Hotell nära Mentor Ice Arena

“Staff was very welcoming. Breakfast was delicious”

“Great stay.”

“The facility was extremely clean & well maintained. We were the only people staying on the property (no staff) so that was different. Instructions were clear for accessing our room, etc.”

“We arrived at the hotel and found that the hotel was closed! No notification! There was a note on door to contact another hotel. Called the number they said that the hotel was taking care of some of the banquets but we're not dealing with reservations for rooms. The thrid party company that handled the reservation was unaware of the hotel being closed. They did get us a different hotel near by and said if the cost was more they would cover the different. Very stressful situation.”

“We booked this hotel on Expedia and paid in full, but the clerk who checked us in charged us $300 for the stay even though it was pre-paid. The hotel’s computer system was so slow that it was a very frustrating experience trying to get the staff to fix their mistake. Additionally, the beds were both so uncomfortable that I slept three hours of the night in my car to avoid the horrible, uncomfortable bed. This was a sorry hotel stay and I will not be back.”

“good”