Lobbylounge

Recensioner av Comfort Suites Miami Airport North

2.5 out of 5
Comfort Suites Miami Airport North
657 Minola Dr, Miami Springs, FL

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 975 av 2168 recensioner" "
8 - Bra i betyg. 598 av 2168 recensioner" "
6 - Okej i betyg. 249 av 2168 recensioner" "
4 - Dåligt i betyg. 159 av 2168 recensioner" "
2 - Väldigt dåligt i betyg. 187 av 2168 recensioner" "

8,0/10

Renlighet

8,2/10

Personal och service

7,6/10

Bekvämligheter

7,8/10

Boendets skick och faciliteter

7,8/10

Hållbarhet

Recensioner

8/10 Bra

Torbjörn

Bodde här 1 natt i december 2023
Svar från Front Desk 13 dec. 2023
Thank you so much for taking the time to leave us a review. We hope to have met your expectations.

6/10 Okej

Markus

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från YC 19 nov. 2023
Thank you for your feedback!

8/10 Bra

Andreas

Reste med familjen
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Got two wakeup calls in the middle of the night that wasn't requested. Found a sock in the room from previous guests, seemed clean otherwise. Nice staff, good breakfast!
Bodde här 1 natt i oktober 2023
Svar från Alexis C. 8 nov. 2023
thanks Andreas for the review!

8/10 Bra

Lars, Balsta

Bodde här 1 natt i mars 2023
Svar från front desk agent 17 apr. 2023
thank you for the review!

10/10 Fantastiskt

Laima

Bodde här 1 natt i januari 2023
Svar från J.A 10 jan. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Bra

Agnetha

Bodde här 1 natt i november 2022
Svar från A.C 1 dec. 2022
thank you Agnetha for the review.

4/10 Dåligt

Kristina

Bodde här 2 nätter i juni 2022
Svar från Front Desk Team 29 juni 2022
Hope to see you again!

10/10 Fantastiskt

Julio

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Limpieza y comodidad
Bodde här 1 natt i april 2024
Svar från front desk 1 maj 2024
gracias por el review! esperamos verte pronto

10/10 Fantastiskt

Jennifer

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
We have stayed here twice and will again if needed. Free pickup from airport and free shuttle to cruise port. Breakfast is not great but adequate. Rooms are really nice. No real restaurants close but we Uber and have great choices. Staff is friendly and helpful.
Bodde här 1 natt i april 2024
Svar från Front Desk 30 apr. 2024
It sounds like you've found a reliable go-to spot for your travels! The convenience of the free airport pickup and shuttle to the cruise port must be a huge plus. It's good to hear that despite the breakfast not being stellar, it's still enough to fuel your adventures. And it's smart to utilize Uber for dining options – sometimes the best spots are just a ride away. Thanks for sharing your experience!

8/10 Bra

José

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excelente relación precio-valor
Bodde här 2 nätter i april 2024
Svar från Fron Desk 29 apr. 2024
Thank you so much for the kind words!

10/10 Fantastiskt

Krystel

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Check in was smooth. The hotel is clean Theh offer complimentary shuttle for airport pick up and cruise port transfer which all went seamless.
Bodde här 1 natt i april 2024
Svar från front desk 28 apr. 2024
thanks for your amazing review! we hope to see you soon

10/10 Fantastiskt

Colleen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från front desk 28 apr. 2024
thanks for your amazing review! we hope to see you again

10/10 Fantastiskt

Sameul

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very nice hotel. All around great experience!
Bodde här 1 natt i april 2024
Svar från Front Desk 27 apr. 2024
Thanks so much for leaving a review Hope to see you soon!

6/10 Okej

Tatalavega

Reste med familjen
Gillade: Personal och service
There weren’t enough breakfast options and quantities for the quest.
Bodde här 1 natt i mars 2024
Svar från Front Desk 28 apr. 2024
We apologize for any inconvenience caused by the breakfast options and quantities during your stay. Our kitchen staff diligently replenishes breakfast items to ensure a satisfactory experience for our guests. It's possible you encountered our team in the process of restocking. We strive for customer satisfaction and take into account the number of guests in the hotel to accurately gauge our provisions. Your feedback is valuable to us as we continuously aim to enhance our services. Thank you for bringing this to our attention.

10/10 Fantastiskt

Neide

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice!!
Bodde här 1 natt i januari 2024
Svar från Front desk 27 apr. 2024
Thanks so much for the rating!

10/10 Fantastiskt

Marina

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Exelente
Bodde här 2 nätter i april 2024
Svar från front desk 26 apr. 2024
gracias por tu excelente review! esperamos verte de nuevo

8/10 Bra

Edwin, Worcester

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från front desk 26 apr. 2024
thanks for the review!

