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Recensioner av Nant Ddu Lodge Hotel

3 out of 5
Nant Ddu Lodge Hotel
Cwm Taf, Brecon Road, Powys, Merthyr Tydfil, Wales

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 150 av 344 recensioner" "
8 - Bra i betyg. 126 av 344 recensioner" "
6 - Okej i betyg. 38 av 344 recensioner" "
4 - Dåligt i betyg. 22 av 344 recensioner" "
2 - Väldigt dåligt i betyg. 8 av 344 recensioner" "

8,2/10

Renlighet

9,0/10

Personal och service

8,2/10

Bekvämligheter

7,2/10

Boendets skick och faciliteter

7,8/10

Hållbarhet

Recensioner

6/10 Okej

Hannah

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
Our room had very creeky floor boards quite dated needed work doing in the room, paint coming and cracking off the radiator, fan made terrible nosie. From staying in other suites within the hotel before which were amazing (which is why I came back) it was quite disappointing!
Bodde här 1 natt i april 2024
Svar från Anne 7 apr. 2024
Thank you for taking the time to write a review of your stay with us, your comments have been past onto the relevant departments.

10/10 Fantastiskt

Jaymee, BANBURY

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Great location, facilities and staff are lovely.
Bodde här 1 natt i april 2024
Svar från Anne 7 apr. 2024
Thank you for taking the time to write a review of your stay with us

10/10 Fantastiskt

michelle

Gillade: Renlighet, personal och service och bekvämligheter
Amazing location and staff
Bodde här 3 nätter i mars 2024
Svar från Anne 7 apr. 2024
Thank you for taking the time to write a review of your stay with us.

8/10 Bra

Kim

Bodde här 3 nätter i februari 2024
Svar från Anne 7 apr. 2024
Thank you for your review!

10/10 Fantastiskt

Dawn

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Comfortable, lovely food, service , good spa,
Bodde här 1 natt i februari 2024
Svar från Anne 7 apr. 2024
Thank you for taking the time to write a review of your stay with us

10/10 Fantastiskt

Aled

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Anne 7 apr. 2024
Thank you for your review!

10/10 Fantastiskt

Teresa

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff and cleanliness of this hotel was amazing, we had a great stay and couldn't find any fault. The room was lovely and spacious too
Bodde här 1 natt i februari 2024
Svar från Anne 7 apr. 2024
Thank you for taking the time to write a review!

8/10 Bra

Amelia

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very nice as always
Very nice as always. Just a couple of things. The Valentine dinner was a bit disappointing. Sprouting new potatoes?? and not very well cooked green beans and cauliflower. The broccoli was fine. Toilet seat was broken and still not happy the tvs don’t work. But the staff as usual were brilliant and the place is having a good uplift. Will always come back!!
Bodde här 2 nätter i februari 2024
Svar från Anne 7 apr. 2024
Thank you for taking the time to write a review, comments have been past onto the relevant departments

10/10 Fantastiskt

Jessica

Bodde här 1 natt i januari 2024

8/10 Bra

Amelia

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Love staying here
Always love staying here. Pity the Tv doesn’t work very often and they still need to remove cobwebs over the beds, But otherwise a great stay as always
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

John

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023

4/10 Dåligt

Lyndon

Bodde här 1 natt i december 2023

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lovely all round, the rooms, the spa and the staff are all great, and the food is amazing, both the evening meal and the breakfast. I would definitely recommend this hotel.
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Helen

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fantastic location, all staff were friendly and helpful, and the rooms was amazing!
Bodde här 5 nätter i december 2023

10/10 Fantastiskt

Sheridan

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Amelia

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely setting Friendly helpful staff Pool, Sauna, steam room, Jacuzzi Gym Treatments and therapies Good value for money Good food
Bodde här 1 natt i november 2023

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 3 nätter i november 2023

10/10 Fantastiskt

Paul

Bodde här 1 natt i november 2023

10/10 Fantastiskt

Daryl

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lovely hotel in a beautiful setting.
I love staying here. The food is really good, there is plenty of parking and the rooms are big. There are a few downsides - though not enough to make me want to stay anywhere else! In my room (7) there was a shower attachment by the bath taps but no shower curtain, the Wi-Fi is woefully poor. The stairs to the rooms are steep and narrow, I'm 'getting on a bit' and would have appreciated a hand with my bag.
Bodde här 2 nätter i oktober 2023

