Reception

Recensioner av Hotel Greystone - Adults Only

4 out of 5
Hotel Greystone - Adults Only
1920 Collins Avenue, Miami Beach, FL

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 370 av 559 recensioner" "
8 - Bra i betyg. 102 av 559 recensioner" "
6 - Okej i betyg. 45 av 559 recensioner" "
4 - Dåligt i betyg. 18 av 559 recensioner" "
2 - Väldigt dåligt i betyg. 24 av 559 recensioner" "

9,4/10

Renlighet

9,4/10

Personal och service

8,8/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Markus

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i april 2023
Svar från Fernando R. - Assistant Front Office Manager 28 apr. 2023
Thank you for the awesome score Markus! We look forward to having return with us in the near future. Until then, safe travels!

6/10 Okej

MAGNUS

Bodde här 2 nätter i mars 2023
Svar från Jordan Stone 13 mars 2023
Good Morning Magnus, Thank you for staying with us at Hotel Greystone. We appreciate you taking the time to leave us a review. I'm sorry to hear that your stay was just okay. If you would like to discuss in further detail, please feel free to reach out. Thank you again and we hope to see you soon.

10/10 Fantastiskt

Erika

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great service from the staff! Nice and clean room. The bed was very comfortable. Good location. We’ll come back!
Bodde här 1 natt i januari 2023
Svar från Jordan Stone 3 feb. 2023
Good Morning Erika, Thank you so much for this great review! We appreciate you taking the time to tell us about your experience. We hope to have you back as a guest at Hotel Greystone very soon.

10/10 Fantastiskt

Stefan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fantastic hotel visit
After spending 6 days in San Francisco and Washington DC we arrived to Miami Beach for our remaining 6 days of our honeymoon. The first thing we saw when we stepped into the lobby was a big warm smile. The first 2 nights we didn't sleep many hours. There was loud music and a lot of traffic outside. This is obviously not something that the hotel can control, but we mentioned it to the front desk staff. Before I had finished my sentence, a new much quieter room had been arranged. A perfect example of great customer service. There are always things that doesn’t work out as expected, that's how it is with everything in life. But it's how you handle and solve problems that is the key. All questions and small "problems" were taken care of and fixed immediately. We visited the hotel restaurant twice, and both times felt like magic. Fantastic food, lovely environment, and the service…wow!!! Our waiters (Fabio and Dale) were something else. They were amazing and charming persons that really took their time to explain and recommend what we should try on the menu. This is a restaurant that we definitely would recommend! Every single member of the staff we interacted with was warm, friendly, relaxed in a natural way. You can tell that they like their workplace and they take customer service to a whole new level. Big shout out to Kelly, Brandon, Marissa, Fabio, and Dale, your service was outstanding. We'll be back for sure! Take care and stay safe, Anna & Stefan
Bodde här 6 nätter i juli 2022
Svar från Jordan Stone 1 aug. 2022
Hello Anna & Stefan, Wow! Thank you so much for this amazing review of our property. We appreciate this great feedback. We are so happy to see that our staff were able to provide the excellent guest experience that Hotel Greystone is known for. We will definitley share this with Kelli, Brandon, Marissa, Fabio and Dale. We appreciate you and hope to see you again soon!

10/10 Fantastiskt

Amy

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I love staying at Hotel Greystone! The staff are very friendly and accommodating. The bar is a sexy atmosphere to enjoy a drink. I stay here every time I visit Miami.
Bodde här 1 natt i maj 2024
Svar från Fernando R. - Assistant Front Office Manager 15 maj 2024
Hello Amy, thank you for the wonderful comment! We take everything to heart so that we better ourselves for you and future guest! We look forward to your return in the near future! Until then, safe travels!

10/10 Fantastiskt

Erik John

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
There is a trolly pickup/drop off spot nearby
Bodde här 2 nätter i maj 2024
Svar från Jordan Stone 14 maj 2024
Good Morning Erik Thank you so much for staying with us at Hotel Greystone in Miami Beach. We are thrilled to have hosted you as a guest and we hope to have you back again very soon.

