Terrass/Patio

Recensioner av Metropole Suites South Beach

4 out of 5
Metropole Suites South Beach
635 Collins Avenue, Miami Beach, FL

Recensioner

7,2

Bra

10 - Fantastiskt i betyg. 321 av 1001 recensioner" "
8 - Bra i betyg. 297 av 1001 recensioner" "
6 - Okej i betyg. 166 av 1001 recensioner" "
4 - Dåligt i betyg. 83 av 1001 recensioner" "
2 - Väldigt dåligt i betyg. 134 av 1001 recensioner" "

7,6/10

Renlighet

7,8/10

Personal och service

7,0/10

Bekvämligheter

7,0/10

Boendets skick och faciliteter

7,0/10

Hållbarhet

Recensioner

2/10 Väldigt dåligt

Verifierad resenär

Reste med sin partner
Gillade inte: Renlighet och personal och service
Skithotell, otrevlig personal. Åker vi till Miami igen så aldrig det hotellet. Ett rån av pengarna.
Bodde här 8 nätter i november 2019
Svar från TM, Guest Relations 3 dec. 2019
Thank you for your review. I don't believe the Google Translation is accurate, but judging by the 1-Star rating, you did not have a great stay. We are disappointed to learn this. Please consider us again in the future where we can exceed your expectations.

8/10 Bra

Markus

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Okej hotel with amazing service.
A nice boutique hotel with good location. The rooms are big and with good hanging out space. They start to be slightly worn out unfortunally. The front desk service is amazing! Really helpful and friendly! The garden is cute but the pool is too small..
Bodde här 2 nätter i november 2019
Svar från TM, Guest Relations 18 nov. 2019
Hi Markus, thank you for your great feedback. Our rooms are spacious with a living and dining room space as well as a full kitchen. Our staff is professional and friendly, so it's great to know this was your experience. We have more of a splash pool which is a nice place to cool off, but not to swim. We appreciate your review and we welcome you to join us again for a future stay.

10/10 Fantastiskt

Dan

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
väldigt prisvärt hotell ett fynd, nära stranden nära shopping fräsch inredning
Bodde här 1 natt i april 2019
Svar från TM, Guest Relations 29 apr. 2019
Hi Dan! Thank you for an excellent review. We are in a fantastic location only minutes to the beach, restaurants, and entertainment. We welcome the opportunity to host you again for a future stay.

6/10 Okej

Tomas

Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bra läge men sunkigt
Kan inte rekommendera hotellet, läget jättebra, men bilderna gav intryck av coolt design hotell, men var slitet och lite "sunkigt".
Svar från General Manager 2 feb. 2017
Hej och tack för din feedback. Vi värdesätter din åsikt men vi är tråkigt att höra din tid var inte en glödande en. Vi är glada att läsa du älskade vår fantastisk plats. Vi hoppas du kommer tillbaka. Bäst.

8/10 Bra

Per-Erik

Gillade: Personal och service

8/10 Bra

Carl-Göran

Gillade: Renlighet och personal och service

6/10 Okej

Verifierad resenär

Gillade: Renlighet och rummets bekvämlighet
Gillade inte: Personal och service

6/10 Okej

jonathan

8/10 Bra

Daniel, Göteborg

Gillade: Renlighet, personal och service och rummets bekvämlighet
Vi hade några bra dagar i Miami, personalen var hjälpsama och trevliga. Man kunde väl önskat lite mer av renlighet på uteplatsen med fågelbajs på dynerna.

8/10 Bra

Verifierad resenär

Gillade: Personal och service och rummets bekvämlighet
South Beach
Mycket trevligt område

8/10 Bra

Jennie, Åland

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Stort och rymligt rum
Bra läge, nära strand och shopping. Butiker rakt nedanför fönstret. Stort och rymligt rum, hade till och med en liten walk in closet :) Trevlig personal! Gratis shuttle till flygfältet. Fick hjälp att ta oss till rätt plats av en trevlig kille som hette Dave. Enda negativa med hotellet var poolen som var jätteliten.
Svar från Katrine 6 maj 2015
Hello Jennie, We appreciate the time you took to share your honest feedback with us, and all of our future guests! The location of our property is prime. We are in the heart of SoBe, just blocks from all the action. It seems to me that you enjoyed everything that we offer here at Metropole! I will make sure that Dave is aware of your kind praise! We would love to have you stay with us again!

2/10 Väldigt dåligt

marie-louise, Sweden

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Will not choose this one again ...
Difficult review..nice location, big rooms with kitchen area, nice little outside area BUT I had bedbugs in my bed ( a problem the general manager denied, but now I read others have had the same problem...) Low standards and a strange smell....

