Nära stranden, solstolar och strandhanddukar

Recensioner av Berkeley Shore Hotel

4 out of 5
Berkeley Shore Hotel
1610 Collins Avenue, Miami Beach, FL

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 721 av 1276 recensioner" "
8 - Bra i betyg. 304 av 1276 recensioner" "
6 - Okej i betyg. 128 av 1276 recensioner" "
4 - Dåligt i betyg. 59 av 1276 recensioner" "
2 - Väldigt dåligt i betyg. 64 av 1276 recensioner" "

8,8/10

Renlighet

8,8/10

Personal och service

8,4/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Firas

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i januari 2023
Svar från Guest Service Team 31 jan. 2023
Dear Firas,Thank you for staying with us at the Iberostar Berkeley Shore Hotel and for sharing your kind comments.We can't wait to welcome you back soon!

8/10 Bra

Bo

Reste i grupp
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 3 nätter i april 2022
Svar från Paola Cordoba. General Manager 15 apr. 2022
Hello, Bo! Thank you for taking the time to leave a rating for Iberostar Berkeley Shore Hotel! We truly appreciate your feedback and hope to be able to host you again soon!

8/10 Bra

Pontus

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 5 nätter i mars 2022
Svar från Paola Cordoba. General Manager 22 mars 2022
Thank you for your review, Pontus!

6/10 Okej

Monika

Reste med familjen
Gillade inte: Rummets bekvämlighet
Bodde här 2 nätter i januari 2022
Svar från Paola Cordoba. General Manager 15 jan. 2022
Thank you for leaving a rating! We hope to see you again soon!

4/10 Dåligt

Daniel

Reste med familjen
Gillade: Renlighet
Gillade inte: Personal och service och rummets bekvämlighet
Bodde här 4 nätter i december 2021
Svar från Team at Iberostar Berkeley Shore Hotel. 31 dec. 2021
Thank you for choosing us for your stay.

2/10 Väldigt dåligt

Thomas

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Downgrades, bad smell of sewer, worst management
6 day stay booked as a split 3 + 3 days. Arrived after a long flight from Europe. Hotel had downgraded me several categories to a room just above a loading dock that is noisy 24/7, despite payment made in advance for the highest category. Refused to accept the noisy and terrible room and was forced to book at Marriott and ended up paying additional 600 USD. Returned to the hotel for the last 3 nights after 3 nights at Marriott. Explained that I wanted to be compensated for the extra 600 USD that I was forced to put up. The day after the receptionist confirmed that they would remove the charge for one night for my second reservation, remove the resort fee dor 3 nights and include breakfast equal to 300 USD in total so I accepted. When I checked out management did not honour this and just a a lot of stupid explanations. When trying to speak to them on phone management where just babbling robots. Additonal to this the room smelled really bad from the sewer and despite several complaints nothing was done to fix it and had to change room late in the night. That room also smelled so it seems like a generic problem. I have over 100 nights per year world wide and it is very very unusual for me to give this poor feedback since i alway try to pick top notch hotels. I will never stay in this hotel again, I recommend all to stay away.
Bodde här 3 nätter i november 2021

8/10 Bra

Karl

Affärsresenär
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bra läge och rum, bristande service
Bra läge, och på det stora hela ett hotell i gott skick och med trevlig personal. Dock, mycket begränsat antal solsängar vid poolen (7 st?), av vilka cirka hälften var trasiga. Således var det under min tredagarsvistelse mycket svårt att få plats. Och när jag väl fick plats fanns det inga poolhanddukar, och ingen som kontinuerligt kontrollerade/fyllde på. Ingen tillgång till ”gratis vatten på flaska” på rummet, enligt beskrivning på Hotels.com. Städning på rummet en dag, men inte nästa, vilket också gjorde att kaffet på rummet tog slut, och tog tid att få nytt. Allt som allt, ett hotell med mycket bra läge, och med rum i gott skick, men med brister i underhåll och service.
Bodde här 3 nätter i september 2021
Svar från Iberostar Berkeley Shore Hotel 21 sep. 2021
Thank you for staying with us. We appreciate you taking the time to let us know how we could have made your stay better. Hope to see you again soon!

