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Recensioner av Aloft Miami Airport

3 out of 5
Aloft Miami Airport
7220 Northwest 36th Street, Miami, FL

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 793 av 1231 recensioner" "
8 - Bra i betyg. 248 av 1231 recensioner" "
6 - Okej i betyg. 87 av 1231 recensioner" "
4 - Dåligt i betyg. 35 av 1231 recensioner" "
2 - Väldigt dåligt i betyg. 68 av 1231 recensioner" "

9,0/10

Renlighet

9,0/10

Personal och service

8,6/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Per Fredrik

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2022
Svar från Stephanie 11 jan. 2022
Thank you for your kind review! Looking forward to welcoming you back soon!

6/10 Okej

Danielle

Reste i grupp
Gillade: Renlighet
The rooms are dark and dim. The lighting was not great at all. The person at the counter overnight was not pleasant or helpful at all. My phone did not work, I had to call the front desk from my cellular phone and when I complained, he told me this is not his hotel and I would have to talk to the manager in the morning, he was rude and unpleasant. The manager, however, was so pleasant. The next morning she made up for his behavior and made me feel much better.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Jordyn

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Front desk staff were friendly, attentive and made the stay enjoyable. They sent text messages through out our stay to make sure we were satisfied they made placing housekeeping requests easy. The location of the hotel provided easy access to 2 dining options and 2 major coffee shops without even crossing the street. It is also located next to a car rental agency should you choose to rent a vehicle. The hotel provides complimentary rides to and from the airport which was easy to confirm and made arriving to the hotel a breeze. It was only a 15 min drive to Miami International Airport, nearby malls, additional dining options and FIU’s main campus which was incredibly convenient. Would absolutely stay again and recommend to others.
Bodde här 3 nätter i april 2024
Svar från Clare 30 apr. 2024
Thank you for choosing to stay with us! We truly value your feedback!We hope to be able to welcome you again soon !

8/10 Bra

Tinisha

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Bodde här 1 natt i april 2024
Svar från Isabel Fraga-Mojinson 1 maj 2024
Thank you for choosing to stay with us ! We truly appreciate your feedback.We hope to be able to welcome you again soon!

2/10 Väldigt dåligt

Maria

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
The ac was broken so they offered us a fan…. We had to leave in the middle of the night because of this also the property is very dirty the floors are carpet and were very dirty with a lot of stains. The room smelled like pee. Also the shower floor was so nasty we had to shower with sandals. Waited 15 minutes in front desk and nobody was there. Also a lot of guests were complaining downstairs at the lobby for other reasons. Also the elevator can go up to any floor without a card key, to me that was so dangerous anyone can go inside the elevator and have access to any floor. The walls and inside the elevator were in bad conditions like people use to smash the walls and elevator doors. I felt very insecure and unsafe at this place. Never coming back.
Bodde här 1 natt i april 2024
Svar från Clare 30 apr. 2024
Thank you for choosing to stay with us. Please contact me to discuss your negative experience. We hope to be able to welcome you again soon !

2/10 Väldigt dåligt

Beatriz

Gillade inte: Personal och service och boendets skick och faciliteter
El servicio de limpieza sin ningún tipo de profesionalismo haciendo ruidos innecesarios tirando puertas hablando en un tono de voz, que no permitía descansar la mañana al huésped, la habitación doble Queen co en la que nos hospedamos demasiado calurosa en mi humilde opinión un Air condición muy pequeño para el tamaño de la habitación, habitación continuas con perros ruidosos y para colmo una respuesta muda a nuestro pedido de cambiarnos de habitación, ni solucionar los inconvenientes, espero encarecidamente que tomen nota en pos de mejorar el servicio de este hotel. Muchísimas gracias.
Bodde här 2 nätter i april 2024
Svar från Isabel Fraga-Mojinson 1 maj 2024
Thank you for choosing to stay with us ! We truly appreciate your feedback.We hope to be able to welcome you again soon!

10/10 Fantastiskt

Ralph

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean and modern, highly recommended
Bodde här 1 natt i april 2024
Svar från Clare 30 apr. 2024
Thank you for choosing to stay with us! We truly value your feedback!We hope to be able to welcome you again soon !

10/10 Fantastiskt

Hugo David Cortes

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Is good
Bodde här 1 natt i april 2024
Svar från Clare 28 apr. 2024
Thank you for choosing to stay with us! We truly value your feedback!We hope to be able to welcome you again soon !

10/10 Fantastiskt

Matthew

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Clare 28 apr. 2024
Thank you for choosing to stay with us! We truly value your feedback!We hope to be able to welcome you again soon !