10/10 Fantastiskt

ellen

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wonderful staff! Beautiful place.
Bodde här 1 natt i maj 2024
Svar från Fernando R. - Assistant Front Office Manager 13 maj 2024
Hello Ellen, thank you for the beautiful comment! It was a pleasure to host your stay! We love to see you return in the near future! Until then, safe travels!

10/10 Fantastiskt

Mark, Toronto

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great hotel in a great location
Bodde här 1 natt i maj 2024
Svar från -Fernando,Greystone Assistant Front Office Manager 13 maj 2024
Hello Mark, thank you for great comment! It was a pleasure to host your stay! We look forward to hosting you again in the near future! Until then, safe travels!

10/10 Fantastiskt

LIN

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
good
Bodde här 1 natt i maj 2024
Svar från -Fernando,Greystone Assistant Front Office Manager 13 maj 2024
Hello Lin, thank you for positive comment! It was a pleasure to host your stay! We look forward to hosting you again in the near future! Until then, safe travels!

10/10 Fantastiskt

Özgün

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Parking is too expensive
Bodde här 4 nätter i april 2024
Svar från Fernando R. - Assistant Front Office Manager 8 maj 2024
Hello Ozgun, thank you for the fantastic score! Unfortunately, parking is limited in Miami Beach. I always suggest to rent a car only if you going to use it to go long distances while your here, if not I wouldn't recommend it. You have plenty of ways to get around including trolleys. We look forward to your return in the near future! Until then , safe travels!

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location and fantastic staff
Bodde här 1 natt i maj 2024
Svar från Jordan Stone 6 maj 2024
Good Afternoon Michael, Thank You! Please come see us again very soon.

10/10 Fantastiskt

Meghan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i maj 2024
Svar från Fernando R. - Assistant Front Office Manager 8 maj 2024
Hello Megan, thank you for the awesome score! It was a pleasure to host your stay! We look forward to your return in the near future!

10/10 Fantastiskt

Marisa

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Our stay here was incredible! The service was top tier, the pool and pool bar/staff was fantastic and the restaurant/chef was simply amazing! I will be returning again and again. Bravo Greystone, your service was outstanding!
Bodde här 3 nätter i april 2024
Svar från Jordan Stone 2 maj 2024
Good Afternoon Marisa, Thank you so much for your most recent stay. We appreciate your feedback and we are so happy to see you enjoyed your experience with us. Please feel free to come back again anytime your are in Miami Beach.

8/10 Bra

Danaiy'sha

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was a wonderful place. The staff was absolutely wonderful on my very last day. Our flights did not leave until later in the evening, so we still had access to the beach and still to be able to get access to the beach. We still had access to the hotels pool and the staff was very nice about holding our bags the Hotel was very clean. Nice only complaint that I would have is the water didn’t drain the best in the shower. The door didn’t close really well but other than that it was great.
Bodde här 3 nätter i mars 2024
Svar från Fernando R. - Assistant Front Office Manager 29 apr. 2024
Hello Danaiy'sha, thank you for great feedback! It was a pleasure to host your stay! We take every comment to heart, so that we may better ourselves for you and future guest. Until then, safe travels!

8/10 Bra

Valerie

Reste i grupp
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
This is my go-to hotel when staying in miami. However, today the receptionist was incredibly rude on sunday april 28. Too bad because i am a returning customer
Bodde här 3 nätter i april 2024
Svar från Fernando R. -Front Office Manager 29 apr. 2024
Hello Valerie, thank you for the feedback! We take every comment to heart so that we may better ourselves for you and future guests! If you would like to discuss further, please reach out to me. Until then, safe travels!

8/10 Bra

Ashoomi

Gillade: Bekvämligheter
Bodde här 3 nätter i april 2024
Svar från Fernando R. - Assistant Front Office Manager 12 maj 2024
Hello Ashoomi, Thank you for score! It was a pleasure to host your stay! We look forward to your return in the near future!

8/10 Bra

Elie

Very good hotel to stay when in SoBe
Bodde här 6 nätter i april 2024
Svar från Fernando R. - Assistant Front Office Manager 14 apr. 2024
Hello Elie! Thank you for the score! It was a pleasure to host your stay! We look forward to your return in the near future! Until then, safe travels!

