Boendets ingång

Recensioner av Zocalo Central & Rooftop Mexico City

4 out of 5
Zocalo Central & Rooftop Mexico City
Cinco de Mayo 61, Centro Historico, Mexico City

Recensioner

9,8

Enastående

10 - Fantastiskt i betyg. 1771 av 2015 recensioner" "
8 - Bra i betyg. 178 av 2015 recensioner" "
6 - Okej i betyg. 39 av 2015 recensioner" "
4 - Dåligt i betyg. 14 av 2015 recensioner" "
2 - Väldigt dåligt i betyg. 13 av 2015 recensioner" "

10/10

Renlighet

9,8/10

Personal och service

9,8/10

Bekvämligheter

9,8/10

Boendets skick och faciliteter

9,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Sara, Östersund

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotellet ligger perfekt i de historiska kvarteren, alldeles vid det stora torget. Du har nära till turistbussarna och promenadavstånd till många historiska sevärdheter. Hotellet är väldigt vackert, välstädat och fräscht. Jag bodde i en junior svit vilket var helt underbart med utsikt över torget (tänk dock på att det är mycket folk i rörelse, om du söker mer lugn). Personalen var det allra bästa! Alltid otroligt vänliga, ger dig all uppmärksamhet och service du kan önska dig. Hjälp med att boka trygg transport och alltid med det lilla extra i bakfickan. Ett extra plus var lobbybaren där både dryck och snacks ingår, dygnet runt. Ett av de bästa hotellen jag bott på, utan tvekan!
Bodde här 2 nätter i december 2023
Svar från Francisco García, Zocalo Central’s General Manager 18 dec. 2023
Dear SaraThank you very much for your comment, and we appreciate that you consider us one of the best hotels you have stayed in. Im happy to know that our staff helped you since the moment you arrived at Zócalo Central. Im also glad to read that you could enjoy our privileged location, cleanliness, wonderful room and the 24-hour Café Central serviceI hope you can choose us again for your next trip. It would be a pleasure to serve you again.Best Regards

8/10 Bra

Ibrahim

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great hotel
The hotel is great nothing to complain about. The breakfast was amazing!!!! The staff are super nice and you feel everyone is so welcoming!
Bodde här 6 nätter i december 2021
Svar från Francisco García 8 jan. 2022
Dear Ibrahim, Thank you so much for sending this. We are very excited to know you had an amazing stay with us due to aspects such as the breakfast options and our friendly and professional people that is always willing to help our guests. We really hope to see you on your next visit, so we can share together again the authentic Central Hoteles experience. Best regards, Francisco García

10/10 Fantastiskt

Martin

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i oktober 2021
Svar från Luis González 29 okt. 2021
Estimado Martín, Muchas gracias por enviarnos su calificación. Es un gusto saber que tuvo una muy buena estancia en Zócalo Central. Espero tengamos el honor de recibirle y atenderle nuevamente muy pronto, para que que sigamos escribiendo juntos memorias únicas e irrepetibles. Saludos, Luis González

10/10 Fantastiskt

Suleman

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I had an absolutely fantastic stay at Zocalo Central & Rooftop the moment I arrived, everything exceeded my expectations. The staff was incredibly welcoming and attentive, the room was beautifully appointed, and the amenities were top-notch. The attention to detail throughout my stay was remarkable, making me feel truly pampered. I can't wait to return and highly recommend Zocalo Central & Rooftop to anyone looking for a luxurious and unforgettable experience."
Bodde här 4 nätter i april 2024

10/10 Fantastiskt

he, Conroe

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good location. Professional staff and service. Free valet parking and free bar are wonderful.
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Jamie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff is outstanding and the location can’t be beat for taking in all the central histórico sites. The hotel balcony restaurant has a view of the Zocolo that can’t be beat. The Jr suite we stayed in was gorgeous with a view overlooking the Zocalo as well. The historical architecture of the hotel lobby is inviting, throw in complementary coffee, soft drinks, water, and snacks; and what’s not to like?!
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

Jorge R

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The place is at the perfect location to enjoy the Historic Center.
Bodde här 2 nätter i april 2024

8/10 Bra

john patrick, Albuquerque

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good location
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Guadalupe

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel! Highly recommend.
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Anthony

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This place has a lot of great amenities, including free delicious snacks and BEER. 10/10 would recommend for anybody wanting to stay downtown Mexico.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