6/10 Okej

Donisha

Reste med sin partner
Gillade: Renlighet
Gillade inte: Bekvämligheter
Stayed for 3 nights, about 15 mins from south beach I rather not stay on the strip, but the room during the day the room was real stuffy, I wish it would’ve got colder as far as the AC, other than no complaints.
Bodde här 3 nätter i april 2024
Svar från Isabel Fraga-Mojinson 28 apr. 2024
Thank you for choosing to stay with us! We truly value your feedback!We hope to be able to welcome you again soon !

10/10 Fantastiskt

Juan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everything good
Bodde här 1 natt i april 2024
Svar från Isabel Fraga-Mojinson 28 apr. 2024
Thank you for choosing to stay with us! We truly value your feedback!We hope to be able to welcome you again soon !

8/10 Bra

Georgios

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overall a good hotel, very polite and accommodating staff. The hotel is supposed to offer shuttle service to and from the airport. This is not the case. There is a complimentary uber instead, which will do.
Bodde här 4 nätter i april 2024
Svar från Isabel Fraga-Mojinson 28 apr. 2024
Thank you for choosing to stay with us! We truly value your feedback!We hope to be able to welcome you again soon !

6/10 Okej

Markeisha

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet
This hotel is not too far from the airport and it’s near a number of places to eat within walking distance. However the cleanliness of the hotel is not the best. We’ve stayed here 2 separate occasions and both times the room had pet odors. Which I am assuming is from the carpets. Also the most recent stay there was trash left on the night stand a half empty water bottle and the disposable was used and left out. The iron was also sitting on the nightstand. I’ll never stay here again.
Bodde här 1 natt i april 2024
Svar från Clare 24 apr. 2024
Thank you for choosing to stay with us! We truly value your feedback!We hope to be able to welcome you again soon !

6/10 Okej

Kitana

They didn’t have airport shuttle
Bodde här 3 nätter i april 2024
Svar från Isabel Fraga-Mojinson 23 apr. 2024
Thank you for choosing to stay with us !We truly appreciate your feedback ! We hope to be able to welcome you back again soon !

8/10 Bra

Sherice

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The colors of the hotel and the decor awesome 👌
Bodde här 1 natt i april 2024
Svar från Isabel Fraga-Mojinson 22 apr. 2024
Thank you for choosing to stay with us ! We truly appreciate your feedback ! We hope to be able to welcome you again soon !

10/10 Fantastiskt

Rodney

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The only issue I had was that there was no full length mirror in the room. 🙁
Bodde här 2 nätter i april 2024
Svar från Isabel Fraga-Mojinson 21 apr. 2024
Thank you for choosing to stay with us ! We truly value your feedback!We hope to be able to welcome you again soon !

2/10 Väldigt dåligt

Adrieen

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff were very friendly and professional
Bodde här 2 nätter i april 2024
Svar från Isabel Fraga-Mojinson 23 apr. 2024
Thank you for choosing to stay with us! We truly appreciate your feedback. We hope to be able to welcome you again soon !

10/10 Fantastiskt

Steven

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Really Great Hotel, extremely clean and friendly staff. Definitely recommend and will book again.
Bodde här 2 nätter i april 2024
Svar från Isabel Fraga-Mojinson 17 apr. 2024
Thank you for choosing to stay with us ! We truly value your feedback. We hope to be able to welcome you again soon !

6/10 Okej

Annica

Reste i grupp, Reste med sin partner
Gillade inte: Personal och service och bekvämligheter
They charge for early check in even up to an hour. We were willing to pay and they told us no rooms were available. 5 minutes later we watched a couple walk right in and be checked in. When we asked about the situation they had no idea what to say and said we would have to wait another hour for a room. When we asked why they charge for early check in when they didn’t the year prior they said “to incentivize the housekeeping to work faster”. I don’t typically complain but I think it’s crazy to tell a customer they have to pay additional for their teak to work efficiently.
Bodde här 1 natt i april 2024
Svar från Isabel Fraga-Mojinson 16 apr. 2024
Thank you for choosing to stay with us! We truly value your feedback!We hope to be able to welcome you again soon !

10/10 Fantastiskt

Ngina

Bodde här 3 nätter i april 2024
Svar från Isabel Fraga-Mojinson 17 apr. 2024
Thank you for choosing to stay with us ! We truly value your feedback. We hope to be able to welcome you again soon !

10/10 Fantastiskt

Tricelle

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Isabel Fraga-Mojinson 15 apr. 2024
Thank you for choosing to stay with us ! We truly appreciate your feedback!We hope to be able to welcome you again soon !

10/10 Fantastiskt

Robert

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I would stay there again. Check-in was fast and easy.. everyone was so helpful.
Bodde här 1 natt i april 2024
Svar från Clare 8 apr. 2024
Thank you for choosing to stay with us ! We truly value your feedback! We hope to be able to welcome you again soon !

