Värdeförvaringsskåp på rummet, skrivbord och mörkläggningsgardiner

Recensioner av Holiday Inn Miami West - Airport Area, an IHG Hotel

3 out of 5
Holiday Inn Miami West - Airport Area, an IHG Hotel
7707 N.W. 103rd Street, Hialeah, FL

Recensioner

7,0

Bra

10 - Fantastiskt i betyg. 1001 av 2931 recensioner" "
8 - Bra i betyg. 605 av 2931 recensioner" "
6 - Okej i betyg. 457 av 2931 recensioner" "
4 - Dåligt i betyg. 333 av 2931 recensioner" "
2 - Väldigt dåligt i betyg. 535 av 2931 recensioner" "

7,0/10

Renlighet

7,4/10

Personal och service

6,8/10

Bekvämligheter

6,6/10

Boendets skick och faciliteter

7,0/10

Hållbarhet

Recensioner

8/10 Bra

Marcus

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2022
Svar från Sophia CSR 8 dec. 2022
Hi Marcus,We are glad you had a nice stay with us and we appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to see you again to deliver you a 10-star experience.

4/10 Dåligt

Johanna

Gillade inte: Renlighet och boendets skick och faciliteter
Helt klart ok för en övernattning. Trasiga saker på rummen som tillexempel fönster som inte gick att öppna gjorde att det kändes mindre bra. Ok frukost.
Bodde här 1 natt i februari 2022
Svar från Sophia CSR 4 feb. 2022
Hi Johanna, It is disheartening to hear about your experience. We apologize for the inconvenience faced by you. Your concerns have been noted and forwarded to our team for improvement. We will hope you to give us another chance to improve our services to serve you better in the future.

10/10 Fantastiskt

Robin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2022
Svar från Sophia CSR 8 jan. 2022
Hi Robin, It is really heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

6/10 Okej

Lars

Gillade: Renlighet, personal och service och rummets bekvämlighet
Okej hotell
Skäligt hotel rent och vettiga rum mycket lyhört dok ingen resturang öppen .
Bodde här 2 nätter i december 2021
Svar från Sophia CSR 4 jan. 2022
Hi Lars, Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. Wish you a pleasant stay in the future as well.

10/10 Fantastiskt

Eric

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A very comfortable stay, close to the airport and my destinations.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Dayana

Gillade: Renlighet, personal och service och boendets skick och faciliteter
.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Axel

Gillade: Renlighet och bekvämligheter
Good
Bodde här 1 natt i april 2024
Svar från Sophia CSR 30 apr. 2024
Hi Axel,Thank you for your positive feedback! We're delighted to hear that you found our motel to be consistently good in all aspects. Your satisfaction is our priority, and we look forward to serving you again in the future. Your continued support is greatly appreciated, and we're committed to maintaining the high standards that you've come to expect.

4/10 Dåligt

Yasser

Reste med familjen
Gillade inte: Bekvämligheter
La información al hacer la reservación no es muy clara con el tema del desayuno incluido ya que no incluia Y me cobraron 10 dólares más por noche
Bodde här 2 nätter i april 2024
Svar från Sophia CSR 30 apr. 2024
Hi Yasser,We apologize for any confusion regarding the breakfast inclusion and the discrepancy in pricing during your reservation process. Your feedback is important, and we will review our booking information to ensure clarity for future guests. Please know that your satisfaction is our priority, and we regret any inconvenience caused. Thank you for bringing this matter to our attention.

2/10 Väldigt dåligt

Renee

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The air conditioning was riddled with mold coughed all night. Complained but no one showed up
Bodde här 1 natt i april 2024
Svar från Sophia CSR 30 apr. 2024
Hi Renee,We apologize for the discomfort caused by the air conditioning issue and the presence of mold. We take these matters seriously and will promptly investigate and address them to ensure improvements. Your comfort is our priority, and we appreciate your patience. If you need further assistance, please contact our management team. Thank you for bringing this to our attention.

8/10 Bra

Stefan

Reste med familj och småbarn, Reste i grupp, Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
.
Bodde här 3 nätter i april 2024
Svar från Sophia CSR 30 apr. 2024
Hi Stefan,Thank you for staying with us. Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!

10/10 Fantastiskt

Venezla

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Sophia CSR 30 apr. 2024
Hi Venezla,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks about our hotel. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a 5-star experience.