4/10 Dåligt

Yang

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
The real living is not looking like the pics when I booked . Was very loud at night, bad soundproofing.
Svar från Fernando R. - Assistant Front Office Manager 14 apr. 2024
Hello Yang, thank you for the feedback! We take every comment to heart, so that we better ourselves for you and future guest! Please reach out to me the next time you decide to come down. I would love to discuss further. Until the safe travels!

8/10 Bra

Janis

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel Greystone is well maintained and a class act! Nice "welcome" bottle of wine in our room with handwritten note. Staff are extremely friendly, helpful and courteous. Loved the location to beach (chairs & towels included), stores and restaurants. Roof top pool and area were beautiful and nice cozy courtyard to enjoy in the evening. Only downside is room was a little small but loved how eco friendly this hotel is. Would highly recommend.
Bodde här 2 nätter i april 2024
Svar från Fernando R. - Assistant Front Office Manager 11 apr. 2024
Hello Janis, thank you for your wonderful comments! I'm thrilled to tell the team! It was a pleasure to host your stay! We look forward to your return in the near future!

6/10 Okej

enrico

Affärsresenär
couzy property
Bodde här 1 natt i april 2024
Svar från Fernando R. - Assistant Front Office Manager 8 apr. 2024
Hello Enrico, Thank you for the score. Would have love to know why so low. Please reach out to me so we can discuss further. Until then, safe travels!

10/10 Fantastiskt

Alvan

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Work on a deal to make parking costs less to guest
Bodde här 3 nätter i mars 2024
Svar från Fernando R. - Assistant Front Office Manager 4 apr. 2024
Hello Alvan, thank for the great score! I'll make sure to bring it up to the higher up. We look forward to your return in the near future!

10/10 Fantastiskt

Megan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We loved our stay here! My husband and I stayed for our anniversary at the end of March and loved every minute. Super close to the beach and convenient for lots of restaurants and shopping! The roof top pool was clean and not overcrowded. The bar tender was attentive and super sweet! The front desk staff was so helpful and friendly consistently for our stay. The room was clean and the beds were very comfortable! The house keeping staff did a great job daily keeping our living space fresh 🙂 The noise level at night was not bad at all. I'm a light sleeper and I got great night's sleep every night. I highly recommend and will be back!
Bodde här 4 nätter i mars 2024
Svar från Fernando R. - Assistant Front Office Manager 3 apr. 2024
Hello Megan, thank you for the all the wonderful comments! The team will be thrilled to hear the news! We look forward to your return in the near future!

10/10 Fantastiskt

Victor, Newington

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i mars 2024
Svar från Fernando R. - Assistant Front Office Manager 21 apr. 2024
Hello Victor, thank you for awesome score! It was a pleasure to host your stay! We look forward to your return in the near future! Until then, safe travels!

10/10 Fantastiskt

Elvin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Best hotel in Miami!
Bodde här 1 natt i mars 2024
Svar från Fernando R. - Assistant Front Office Manager 31 mars 2024
Hello Elvin, thank you for the great comment! It was a pleasure to host your stay! We look forward to your return in the near future! Until then, safe travels!

10/10 Fantastiskt

Eileen

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Always the best service, beach nearby and pool! Assistant Manager is awesome
Bodde här 1 natt i mars 2024
Svar från Jordan Stone 28 mars 2024
Good Afternoon Eileen, Thank you so much for staying with us at Hotel Greystone in Miami Beach. We are so happy that you had an awesome stay with us and we will make sure to share your feedback with Fernando and the rest of the team! Please come see us again soon.

10/10 Fantastiskt

Joannie

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great service and convenient enough to all great places
Bodde här 3 nätter i mars 2024
Svar från Fernando R. - Assistant Front Office Manager 27 mars 2024
Hello Joannie, thank you for the comment! It was a pleasure to host your stay! We look forward to your return in the near future! Until then, safe travels!

10/10 Fantastiskt

Virgil

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A beautiful.property, perfectly located in South Beach. I really dont have anything negative to write. I would have liked for the restauraunt tonhave been open for breakfast but thats about it. A wonderful hotel!
Bodde här 3 nätter i mars 2024
Svar från Fernando R. - Assistant Front Office Manager 27 mars 2024
Hello Virgil, Thank you for the wonderful comment! It was such a pleasure to host your stay with us! We look forward to your return in the near future!

