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Recensioner av Aloft Coral Gables

3 out of 5
Aloft Coral Gables
2524 South Le Jeune Rd, Coral Gables, FL

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 456 av 850 recensioner" "
8 - Bra i betyg. 215 av 850 recensioner" "
6 - Okej i betyg. 90 av 850 recensioner" "
4 - Dåligt i betyg. 60 av 850 recensioner" "
2 - Väldigt dåligt i betyg. 29 av 850 recensioner" "

8,8/10

Renlighet

8,8/10

Personal och service

8,0/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Efay, Miami

Affärsresenär
Gillade: Renlighet, personal och service och bekvämligheter
The wallpaper in the room was peeling off in some areas, creating the appearance of a cheap hotel. They lack maintenance but everything else was very good.
Bodde här 1 natt i maj 2024
Svar från Phuong Ho 9 maj 2024
Dear Efay,Thank you for choosing Aloft Coral Gables as the destination of your accommodation and sharing your feedback about our property and customer service. We are very delighted to know that you have had wonderful experience and satisfaction while staying with us.Your feedback has been shared with the leader team as a way of celebrating the great guest experiences we delivered. Please keep in touch with us in order to plan your accommodation in advance, we will put our efforts to ensure that your next staying at Aloft Coral Gables will be satisfactory and pleasant experience. Sincerely,Aloft Coral Gables

10/10 Fantastiskt

GABRIEL, LOUISVILLE

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent service A
Bodde här 4 nätter i maj 2024
Svar från Phuong Ho 8 maj 2024
Dear GabrielThank you for choosing Aloft Coral Gables as the destination of your accommodation and sharing your feedback about our property and customer service. We are very delighted to know that you have had wonderful experience and satisfaction while staying with us.Your feedback has been shared with the leader team as a way of celebrating the great guest experiences we delivered.Please keep in touch with us in order to plan your accommodation in advance, we will put our efforts to ensure that your next staying at Aloft Coral Gables will be satisfactory and pleasant experience. We hope to welcome you back in the future.Sincerely,Aloft Coral Gables

10/10 Fantastiskt

alfredo

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I always pick aloft hotels when I can and this one is close to the airport; they had excellent service I was surprised the trashcans didn't have a plastic bag
Bodde här 1 natt i maj 2024
Svar från Phuong Ho 3 maj 2024
Dear Alfredo,Thank you for choosing Aloft Coral Gables as the destination of your accommodation and sharing your feedback about our property and customer service. We are very delighted to know that you have had wonderful experience and satisfaction while staying with us.Your feedback has been shared with the leader team as a way of celebrating the great guest experiences we delivered.Please keep in touch with us in order to plan your accommodation in advance, we will put our efforts to ensure that your next staying at Aloft Coral Gables will be satisfactory and pleasant experience.Sincerely,Aloft Coral Gables

8/10 Bra

George Peter

Affärsresenär
Gillade: Renlighet och personal och service
Convenient hotel. Overpriced.
Bodde här 2 nätter i april 2024
Svar från Phuong Ho 28 apr. 2024
Dear Peter, Thank you for choosing Aloft Coral Gables as the destination of your accommodation and sharing your feedback about our property and customer service. We are very delighted to know that you have had wonderful experience and satisfaction while staying with us.Your feedback has been shared with the leader team as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your valued reviews and your rating for our property.Please keep in touch with us in order to plan your accommodation in advance, we will put our efforts to ensure that your next staying at Aloft Coral Gables will be satisfactory and pleasant experience. Sincerely,Phuong HoAdministrative AssistantAloft Coral Gables

10/10 Fantastiskt

Andre

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Pk
Bodde här 1 natt i april 2024
Svar från Phuong Ho 27 apr. 2024
Dear Andre, Thank you for choosing Aloft Coral Gables as the destination of your accommodation and sharing your feedback about our property and customer service. We are very delighted to know that you have had wonderful experience and satisfaction while staying with us.Your feedback has been shared with the leader team as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your valued reviews and your rating for our property.Please keep in touch with us in order to plan your accommodation in advance, we will put our efforts to ensure that your next staying at Aloft Coral Gables will be satisfactory and pleasant experience. We hope to welcome you back in the future.Sincerely,Phuong HoAdministrative AssistantAloft Coral Gables