8/10 Bra

D

Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

matt

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Loved the dining and spa .. friendly staff and clean, comfortable room. Will definitely be back Thanks
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

michael

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Comfortable and enjoyable stay
Very comfortable 1 night stay. Enjoyed the leisure facilities and excellent food. Friendly and helpful staff helped make the stay an enjoyable experience.
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very friendly staff and great food rooms are basic but tidy and clean
Bodde här 1 natt i oktober 2023

8/10 Bra

Timothy

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Wanshika

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great, nice facilities and pastries at breakfast are delicious!
Bodde här 3 nätter i september 2023

2/10 Väldigt dåligt

Monika

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 3 nätter i augusti 2023

8/10 Bra

Matthew

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2023

6/10 Okej

Sam

Reste med familj och småbarn
Gillade: Personal och service och bekvämligheter
Stayed here as a family for one night as a stop over for our onward journey. Receptionist on arrival was very lovely and made us feel welcome. The room layout was fantastic the two single beds were separate to the main bedroom, the room was large with a sofa and table and the bottled water and biscuits were a nice toutch. The room was clean with nice white fluffy towels and a comfy bed. The only thing that lets this hotel down is that it's tired and needs alot of repair in places but the children enjoyed the pool and the staff were friendly and helpful and we enjoyed a nice breakfast before we headed home.
Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

David

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very friendly staff - clean room and excellent food
Bodde här 2 nätter i augusti 2023

6/10 Okej

Verifierad resenär

Affärsresenär
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Nice place, but sewer smell on ground floor rooms
I've been on this hotel a few times when working in the area. The rooms are basic but it's a nice place on a lovely setting. The only issue I found is the ground floor rooms have an obvious problem with the sewers and the smell coming from them. They tried to cover it up by having plug in air freshener on the rooms, but it's quite obvious and the staff is very aware of it. The issue has been going for a few years as a couple of years ago I had the same problem with the awful smell, surely they should address it and not give customers those rooms until they sort out the issue. The last time I was only staying for a single night and I was exhausted when I arrived, I tried to stay in the smelly room but the smell was just awful and I developed a terrible migraine in a couple of hours. I had to ask the staff to move me to a different room. They were very apologetic as they could smell the sewer everywhere in the corridor leading to those rooms, they confirmed the issue has been going a while and they themselves don't understand why this isn't addressed by the management. My migraine was gone within minutes after I left the room with sewer smell, so I believe this is also a health and environmental hazard for guests. The customer service at the hotel is always fantastic.
Bodde här 1 natt i juni 2023

6/10 Okej

Marianne

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i augusti 2023

8/10 Bra

Cesar

Gillade: Renlighet, personal och service och bekvämligheter
The place is in a very good location for relaxing, good food , lovely People.
Bodde här 2 nätter i augusti 2023

10/10 Fantastiskt

Srinivasan

Gillade: Renlighet och personal och service
I would recommend anyone.
Bodde här 2 nätter i augusti 2023

2/10 Väldigt dåligt

Chris

Reste med familj och småbarn, Reste med familjen, Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Not good enough quality wise. The hotel room was damp and showing signs of rust on all bathroom furniture. The room smelt of damp and the curtains were also showing signs of damp. I am extremely dissapointed with my stay and a complaint has been raised by yourself. I hope to get some investigation outcome as soon as possible as I do not feel spending what I did there warrants the stay I had
Bodde här 1 natt i augusti 2023

8/10 Bra

Karen

Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Comfortable large room with friendly staff.
Great location, lovely quiet room overlooking the river. Large bed (new looking) with confortable mattress. Teenage son on camp bed which was uncomfortable. Bed only really suitable for young children in my opinion. Staff always welcoming and resolved camp bed situation with a double mattress. Swimming pool was huge and spa area clean. Cooked breakfast was top quality and continental breakfast plentiful. Decor throughout looking tired but our room was clean and spacious. Electric car charging point a big bonus but not clearly signed and other car users blocked access.
Bodde här 2 nätter i augusti 2023

8/10 Bra

Julie

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Lovely property. Staff were really friendly. Food was excellent. Warm swimming pool and hot tub. Well placed for Pen y Fan and the Four Waterfalls.
Bodde här 2 nätter i augusti 2023

10/10 Fantastiskt

Paul

Bodde här 1 natt i augusti 2023

6/10 Okej

Russell

Affärsresenär
Gillade inte: Renlighet och boendets skick och faciliteter
I found this hotel not worth the price tag at all. The property is clearly lacking in basic maintenance and is very worn down. Cleanliness is also very lacking. Black mould on tiles in the bathroom and the shower head caked in it and all round the window in the bedroom. Dust piled high on most horizontal surfaces. The bedding and beds need replacing as the bedding and mattress were so thin and uncomfortable it was difficult to sleep. Carpets worn through and in other areas duct taped together. Rendering, facias and guttering falling off outside, plaster and coving coming away inside. This hotel would benefit from a major refurbishment.

