Hotell i Mgarsa

“I recently stayed at Eden Star Hotel Zarzis and unfortunately, it fell far short of expectations. While the property itself has potential, the level of service was unacceptable. The interactions with the staff were consistently disappointing; there seemed to be a lack of basic professional courtesy and a complete disregard for guest concerns. Furthermore, the management appeared indifferent to resolving issues when they were raised. I cannot recommend this hotel until significant improvements...

“ entre mon heure d’arrivée à l’hôtel avec un agent de sécurité qui comprend rien et malgré mon mail de confirmation et ma réservation, l’hôtelier n’avait rien reçu. Donc m’a fait J’ai attendre deux heures sans un verre d’eau sur un petit banc. Ensuite on m’a remis un bracelet qui ne correspond pas au tout compris, j’ai dû payer mes consommations quant à la chambre, j’avais commandé un grand lit pour un anniversaire. Aucune décoration, deux petits lit, une literie complètement défoncée une...

“Beautiful location and very friendly staff! I had a great time.”

“Hébergement idéal pour se ressourcer . Le séjour fut très agréable . Idéal pour les enfants et à proximité des lieux incontournables de l’île. ”

“Vi blev väldigt dåligt bemötta vid incheckningen eftersom de inte ville ta emot ett sällskap på tre personer av det manliga könet. Efter en timme och två samtal till Hotels fick vi checka in. Vi hade ett rum för tre och det var tre bäddar men enbart två glas och två uppsättningar handdukar. Toaletten var ofräsch och ostädad, balkongen lika så. Utemöblerna var otvättade och smutsiga. Duschdraperiet behövdes också bytas ut. Vårt rum låg också precis utanför poolområdet där det spelades...

“I had a lovely one-night stay. Dar Lily is very peaceful and wonderful. And the small area of Djerbahood is nice to walk around. ”

“Really cosy hotel in the heart of Medina. The reception is open 24 hours and the rooms are decorated in the typical Djerbian style ”

“Alles war perfekt! Wunderschöne Unterkunft, alles sauber und freundliche Gastgeber. Das Frühstück war ein Traum. Wir werden auf jeden Fall wiederkommen! ”

“Mycket ljud man kan inte sova hela natten”

“Mycket trevlig personal, hög säkerhet.”

“For a 5 star hotel, the rooms were not great. Water pressure in the shower was terrible and they put me in a room that was as far as possible from reception. It made no sense, considering the very few people staying at the hotel. The first receptionist had terrible customer service. When I returned at night after a long day of touring, the fellow at reception was on his phone and barely acknowledged me, even after I had to walk all the way back from my room because me key was not working....

“Thank u”