Familjehotell i Mentor

“New property, very nice. Just traveling thru and needed a place to stay, would stay again”

“Room never got cold”

“The woman at the front desk was possibly clinically insane. My room was not cleaned properly. There was hair everywhere and grease all over the kitchen. The keys to both the building and the room were not working properly. I was unable to stay because of the filth. I was assured I would be refunded and I was not.”

“The only thing that was ok were the hot ,decent shower & the bed was clean.No hand towel, no TP, no soap.I had to go buy my own. First thing I noticed was the stale cigarette odor and the smeared dirty looking mirror over the sink. The sink clogged every time I ran the water. The toilet at the bottom one side was disgustingly dirty, top of the fridge, vent hood and the coffee pot was covered in dust . No way would I use that coffee pot. The freezer had old ice laying on the bottom with food...

“Great staff and updated and clean.”

“Great historical stay!!! Amazing history of the mansion!!! Staff was very friendly and helpful! Cleanest rooms ever!!! Wonderful front porch with rocking chairs!!! Highly recommend a stay at Steele Mansion!!!”

“The stay was great the room was nice. Kickback and breakfast was amazing. The only complaint we had was not getting to use the hot tub bc it was packed with about 20 KIDS. They were in and out splashing and jumping which was very frustrating. We were hoping to relax for a night and couldn’t even fit in the hot tub with children 11 and under packed in. No fault to the hotel but maybe offer an hour of only adult time, which would be nice.”

“We've been here many times and have always had a great experience!”