2/10 Väldigt dåligt

Clifford

Reste i grupp
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A
Bodde här 2 nätter i april 2024
Svar från Sophia CSR 29 apr. 2024
Hi Clifford,We are sad to see this 1-star rating. Our team never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

10/10 Fantastiskt

Rommel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good
Bodde här 1 natt i april 2024
Svar från Sophia CSR 29 apr. 2024
Hi Rommel,Thank you for your positive feedback! We're delighted to hear that you found our motel to be consistently good in all aspects. Your satisfaction is our priority, and we look forward to serving you again in the future. Your continued support is greatly appreciated, and we're committed to maintaining the high standards that you've come to expect.

10/10 Fantastiskt

Yenny

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Sophia CSR 29 apr. 2024
Hi Yenny,Your flawless 5-rating is greatly appreciated! Your contentment is our top priority, and we're absolutely delighted to learn about your outstanding experience with us. Thank you for selecting our services, and we're eagerly looking forward to your next visit!

8/10 Bra

Luis

Affärsresenär
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
The room looks like old, the furniture is very deteriorated, the A/C does not work properly, in the bathroom the shower is very deteriorated.
Bodde här 1 natt i april 2024
Svar från Sophia CSR 29 apr. 2024
Hi Luis,We appreciate your feedback regarding your recent stay. Our sincerest apologies for any inconvenience caused by the condition of the room and amenities. Rest assured, we're committed to maintaining high standards of comfort and functionality throughout our property. Your insights are invaluable as we strive to address these issues promptly and enhance the overall guest experience. We look forward to welcoming you back in the future for an improved stay.

2/10 Väldigt dåligt

Premkumar

Reste med familjen
Gillade: Renlighet
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Literally everyone I was checking in with were waiting for hours. My 80 year old dad had to wait 1 hour 20 minutes beyond check in time. And they were rude to everyone else.
Bodde här 1 natt i april 2024
Svar från Sophia CSR 29 apr. 2024
Hi Premkumar,Thank you for sharing your experience, and we sincerely apologize for the prolonged wait during check-in, especially for your elderly father. Providing prompt and courteous service is fundamental to our values, and we regret falling short of your expectations. Rest assured, we're actively reviewing our procedures to ensure efficient and respectful service to all guests. Your feedback is invaluable as we strive to enhance our guest experience, and we hope to have the opportunity to restore your confidence in our hospitality.

6/10 Okej

Lexi

Affärsresenär, Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet
The doors move on their own and make a lot of noise. The property is right by a busy street which is very loud and the balcony doors have openings which make the noise worse. The carpets were stained and in a sketchy area.
Bodde här 1 natt i april 2024
Svar från Sophia CSR 29 apr. 2024
Hi Lexi,We apologize for the inconvenience caused by the doors and noise from the nearby street. Your observations regarding the balcony doors and carpet condition are duly noted, and we're taking immediate measures to address these concerns. Our priority is ensuring a comfortable and secure environment for all guests, and we appreciate your feedback as it helps us improve. We remain committed to providing a positive experience and invite you to revisit to witness the enhancements firsthand.

6/10 Okej

Cora

The air system in the room was horrible. It was hot and we had the air in 60 degrees. The gift shop was hardly open. Also our room came with breakfast included and we still had to pay for breakfast.
Bodde här 4 nätter i april 2024
Svar från Sophia CSR 29 apr. 2024
Hi Cora,We regret to hear of your discomfort with the room's air system and limited accessibility to the gift shop. Your feedback is invaluable, and we're taking steps to enhance these aspects of our service. Regarding breakfast, we apologize for any confusion and will ensure clearer communication on inclusions. We appreciate your insights and hope for the opportunity to provide a more seamless experience in the future.

2/10 Väldigt dåligt

Pedro

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Sophia CSR 30 apr. 2024
Hi Pedro,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

10/10 Fantastiskt

Eduardo

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A little bit dated, but nice overall.
Bodde här 1 natt i april 2024
Svar från Sophia CSR 28 apr. 2024
Hi Eduardo,Thank you for sharing your feedback with us. We're glad to hear that you found your experience overall pleasant despite some aspects feeling dated. Your comments are invaluable as we continuously strive to enhance our facilities. We appreciate your patronage and look forward to welcoming you back for an even more enjoyable stay in the future.

