Hotell nära Uber Arena

"Ok"

"Not what I expected at the price. I had booked a deluxe room, but it was very tiny and not at all what I assumed at the price. All basic were there though. Very rough building. Wifi not up to modern standards. Hotels.com should really be more accurate in the description of this hotel. Digital check-in worked fine. No breakfast was available for those wanting that, but fine with me. I saw no other guests during my stay, so I wonder how popular this hotel really is"

"Very friendly staff, the breakfast was good and overall the hotel was very clean "

"Omöjligt att reglera temperaturen på rummet. 28 grader vid ankomst som inte går att sänka utan att öppna fönstret får då slår ventilationsanläggningen av och slutar göra värme. Enligt personalen finns endast vinter eller sommarläge på anläggningen, det går inte att reglera temperaturen individuellt för varje rum. Detta är naturligtvis mycket dåligt och den höga värmen störde vår nattsömn. Mycket ”intressant” lösning med endast skjutdörr i glas till toaletten som gör att man inte kan uträtta sina behov privat. Ressällskapet får både höra och känna lukten av resultatet. Detta är naturligtvis också mycket dåligt."

"Köpcenter 1 min från boendet"

"It feels like the hotel lost their spark a few years ago. They seem under staffed and it feels like they have a manager issue. Before arrival I called in a few times to ask questions, half of the times I was put on hold until the line broke after I asked ”hello do you speak english?”, and the other half of the times I was rudely spoken to. The wellness center is a joke, it’s 1 dry sauna, 1 warm room(?) and one steam sauna that was broken, the rest of the space was just seats and showers without really understanding what to use of the space. The breakfast is absolutely overpriced and not worth adding to your booking, it was either super-high-sugar or some random german breakfast thing…the germans happily ate the blood pudding, but really girl, what can I say hahah "

"Ja"

"Hade privat dubbelrum med egen toalett. Svartmögel i badrum, ostädad toalettstol med massa brun beläggning i toalettstolen. Vidrigt gemensamt kök med smuts, matrester och smutsiga tallrikar, stekpannor etc överallt. Iskallt rum trots stängda fönster, fick sova med 3 täcken. Enda bra var trevliga receptionister "

"The room and hotel was over all good. One thing i like to kritik on is that roomservice knocked on our door at 9 am which made us feel a bit stressed and feeling like we had to leave the room so thay could do their jobb."