LANZHU

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Favorite hotel
Bodde här 1 natt i april 2024
Svar från Francisco García, Zocalo Central’s General Manager 3 maj 2024
Dear LanzhuDear AngelWe feel truly grateful to read that your stay in Mexico City was enhanced by your experience with us and that you would choose to stay with us again.I hope you can visit us again, very soon.Best Regards

10/10 Fantastiskt

Dylan

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Top notch service, super view on rooftop bar, best location.
Bodde här 2 nätter i april 2024
Svar från Francisco García, Zocalo Central’s General Manager 3 maj 2024
Dear DylanThank you very much for your comments and for taking the time to write this kind review. I am also happy to know that you were able to enjoy our privileged location to enjoy the view from the Balcón del Zócalo restaurant and the service of our staff.I hope you can choose us again for your next trip. It would be a pleasure to serve you again.Best Regards

10/10 Fantastiskt

Michelle

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

10/10 Fantastiskt

JERIBAI

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent stay! We are definitely staying here again.
Bodde här 1 natt i april 2024
Svar från Francisco García, Zocalo Central’s General Manager 2 maj 2024
Dear JeribaiThank you for taking the time to share your comments. I am glad to know that your stay at Zócalo Central was excellent and that you had an incredible time in Mexico and with us.I hope you can come back very soon. It would be a pleasure to serve you again.Best Regards

10/10 Fantastiskt

Jingjin

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Close to all interests
Bodde här 2 nätter i februari 2024
Svar från Francisco García, Zocalo Central’s General Manager 2 maj 2024
Dear JingjinThank you so much for your comment. It makes us so happy knowing you took advantage of our great location to discover museums, restaurants, bars and all touristic spots around the area.We would be delighted to welcome you back soon!Best Regards

10/10 Fantastiskt

Claudia

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice property and staff was nice
Bodde här 4 nätter i april 2024
Svar från Francisco García, Zocalo Central’s General Manager 2 maj 2024
Dear ClaudiaThank you very much for sharing your experience with us. It is a pleasure reading that you enjoyed your stay thanks to our staff and beautiful infrastructure. It would be great to welcome you back soonBest Regards

10/10 Fantastiskt

Claudia

Reste med sin partner
Amazing hotel, my husband and I have stayed there a few times. Highly recommended.
Bodde här 4 nätter i april 2024
Svar från Francisco García, Zocalo Central’s General Manager 2 maj 2024
Dear ClaudiaWe thank her once again for her loyalty and for recommending them to other travelers. I am very happy to know that her stay with her husband was incredible.We hope to serve you again very soon on your next visit to Mexico City.Best Regards

10/10 Fantastiskt

Carmen

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We loved this hotel!
Bodde här 4 nätter i april 2024

10/10 Fantastiskt

Samuel

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Best location and very clean. Repeated visitors and will continue to do so.
Bodde här 3 nätter i april 2024
Svar från Francisco García, Zocalo Central’s General Manager 2 maj 2024
Dear SamuelThank you very much for your comments and for your loyalty. I am glad to know that once again you were able to enjoy our location and the cleanliness of the hotel. I hope you had an incredible time being with us and in Mexico City.I hope you can visit us again, very soon.Best Regards

10/10 Fantastiskt

karla Medina

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great experience.
Bodde här 3 nätter i april 2024
Svar från Francisco García, Zocalo Central’s General Manager 3 maj 2024
Dear KarlaThank you very much for taking the time to write this comment. How nice to hear your stay at Zócalo Central was greta experience.We look forward to welcoming you back soon.Best Regards

10/10 Fantastiskt

Otilia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från Francisco García, Gerente General Zócalo Central 3 maj 2024
Estimada OtiliaMuchas gracias por su calificación y por tomarse el tiempo de compartirla con nosotros. Nos alegra saber que nuestro servicio cumplió con sus expectativas. En Zócalo Central ustedes son lo más importante, por lo que recibir calificaciones como la suya, nos indica que vamos por buen camino. Estaremos más que encantados de atenderle nuevamente.Saludos Cordiales