8/10 Bra

Emilee

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
The property was beautiful, clean, well kept and in a great location. The service needs some improvement. We arrived very early after a cruise (around 10am) check in wasn’t until 4pm. We were told we would get a call when it was ready. At 3pm we saw others getting checked in. We asked for the 3rd time at 3:40 if our room was ready and they said oh yeah it’s been ready but we never got a call and we were waiting in the lobby. They didn’t bother to let us know it was ready even though we were obviously exhausted and waiting right in front of them. Finally got keys and went to the room and there were maintenance men fixing a leak in the sink. Had to wait even longer. The maintenance men did apologize and brought us a free bottle of wine for the inconvenience. The front desk staff could use some customer service training. Otherwise the property was great, the restaurant had good food, the room had nice upgrades, especially loved the shower.
Bodde här 1 natt i april 2024

6/10 Okej

Bruce

Gillade: Boendets skick och faciliteter
Gillade inte: Personal och service
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Elisa

Gillade: Boendets skick och faciliteter
Bodde här 3 nätter i april 2024

8/10 Bra

Andrea

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i april 2024

8/10 Bra

Benjamin, München

Bodde här 5 nätter i april 2024
Svar från Guest Service Team 1 maj 2024
Dear Benjamin,Thank you so much for taking the time to rate your recent stay at Berkeley Shore Hotel. We are thrilled to see your positive rating, and we're delighted that you had a satisfactory experience. We truly appreciate your support and look forward to welcoming you back on your future visits with us.Safe travels, and once again, thank you for choosing Berkeley Shore Hotel.

8/10 Bra

Maria

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice hotel in a great location of south beach! 5 minute walk from the beach where you have 2 complementary chairs reserved for you, but umbrellas must be rented (27$ usd/day). The hotel itself is nice, clean and looked quite similar to the pictures. Only con really was our room was on the first floor which was quite noisy. You can hear other guests walking and talking in the hallway. Other than that, good location and very friendly staff :)
Bodde här 3 nätter i april 2024
Svar från Guest Service Team 28 apr. 2024
Dear Maria,We wanted to take a moment to express our sincere gratitude for the wonderful feedback you provided regarding your recent stay with us at Berkeley Shore Hotel. Your kind words truly mean the world to us and serve as a source of encouragement and motivation for our entire team.Additionally, We wanted to extend a special thank you for the insightful suggestions you shared with us. Your input is incredibly valuable to us as we continuously strive to enhance the guest experience and improve our services. Rest assured, your suggestions have been carefully noted, and we will be exploring ways to implement them to further elevate the quality of our offerings.Once again, thank you for choosing to stay with us and for sharing your valuable feedback and suggestions. It has been an absolute pleasure to serve you, and we look forward to the opportunity to welcome you back soon!

2/10 Väldigt dåligt

Yaleiky

Gillade: Boendets skick och faciliteter
Gillade inte: Renlighet och personal och service
The stay was great however we got overcharged. We were able to talk to one of the staff and she was able to send me the right receipt they never take off the wrong charge out of my account. I been calling the staff and they keep sending me to different people to this day.
Svar från Guest Service Team 28 apr. 2024
Dear Yaleiky,We are writing to you with a heavy heart, deeply regretting the unfortunate experience you had during your recent stay at Berkeley Shore Hotel. Please accept our sincerest apologies for the subpar service and any inconveniences or discomfort you may have encountered during your time with us. We request you to please write us our reservation team to have this further investigated and resolved on priority.Please know that we take your feedback very seriously, and we are committed to addressing the issues you've raised to ensure that they are rectified promptly. Rest assured, we have conducted a thorough investigation into the matter to identify the root causes and implement the necessary measures to prevent similar occurrences in the future.Once again, We apologize for the shortcomings you experienced during your stay. We value your patronage and hope to have the chance to welcome you back to Berkeley Shore Hotel in the future, providing you with the exceptional service and hospitality that you rightfully deserve.

10/10 Fantastiskt

Lauren

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Perfect location and amenities
Bodde här 4 nätter i april 2024
Svar från Guest Service Team 28 apr. 2024
Dear Lauren,Thank you so much for taking the time to rate your recent stay at Berkeley Shore Hotel. We are thrilled to see your comments, and we're delighted that you had a satisfactory experience.We truly appreciate your support and look forward to welcoming you back on your future visits with us.Safe travels, and once again, thank you for choosing Berkeley Shore Hotel.