10/10 Fantastiskt

Matilda

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel!
Bodde här 4 nätter i mars 2024
Svar från Fernando R. - Assistant Front Office Manager 26 mars 2024
Hello Matilda, Thank you for the great comment! It was a pleasure to host your stay! We look forward to your return in the near future!

10/10 Fantastiskt

Sarah, Chicago

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff is attentive and polite and property is right near the beach
Bodde här 2 nätter i januari 2024
Svar från Jordan Stone 26 mars 2024
Good Morning Sarah, Thank you so much for staying with us at Hotel Greystone in Miami Beach. We are so happy to see our staff were able to provide you with an amazing guest experience. Please come back to be our guest anytime you are in the area. It would be our absolute pleasure to host you again.

10/10 Fantastiskt

Tiffany

Bodde här 3 nätter i mars 2024
Svar från Fernando R. - Assistant Front Office Manager 15 apr. 2024
Hello Tiffany, thank you for the fantastic score! It was a pleasure to host your stay! We look forward to your return in the near future!

10/10 Fantastiskt

Sydnie

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fernando was so to everyone, and the lobby looked even better than the pictures on here! Staying at a small hotel was much more enjoyable than a huge and crowded one.
Bodde här 1 natt i mars 2024
Svar från Jordan Stone 26 mars 2024
Good Morning Sydnie, Thank you for being our guest at Hotel Greystone, located in South Beach, Miami. We appreciate your positive feedback and are so happy you had a great stay with us. Thank you for shouting out Fernando, our Assistant Front Office Manager. We will make sure to share this with him and celebrate him in front of his peers. Please come see us again soon, whenever you are in the area.

10/10 Fantastiskt

Jason

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff was so kind and helpful. The rooms in the main building are nicer than the courtyard.
Bodde här 3 nätter i mars 2024
Svar från Fernando R. - Assistant Front Office Manager 25 mars 2024
Hello Jason, thank you for wonderful comments! It was a pleasure to host your stay! We look forward to your return in the near future! Until then, safe travels!

10/10 Fantastiskt

Derick

Bodde här 2 nätter i mars 2024
Svar från Fernando R. - Assistant Front Office Manager 14 apr. 2024
Hello Derick! Thank you for the awesome score! It was a pleasure to host your stay! We look forward to your return in the near future! Until then, safe travels!

10/10 Fantastiskt

Nazly

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was amazing!
Bodde här 5 nätter i mars 2024
Svar från Jordan Stone 21 mars 2024
Good Afternoon Nazly, Thank you so much for staying with us at Hotel Greystone. We appreciate the kind words and look forward to hosting you again soon.

8/10 Bra

Jesse Howard

Gillade: Renlighet och personal och service
Bodde här 3 nätter i mars 2024
Svar från Fernando R. - Assistant Front Office Manager 22 mars 2024
Hello Jesse, thank for the good score! It was a pleasure to host your stay! We look forward to your return in the near future. Until then, safe travels!

10/10 Fantastiskt

Laetitia

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great experience! Clean and convenient location.
Bodde här 2 nätter i mars 2024
Svar från Fernando R. - Assistant Front Office Manager 18 mars 2024
Hello Laetitia, thank you for the great comment! It was such a pleasure to host your stay! I look forward to your return in the near future! Until then, safe travels!

10/10 Fantastiskt

Fareha

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Enjoyed my stay at Gray Stone Walking distance to beach ,restaurant,shops etc
Bodde här 3 nätter i februari 2024
Svar från Fernando R. - Assistant Front Office Manager 17 mars 2024
Hello Fareha, thank you for the lovely comment! It was a pleasure to host your stay! We look forward to your return in the near future. Until then, safe travels!

10/10 Fantastiskt

TIFFANY

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was amazing
Bodde här 2 nätter i mars 2024
Svar från -Fernando,Greystone Assistant Front Office Manager 14 mars 2024
Hello Tiffany, thank you for the great comment! The team will be thrilled to hear! It was a pleasure to host your stay! We look forward to hosting you again in the near future!