10/10 Fantastiskt

Roberto

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excelente
Bodde här 3 nätter i april 2024
Svar från Sophia CSR 28 apr. 2024
Hi Roberto,Many thanks for the stellar review. We are ecstatic to hear that your experience is going excellent. It was a pleasure to host you, and we look forward to having you back many more times in the future.

10/10 Fantastiskt

Nurcy

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Muy buena opción,el chico de Front desk muy amable,sorry no recuerdo su nombre pero igual podrían buscar por el día que hice mi check inn ,fue en el turno de la noche,me ayudó mucho,tiene muchísimo carisma ,con personas así da gusto comunicarse,mil gracias para el .
Bodde här 1 natt i april 2024
Svar från Sophia CSR 28 apr. 2024
Hi Nurcy,Thank you for your wonderful feedback regarding your recent stay. We're delighted to hear that our Front Desk team member provided exceptional service and made your experience memorable. Rest assured, we'll make every effort to identify and commend the individual for their outstanding hospitality. Your kind words inspire us to continue delivering exceptional service, and we look forward to welcoming you back for another enjoyable stay.

6/10 Okej

Katie

Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från Sophia CSR 29 apr. 2024
Hi Katie,Your 3-star review encourages us to continue improving our services. Please feel free to share any specific suggestions or concerns, as we are committed to delivering a better experience for you. Thank you for choosing us!

2/10 Väldigt dåligt

Ricardo Hugo

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Caja de seguridad inoperabile, inodoro tapado , manija de puerta de entrada rota ,el baño perdía agua por canilla y ducha lo cual mojaba todo.
Bodde här 1 natt i april 2024
Svar från Sophia CSR 28 apr. 2024
Hi Ricardo,Thank you for taking the time to share your feedback! We regret your stay with us was not up to your expectations. We apologize for the inconvenience faced by you. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory, and we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Sophia CSR 28 apr. 2024
Hi Michael,It was a pleasure having you as our guest at our property. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.

4/10 Dåligt

ENSO

Bodde här 1 natt i april 2024
Svar från Sophia CSR 28 apr. 2024
Hi Enso,It is apparent from your rating that you did not enjoy your experience with us. We are sorry for all our shortcomings. However, we would like to know from you about the areas where improvement is needed. Please feel free to give your comments and suggestions. We hope to provide you with a flawless experience in the future!

10/10 Fantastiskt

Jose

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice and quiet place to stay
Bodde här 1 natt i april 2024
Svar från Sophia CSR 26 apr. 2024
Hi Jose,Thank you for your feedback! We're pleased to hear that you found our establishment to be a nice and quiet place to stay. Providing a peaceful environment for our guests is a priority for us, and we're glad that you enjoyed your experience. Your satisfaction is important to us, and we hope to welcome you back for another pleasant stay in the future.

10/10 Fantastiskt

Zuheily

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fue una experiencia espectacular las muchachas de la área de restaurantes de Desayuno bien atenta dándome un servicio de excelencia , y las muchachas de front desk también al igual las housekeeping de piso 9 me ayudaron al enviarme un personal de mantenimiento para el servicio de TV y rápido me resolvieron. Volvería otra vez quede encantada con todo el servicio y el Desayuno todo riquísimo al estilo buffet .. Gracias por el Gran de servicio que me brindaron a mi y a mi esposo. Bendiciones Holiday Inn
Bodde här 2 nätter i april 2024
Svar från Sophia CSR 26 apr. 2024
Dear Guest,We're thrilled to hear that you received excellent service from our breakfast restaurant staff, front desk team, housekeeping, and maintenance staff. Providing exceptional service to our guests is our top priority, and we're delighted that you were pleased with all aspects of your stay, including the delicious breakfast buffet. Your kind words are greatly appreciated, and we look forward to welcoming you and your husband back for another delightful stay. Thank you for choosing Holiday Inn, and we wish you many blessings.

10/10 Fantastiskt

Aristarco, kissimmee

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My experience was excellent, for sure I will come back.
Bodde här 1 natt i april 2024
Svar från Sophia CSR 26 apr. 2024
Dear Guest,Thank you for sharing your positive experience with us! We're delighted to hear that you had an excellent stay and that you plan to return in the future. Your satisfaction is important to us, and we look forward to welcoming you back for another wonderful stay. We appreciate your feedback and your loyalty.