10/10 Fantastiskt

domenico, barletta

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Ottima posizione. Buon rapporto qualità prezzo. Pulito. Personale gentile. Ci torneremo
Bodde här 2 nätter i april 2024
Svar från Guest Service Team 26 apr. 2024
Dear Domenico,We wanted to take a moment to express my sincere gratitude for the wonderful feedback you provided regarding your recent stay at Berkeley Shore Hotel. Your kind words truly mean a lot to us and serve as a testament to the hard work and dedication of our team.Your feedback is invaluable to us as it helps us continually improve and enhance the services we offer. Rest assured, we will share your comments with our team members, as they take great pride in knowing that their efforts have made a positive impact on your experience.We sincerely appreciate your patronage and look forward to welcoming you back to Berkeley Shore Hotel in the near future.Once again, thank you for choosing Berkeley Shore Hotel. We are truly grateful for your support and the opportunity to serve you.

8/10 Bra

Dilshod

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was good and friendly stuff
Bodde här 3 nätter i april 2024
Svar från Guest Services Team 24 apr. 2024
Thank you so much, We appreciate your feedback!

10/10 Fantastiskt

Pierre, St-Felix-D Otis

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Très près de Lincoln road et de la plage
Bodde här 1 natt i april 2024
Svar från Guest Service Team 24 apr. 2024
Dear Pierre,Thank you so much for taking the time to rate your recent stay at Berkeley Shore Hotel. We are thrilled to see your comments, and we're delighted that you had a satisfactory experience.We truly appreciate your support and look forward to welcoming you back on your future visits with us.Safe travels, and once again, thank you for choosing Berkeley Shore Hotel.

4/10 Dåligt

Salvador

Gillade inte: Boendets skick och faciliteter
Bodde här 4 nätter i april 2024
Svar från Guest Service Team 28 apr. 2024
Dear Salvador,We are writing to express our sincere apologies for the low rating you provided following your recent stay with us at Berkeley Shore Hotel. While we strive to provide each guest with an exceptional experience, it appears that we may have fallen short of your expectations on this occasion.We take all feedback seriously, even when there are no accompanying comments, as it provides us with valuable insights into areas where we can improve. Your satisfaction is our priority, and we regret that we did not meet your expectations during your stay.Once again, We apologize for any disappointment you experienced during your stay. We sincerely hope to have the opportunity to welcome you back to Berkeley Shore Hotel in the future and to provide you with the exceptional experience you deserve.

8/10 Bra

Tamyra

Gillade: Renlighet, personal och service och boendets skick och faciliteter
N/a
Bodde här 3 nätter i april 2024
Svar från Guest Service Team 24 apr. 2024
Dear Tamyra,Thank you so much for taking the time to rate your recent stay at Berkeley Shore Hotel. We are thrilled to see your positive rating, and we're delighted that you had a satisfactory experience. We truly appreciate your support and look forward to welcoming you back on your future visits with us.Safe travels, and once again, thank you for choosing Berkeley Shore Hotel.

8/10 Bra

Enes

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Top Lage!!
Bodde här 8 nätter i april 2024
Svar från Guest Service Team 22 apr. 2024
Dear Enes,Thank you so much for taking the time to rate your recent stay at Berkeley Shore Hotel. We are thrilled to see your comments, and we're delighted that you had a satisfactory experience.We truly appreciate your support and look forward to welcoming you back on your future visits with us.Safe travels, and once again, thank you for choosing Berkeley Shore Hotel.

10/10 Fantastiskt

Caroline

Affärsresenär
Gillade: Personal och service och boendets skick och faciliteter
Location was outstanding! The restaurant option is nice and convenient! I would come back!
Bodde här 4 nätter i april 2024
Svar från Guest Service Team 19 apr. 2024
Dear Caroline,Thank you so much for taking the time to rate your recent stay at Berkeley Shore Hotel. We are thrilled to see your comments, and we're delighted that you had a satisfactory experience.We truly appreciate your support and look forward to welcoming you back on your future visits with us.Safe travels, and once again, thank you for choosing Berkeley Shore Hotel.