10/10 Fantastiskt

Angie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My hubby and I had to stay 6 days there do to surgery I had and the whole staff was nothing but amazing!!!! The place was clean and everything was in waking distance for us!!! I definitely would be back!!
Bodde här 5 nätter i april 2024
Svar från Phuong Ho 22 apr. 2024
Dear Angie,Thank you for choosing Aloft Coral Gables as the destination of your accommodation.On behalf of the entire hotel team, we want to express our gratuities to thank you for sharing your feedback about our property and customer service. We are very delighted to know that you have had wonderful experience and satisfaction while staying with us.Your feedback has been shared with the leader team as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your valued reviews and your rating for our property.Please keep in touch with us in order to plan your accommodation in advance, we will put our efforts to ensure that your next staying at Aloft Coral Gables will be satisfactory and pleasant experience. We hope to welcome you back in the future.Sincerely,Phuong HoAdministrative AssistantAloft Coral Gables

10/10 Fantastiskt

Glaucia

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
I went just for 2 days and didn’t have time to pay attention to details. Overall everything qas fine
Bodde här 2 nätter i april 2024
Svar från Phuong Ho 19 apr. 2024
Dear Glaucia,Thank you for choosing Aloft Coral Gables as the destination of your accommodation.We recognize your time is valuable and appreciate the feedback you have taken the time to provide.Delivering a positive guest experience is very important and I apologize that we did not fulfill that expectation during your visit.Your feedback has been shared with our leaders to ensure the necessary guidelines are in place and review carefully.In case you decide to give us a new opportunity in the coming future, please keep in touch with us in order to plan your accommodation in advance, we will put our efforts to ensure that your next staying at Aloft Coral Gables will be satisfactory. We hope to welcome you back in the future.Sincerely,Phuong HoAdministrative Assistant

10/10 Fantastiskt

Laura, BAYSIDE

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was very comfortable small but still specious. I loved it. We got a room on the same floor as the pool and gym which was convenient and both were really great amenities and very clean. You get to get sun but can also get shade if it what you want. The restaurants and stores are at a walkable distance but not out front that would get noisy. It’s a great choice.
Bodde här 3 nätter i mars 2024
Svar från Phuong Ho 19 apr. 2024
Dear LauraThank you for choosing Aloft Coral Gables as the destination of your accommodation.We recognize your time is valuable and appreciate the feedback you have taken the time to provide.Your feedback has been shared with our leaders to ensure the necessary guidelines are in place and review carefully.In case you decide to give us a new opportunity in the coming future, please keep in touch with us in order to plan your accommodation in advance, we will put our efforts to ensure that your next staying at Aloft Coral Gables will be satisfactory. We hope to welcome you back in the future.Sincerely,Phuong HoAdministrative Assistant

10/10 Fantastiskt

Daisy

Reste med husdjur
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Love this place it’s clean,have big rooms, safe,quite close to the restaurants,convenient , staff are very nice & friendly.
Bodde här 2 nätter i april 2024
Svar från Phuong Ho 19 apr. 2024
Dear DaisyThank you for choosing Aloft Coral Gables as the destination of your accommodation.We recognize your time is valuable and appreciate the feedback you have taken the time to provide.Please keep in touch with us in order to plan your accommodation in advance, we will put our efforts to ensure that your next staying at Aloft Coral Gables will be satisfactory. We hope to welcome you back in the future.Sincerely,Phuong HoAdministrative Assistant

10/10 Fantastiskt

Cassandra

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Phuong Ho 19 apr. 2024
Dear Cassandra,Thank you for choosing Aloft Coral Gables as the destination of your accommodation.We recognize your time is valuable and appreciate the feedback you have taken the time to provide.Please keep in touch with us in order to plan your accommodation in advance, we will put our efforts to ensure that your next staying at Aloft Coral Gables will be satisfactory. We hope to welcome you back in the future.Warm Regard, Phuong Ho Administrative Assistant

10/10 Fantastiskt

Ruth

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice and very clean hotel! Friendly staff.
Bodde här 1 natt i mars 2024
Svar från Phuong Ho 19 apr. 2024
Dear Ruth,Thank you for choosing Aloft Coral Gables as destination of your accommodation and sharing your feedback with us.We are very happy that your experience with our property and customer service was the one that you expected.Once again, we thank you for choosing to stay with us. Please keep in touch in order for us to plan your accommodation in advance. We hope to welcome you back in the future.Warm Regards and sincerely.Phuong HoAdministrative AssistantAloft Coral Gables

