice for staying in the West Memphis area. Our room is clean, comfortable and pleasant. Bed is very comfortable with clean linens, affording a restful sleep. Shower operates properly and bath linens are adequate. No in-room coffee maker but plenty of coffee available in the lobby during breakfast hours. Staff very friendly, courteous and helpful.
Bodde här 1 natt i november 2023
Svar från General Manager 20 nov. 2023
Hi David, We Really Appreciate Your Kind Words. Thank you so much. We look forward to seeing you again. Safe travels.

4/10 Dåligt

Antonio

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A fuir
Ce que l'on ne vous montre pas sur les belles photos : - le parking à camions derrière l'hôtel - La proximité de l'autoroute - les autres chambres Les équipements sont dans un état d'usage avancé, le "petit" déjeuné fourni qui se résuma à un café et une barre de céréales, la fréquentation de l'hôtel, les fumeurs de canabis dans les couloirs et bien d'autres.
Bodde här 2 nätter i oktober 2023
Svar från General Manager 26 dec. 2023
Thank you for your stay.

2/10 Väldigt dåligt

Jose

Bodde här 1 natt i oktober 2023
Svar från General Manager 26 dec. 2023
I am sorry for any inconvenience. Thank you and have a nice day

6/10 Okej

Betty, Splendora

Reste med sin partner
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
It is fine if you just stay for the night. It’s out dated. Smells like cigarette smoke everywhere. It says breakfast on website but it’s coffee and granola bar. This is not your normal Super 8 it is a franchise so don’t expect Super 8 grade. It’s a truckers hotel.
Bodde här 1 natt i november 2023
Svar från General Manager 20 nov. 2023
Hi Betty, I am sorry for any inconvenience you may have had at our property. We are a Franchise, like all super 8s. We are in the middle of a much needed renovation. We cater to all guests the best possible way we can. We are a non-smoking property, But some guest do not respect that and we do handle that the best we can. We will have all new furniture the 1st of december and will make this property like it should be. We really appreciate you staying with us and would like you to give us another chance. Thank you and have agreat day.