8/10 Bra

Julie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location.
Bodde här 3 nätter i april 2024
Svar från Guest Service Team 17 apr. 2024
Dear Julie,Thank you so much for taking the time to rate your recent stay at Berkeley Shore Hotel. We are thrilled to see your comments, and we're delighted that you had a satisfactory experience.We truly appreciate your support and look forward to welcoming you back on your future visits with us.Safe travels, and once again, thank you for choosing Berkeley Shore Hotel.

10/10 Fantastiskt

Breno

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Guest Service Team 17 apr. 2024
Dear Breno,Thank you so much for taking the time to rate your recent stay at Berkeley Shore Hotel. We are thrilled to see your positive rating, and we're delighted that you had a satisfactory experience. We truly appreciate your support and look forward to welcoming you back on your future visits with us.Safe travels, and once again, thank you for choosing Berkeley Shore Hotel.

10/10 Fantastiskt

Vitaliy

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent stay considering short time after a major hurricane.
Bodde här 2 nätter i april 2024
Svar från Guest Service Team 16 apr. 2024
Dear Vitaliy,We wanted to extend my sincerest gratitude for taking the time to share your feedback following your recent stay with us at Berkeley Shore Hotel Your kind words have truly brightened our day and have been shared with the entire team here at the hotel.Once again, thank you for your valuable feedback and for recognizing the hard work and dedication of our team members. It's guests like you who inspire us to continually strive for excellence.Should your travels bring you back here, please do not hesitate to reach out. We would be honored to welcome you back to Berkeley Shore Hotel for another exceptional stay.

8/10 Bra

Long

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Convenient location near Lincoln Rd mall, and easy access to beach. Nice restaurant patio. Did not like the bathroom shower layout with no privacy, with no separation with bed area.
Bodde här 3 nätter i april 2024
Svar från Guest Service Team 16 apr. 2024
Dear Long,We wanted to take a moment to express our sincere gratitude for the wonderful feedback you provided regarding your recent stay with us at Berkeley Shore Hotel. Your kind words truly mean the world to us and serve as a source of encouragement and motivation for our entire team.Additionally, We wanted to extend a special thank you for the insightful suggestions you shared with us. Your input is incredibly valuable to us as we continuously strive to enhance the guest experience and improve our services. Rest assured, your suggestions have been carefully noted, and we will be exploring ways to implement them to further elevate the quality of our offerings.Once again, thank you for choosing to stay with us and for sharing your valuable feedback and suggestions. It has been an absolute pleasure to serve you, and we look forward to the opportunity to welcome you back soon!

10/10 Fantastiskt

Lauren

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i april 2024
Svar från Guest Service Team 16 apr. 2024
Dear Lauren,Thank you so much for taking the time to rate your recent stay at Berkeley Shore Hotel. We are thrilled to see your positive rating, and we're delighted that you had a satisfactory experience. We truly appreciate your support and look forward to welcoming you back on your future visits with us.Safe travels, and once again, thank you for choosing Berkeley Shore Hotel.

6/10 Okej

yves, Saint-Eustache

Reste i grupp
Gillade: Bekvämligheter
Gillade inte: Renlighet och personal och service
Staff and cleanleness to adress
Bodde här 4 nätter i april 2024
Svar från Guest Service Team 11 apr. 2024
Dear Yves,Thank you for staying with us at Berkeley Shore Hotel and for sharing your comments. It is feedback like yours that helps us improve our hotel each day.We hope to have the pleasure of welcoming you back soon!

10/10 Fantastiskt

Liza

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful property. Staff was very friendly. 2 free beach chairs at the beach daily. Look forward to staying again.
Bodde här 4 nätter i april 2024
Svar från Guest Service Team 8 apr. 2024
Dear Liza,We would love to take a moment to express our heartfelt gratitude for your recent stay with us at Berkeley Shore Hotel. It was truly a pleasure having you as our guest, and your kind feedback means the world to us.Your positive feedback not only brightened our day but also serves as a testament to the hard work and dedication of our staff. We will certainly share your compliments with our team members, who will be thrilled to hear about the positive impact they've had on your stay.We genuinely appreciate your support and trust in us, and we look forward to welcoming you back to Berkeley Shore Hotel soon. Should you need any assistance or have any special requests for your next visit, please do not hesitate to reach out to us. We're here to ensure that your next stay with us is even more delightful than the last.Once again, thank you for choosing Berkeley Shore Hotel. Your satisfaction is our top priority, and we are grateful for the opportunity to serve you.