2/10 Väldigt dåligt

ALEJANDRO

Gillade inte: Personal och service
Bodde här 1 natt i mars 2024
Svar från Phuong Ho 27 mars 2024
Dear Alejandro,We thank you for choosing Aloft Coral Gables as the destination of your accommodation.We recognize your time is valuable and appreciate the feedback you have taken the time to provide. Delivering a positive guest experience is very important and I apologize that we did not fulfill that expectation during your visit. Your feedback has been shared with our leaders to ensure the necessary guidelines are in place and review carefully. Please keep in touch with us in order to plan your accommodation in advance, we will put our efforts to ensure that your next staying at Aloft Coral Gables will be satisfactory. We hope to welcome you back in the future.Sincerely,Phuong HoAdministrative AssistantAloft Coral Gables

10/10 Fantastiskt

GABRIEL, LOUISVILLE

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Amazon place A
Bodde här 1 natt i mars 2024
Svar från Phuong Ho 19 apr. 2024
Dear Gabriel,Thank you for choosing Aloft Coral Gables as destination of your accommodation and sharing your feedback with us.We are very happy that you had a great experience with our property and customer service.Once again, we thank you for choosing to stay with us. Please keep in touch in order for us to plan your accommodation in advance. We hope to welcome you back in the future.Warm Regards and sincerely.Phuong HoAdministrative AssistantAloft Coral Gables

8/10 Bra

Sydney

Bodde här 1 natt i mars 2024
Svar från Phuong Ho 19 apr. 2024
Dear Sydney,Thank you for choosing Aloft Coral Gables as destination of your accommodation and sharing your feedback with us.We are very happy that your experience with our property and customer service were the one that you expected.Once again, we thank you for choosing to stay with us. Please keep in touch in order for us to plan your accommodation in advance. We hope to welcome you back in the future.Warm Regards and sincerely.Phuong HoAdministrative AssistantAloft Coral Gables

6/10 Okej

Natalie

Reste med sin partner
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
The location of the property is excellent but the rooms were pretty average. The rooms look like they were just thrown together and are not very high quality. For the price of this hotel, I recommend staying somewhere else.
Bodde här 4 nätter i mars 2024
Svar från Phuong Ho 13 mars 2024
Dear Natalie,We would like to thank you for choosing Aloft Coral Gables as the destination of your accommodation.After reviewing your feedback, we are very disheartened of knowing that your experience with our facility was not the one you expected.Your feedback will be informed to our hotel leaders in order to review carefully and have necessary guidelines in placed.In case you decide to give us a new opportunity in the coming future, please keep in touch with us in order to plan your accommodation in advance, and we hope to welcome you again for your next staying at Aloft Coral Gables with satisfaction.Aloft Coral Gables Team.

8/10 Bra

Jaime

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was courteous and provided very good customer service.
Bodde här 3 nätter i mars 2024
Svar från Phuong Ho 19 apr. 2024
Dear Andrew,Thank you for choosing Aloft Coral Gables as destination of your accommodation and sharing your feedback with us.We are very happy that you had a great experience with our customer service.Once again, we thank you for choosing to stay with us. Please keep in touch in order for us to plan your accommodation in advance. We hope to welcome you back in the future.Warm Regards and sincerely.Phuong HoAdministrative AssistantAloft Coral Gables

10/10 Fantastiskt

Luis

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellence
Bodde här 3 nätter i februari 2024
Svar från Phuong Ho 19 apr. 2024
Dear Luis,Thank you for choosing Aloft Coral Gables as destination of your accommodation and sharing your feedback with us.We are very happy that you had a great experience with our property and customer service.Once again, we thank you for choosing to stay with us. Please keep in touch in order for us to plan your accommodation in advance. We hope to welcome you back in the future.Warm Regards and sincerely.Phuong HoAdministrative AssistantAloft Coral Gables