10/10 Fantastiskt

Kumbi

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was great abd helpful.
Bodde här 1 natt i april 2024
Svar från Clare 8 apr. 2024
Thank you for choosing to stay with us ! We truly value your feedback! We hope to be able to welcome you again soon !

2/10 Väldigt dåligt

Janelle

Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Toilet didn’t work
Bodde här 1 natt i april 2024
Svar från Clare 8 apr. 2024
Thank you for choosing to stay with us. Please contact me to discuss your negative experience. We hope to be able to welcome you again soon !

10/10 Fantastiskt

Tyheara

Reste med familj och småbarn
Gillade: Bekvämligheter
Very friendly staff clean room
Bodde här 1 natt i april 2024
Svar från Clare 7 apr. 2024
Thank you for choosing to stay with us ! We truly vaue your feedback!We hope to be able to welcome you again soon !

4/10 Dåligt

Carmen

No me gustó que cobran deposito
Bodde här 1 natt i april 2024
Svar från Clare 8 apr. 2024
Thank you for choosing to stay with us. Please contact me to discuss your negative experience. We hope to be able to welcome you again soon !

6/10 Okej

Shelton, Port St Lucie

Bodde här 1 natt i mars 2024
Svar från Isabel Fraga-Mojinson 23 apr. 2024
Thank you for choosing to stay with us! We truly appreciate your feedback. We hope to be able to welcome you again soon !

8/10 Bra

Mandrell

Reste med sin partner
Gillade: Renlighet och personal och service
Hate that the pool wasn’t open but overall a good stay!!
Bodde här 1 natt i mars 2024
Svar från Isabel Fraga-Mojinson 2 apr. 2024
Thank you for choosing to stay with us ! We truly appreciate your feedback. We hope to be able to welcome you again soon !

10/10 Fantastiskt

Chyvone

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I love it here every time I come I stay here it’s nice quiet and clean
Bodde här 1 natt i mars 2024
Svar från Isabel Fraga-Mojinson 2 apr. 2024
Thank you for choosing to stay with us ! We truly appreciate your feedback. We hope to be able to welcome you again soon !

2/10 Väldigt dåligt

Leander, Naples

Bodde här 2 nätter i mars 2024
Svar från Isabel Fraga-Mojinson 21 apr. 2024
Thank you for choosing to stay with us ! We truly value your feedback!We hope to be able to welcome you again soon !

10/10 Fantastiskt

Heraclio, Aventura

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent
Bodde här 3 nätter i mars 2024
Svar från Isabel Fraga-Mojinson 2 apr. 2024
Thank you for choosing to stay with us ! We truly appreciate your feedback. We hope to be able to welcome you again soon !

10/10 Fantastiskt

ursula

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Isabel Fraga-Mojinson 2 apr. 2024
Thank you for choosing to stay with us ! We truly appreciate your feedback. We hope to be able to welcome you again soon !

2/10 Väldigt dåligt

Chad

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Staff totally messed up check in.
Bodde här 1 natt i mars 2024
Svar från Isabel Fraga-Mojinson 31 mars 2024
Thank you for choosing to stay with us. Please contact me to discuss your negative experience. We hope to be able to welcome you again soon !

8/10 Bra

Bernard Boland

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Property was amazing
Bodde här 3 nätter i mars 2024
Svar från Isabel Fraga-Mojinson 31 mars 2024
Thank you for choosing to stay with us. We truly value your feedback. We hope to be able to welcome you again soon !

10/10 Fantastiskt

Cristina

Bodde här 1 natt i mars 2024
Svar från Isabel Fraga-Mojinson 28 mars 2024
Thank you for choosing to stay with us ! We truly appreciate your feedback ! We hope to welcome you again soon !

2/10 Väldigt dåligt

Zane

Gillade inte: Personal och service
Rude customer service, false shuttle service advertising, I’d love a refund for my Uber ride.
Bodde här 1 natt i mars 2024
Svar från Isabel Fraga-Mojinson 27 mars 2024
I apologize for the rude customer service and the inconvenience with our shuttle service. Your experience does not meet our standards. We will refund your Uber ride promptly. Thank you for bringing this to our attention.

2/10 Väldigt dåligt

Urvi

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Isabel Fraga-Mojinson 26 mars 2024
Thank you for sharing your feedback with us, although you did not stay with us, we hope to welcome you, when your travels bring you to Miami again !

6/10 Okej

Giovanni

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i mars 2024
Svar från Isabel Fraga-Mojinson 20 mars 2024
Thank you for choosing to stay with us, we truly appreciate your feedback !We hope to be able to welcome you again soon !

6/10 Okej

Sheena

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The property is ok would stay again if I need a hotel close to airport, but would not recommend the breakfast package. Try First Watch for breakfast which is less than a 10min drive away
Bodde här 3 nätter i mars 2024
Svar från Isabel Fraga-Mojinson 20 mars 2024
Thank you for choosing to stay with us ! We truly appreciate your feedback, We hope to be able to welcome you again soon !