8/10 Bra

Darius

Bodde här 4 nätter i mars 2024
Svar från Guest Service Team 28 apr. 2024
Dear Darius,Thank you so much for taking the time to rate your recent stay at Berkeley Shore Hotel. We are thrilled to see your positive rating, and we're delighted that you had a satisfactory experience. We truly appreciate your support and look forward to welcoming you back on your future visits with us.Safe travels, and once again, thank you for choosing Berkeley Shore Hotel.

8/10 Bra

Genevieve

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
This was our 3rd time at this hotel. We thought it wasn’t as clean as usual. Some wear and tear as well. Not sure we will go back.
Bodde här 1 natt i april 2024
Svar från Guest Service Team 7 apr. 2024
Dear Genevieve,We wanted to take a moment to express our sincere gratitude for the wonderful feedback you provided regarding your recent stay with us at Berkeley Shore Hotel. Your kind words truly mean the world to us and serve as a source of encouragement and motivation for our entire team.Additionally, We wanted to extend a special thank you for the insightful suggestions for cleanliness at the property, you shared with us. Your input is incredibly valuable to us as we continuously strive to enhance the guest experience and improve our services. Rest assured, your suggestions have been carefully noted, and we will be exploring ways to implement them to further elevate the quality of our offerings.Once again, thank you for choosing to stay with us and for sharing your valuable feedback and suggestions. It has been an absolute pleasure to serve you, and we look forward to the opportunity to welcome you back soon!

10/10 Fantastiskt

Alessandro

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean and friendly staff
Svar från Guest Service Team 7 apr. 2024
Dear Alessandro,We would love to take a moment to express our heartfelt gratitude for your recent stay with us at Berkeley Shore Hotel. It was truly a pleasure having you as our guest, and your kind feedback means the world to us.Your positive feedback not only brightened our day but also serves as a testament to the hard work and dedication of our staff. We will certainly share your compliments with our team members, who will be thrilled to hear about the positive impact they've had on your stay.We genuinely appreciate your support and trust in us, and we look forward to welcoming you back to Berkeley Shore Hotel soon. Should you need any assistance or have any special requests for your next visit, please do not hesitate to reach out to us. We're here to ensure that your next stay with us is even more delightful than the last.Once again, thank you for choosing Berkeley Shore Hotel. Your satisfaction is our top priority, and we are grateful for the opportunity to serve you.

10/10 Fantastiskt

Tayla

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Enjoyed my stay here. I would come again.
Bodde här 2 nätter i april 2024
Svar från Guest Service Team 6 apr. 2024
Dear Tayla,Thank you so much for taking the time to rate your recent stay at Berkeley Shore Hotel. We are thrilled to see your comments, and we're delighted that you had a satisfactory experience.We truly appreciate your support and look forward to welcoming you back on your future visits with us.Safe travels, and once again, thank you for choosing Berkeley Shore Hotel.

10/10 Fantastiskt

Lillie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från Guest Service Team 6 apr. 2024
Dear Lillie,Thank you so much for taking the time to rate your recent stay at Berkeley Shore Hotel. We are thrilled to see your positive rating, and we're delighted that you had a satisfactory experience. We truly appreciate your support and look forward to welcoming you back on your future visits with us.Safe travels, and once again, thank you for choosing Berkeley Shore Hotel.

10/10 Fantastiskt

JACOB

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent experience and good staff!
Bodde här 2 nätter i mars 2024
Svar från Guest Services Team 4 apr. 2024
Dear Jacob,Thank you so much for taking the time to rate your recent stay at Berkeley Shore Hotel. We hope to have the opportunity to welcome you back soon!