8/10 Bra

Seth

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Phuong Ho 19 apr. 2024
Dear Seth,Thank you for choosing Aloft Coral Gables as destination of your accommodation and sharing your feedback with us.We are very happy that you had a great experience with our property and customer service.Once again, we thank you for choosing to stay with us. Please keep in touch in order for us to plan your accommodation in advance. We hope to welcome you back in the future.Warm Regards and sincerely.Phuong HoAdministrative AssistantAloft Coral Gables

10/10 Fantastiskt

EDWARD PATRICK

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024

2/10 Väldigt dåligt

kristina

Horrible customer service
Bodde här 1 natt i februari 2024
Svar från Phuong Ho 12 feb. 2024
Dear Our Valuable Guest,We thank you for choosing to stay with us. We recognize your time is valuable and appreciate the feedback you have taken the time to provide. Delivery a positive guest experience is very important and I apologize that we did not fulfill that expectation during your visit. Your feedback has been shared with our housekeeping leaders to ensure necessary guidelines are in place and reviewed. In case you decide to give us a new opportunity in the coming future, please keep in touch with us in order to plan your accommodation in advance, we will put our efforts to ensure that your next staying at Aloft Coral Gables will be satisfactory. We hope to welcome you back in the future.Sincerely,Phuong HoAdministrative AssistantAloft Coral Gables

10/10 Fantastiskt

Reginald

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Perfect location to shopping and dining options that you can walk too. For what it's worth the area is quite upscale.
Bodde här 2 nätter i februari 2024
Svar från Phuong Ho 12 feb. 2024
Dear Our Valuable Guest, Thank you for choosing Aloft Coral Gables as the destination of your accommodation. On behalf of the entire hotel team, we want to express our gratuities to thank you for sharing your feedback about our property and customer service. We are very delighted to know that you have had wonderful experience and satisfaction while staying with us.Your feedback has been shared with the leader team as a way of celebrating the great guest experiences we delivered.We hope to welcome you back in the upcoming future at Aloft Coral Gables.Sincerely,Phuong HoAdministrative Assistant

10/10 Fantastiskt

Luis

Bodde här 4 nätter i januari 2024
Svar från Phuong Ho 12 feb. 2024
Dear Our Valuable Guest, We thank you for choosing to stay with us and sharing your feedback about our property and customer service. We recognize your time is valuable and appreciate the feedback you have taken the time to provide. We are very delighted to know that you have had wonderful experience and satisfaction. Your feedback has been shared with the leader team as a way of celebrating the great guest experiences we delivered. Please keep in touch with us in order to plan your accommodation in advance, we will put our efforts to ensure that your next staying at Aloft Coral Gables will be satisfactory and pleasant experience.Sincerely,Phuong HoAdministrative AssistantAloft Coral Gables

8/10 Bra

Luis

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024

6/10 Okej

Moritz

Gillade: Boendets skick och faciliteter
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Josee, London

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024

6/10 Okej

Brenda

Bodde här 1 natt i december 2023
Svar från Phuong Ho 12 feb. 2024
Dear Our Valuable Guest,We thank you for choosing to stay with us. We recognize your time is valuable and appreciate the feedback you have taken the time to provide. Delivery a positive guest experience is very important and I apologize that we did not fulfill that expectation during your visit. Your feedback has been shared with our leaders to ensure necessary guidelines are in place and reviewed.In case you decide to give us a new opportunity in the coming future, please keep in touch with us in order to plan your accommodation in advance, we will put our efforts to ensure that your next staying at Aloft Coral Gables will be satisfactory. We hope to welcome you back in the future.Sincerely,Phuong HoAdministrative AssistantAloft Coral Gables

10/10 Fantastiskt

Edeitys

Gillade: Renlighet
Bodde här 1 natt i december 2023

4/10 Dåligt

Steven, Sandy Springs

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The aloft Coral Gables was a disappointing property from the Marriott brand. While obviously built into an older building in historic Coral Gables, it was not well maintained and had a peculiar smell in the room. Indeed, our suite smelled like “cat pee” that was being masked by cleaning products. The room was also dark. One other issue, especially in sharing the room as a family was that the bathroom sink area had no door, meaning using it at night or early in the morning would disturb others. On the positive side, the staff were friendly and the beds comfortable. That said, I wouldn’t stay here again.
Bodde här 4 nätter i december 2023
Svar från Phuong Ho 28 dec. 2023
Dear Mr Steven, Thank you for choosing to stay with us. We sincerely apologize for any inconvenience you may have experienced while staying with us.In internal meeting with the Housekeeping Manager, our standard operation inspection and cleaning procedures will be complied promptly.An additional cleaning equipment and material will be used for sanitation protocol in order to maintain the cleanliness and pleasant experience for our guest as comfortable as possible.In case you decide to give us a new opportunity in the coming future, please, keep in touch with us in order to plan your accommodation in advance, and we will put our best efforts to ensure your next staying will be satisfactory.Aloft Coral Gables team.

