Dear Stefan, First of all, thank you very much for taking the time to leave us a comment after your recent stay. Thank you for acknowledging our great team of professionals, everyone really goes above and beyond to make your stay unforgettable. On the other hand, we do have an all-inclusive offer and also extra charges in our hotel. We would like our guests to book their holiday and then add any extras they wish when they feel like it, as we understand that our guests' needs and wishes are different and can change. However, we are sorry that you were disappointed in this regard. We look forward to welcoming you again soon. Regards, Customer Care

Dear Hardutt,Thank you for sharing your positive experience at our hotel. It's great to hear that you enjoyed your stay and appreciated the cleanliness, the stunning view from your balcony, and the buffet.We're delighted to know that you would consider staying here again. Thank you for taking the time to share your feedback, and we look forward to welcoming you back!Customer Care Team

Dear Guest,Thank you for taking the time to share your feedback about your recent stay at our hotel. We truly appreciate your comments, and we're delighted to hear that you found our lobby, restaurant, and bars to be well-maintained and welcoming.We value your constructive feedback regarding the areas that need improvement. We apologize for any inconvenience you experienced with the room's acoustic and technological aspects. Your observations regarding the climate control and bath curtain will be taken into consideration as we continue to enhance our facilities. We strive to provide a comfortable and relaxing environment for all our guests, and your input helps us make the necessary improvements.We're glad to hear that you found our staff efficient and friendly. Our team is committed to providing excellent service, and your positive feedback is greatly appreciated.Once again, thank you for your review, and we hope to have the opportunity to welcome you back in the future. Best regards,Customer Care Team

Thank you Cristiano for your review! We hope to see you back again soon!Regards,Customer care

Cher Florent,Merci d'avoir pris le temps de nous écrire vos impressions. Nous passerons volontiers vos compliments à nos équipes et espérons vous revoir bientôt.Bien à vous,L'équipe de service client

Dear Marianne,Thank you very much for such a kind and enthusiastic review. We hope to welcome you back again soon.Regards,Customer care team

Chère Josiane,Nous vous remercions chaleureusement pour votre aimable commentaire. Au plaisir de vous recevoir à nouveau.Cordialement,L'équipe de service client

Dear Monica,Thank you for your review!We appreciate your recommendation and hope you consider visiting again in the future.Kind regards,Customer Care Team

Dear Michael,Thank you for your wonderful review! We are thrilled to hear that you had such a fantastic experience at our hotel and that you consider it one of the best you've ever stayed in.We take great pride in providing a beautiful and well-maintained property, and we're delighted that you enjoyed our grounds and found your room to be nice and clean. Our team works hard to ensure that all our guests, including children, have a memorable and enjoyable experience. We're glad that you appreciated the entertainment options for both adults and kids.Thank you for highly recommending Valentin Son Bou! Your kind words mean a lot to us, and we hope to have the pleasure of welcoming you back for another wonderful stay in the future.Best regards,Customer Care Team

Dear Stefania,Thank you for your positive feedback regarding your recent stay at our hotel. We are glad to hear that you enjoyed the peaceful and green surroundings of our location, as well as the convenience of our free shuttle service to the nearby sea.We take pride in maintaining cleanliness throughout our hotel, and we are pleased that you found our rooms to be clean and comfortable. It is also wonderful to hear that you appreciated the variety and quality of our food offerings during breakfast, lunch, and dinner.We appreciate your feedback regarding the bathroom and will take it into consideration as we continue to improve our facilities. Additionally, we are delighted that our animation team made a positive impression on you, and we will be sure to pass along your kind words to Francesca at the reception.Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable experience in the future.Best regards,Customer Care Team

Dear Maria,Thank you for sharing your feedback regarding your recent stay at our hotel. We appreciate your compliments on our catering services and acknowledge your comment about our facility being slightly outdated.We strive to provide our guests with a comfortable and enjoyable experience, and we understand the importance of maintaining modern facilities. We are continuously working to make improvements and updates to ensure that our guests have a pleasant stay.Thank you once again for your feedback. We value your input and hope to have the opportunity to welcome you back in the future, where we can provide you with an even better experience.Best regards,Customer Care Team

Chère Francoise,Nous vous remercions d'avoir pris le temps de partager votre expérience avec nous. Nous sommes ravis d'apprendre que vous avez passé un agréable séjour et que vous recommandez notre établissement.Nous sommes heureux que vous ayez apprécié notre magnifique domaine bien entretenu. Nous sommes également ravis que nos buffets aient répondu à vos attentes et que vous ayez trouvé notre personnel très agréable. La satisfaction de nos clients est notre priorité et nous nous efforçons de fournir un service amical et attentionné.Nous espérons avoir l'opportunité de vous accueillir à nouveau dans un futur proche pour un séjour parfait.Cordialement,L'équipe du service client

Estimado Daniel,Gracias por compartir su opinión sobre su experiencia en nuestro establecimiento. Nos alegra saber que disfrutó de su estancia y que encontró nuestro hotel agradable, con todos los servicios necesarios.También nos complace saber que el desayuno cumplió con sus expectativas. Nos esforzamos por ofrecer una variedad de opciones sabrosas y nutritivas para que nuestros huéspedes comiencen el día de la mejor manera posible.Agradecemos su valoración y esperamos tener la oportunidad de recibirlo nuevamente en un futuro próximo.