8/10 Bra

Jacob Thomas

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Property is in the PERFECT location near shopping, a block from the beach and close to lots of tourist activties. The hotel itself always smelled very clean which was nice. Front desk staff helped with walking directions and things to do, always greeted with a smile. The room was fine I had a 3rd floor room with absolutely no view unless you could a building and some other rooms window a view... The pool is on the fourth floor and the extended part of the building completely blocks out the sun, so it's cold water and small and near the nice little exercise room. I wished the room had a microwave because all of the nearby food is very expensive had a very hard time finding lunch for less than 40 dollars I'm fine with that price for dinner but come on lunch? ALL of the restaurants around also add mandatory 20 pct service charge(tip) too onto everything you order unless you get it to go which wasn't an option because no microwave. Even five guys burgers in the neighborhood cost 25, the pizza across the street was the best price HUGE slice for 10 bucks :) the salt restaurant onsite had good lobster rolls, and decent crabcakes that salmon was pretty tasteless tho. Overall a good stay and I would recommend this place although I would do whatever you have to to get one of the upper rooms that actually had a view. I had to leave early for a family emergency (death) unfortunately and wasn't able to get anything refunded because of the way I booked with expedia :(
Bodde här 6 nätter i mars 2024
Svar från Guest Service Team 4 apr. 2024
Dear Jacob,We would love to take a moment to express our heartfelt gratitude for your recent stay with us at Berkeley Shore Hotel. It was truly a pleasure having you as our guest, and your kind feedback means the world to us.Your positive feedback not only brightened our day but also serves as a testament to the hard work and dedication of our staff. We will certainly share your compliments with our team members, who will be thrilled to hear about the positive impact they've had on your stay.Additionally, We wanted to extend a special thank you for the insightful suggestions you shared with us. Your input is incredibly valuable to us as we continuously strive to enhance the guest experience and improve our services. Rest assured, your suggestions have been carefully noted, and we will be exploring ways to implement them to further elevate the quality of our offerings.We genuinely appreciate your support and trust in us, and we look forward to welcoming you back to Berkeley Shore Hotel soon. Should you need any assistance or have any special requests for your next visit, please do not hesitate to reach out to us. We're here to ensure that your next stay with us is even more delightful than the last.Once again, thank you for choosing Berkeley Shore Hotel. Your satisfaction is our top priority, and we are grateful for the opportunity to serve you.

10/10 Fantastiskt

Irenee

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great service and great staff. Quick walk to the beach and restaurants. There is a restaurant on site with delicious options. It was our second time staying there and both times were excellent.
Bodde här 1 natt i april 2024
Svar från Guest Services Team 2 apr. 2024
Dear Irenee,Thank you so much for taking the time to rate your recent stay at Berkeley Shore Hotel. We are thrilled to see your positive rating, and we're delighted that you had a satisfactory experience. We truly appreciate your support and look forward to welcoming you back on your future visits with us.Safe travels, and once again, thank you for choosing Berkeley Shore Hotel.

10/10 Fantastiskt

Anna, Brooklyn

Reste med familj och småbarn, Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent!
Bodde här 2 nätter i mars 2024
Svar från Guest Service Team 7 apr. 2024
Dear Anna,Thank you so much for taking the time to rate your recent stay at Berkeley Shore Hotel. We are thrilled to see your comments, and we're delighted that you had a satisfactory experience.We truly appreciate your support and look forward to welcoming you back on your future visits with us.Safe travels, and once again, thank you for choosing Berkeley Shore Hotel.

10/10 Fantastiskt

Jan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 10 nätter i mars 2024
Svar från Guest Services Team 2 apr. 2024
Dear Jan,Thank you so much for taking the time to rate your recent stay at Berkeley Shore Hotel. We are thrilled to see your positive rating, and we're delighted that you had a satisfactory experience. We truly appreciate your support and look forward to welcoming you back on your future visits with us.Safe travels, and once again, thank you for choosing Berkeley Shore Hotel.

10/10 Fantastiskt

Shadell Leanne

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great proximity to the beach. It's just across the street and it was no problem getting loungers on the beach and up front if we were there before 10-10:30. Helpful staff.
Bodde här 4 nätter i mars 2024
Svar från Guest Service Team 1 apr. 2024
Dear Shadell,We would love to take a moment to express our heartfelt gratitude for your recent stay with us at Berkeley Shore Hotel. It was truly a pleasure having you as our guest, and your kind feedback means the world to us.Your positive feedback not only brightened our day but also serves as a testament to the hard work and dedication of our staff. We will certainly share your compliments with our team members, who will be thrilled to hear about the positive impact they've had on your stay.We genuinely appreciate your support and trust in us, and we look forward to welcoming you back to Berkeley Shore Hotel soon. Should you need any assistance or have any special requests for your next visit, please do not hesitate to reach out to us. We're here to ensure that your next stay with us is even more delightful than the last.Once again, thank you for choosing Berkeley Shore Hotel. Your satisfaction is our top priority, and we are grateful for the opportunity to serve you.