8/10 Bra

Carmen, Naples

Bodde här 1 natt i december 2023

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Fernanda, Rutherford

Bodde här 3 nätter i november 2023

10/10 Fantastiskt

Jane

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a convenient hotel close to the hospital where I was having surgery.
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Tammy

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Really enjoyed the stay. Will strongly recommend.
Bodde här 3 nätter i november 2023

10/10 Fantastiskt

Karen

Bodde här 1 natt i november 2023

6/10 Okej

A. William

Reste med familj och småbarn, Reste med familjen, Reste med sin partner
Gillade: Personal och service och bekvämligheter
I booked a suite with two queen size beds and a pull out sofa. They tried to give me a king and a pull out. After some complaints the type of room I asked for materialized even though I was told that there were none left. The new room had a strong moldy odor and a couple of small mold spots on the ceiling (size of a quarter). Other than those complaints I really enjoyed my stay. Very convenient location.
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Whitney

Gillade: Renlighet, personal och service och boendets skick och faciliteter
So far this Aloft is awesome!!!
Bodde här 1 natt i november 2023

4/10 Dåligt

Sergio

Reste med sin partner
Gillade inte: Renlighet, personal och service och bekvämligheter
Terrible service. First they gave me keys for the room that didnt work, inhad to walk all the way back to the front desk. Then they gave me another keys, when I arrived to my room they did work, but… SURPRISE, the room was occupied by another people!! I had to walk for the third time to the front desk to get another room. Next day they didn’t refresh the room. I called at night to get clean towels, called again in the morning, had to make a third call to finally after a one hour and a half wait get my clean towels. Awful service.
Bodde här 2 nätter i november 2023

10/10 Fantastiskt

Jerrica

Bodde här 1 natt i november 2023

6/10 Okej

Vanessa

Gillade: Boendets skick och faciliteter
Gillade inte: Personal och service
Bodde här 2 nätter i november 2023

4/10 Dåligt

Joanne

Reste med familj och småbarn, Reste med familjen, Reste med husdjur
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room smelled terrible. The carpet was old and the room was dingy. For a marriott I expected way better. Lesson learned.
Bodde här 2 nätter i november 2023

10/10 Fantastiskt

Christine

Bodde här 1 natt i november 2023

10/10 Fantastiskt

Cesar

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good value
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Mario

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent, fully recommended
Bodde här 4 nätter i november 2023

8/10 Bra

Guillermo

Bodde här 1 natt i november 2023

10/10 Fantastiskt

Julio

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Muy cómodo
Bodde här 3 nätter i november 2023

10/10 Fantastiskt

Lizette

Bodde här 1 natt i november 2023

6/10 Okej

Verifierad resenär

Affärsresenär
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Ok hotel, rude staff.
Staff is not friendly. I spoke with several staff front desk members and they wouldn't even give you the time of day. They would look at me and say "yes?"... not cool. At least say good morning you know? Not the type of greeting you'd expect at a front desk. Cleaning staff on the other hand...nice, polite.
Bodde här 3 nätter i oktober 2023

8/10 Bra

wanda

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
The color patterns for hotel hallway & rooms used dark grey, which isn't inviting. Staff at front desk require Customer Service training. I found them to be unprofessional, On the phones texting. At check in. Overall is a nice hotel, also don't slack off on Maintenance, my room reqiuires minor touch up repair, plaster around the door failing. This hotel can be a 5 star but willing to settle a 3 star.
Bodde här 1 natt i oktober 2023

8/10 Bra

Daniel

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Was close to everything I needed
Bodde här 4 nätter i oktober 2023

6/10 Okej

RAMON

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Cx
Bodde här 1 natt i oktober 2023