Estimada Paula,Gracias por su reseña. Nuestro equipo se esfuerza constantemente por brindar un servicio amable, atento y servicial a todos nuestros huéspedes. Transmitiremos sus elogios a nuestro personal, ya que su satisfacción es nuestra máxima prioridad.Esperamos que vuelva pronto.Atentamente,El equipo de atención al cliente

Chère Sabine,Nous vous remercions d'avoir pris le temps de donner votre avis sur notre hôtel. Nous apprécions vos commentaires positifs concernant la propreté, le confort, les différentes options de restauration et les animations agréables en soirée. Nous sommes ravis d'apprendre que vous avez trouvé notre parking pratique et que vous avez apprécié notre piscine avec ses nombreux transats.Nous nous excusons pour les désagréments causés par le manque d'insonorisation des chambres. Nous comprenons l'importance de fournir un environnement paisible et calme à nos clients, et nous prendrons certainement en compte vos commentaires afin d'apporter les améliorations nécessaires dans ce domaine.Nous attachons une grande importance à vos commentaires, car ils nous aident à identifier les domaines dans lesquels nous pouvons améliorer l'expérience des clients. C'est grâce à des retours comme le vôtre que nous pouvons améliorer nos services et nos installations. Une fois de plus, nous vous remercions pour votre avis et pour avoir choisi notre hôtel pour votre séjour. Bien à vous,L'équipe du service client

Dear Christine,In the name of all Valentin Son Bou team, receive our most sincere appreciation for your loyalty to our chain.We are honored to know that your enthusiasm for our Hotel, service, and staff has not changed over the years and it is our pleasure to know that we keep bringing some magic into your life.We are also very happy to hear that you were "thrilled to be back" and it will be our pleasure to welcome you again soon.Receive our warmest regards,Customer Care

Cher Jean-Jacques,Un grand merci pour votre aimable commentaire! Nus sommes ravis que vous soyez satisfait par nos services depuis tant d'années. Nous souhaitons pas cette même occasion vous remercier de la confiance accordée à Valentin Hotels pour passer vos vacances bien méritées.A l'année prochaine!Bien à vous,L'équipe de service client

Dear Paolo,Thank you very much for your perfect rating and comment. We are delighted to know you enjoyed your time with us.We already look forward to your next visit!Regards,Customer Care

Cher Claude, Nous sommes heureux que vous ayez autant apprécié notre établissement. Nous nous efforçons de faire en sorte que chaque client passe un séjour agréable dans notre hôtel. Par conséquent, notre plus grande récompense est de savoir que nos vous passé le moment agréable et relaxant que vous méritez! Nous nous réjouissons de vous accueillir à nouveau très bientôt. Bien à vous, L'équipe du service clientèle

Dear Aitor,Thank you very much for this kind and descriptive review. We are happy to read that you had an amazing stay and that our staff went above and beyond.We hope to see you back again soon.Regards,Customer Care

Dear Ivan,Thank you very much for your kind review. We hope to welcome you back again soon!Regards,Customer Care

Estimada Silvia,Gracias por tomarse el tiempo de comentar sus impresiones sobre su estancia con nosotros en el hotel. Nos complace saber que disfrutó de su estancia con nosotros y que quedó completamente satisfecho. Muchas gracias por su visita y sus amables comentarios. Estaríamos encantados de que volviera a venir a nuestro hotel para disfrutar de sus vacaciones. Saludos desde la isla de Menorca, El equipo de atención al cliente

Estimada Beatriz,Comenzar el día con comentarios como el suyo, es sin duda un gran aliciente para todo nuestro equipo. Para nosotros es muy importante que nuestros clientes se sientan bien atendidos y saber que en su caso lo hemos logrado nos llena de satisfacción por un trabajo bien hecho y gratificante! Ojalá pronto pueda volver a viajar a la isla de Menorca y podamos contar con el honor de su visita. Atentamente,El equipo de atención al cliente

Cher Andy,Merci beaucoup pour votre aimable commentaire, nous sommes ravis que vous ayez passé de "parfaites vacances" parmi nous. A bientôt!Bien à vous,L'équipe du service client

Cher David,Nous vous remercions pour le temps accordé à écrire ce commentaire. Nous sommes ravis de lire que vous avez apprécié tant nos infrastructures que le service de notre personnel.Nous espérons vous revoir lors de vos prochaines vacances à Minorque! Bien à vous,L'équipe de service client

Dear Samanta,We are very pleased to read you found our hotel met your expectations and provided everything needed for a fantastic time. We hope to be welcoming you soon again!Regards,Customer Care

Dear Della,Thank you very much for your enthusiastic review! It was an honor having you as our guest. Please come back soon!Regards,Customer Care

Dear Marco,Thank you very much for taking the time to give us a 5-star review. We are delighted to read that everything was to your liking.We hope to see you back again soon!Regards,Customer Care

Dear Michele, Thank you very much for taking the time to write us such a kind comment. We are delighted to know that you appreciated our staff and cleanliness and that you had an overall great holiday with us. That is our main goal! We would love to welcome you back again. Kind regards, Customer Care

Dear Mehdi,Thank you for your kind rating! We hope to be welcoming you again.Regards,Customer Care