8/10 Bra

Stephanie, Ontario

Reste med sin partner
We enjoyed our stay at berkley shore. The hotel itself is adequate, honestly it’s just in a convenient location in south beach. What I did like was the private beach section with towels and chairs for hotel guests. Past that perk it was an average stay.
Bodde här 2 nätter i mars 2024
Svar från Guest Service Team 31 mars 2024
Dear Stephanie,We would love to take a moment to express our heartfelt gratitude for your recent stay with us at Berkeley Shore Hotel. It was truly a pleasure having you as our guest, and your kind feedback means the world to us.Your positive feedback not only brightened our day but also serves as a testament to the hard work and dedication of our staff. We will certainly share your compliments with our team members, who will be thrilled to hear about the positive impact they've had on your stay.We genuinely appreciate your support and trust in us, and we look forward to welcoming you back to Berkeley Shore Hotel soon. Should you need any assistance or have any special requests for your next visit, please do not hesitate to reach out to us. We're here to ensure that your next stay with us is even more delightful than the last.Once again, thank you for choosing Berkeley Shore Hotel. Your satisfaction is our top priority, and we are grateful for the opportunity to serve you.

10/10 Fantastiskt

Jorge

Reste med familjen
Amazing hotel, great location, good service. Highly recommended
Bodde här 6 nätter i mars 2024
Svar från Front Desk Team 29 mars 2024
Dear Jorge,We appreciate your 5 stars review, we are glad to received your feedback, your comments will be share with all our team.Thank you

4/10 Dåligt

Charlene

Reste med sin partner
Gillade inte: Renlighet och bekvämligheter
Not convenient for parking
Bodde här 1 natt i mars 2024
Svar från Guest Service Team 29 mars 2024
Dear Charlene,Thank you for staying with us at Berkeley Shore Hotel and for sharing your comments. It is feedback like yours that helps us improve our hotel each day.We hope to have the pleasure of welcoming you back soon!

10/10 Fantastiskt

Natalia

Bodde här 4 nätter i mars 2024
Svar från Guest Service Team 16 apr. 2024
Dear Natalia,Thank you so much for taking the time to rate your recent stay at Berkeley Shore Hotel. We are thrilled to see your positive rating, and we're delighted that you had a satisfactory experience. We truly appreciate your support and look forward to welcoming you back on your future visits with us.Safe travels, and once again, thank you for choosing Berkeley Shore Hotel.

2/10 Väldigt dåligt

Daniel

Reste i grupp, Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hands down the worst hotel experience I’ve ever had. Our room had a massive leak which resulted in all of my clothes being completely soaked for the duration of my trip. Hotel staff did not take this seriously saying simply “maintenance could not find the source of the leak”. In addition, our toilet clogged day 1, every time we asked for towels they would say ok then never send them. And even when they offered us a room change, they said they would let us know when the new room was ready and then never did. I have never experienced a more incompetent and less caring staff. Absolutely will not return. Think twice before booking here.
Bodde här 4 nätter i mars 2024
Svar från Guest Service Team 27 mars 2024
Dear Daniel,We are writing to you today with a sincere and heartfelt apology for the negative experience you had with our staff during your recent stay at Berkeley Shore Hotel. It deeply pains us to learn that our team's conduct fell short of the high standards of service and professionalism that we strive to uphold.We understand the frustration and inconvenience that a maintenance issue can cause, and for that, we sincerely apologize. Please rest assured that we take your feedback seriously, and we are actively addressing the matter to ensure that such incidents do not recur in the future.Please accept our sincerest apologies for any inconvenience, frustration, or discomfort you may have experienced as a result of our staff's behavior. This is not indicative of the level of service we aim to provide, and we understand the impact it can have on your overall experience.We want to assure you that we take your feedback very seriously, and we are taking immediate steps to address the issue internally. We will be conducting thorough training sessions and providing additional support to our staff to ensure that incidents like this do not occur in the future.Once again, We apologize for the disappointment and frustration you experienced during your stay. We value your patronage and hope to have the opportunity to welcome you back to Berkeley Shore Hotel in the future, providing you with the exceptional service and hospitality that you rightfully deserve.Thank you for bringing this matter to our attention again and for giving us the opportunity to address it.