8/10 Bra

Alan, Dallas

Bodde här 4 nätter i mars 2024
Svar från Fernando R. - Assistant Front Office Manager 31 mars 2024
Hello Alan, thank you for the score! It was a pleasure to host your stay! We look forward to your return in the near future! Until then, safe travels!

10/10 Fantastiskt

Maccailein

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Service was a class above.
Bodde här 2 nätter i februari 2024
Svar från Fernando R. - Assistant Front Office Manager 10 mars 2024
Hello Maccailein, thank you for the fantastic comments! I'm thrilled to tell the team! We take pride in our service! We look forward to your return in the near future!

10/10 Fantastiskt

Katherine, Arlington

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved everything and can’t wait to go back! Great central location, loved the rooftop pool and amazing staff
Bodde här 3 nätter i februari 2024
Svar från Fernando R. - Assistant Front Office Manager 10 mars 2024
Hello Katherine, thank you for the great comment! It was a pleasure to host your stay! We look forward to your return in the near future! Until then, safe travels!

2/10 Väldigt dåligt

domingo

Bodde här 1 natt i februari 2024
Svar från Jordan Stone 28 mars 2024
Good Afternoon Domingo, Thank you so much for staying with us at Hotel Greystone. I'm sorry to see you didn't enjoy your time on property. I would love to learn more about your experience if you don't mind. Please let me know and it would be my pleasure to reach out.

10/10 Fantastiskt

Silvia

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had a wonderful time at the Greystone. The location can't be beat, the room was very clean and modern, the pool was lovely, and the staff was very helpful.
Bodde här 2 nätter i mars 2024
Svar från Fernando R. - Assistant Front Office Manager 10 mars 2024
Hello Silvia, thank you for the wonderful comments! The team will be thrilled to hear! We look forward to your return in the near future! Until then, safe travels!

8/10 Bra

Daniel

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was okay
Bodde här 6 nätter i februari 2024
Svar från Fernando R. - Assistant Front Office Manager 6 mars 2024
Hello Daniel, thank you for the score! It was a pleasure to host your stay. Please reach out to me the next time you come down. It would be a pleasure to discuss what we could of done better to ensure you had a perfect stay. Until then, safe travels!

10/10 Fantastiskt

Minela

Gillade: Renlighet
Bodde här 2 nätter i mars 2024
Svar från Jordan Stone 26 mars 2024
Hi Minela, Thank you so much for staying with us at Hotel Greystone in Miami Beach. We are so happy you had a great time and we appreciate the excellent rating. Please come see us again anytime you are in Miami Beach.

10/10 Fantastiskt

Kim

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved Fernando snd all the staff. Bar is awesome! Pool Is great. Could not ask for better location
Bodde här 4 nätter i februari 2024
Svar från -Fernando,Greystone Assistant Front Office Manager 2 mars 2024
Hello Kim, thank you for the great comments! The team will be thrilled to hear! It was my pleasure to host your stay! I look forward to hosting you again in the near future! Until then, safe travels!

10/10 Fantastiskt

Tyler

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean, great location.
Bodde här 3 nätter i februari 2024
Svar från Fernando R. - Assistant Front Office Manager 29 feb. 2024
Hello Tyler, thank you for the comment! It was a pleasure to host your stay! We look forward to your return in the near future. Until then, safe travels!

10/10 Fantastiskt

Amy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Jordan Stone 27 feb. 2024
Good Afternoon Amy, Thank you so much for staying with us at Hotel Greystone in Miami Beach. We hope you had an amazing stay and look forward to seeing you again soon.

10/10 Fantastiskt

Marci, JONES

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Beautiful, clean property!
Bodde här 3 nätter i februari 2024
Svar från Fernando R. - Assistant Front Office Manager 23 feb. 2024
Hellp Marci, thank you for the wonderful comment! It was a pleasure to host your stay with us! We look forward to your return in the near future! Until then, safe travels!

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great place. Enjoyed our anniversary celebration. Staff was great.
Bodde här 5 nätter i januari 2024
Svar från -Fernando,Greystone Assistant Front Office Manager 21 feb. 2024
Hello David, thank you for the great comment! It was an honor to host your stay for your anniversary! The team will be thrilled to hear that you enjoyed your stay! We look forward to seeing you again in the near future!