10/10 Fantastiskt

John

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean and great breakfast. Quick shuttle service for cruise lines
Bodde här 1 natt i mars 2024
Svar från front desk 23 apr. 2024
thanks for the amazing review! we hope to see you again

8/10 Bra

Rebecca

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was very good for what we needed. It was stay before our cruise. We would definitely do it again should the need arise. Very happy with our stay.
Bodde här 1 natt i februari 2024
Svar från front desk 23 apr. 2024
thanks for the amazing review! we hope to see you again

2/10 Väldigt dåligt

Teresa, Sandy

Gillade inte: Personal och service
I asked for a credit so I could still stay at a property so I could return to my husband and dying father in law and they declined my request. No thanks Comfort Inn.
Bodde här 1 natt i april 2024
Svar från A.C 23 apr. 2024
Dear Teresa,Thank you for reaching out to us regarding your recent experience with Comfort Suites. Firstly, I want to extend my heartfelt condolences for the challenging circumstances you're facing with your husband and father-in-law.I understand there seems to be some confusion, and I'd like to clarify that our property is actually named Comfort Suites, not Comfort Inn. I apologize for any inconvenience this discrepancy may have caused.Regarding your request for a credit, I regret to inform you that we are unable to process credits for third-party reservations made through Expedia. However, had you booked directly with us, we may have had the flexibility to assist you by modifying the dates based on availability.While I wish we could accommodate your request, please know that our policies are designed to ensure fair treatment for all our guests. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out directly.Once again, I offer my sincerest condolences during this difficult time. Our thoughts are with you and your family.Warm regards,

10/10 Fantastiskt

Jaquina

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
.
Bodde här 1 natt i april 2024
Svar från front desk 21 apr. 2024
thanks for the stellar review! we hope to see you again

8/10 Bra

Liliana

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
overall the hotel was ok, breakfast options were very limited and transportation from airport to hotel was very slow, we had to wait over 45 minutes to get the shuttle.
Bodde här 1 natt i april 2024
Svar från front desk 21 apr. 2024
thanks for the honest review! we are sorry for any inconvenience, however, our shuttle from the airport runs every hour.

10/10 Fantastiskt

Ericka

Bodde här 2 nätter i april 2024
Svar från front desk 21 apr. 2024
thanks for the review! we hope to see you again

8/10 Bra

Gabriel

Reste i grupp, Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Good stay before cruise. 15-20 minutes from port
Bodde här 1 natt i april 2024
Svar från YC 19 apr. 2024
Thank you for the feedback.

10/10 Fantastiskt

Shelley

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very close to the airport, great to have shuttle to the cruise port
Bodde här 1 natt i april 2024
Svar från front desk 19 apr. 2024
thanks for the stellar review! we hope to see you soon

10/10 Fantastiskt

Tiffany

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Plenty of stores to walk to and eat from. Very clean and was able to check in at 1:30
Bodde här 1 natt i april 2024
Svar från front desk 19 apr. 2024
thanks for the stellar review! we hope to see you soon

8/10 Bra

Amarjit

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Breakfast same every day stay there 3 days
Bodde här 3 nätter i april 2024
Svar från front desk 18 apr. 2024
thanks so much for your review! we hope to see you again

10/10 Fantastiskt

Andrew

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was clean when my wife and i checked in. Room was also veey clean.
Bodde här 1 natt i april 2024
Svar från front desk 18 apr. 2024
thanks so much for your review! we hope to see you again

8/10 Bra

sylvia

Reste med familjen
Gillade: Renlighet och bekvämligheter
It is quiet and clean
Bodde här 1 natt i april 2024
Svar från front desk agent 17 apr. 2024
thanks so much for your review!

10/10 Fantastiskt

Rodney

I’m very nice
Bodde här 1 natt i april 2024
Svar från front desk 16 apr. 2024
thanks for your stellar review! we hope to see you soon

10/10 Fantastiskt

Kevin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från front desk 16 apr. 2024
thanks for your stellar review! we hope to see you soon

8/10 Bra

Cheryl

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Front desk 16 apr. 2024
Thanks so much for the review.

10/10 Fantastiskt

Linda, Helena

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was very helpful, polite and friendly
Bodde här 1 natt i mars 2024
Svar från front desk 15 apr. 2024
thanks for your stellar review! we hope to see you soon

10/10 Fantastiskt

Linda, Helena

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was very helpful, friendly and polite
Bodde här 1 natt i mars 2024
Svar från front desk 15 apr. 2024
thanks for your stellar review! we hope to see you soon

8/10 Bra

Michael

Bodde här 1 natt i april 2024
Svar från front desk 15 apr. 2024
thanks for your stellar review! we hope to see you soon

10/10 Fantastiskt

David, Springfield

Location is very nice , close to Airport
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Tonya, Martinsville

Reste i grupp, Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Beds and air conditioning in the rooms are the BEST I’ve ever experienced. You will get a great night’s sleep here! The front desk people were friendly and helpful but are often MIA. Breakfast was pretty good, but under supplied. Common areas are crowded as the space is limited. Pool often has debris in it and no pool net around to clean it out yourself.
Bodde här 1 natt i april 2024
Svar från front desk 15 apr. 2024
thanks for your stellar review! we hope to see you soon

8/10 Bra

Rosa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från front desk 15 apr. 2024
thanks for your stellar review! we hope to see you soon

10/10 Fantastiskt

Tiffiney, West Frankfort

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The ladies at the front desk were absolutely fantastic in ensuring we are set for pick up with the shuttle service offered and helping us find the best option for our return and parking! The rooms are great and the bed is so comfy! We will be staying here anytime we leave the port of Miami!
Bodde här 1 natt i april 2024
Svar från front desk 11 apr. 2024
thanks so much for your stellar review! we will be here waiting for you guys!