10/10 Fantastiskt

Robert

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a beautiful place and the staff was excellent and the food was alsome.Will make another tripout there
Bodde här 3 nätter i april 2024
Svar från Francisco García, Zocalo Central’s General Manager 2 maj 2024
Dear RobertThank you very much for sharing your experience with us and highlighting the service of the staff, location, Cafe Central and breakfast at Balcón del Zócalo. We are really happy you had a great time with us.We will be delighted to receive you again very soonBest Regards

10/10 Fantastiskt

DEBORAH, Houston

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We loved the free food and drinks they offered. They hosted a lot of the Astros fans that visited for the Mexico City game. It was a memorable vacation at this hotel!!
Bodde här 4 nätter i april 2024
Svar från Francisco García, Zocalo Central’s General Manager 2 maj 2024
Dear DeborahThank you very much for such a beautiful review and I am glad to know that it was an excellent vacation, our priority is to create unforgettable moments for our guests. I am very happy that you had a great experience not only because of Café Central, but especially thanks to our staff!We will be delighted to receive you again very soonBest Regards

10/10 Fantastiskt

Angel G

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The hotel was clean and the staff was awesome.
Bodde här 4 nätter i april 2024
Svar från Francisco García, Zocalo Central’s General Manager 30 apr. 2024
Dear AngelWe feel truly grateful to read that your stay in Mexico City was enhanced by your experience with us, that you enjoyed the breakfast and Café Central, and that you would choose to stay with us again.I hope you can visit us again, very soon.Best Regards

10/10 Fantastiskt

Rene

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Mis papás fueron recibidos muy bien, estuvieron de visita el durante la visita de los Astros a la ciudad, y a pesar que hubo muy mucha gente dentro del hotel, los del staff fueron muy atentos a mis papás que son casi de la tercera edad. Les sorprendió la arquitectura y decoración del hotel. Muy bien.
Bodde här 1 natt i april 2024
Svar från Francisco García, Gerente General Zócalo Central 30 apr. 2024
Estimado ReneFue un verdadero placer ser sus anfitriones en la Ciudad de México y nada nos enorgullece más que recibir comentarios como el suyo referente a su estancia en Zócalo Central, esperamos sus papás hayan disfrutado el juego. Nuestra prioridad es el confort y satisfacción de cada uno de nuestros huéspedes. Será un placer recibirlo nuevamente en esta su casa.Saludos Cordiales

10/10 Fantastiskt

Cesar

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The service was great open bar 24/7 beer soda coffe and other ammenities included breakfast buffet also included. Definitely reccomend if i could give the a higher rating i would definitely give it
Bodde här 3 nätter i april 2024
Svar från Francisco García, Zocalo Central’s General Manager 30 apr. 2024
Dear CesarThank you very much for such a review and for recommending us with other travelers. I am glad to read that you had a very pleasant stay thanks to our services such as breakfast at Balcón del Zócalo and Café Central. I’m very proud our staff was friendly and able to assist you in every request, our main goal is to make our guests feel at home!We would be delighted to welcome you back soonBest Regards

10/10 Fantastiskt

Maria Jovita

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff is very nice and welcoming. The property very well maintained
Bodde här 7 nätter i april 2024
Svar från Francisco García, Zocalo Central’s General Manager 29 apr. 2024
Dear Maria JovitaThank you very much for your review. I am glad to know that you enjoyed your stay with us thanks to the treatment of our staff, for us the most important thing is the comfort and satisfaction of our guests and I am proud to know that they made you feel at home.We hope to welcome you again very soon.Best Regards

8/10 Bra

sandra

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Es muy lindo, pero hace falta la incorporación de un black out, debido a que la iluminación del zocalo no permite dormir, entra mucha luz a la habitación.
Bodde här 1 natt i april 2024
Svar från Francisco García, Gerente General Zócalo Central 29 apr. 2024
Estimada SandraMuchas gracias por su comentario, su opinión es realmente importante para nosotros. El confort y la satisfacción de todos nuestros huéspedes son nuestra prioridad. Tenga la seguridad de que trabajaremos en el las cortinas de las habitaciones para seguir mejorando la experiencia de nuestros huéspedes.Estaremos más que encantados de atenderle nuevamente. Saludos Cordiales

