Hotell nära Methodist Le Bonheur Germantown Hospital

“Good stay ”

“Pool was unavailable”

“First and foremost let’s start with Expedia. When booking a room Expedia give you the option to pay now or at the desk. So I ask to pay at desk when I arrived. I arrived to the hotel and they told me that the room was cancelled because they withdraw the money out and it didn’t go through. I told the clerk that I arranged to pay at the desk when not arrive but Expedia tried to withdraw before that. So I had to re-book at the hotel which cost me more money. Once I got situated the next day the...

“Everything was up to standard. ”

“Ok”

“grear”

“The toilet in my room was not bolted down properly. The shower door was broke and I had to rig it so I could atleast jump in the shower quickly without it falling on me. I do appreciate the front staff for acknowledging that when I brought it to their attention on check out. ”

“At times ”

“Overall was good”

“From the first week I start staying Ms Dc and her staff have welcomed me in with nothing but welcome arms. I will continue stay with them. ”

“We never got out of room but it was nive”

“This hotel is gross. I paid for 2 nights but after the first night we just left and went to another hotel. The reviews were mostly good so I was very disappointed. The lady at the desk during check in was so sweet so I do want to note that. The hotel is undergoing renovations and there are no complaints about that. The room itself however was so gross. Someone else’s hair was wrapped up in in one of the towels. There was no comforter on my bed, the comforter on my daughter’s bed had a yellow...

“Staff was outstanding, friendly and helpful. The place was undergoing reno work, so there were some minor plumbing issues. The pool was closed. I did not know that would be the case when I booked. Breakfast buffet was nice, but nothing special…basic waffle maker, egg/biscuit/meat offering you’d get pretty much anywhere. Maybe because of the renos they didn’t have enough guests to do a full buffet ¯\_(ツ)_/¯ ”

“Excellent ”

“Excellent service and completely clean rooms! Outstanding customer service!!!”