10/10 Fantastiskt

Willy, Brooklyn

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved the welcoming lobby and all options for joy there! I got to my room on the floor, looked around and instadly got sad I was only there for one night
Bodde här 1 natt i mars 2024
Svar från Isabel Fraga-Mojinson 19 mars 2024
Thank you for choosing to stay with us ! We truly appreciate your feedback! We hope to be able to welcome you again soon !

8/10 Bra

JUAN

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room and location are great. But they have to check water taps because sounds louder especially at night and if there is parking spaces available and I park, why the daily charge for parking.
Bodde här 5 nätter i mars 2024
Svar från Clare 17 mars 2024
Thank you for choosing to stay with us ! We truly value your feedback, we hope to be able to welcome you again soon !

4/10 Dåligt

Gerardo

Affärsresenär, Reste med sin partner
Gillade inte: Renlighet och personal och service
Not a good experience
Bodde här 1 natt i mars 2024
Svar från Isabel Fraga-Mojinson 17 mars 2024
We are so sorry to hearthat your experience was less than perfect ! Please email us directly to share your feedback, and give us the opportunity to turn this around. We hope to be able to welcome you back again soon !

10/10 Fantastiskt

Dannia

Gillade: Renlighet och bekvämligheter
Front desk staff were very kind
Bodde här 1 natt i mars 2024
Svar från Isabel Fraga-Mojinson 17 mars 2024
Thank you for choosing to stay with us ! We truly value your feedback, we hope to be able to welcome you again soon !

6/10 Okej

Yaima

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service och bekvämligheter
Everything was excellent. Except for the front desk Hispanic guy who works overnight that came to my room to threatened me and my 3 year old son that it was MY FINAL WARNING FOR NOISE COMPLAINT WHICH WAS IMPOSSIBLE BECAUSE WE WERE OUT OF THE ROOM THE WHOLE DAY. THAT WAS UNACCEPTABLE AND I WILL NEVER COME BACK TO THIS HOTEL. HE NEEDS TO GET FIRE AND FIND A JOB NO WHERE WITH THAT TYPE OF CUSTOMER SERVICE. I AM A MARRIOT MEMBER AND THIS HOTEL DIS NOT DESERVE MY HARD WORKED MONEY IS A SHAME HE IS HISPANIC LIKE ME. IF I WERE BLACK HE WOULDN'T COME TO MY ROOM. A LOT OF PEOPLE WERE RUNNING AROUND MAKING NOISE AND EVEN THE ELEVATOR BUTTON WAS PUNCHED THOROUGH THE FOLLOWING DAY AND THEY DID NOTHING ABOUT IT.
Bodde här 3 nätter i mars 2024
Svar från Hotel Management 14 mars 2024
Dear Ms. Barboza, I'm sincerely sorry for the inconvenience you experienced with the bathroom and the encounter with our staff. We value your feedback and will address these issues promptly. Please accept our apologies for any distress caused. Warm regards,

6/10 Okej

Monica

Reste med sin partner
Gillade inte: Boendets skick och faciliteter
Hotel seemed warn and so did room and the ac could have been better
Bodde här 2 nätter i mars 2024
Svar från Isabel Fraga-Mojinson 11 mars 2024
Thank you for choosing to stay with us ! We truly value your feedback. We hope to be able to welcome you again soon !

6/10 Okej

Jeffrey

Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
The staff is nice, but the hotel could use a deep clean…especially for the carpets.
Bodde här 11 nätter i februari 2024
Svar från Isabel Fraga-Mojinson 11 mars 2024
Thank you for choosing to stay with us ! We truly value your feedback. We hope to be able to welcome you again soon !

10/10 Fantastiskt

Renee

Bodde här 2 nätter i mars 2024
Svar från Isabel Fraga-Mojinson 26 mars 2024
Thank you for choosing to stay with us ! We truly value your feedback, we hope to be able to welcome you again soon !

2/10 Väldigt dåligt

Hanna

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Isabel Fraga-Mojinson 7 mars 2024
We apologize for any inconvenience you experienced during your stay with us. We value your feedback, and hope to be able to welcome you again soon.

10/10 Fantastiskt

Shelly

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel was very clean and comfortable. It was very quiet at night. There is no continental breakfast as advertised, but Starbucks is right next door so this wasn't a problem. The staff were all helpful and the gym was great to use in the morning too.
Bodde här 1 natt i februari 2024
Svar från Isabel Fraga-Mojinson 6 mars 2024
Thank you for choosing to stay with us! We truly value your feedback, we hope to be able to welcome you again soon !

10/10 Fantastiskt

Mike

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Isabel Fraga-Mojinson 27 feb. 2024
Thank you for choosing to stay with us ! We hope to be able to welcome you again soon !