Hotell i Mérida Centro

“La alberca estaba sucia, siento que el trato que recibimos con el personal del hotel fue un poco grosera.”

“Nos tocó mal dia por el clima esta todo inundado”

“La habitación 10 que nos tocó era excelente y muy amplia y limpia. El hotel en si muy atractivo,cuenta con estacionamiento propio y muy privado. La atención del staff muy buena y el upgrade que solicitamos nos vino de maravilla y que sorpresivamente nos notificaron que gracias por ser usuarios VIP de Expedia, nos lo dieron sin cargo extra al final. No tenemos comentarios negativos.”

“The room was nice, the location great, but this hotel is given a three star review because of its breakfast ambience. It was soo loud, we could not even hear each other across the table (and we are 4 persons). This could be easily solved, just putting up something in the stone ceiling or to the walls. It was not the best start of the day.”

“El personal del hotel es francamente amable, cercano y muy servicial. Atención 24h. Los interiores son espectaculares y están cuidados con mucho gusto; el jardín, en particular, es realmente impresionante y aporta una sensación de oasis. Las habitaciones son preciosas y muy bien equipadas. Camas muy cómodas. El desayuno incluido está bien, aunque agradecería un poco más de variedad. Dicho esto, hay varios aspectos negativos que considero relevantes: 1. En primer lugar, obligan a realizar...

“This is most fantastic, most gorgeous hotel, an old mansion extensively decorated with different types of art. Our room was large and accommodated my temporarily disabled husband in the best way. The personnel were most helpful. Like all guests, we were greeted with the manager/owner personally. We highly recommend this hotel.”

“Muy buen lugar, todo limpio y el personal explicó con detalle todo, hasta con video de cómo se abren las rejas, el lugar tranquilo y las camas cómodas”

“Until now, I had not written a review of a hotel, and felt this time was important to do. Cleanliness is very important to me and my husband, and our room was immaculate. The owner was extremely kind, and went out of his way to help. We had made reservations at the last minute, after having a negative experience with a vacation rental. It was such a relief, walking into Hotel Seranata, and be greeted with such positive energy.”

“Todo excelente”

“They claim to have an airport shuttle but it was Uber and cash only. We didn't have any cash on us”

“Demasiado ruido tanto fuera como dentro del edificio”

“Very nice hotel”

“Sehr sauber, sehr chic, sehr ruhig, sehr freundliches Personal. Frühstück war ok und auf Western Style ausgerichtet.”

“It’s very well located, near to all city center attractions, walkable, nice staff, clean areas.”

“Mindre boutique hotel med mycket bra läge. Vi var ett större sällskap som hade hela hotellet för oss själva. Frukosten var superbra. ”

“The staff were super friendly and helpful!!! There was no mini fridge in the room and for those high temps in the Merida area that should be a must - handy refreshers 24/7 its a must!”