10/10 Fantastiskt

Lisa

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice and clean hotel right in the historical area of Mexico City. The area was easy to get to and be picked up at. The staff were great and friendly. I’d definitely recommend this hotel.
Bodde här 5 nätter i april 2024
Svar från Francisco García, Zocalo Central’s General Manager 29 apr. 2024
Dear LisaThank you very much for sharing your experience with us and highlighting the service of the staff and our privileged location. We are very happy that you had a great time with us and that you recommend us to other travelersWe will be happy to welcome you again very soon.Best Regards

10/10 Fantastiskt

Daisy

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My husband and I had an amazing stay at this beautiful and clean hotel! When we arrived they immediately assisted us with our luggage and offered us fresh cucumber water and a shot of tequila. They informed us on hotel amenities and concierge services.The following day we came back to our hotel room after a long day of sightseeing and to our surprise we had a note from Fernanda, roses, champagne and chocolate covered strawberries for our anniversary! Who does that? Lovely surprise!From the minute we arrived it was a wonderful experience! All of their staff were extremely helpful and accommodating and housekeeping team kept our room organized.They also have a 24 hour cafe that offers a variety of items including beer, a breakfast buffet that offers many delicious options like chilaquiles,pancakes and fresh fruit! We also took a tour that was offered with our stay.Then on our last day Albert “El Capitan” sent us two mimosas with our friendly waiter Esteban. The reason why I mention this is because they knew it was our last day which we did not mention, that meant they communicate with each other to create memorable experiences for their guests! Even without all of those extra perks that make this hotel amazing I would recommend staying here because they have a professional staff throughout the hotel who are always ready to assist and make your stay memorable! I wish I could remember all the names of the wonderful staff so I could thank them by name.I can’t wait to return!
Bodde här 3 nätter i april 2024
Svar från Francisco García, Zocalo Central’s General Manager 29 apr. 2024
Dear DaisyHappy anniversary once again! Thank you for choosing us to celebrate such an important occasion. We appreciate your lovely review of your stay; it fills me with pride to know that you had an excellent celebration thanks to my team, who work tirelessly and dedicatedly to provide memorable moments to our guests every day. I'm delighted to hear that you enjoyed Café Central and the Balcón del Zócalo restaurant. I will proudly share your message with my entire teamI hope you can come back very soon. It would be a pleasure to serve you again.Best Regards

10/10 Fantastiskt

Juan

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excelente
Bodde här 1 natt i april 2024
Svar från Francisco García, Gerente General Zócalo Central 29 apr. 2024
Estimado JuanNuestras prioridades son la comodidad y satisfacción de nuestros huéspedes en cada aspecto de su estadía y estamos muy contentos de que haya pasado un tiempo excelente con nosotros.Esperamos atenderlo nuevamente en sus próximas vacaciones a Ciudad de México.Saludos Cordiales

10/10 Fantastiskt

Eric

Gillade: Renlighet, personal och service och boendets skick och faciliteter
24 hour coffee shop was WONDERFUL amenity. Gym is not very good.
Bodde här 1 natt i januari 2024
Svar från Francisco García, Zocalo Central’s General Manager 29 apr. 2024
Dear EricThank you very much for sharing your experience with us and highlighting our amenities and Café Central. Your comments are very important to us, to continue improving our services.We will be delighted to receive you again very soonBest Regards

10/10 Fantastiskt

Jhonatan

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was dirty around the Hotel since it is in the downtown. Hotel was super clean and the staff amazing. Made me feel like a celebrity. Thank you so much
Bodde här 2 nätter i februari 2024
Svar från Francisco García, Zocalo Central’s General Manager 26 apr. 2024
Dear JonathanThank you for such a lovely comment about your stay at Zócalo Central. Thank you for highlighting aspects such as our location, clean and the service of our staff.We would be delighted to welcome you back soonBest Regards

10/10 Fantastiskt

Jonathan Rodriguez

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I wish I could give them more stars!! I’ve stayed in a few hotels by the Zocalo, and this is the one I will be returning to moving forward! It’s spotless, and the staff is extremely kind. The food on the terrace is class A and the overall atmosphere is enchanting. Consider staying here, you won’t regret it!
Svar från Francisco García, Zocalo Central’s General Manager 26 apr. 2024
Dear JonathanThank you for such a lovely comment about your stay at Zócalo Central. I am proud to hear that you will return to stay with us in the future. Thank you for highlighting aspects such as our breakfast at Balcón del Zócalo and the service of our staff.We would be delighted to welcome you back soonBest Regards