2/10 Väldigt dåligt

LESBIA, TALANGA

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från Sophia CSR 26 apr. 2024
Hi Lesbia,It is apparent from your rating that you did not enjoy your experience with us. We are sorry for all our shortcomings. However, we would like to know from you about the areas where improvement is needed. Please feel free to give your comments and suggestions. We hope to provide you with a flawless experience in the future!

10/10 Fantastiskt

Nixon

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent
Bodde här 1 natt i april 2024
Svar från Sophia CSR 26 apr. 2024
Hi Nixon,Thank you for your succinct feedback! We're pleased to hear that you had an excellent experience with us. Your satisfaction is our priority, and we look forward to providing you with exceptional service during your future visits. We appreciate your support and hope to welcome you back soon!

10/10 Fantastiskt

Roberto

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excelente en todos los aspectos de verdad la recomiendo
Bodde här 2 nätter i april 2024
Svar från Sophia CSR 24 apr. 2024
Dear Guest,Thank you for your kind words! We're thrilled to hear that you had a wonderful experience during your stay with us. Your feedback means a lot to us, and we're grateful that you took the time to rate your experience. We look forward to welcoming you back on your next trip to the area, and we'll strive to make your future stays just as enjoyable.

10/10 Fantastiskt

Yusleidy

Gillade: Personal och service och boendets skick och faciliteter
Buena
Bodde här 3 nätter i april 2024
Svar från Sophia CSR 24 apr. 2024
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

8/10 Bra

Monica

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The hotel was average, too busy, the location was convenient for the places that I went to visit, good experience!
Bodde här 2 nätter i april 2024
Svar från Sophia CSR 24 apr. 2024
Dear Guest,Thank you for your feedback! We're glad to hear that our location was convenient. Your feedback is valuable to us, and we'll use it to improve and enhance our services for future guests. We hope to have the opportunity to welcome you back and provide you with a truly exceptional experience next time!

10/10 Fantastiskt

YUMILA

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Sophia CSR 24 apr. 2024
Dear Guest,We sincerely appreciate your recent stay at our hotel! Your positive rating brightens our day. Our dedicated team works tirelessly to surpass your expectations, and we eagerly anticipate the opportunity to host you again in the future. Thank you for your support!

4/10 Dåligt

Diana

Reste med sin partner
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Ac didn’t work
Bodde här 1 natt i april 2024
Svar från Sophia CSR 22 apr. 2024
Dear Guest,We apologize for the inconvenience you experienced with the air conditioning during your stay. Guest comfort is a priority for us, and we regret that we fell short in this aspect. We will address the issue promptly to ensure it doesn't recur in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a more comfortable stay in the future.

8/10 Bra

Kerri

Reste med familjen
Gillade: Personal och service och bekvämligheter
The room was clean. The mattress was very good. Paying the extra $15 for breakfast was not worth it. The food was fair but I have had much better breakfasts for free from other many hotel chains. The tables were not cleaned between uses. The air conditioner was not working well. I took off the cover and the filter was FILTHY! It was gross. They did have a microwave available to guests, which was nice.
Bodde här 1 natt i april 2024
Svar från Sophia CSR 22 apr. 2024
Dear Guest,Thank you for sharing your feedback with us. We're glad to hear that you found the room clean and the mattress comfortable. However, we apologize that the breakfast did not meet your expectations, and we will address the cleanliness and service issues you mentioned. Your comments will help us improve our offerings and ensure a better experience for our guests in the future. We appreciate your patronage and hope to have the opportunity to welcome you back for an improved stay.

8/10 Bra

Shonell

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
I mostly like everything
Bodde här 2 nätter i april 2024
Svar från Sophia CSR 22 apr. 2024
Dear Guest,We get inspired by the great feedback and comments we receive from the guests like you! We thank you for your support. Our Team hopes to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

4/10 Dåligt

Jose

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The bathroom no for normal people, only for small people, missing part in shower
Bodde här 1 natt i april 2024
Svar från Sophia CSR 22 apr. 2024
Dear Guest,On behalf of our entire team, I would like to apologize for not exceeding your expectations. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

10/10 Fantastiskt

Angel La

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good
Bodde här 2 nätter i april 2024
Svar från Sophia CSR 22 apr. 2024
Dear Guest,Earning a perfect 5-star rating from our valued guests fills us with gratitude and inspires our ongoing commitment to delivering exceptional service. We're thrilled that your stay was enjoyable, and we eagerly look forward to hosting you again during your upcoming journeys.