4/10 Dåligt

Verifierad resenär

Gillade: Personal och service och rummets bekvämlighet
Gillade inte: Renlighet och boendets skick och faciliteter
In need of revitalisation.
Dissapointed overall on a 5th return visit. Friendly and helpful reception staff. Room needs reorganising and redecorating. Dirty carpet. Toilet handle loose and didn't always flush first time. Bathroom door hard to shut. Floor covering loose at edges. Extractor fan didn't work. Excellent food at dinner with good service, have always enjoyed good food here. Very nice staff. Felt hurried out of bar as staff wanted to go home after dinner, didnt appear to be a facility for residents to enjoy a drink at their leisure. Breakfast good, but last breakfast at 0945am is too early. Don't think money has been spent on the place for some time. My wife enjoyed the leisure centre. Broken, flaking cement render on the entry to reception gives a poor impression. Hopefully things will improve.
Bodde här 1 natt i juli 2023

8/10 Bra

Garry

Bodde här 1 natt i juli 2023

8/10 Bra

julian

Reste med sin partner
Gillade: Renlighet och personal och service
A little expensive for what you get, but on the whole a nice hotel in a great location
Bodde här 1 natt i juli 2023

8/10 Bra

Andrew

Gillade: Renlighet, personal och service och rummets bekvämlighet
Great place, but needs updating.
Had a great stay here for 2 nights, had to change room after first night due to noise as we were directly over the bar area and also i think the matress is due a change as the springs were all you could feel lying down. Some of the rooms could do with a refresh as they seemed a bit aged. The staff were excellent, nothing was too much trouble, food very good, we would certainly come back again.
Bodde här 2 nätter i juli 2023
Svar från Anne 7 juli 2023
Thank you for taking the time to leave a review of your stay with us

10/10 Fantastiskt

Jamie

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Family stay
Excellent good value for money good in bay and breakfast was outstanding all staff very friendly but disappointed the hot tub was out of action but a nice swim made up for this. One of the rooms a little bit tired however this did not impede our stay in any way
Bodde här 1 natt i juni 2023
Svar från Anne 7 juli 2023
Thank you for taking the time to leave a review of your stay with us

10/10 Fantastiskt

Joan

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Absolutely lovely location. Great atmosphere. Delicious food and staff were outstanding. Highly recommended.
Bodde här 1 natt i juni 2023
Svar från Anne 26 juni 2023
Thank you for your 10/10 review!

8/10 Bra

Caroline

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Food was excellent
Bodde här 1 natt i juni 2023
Svar från Anne 26 juni 2023
Thank you for taking the time to leave a review of your stay with us

10/10 Fantastiskt

Moira

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 2 nätter i juni 2023
Svar från Anne 26 juni 2023
Thank you for your 10/10 review!

10/10 Fantastiskt

Susan

Our suite was light and airy and the bed very comfy. Our evening meal was delicious
Bodde här 1 natt i juni 2023
Svar från Anne 26 juni 2023
Thank you for taking the time to leave a review of your stay with us

6/10 Okej

Carolyn

Gillade: Personal och service
Lovely helpful staff, food great, but hotel needs a complete do up.
Bodde här 2 nätter i juni 2023
Svar från Anne 26 juni 2023
Thank you for taking the time to leave a review of your stay with us

10/10 Fantastiskt

lyn

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff were all so friendly and helpful. The food was second to none both evening meal and breakfast. Lovely to have the option to use the spa. It was ashame the hot tub was out of order.Im sure we will return
Bodde här 2 nätter i juni 2023
Svar från Anne 26 juni 2023
Thank you for taking the time to leave a 5/5 review of your stay with us

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lovely Hotel… Fabulous Restaurant
Lovely hotel, friendly & helpful staff
Bodde här 1 natt i juni 2023
Svar från Anne 20 juni 2023
Thank you for taking the time to leave a review of your stay with us