10/10 Fantastiskt

Julie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was friendly. Restaurant on site was delicious.
Bodde här 1 natt i mars 2024
Svar från Guest Service Team 26 mars 2024
Dear Julie,Thank you so much for taking the time to rate your recent stay at Berkeley Shore Hotel. We are thrilled to see your comments, and we're delighted that you had a satisfactory experience.We truly appreciate your support and look forward to welcoming you back on your future visits with us.Safe travels, and once again, thank you for choosing Berkeley Shore Hotel.

2/10 Väldigt dåligt

SABA

Reste med familjen
Gillade inte: Personal och service
traveled with my family and staying in this hotel for 1 night. like the location . close to beach, shops and restaurants. however the front desk staff are rude not welcoming. the lady who checked us in completely ignored me and continued her conversation with her coworker while I am waiting to check in’ I have never encountered this kind of rudeness from a hotel the room is okay but the see through glass shower next to the bed seems weird ( not family friendly)
Bodde här 1 natt i mars 2024
Svar från Guest Service Team 26 mars 2024
Dear Saba,We are writing to you today with a sincere and heartfelt apology for the negative experience you had with our staff during your recent stay at Berkeley Shore Hotel. It deeply pains us to learn that our team's conduct fell short of the high standards of service and professionalism that we strive to uphold.Please accept our sincerest apologies for any inconvenience, frustration, or discomfort you may have experienced as a result of our staff's behavior. This is not indicative of the level of service we aim to provide, and we understand the impact it can have on your overall experience.We want to assure you that we take your feedback very seriously, and we are taking immediate steps to address the issue internally. We will be conducting thorough training sessions and providing additional support to our staff to ensure that incidents like this do not occur in the future.Once again, We apologize for the disappointment and frustration you experienced during your stay. We value your patronage and hope to have the opportunity to welcome you back to Berkeley Shore Hotel in the future, providing you with the exceptional service and hospitality that you rightfully deserve.Thank you for bringing this matter to our attention and for giving us the opportunity to address it.

8/10 Bra

Aghasi

Gillade: Boendets skick och faciliteter
Bodde här 3 nätter i mars 2024
Svar från Guest Service Team 26 mars 2024
Dear Aghasi,Thank you so much for taking the time to rate your recent stay at Berkeley Shore Hotel. We are thrilled to see your positive rating, and we're delighted that you had a satisfactory experience. We truly appreciate your support and look forward to welcoming you back on your future visits with us.Safe travels, and once again, thank you for choosing Berkeley Shore Hotel.

10/10 Fantastiskt

Ben

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was great. Staff was good. Check in/out was easy. Plenty to do in the area. Thank you.
Bodde här 3 nätter i mars 2024
Svar från Guest Service Team 23 mars 2024
Dear Ben,We would love to take a moment to express our heartfelt gratitude for your recent stay with us at Berkeley Shore Hotel. It was truly a pleasure having you as our guest, and your kind feedback means the world to us.Your positive feedback not only brightened our day but also serves as a testament to the hard work and dedication of our staff. We will certainly share your compliments with our team members, who will be thrilled to hear about the positive impact they've had on your stay.We genuinely appreciate your support and trust in us, and we look forward to welcoming you back to Berkeley Shore Hotel soon. Should you need any assistance or have any special requests for your next visit, please do not hesitate to reach out to us. We're here to ensure that your next stay with us is even more delightful than the last.Once again, thank you for choosing Berkeley Shore Hotel. Your satisfaction is our top priority, and we are grateful for the opportunity to serve you.

10/10 Fantastiskt

Keidrick

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i mars 2024
Svar från Guest Service Team 12 apr. 2024
Dear Keidrick,Thank you so much for taking the time to rate your recent stay at Berkeley Shore Hotel. We are thrilled to see your positive rating, and we're delighted that you had a satisfactory experience. We truly appreciate your support and look forward to welcoming you back on your future visits with us.Safe travels, and once again, thank you for choosing Berkeley Shore Hotel.