10/10 Fantastiskt

Jose

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everyone very frendly, helpful, and the amenities are excellent. The location is greate. Right out side you cann take the truribuss and that will take you to all mayor turist places in maxico.
Bodde här 1 natt i april 2024
Svar från Francisco García, Zocalo Central’s General Manager 29 apr. 2024
Dear JoseThank you very much for your review. Our priority is to make sure our guests have a great stay and I am very happy that you had a great experience not only because of our prime location, but most of all thanks to our amazing staff!We will be more than happy to welcome you soon!Best Regards

10/10 Fantastiskt

Connie

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Great location, clean breakfast included ibwill definitely stay here again!
Bodde här 4 nätter i april 2024
Svar från Francisco García, Zocalo Central’s General Manager 26 apr. 2024
Dear ConnieThank you so much for your comments. Im glad to know that you could enjoy our location, clean and breakfast at Balcón del Zócalo.I hope you can visit us again, very soon.Best Regards

10/10 Fantastiskt

Yasue

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wonderful hotel, Stuff was so friendly helpful for what we needed. Felt very at home.
Bodde här 1 natt i april 2024
Svar från Francisco García, Zocalo Central’s General Manager 23 apr. 2024
Dear YasueThank you very much for your kind review. I am glad to read that you had a very pleasant stay. I’m very proud our staff was friendly and able to assist you in every request, our main goal is to make our guests feel at home!We would be delighted to welcome you back soonBest regards

8/10 Bra

Jose

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Other than the fact that the drawers in our room kept opening by ourselves, and the shower was extremely slippery. I have no complaints.
Bodde här 3 nätter i april 2024
Svar från Francisco García, Zocalo Central’s General Manager 23 apr. 2024
Dear JoseWe appreciate your comment, and please be assured that guest feedback is crucial for us to continue improving our service. Rest assured that we will work on enhancing our service to make your next stay even better.I hope you can visit us again, very soon.Best Regards

10/10 Fantastiskt

Ismael

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location to experience CDMX. We loved the balcon and the ammenities. Overall, a great stay and the staff was great. The room was a bit small but we didn't mind. We really enjoyed it.
Bodde här 4 nätter i april 2024

10/10 Fantastiskt

Daniel

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Todo bien solo que quería el ascenso
Bodde här 1 natt i april 2024
Svar från Francisco García, Gerente General Zócalo Central 19 apr. 2024
Estimado DanielMuchas gracias por su amable reseña, me alegra que hayan disfrutado de su estancia en Zócalo Central Esperamos atenderle nuevamenteSaludos Cordiales

10/10 Fantastiskt

Jose, Woodland Hills

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It’s was very cultural and beautiful. Surrounding areas was safe and walkable. Felt completely comfortable around the areas. Will come again and stay here.
Bodde här 1 natt i april 2024
Svar från Francisco García, Zocalo Central’s General Manager 17 apr. 2024
Dear JoseThank you very much for your comment. I am glad to know that you had a great stay at Zócalo Central.We will be delighted to receive you again very soonBest Regards

10/10 Fantastiskt

Angelica

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was good
Bodde här 4 nätter i april 2024
Svar från Francisco García, Zocalo Central’s General Manager 17 apr. 2024
Dear AngelicaThank you for your comments and for taking the time to share your experience. I am glad to read that your stay at Zócalo Central was excellent.It would be a pleasure to host you again.Best Regards

10/10 Fantastiskt

martin anthony

Reste med familj och småbarn, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff were all really helpful. A wonderful added feature, possibly unique to Central hotels is a 24x7 Cafe offering sandwiches and hot/cold drinks including beer that’s free to guests in beautiful atrium with living wall.
Bodde här 4 nätter i april 2024
Svar från Francisco García, Zocalo Central’s General Manager 19 apr. 2024
Dear MartinThank you for your comments and for taking the time to share your experience. I am glad to read that the team's service was excellent and that you enjoyed the 24-hour Café Central service.We will be delighted to receive you again very soonBest Regards