10/10 Fantastiskt

Kyle

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everyone was nice and super clean rooms
Bodde här 1 natt i april 2024
Svar från front desk 11 apr. 2024
thanks for your review! we hope to see you soon

6/10 Okej

Jose

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Great Hotel !!! Shuttle Pickup was awful, we waited 1.5 hours to be picked up. We used the shuttle to get to the cruise port and everything was great. So, everything perfect, except Airport Pickup.
Bodde här 2 nätter i april 2024
Svar från front desk 11 apr. 2024
thanks so much for your honest review! we hope to see you again

6/10 Okej

brian

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Close to the airport. Shuttle to Ports unavailable. Rooms are pretty rough.
Bodde här 1 natt i april 2024
Svar från front desk 11 apr. 2024
thanks so much for your honest review!

10/10 Fantastiskt

Janis

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was very friendly, helpful and accommodating and got us into a room early upon arrival. Entire hotel was very clean. Room was very comfortable and spacious with a great layout. Convenient location to airport with free shuttle and free breakfast. Would stay again.
Bodde här 1 natt i april 2024
Svar från front desk 11 apr. 2024
thanks so much for your stellar review! we hope to see you again

10/10 Fantastiskt

Laura

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean and conveniently located
Bodde här 1 natt i april 2024
Svar från front desk 11 apr. 2024
thanks for your stellar review!

10/10 Fantastiskt

Nicola

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Mostly the convenience. The parking was ok. Place was clean and the staff were great.
Bodde här 1 natt i april 2024
Svar från front desk 11 apr. 2024
thanks for the review! we hope to see you again

6/10 Okej

Matthew

Reste med familj och småbarn, Reste med familjen
Gillade inte: Personal och service och bekvämligheter
For staying right before your cruise this hotel works. Our room had mold and a lot of water damage on the wall, but they offer a free shuttle to the port (you have to schedule that, take note cause they don’t always tell you that, I had no idea). Otherwise the hotel is meh and just works for a place to stay short term.
Bodde här 1 natt i april 2024
Svar från front desk 11 apr. 2024
thanks for your honest review! we are sorry for any inconvenience. we hope to see you again

6/10 Okej

Yer

Gillade: Boendets skick och faciliteter
Gillade inte: Personal och service
Bodde här 1 natt i april 2024
Svar från front desk 11 apr. 2024
thanks for the review!

2/10 Väldigt dåligt

Mary Ann, Slave Lake

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
The bed sheets both beds was not changed. It smells bad, crampled and dirty. It’s so disgusting. Very poor customer service. Very disappointed with this hotel.
Bodde här 1 natt i april 2024
Svar från front desk agent 8 apr. 2024
We sincerely apologize for any inconvenience experienced regarding the cruise shuttle matter. As per our operational policy, shuttle services operate on a first-come, first-serve basis, and regrettably, we were unable to accommodate your request at the time. Furthermore, we extend our apologies for any dissatisfaction encountered with the accommodations provided, including the two rooms offered and the subsequent replacement of bed linens following your expressed concerns regarding cleanliness. Your feedback is invaluable to us, and we strive to continually enhance our services to meet and exceed guest expectations. Should you require further assistance or wish to discuss this matter in more detail, please do not hesitate to reach out to our customer service team.

10/10 Fantastiskt

henrry

Reste med familj och småbarn
Gillade: Bekvämligheter
Nice hotel
Bodde här 1 natt i april 2024
Svar från Front Desk 7 apr. 2024
Thanks so much for the positive review.

6/10 Okej

Miranda

Reste i grupp
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Did not like that the staff did not have access to any linens, and that they did not properly stock the pull out couch. They only gave one pillow for the pull out couch and one blanket. I was told that “housekeeping is gone for the day and they did not have access to any linens.” Also, the ice machine was broken on one floor, most of the soda was sold out of the machines, and the elevator inspections were expired 7/2023!
Bodde här 1 natt i april 2024
Svar från Front Desk 7 apr. 2024
We apologize for any inconvenience you experienced during your recent stay. Please note that our housekeeping services are not available 24/7, and we keep additional pullout couch amenities in the room closet. While we usually have multiple ice machines, we apologize if one was out during your visit. Rest assured, our maintenance team promptly addresses any issues. Your feedback is valuable, and we hope to better serve you in the future.