8/10 Bra

SERGIO ARGUELLES

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Shuttle Transportation very late.
Bodde här 1 natt i april 2024
Svar från Sophia CSR 22 apr. 2024
Dear Guest,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments and will surely forward your valuable feedback to our team for improvements. I hope that we will impress you with exemplary service during future visits.

4/10 Dåligt

Rhea

Gillade inte: Personal och service
Bodde här 1 natt i april 2024
Svar från Sophia CSR 22 apr. 2024
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

10/10 Fantastiskt

Víctor

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Exactamente
Bodde här 1 natt i april 2024
Svar från Sophia CSR 22 apr. 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

2/10 Väldigt dåligt

fausto

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Mala experiencia
Bodde här 1 natt i april 2024
Svar från Sophia CSR 20 apr. 2024
Dear Guest,Your business is very important to us and we value your rating. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.

10/10 Fantastiskt

Kym

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Property was clean and the front desk attendants were very nice. It was a little tricky getting in and out of the property. It is right off of a very busy interstate so all night you hear sirens, cars honking and cars speeding by. It is not situated in the nicest area but I felt very safe at this property. I would stay again if I ever traveled to this area again.
Bodde här 1 natt i april 2024
Svar från Sophia CSR 20 apr. 2024
Hi Kym,Many thanks for the review with positive comments and ratings. Our team will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

6/10 Okej

Pamela

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Decent place to stay
Bodde här 3 nätter i april 2024
Svar från Sophia CSR 20 apr. 2024
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Fantastiskt

Janine Julisca de

Reste med familjen
Gillade: Personal och service och bekvämligheter
Close to many stores
Bodde här 3 nätter i april 2024
Svar från Sophia CSR 18 apr. 2024
Dear Guest,It's wonderful to hear that you found our location convenient with many stores nearby. We strive to provide a convenient and comfortable experience for all our guests, and we're glad that our proximity to stores met your needs. Thank you for choosing to stay with us, and we hope to welcome you back again in the future!

2/10 Väldigt dåligt

Tamilea

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Bugs crawling on the bathroom floor. I was then moved to another room. In that room the refrigerator wasn’t working, the pillow cases was dirty as well as the tub. I kept having to get my keys reactivated. Then the tv wasn’t working the last night of my stay. I will never book a room in the Holiday Inn again and I will never recommend them. My cousin whom I told to book with them also had a horrible experience.
Bodde här 4 nätter i april 2024
Svar från Sophia CSR 16 apr. 2024
Hi Tamilea,We're truly sorry for the multiple issues you encountered during your stay. Cleanliness and functionality are paramount to us, and we apologize for falling short of your expectations. Your feedback is crucial, and we'll address these concerns promptly to prevent similar incidents in the future. We understand your frustration and disappointment, and we regret any inconvenience caused. Please know that your experience does not reflect our usual standards, and we hope to have the opportunity to regain your trust in the future.

2/10 Väldigt dåligt

Roberto

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Muy malo en la habitación estaba el aire roto lo dije ala muchacha de la recepción y nada y lo caro que nos costó 2noches de perro calor no vamos más ahí pésimo atención alos costumbre
Bodde här 2 nätter i april 2024
Svar från Sophia CSR 16 apr. 2024
Hi Roberto,We apologize for the discomfort you experienced due to the broken air conditioning in your room. Providing a comfortable stay is our priority, and we regret falling short of your expectations. Your feedback is valuable, and we'll address this issue with our team to ensure it doesn't happen again. We understand your frustration and hope to have the opportunity to regain your trust in the future.

8/10 Bra

Matthew

Reste med familj och småbarn, Affärsresenär
Hard to get in and out of motel parking.
Bodde här 1 natt i april 2024
Svar från Sophia CSR 16 apr. 2024
Hi Matthew,Thank you for taking the time to share your feedback with us! We are glad to know that you had a nice stay with us. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.