10/10 Fantastiskt

Ana

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Zocalo Central was amazing. Free abundant breakfast at the charming rooftop restaurant plus hearty snacks and beer 24/7. The room was quiet and beautiful. The location perfect for seeing the historic center and all kinds of shopping. We found some of the front desk staff to be somewhat disdainful. We were not asked to open a spending account upon check in when we paid for the entire trip which resulted in our laundry being held hostage at 10 PM because we didn’t have “credit”. The lady insisted we go to the front desk in our PJs to open a “credit” account but finally her colleague came to the room with the credit card machine and our laundry that we needed in the morning. It was unfortunate that we were not appraised of the issue when we had called earlier. We had also offered to pay cash or use the credit card on file but the lady insisted it was impossible. So make sure that you open a “credit” account at check in if they forget to ask to avoid these problems.
Bodde här 5 nätter i april 2024
Svar från Francisco García, Zocalo Central’s General Manager 18 apr. 2024
Dear AnaThank you very much for your nice comment. We are very happy to know that you took advantage of our excellent location to see all the tourist spots in the area, breakfast at the Balcón del Zócalo restaurant, Café Central and beautiful room. We highly value the voice of each of our guests and we put a lot of effort into establishing effective steps for constant improvement. Please accept our apologies for any inconvenience you may have experienced during your stay. Please be assured that I have specifically noted your comments. Thank you to bring them to my attention for review and improvement.We are delighted to have had the pleasure of being at your service. We would love the opportunity to welcome you back and make your next stay an absolute pleasure.Best Regards

10/10 Fantastiskt

ERIC

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Recommended. Great location. Beautiful view from the restaurant.
Bodde här 1 natt i april 2024
Svar från Francisco García, Zocalo Central’s General Manager 18 apr. 2024
Dear EricThank you very much for such a beautiful review and for recommending us to other travelers! I am very happy that you had a great experience not only because of our privileged location so you could enjoy the view!We would be more than glad to welcome you back soon!Best Regards

10/10 Fantastiskt

Guadalupe Lucia

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff is extremely professional and always wanting to help guests. Hats off to Raul, Daniel, Antonio, Jose Luis, rooftop, housekeeping and all employees, they have the right attitude so customers would want to return to this property. Huge plus is free water, breakfast and 24/7 beer, food and location!
Bodde här 3 nätter i april 2024
Svar från Francisco García, Zocalo Central’s General Manager 18 apr. 2024
Dear GuadalupeThank you very much for your review. I am glad to know that you enjoyed your stay with us thanks to Café Central, our location, but above all the service of our staff, for us the most important thing is the comfort and satisfaction of our guests, I will gladly share your message with Raúl, Daniel , Antonio and José LuisIt would be a pleasure to host you again.Best Regards

10/10 Fantastiskt

Edwin

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Restaurant, amenities
Bodde här 3 nätter i april 2024

8/10 Bra

Cinthya

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Only thing missing is a pool so 4.5/5. The included breakfast is delicious, especially that green juice.
Bodde här 4 nätter i april 2024
Svar från Francisco García, Zocalo Central’s General Manager 16 apr. 2024
Dear CinthyaThank you for your comments and for taking the time to share your experience. I'm glad to read that breakfast at Balcón del Zócalo was excellent, especially the green juice. Your opinion is truly important to us, and we will take your comment into accountI appreciate your opinions and I really hope you can come back soon.It would be a pleasure to host you again.Best Regards

10/10 Fantastiskt

domenico

Bodde här 1 natt i april 2024

10/10 Fantastiskt

Manoj, Jacksonville

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Stayed for a week at this property with my family in March 2024. The entire staff was very helpful, excellent and were proactive in taking care of your needs. The manager, Mr. Francisco did listen to our concerns of limited vegetarian choices in the breakfast. The rooftop restaurant staff did everything and went out of their way to serve some vegetarian choices for us. There is a 24/7 snack bar, which is included in the cost of costthe stay and has a number of snack and drink choices. The location is very convenient and in the heart of the city. If we visit Mexico City again, I will again stay at this hotel, and have already been recommending this hotel to my friends and family.
Bodde här 7 nätter i mars 2024
Svar från Francisco García, Zocalo Central’s General Manager 16 apr. 2024
Dear ManojThank you very much for your comments and for taking the time to write this kind review. The comfort and satisfaction of all our guests is our priority, I am happy to know that my staff and I were able to help make your stay excellent from the moment you arrived at Zócalo Central. I am also happy to know that you were able to enjoy our privileged location, Café Central and the service at the Balcón del Zócalo restaurant.I hope you can choose us again for your next trip. It would be a pleasure to serve you again.Best Regards