8/10 Bra

Linnea, Stockholm

Gillade: Personal och service och rummets bekvämlighet
Gillade inte: Renlighet
Perfekt läge
Drömläge, på en paralellgata till oceandrive. Vårt rum hade havsutsikt och det tog inte ens 5 min att gå ner till stranden south beach. Hotellet ligger i ett shoppingområde med ca 20 promenad till Lincoln avenue där alla affärer och restauranger finns. Jättebra hotell om man inte är känslig för lite damm... Ganska sliter hotell fast med massor av charm.
Svar från Katrine 4 feb. 2015
Hello there Linnea, We would like to thank you for sharing your feedback with us, and all of our future guests! Metropole is located in a prime spot here in the heart of SoBe. Everything you will want to do is around the corner from us. Come back again soon! We would love to have you!

4/10 Dåligt

Samuel, södertälje

Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra läge.
Bra läge men ingen hövre standard på hotellet.
Svar från Katrine 9 jan. 2015
Samuel your feedback means a lot to us! Thank you so much for sharing it!! Metropole's location is prime, as we are just blocks from all the hottest spots. We hope to see you again in the future!

8/10 Bra

Erika

Gillade: Renlighet, personal och service och rummets bekvämlighet

10/10 Fantastiskt

Peter

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
The property is really cute it's nice it's near the water and it's well kept and very nice small boutique hotel. What I don't like is the surprise fees that they hit you with sometimes when you arrive and on the app when you're booking it makes it more difficult to find what you're looking for and in the end you feel like you've been tricked
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Cody

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Karolinne

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Really like the hotel. Great location. For the price is wonderful. A little bit old but it is worth for the $$. Staff are very nice.
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

Tamara

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Marquisha

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Property was absolutely disgusting!
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Joshua

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Perfect place!

2/10 Väldigt dåligt

Derek

Reste i grupp
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Booked a suite with two bedrooms and received a one bedroom with two queen beds. Hotel management did not want to reconcile and blamed the booking process through expedia. Did not eat to issue a refund for the difference of the room stayed in vs the room that was paid for.
Bodde här 3 nätter i april 2024

8/10 Bra

Devante

Gillade: Renlighet
Bodde här 2 nätter i april 2024

6/10 Okej

Sarah Sophie

Gillade: Personal och service och boendets skick och faciliteter
Gillade inte: Renlighet
Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Erik

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The mold in the bathroom and I woke up one night and there were worms coming out of the drain of the bathroom sink
Bodde här 4 nätter i mars 2024

10/10 Fantastiskt

Christopher, Alpharetta

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel and the staff was super nice. We will definitely stay here again.
Bodde här 4 nätter i mars 2024

10/10 Fantastiskt

Syed Akif

Bodde här 1 natt i mars 2024

6/10 Okej

Simon

Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Latonja

Bodde här 1 natt i mars 2024

6/10 Okej

Emel, Riverview

Bodde här 2 nätter i mars 2024

2/10 Väldigt dåligt

Christopher

Reste med familj och småbarn, Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
I rented a suite for two days. Shower never worked properly they had maintenance fix it with wrong shower handle on the fly water barley dripped out. Tvs did not work at all lines through them. Ac worked but barely. Everything is beat up in the unit scraped my foot on the flooring that is comming lose in the bedroom. Things may look nice in pictures it is not. We hsd room 415. But we should of definitely stayed at a different property for the price that we paid 1300 for two nights. The fat Tuesdays thst is attached to the hotel the staff is rude and disrespectful im not a local i came for a cruise and stayed to visit your beautiful city but probably will never come back as every where i went i was treated bad because they think im here for spring break.
Bodde här 2 nätter i mars 2024
Svar från TM, Guest Relations 28 mars 2024
We're disappointed to know you had such challenges during your time with us, Christopher. We will take your comments into consideration as we continually work to improve our guests’ experience. March can be challenging on South Beach with Spring Breakers from around the country and the restrictions from the City officials. We hope you will consider staying with us again in the future, perhaps during the Summer, where we can improve your stay.

10/10 Fantastiskt

Jean

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay!
Bodde här 2 nätter i mars 2024
Svar från TM, Guest Relations 28 mars 2024
We're happy to know that you had a great stay, Jean! We hope you will consider us again when you are back in Miami Beach.

10/10 Fantastiskt

Kayla

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff was nice and it was conveniently located within walking distance of many places to eat and shop. Little noisy but it was also spring break so it was to be expected.
Bodde här 2 nätter i mars 2024
Svar från TM, Guest Relations 28 mars 2024
Hi Kayla, thank you for your excellent review! Our staff is attentive and happy to assist. We appreciate your understanding and hope you will visit us again when you are back in Miami.

10/10 Fantastiskt

Sharie

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everything was good. I did not get my deposit back it’s been a week already we even cleaned up the room so house keeping didn’t have to do much before check out I just want my deposit
Bodde här 3 nätter i mars 2024
Svar från TM, Guest Relations 21 mars 2024
Hi Sharie! We are happy to know that your stay went well. I show the incidental hold was released the day after you checked out, so your financial institution will determine how soon it is released from your pending charges. Please keep in mind it was not a charge, so you will not see a refund. We hope you will visit us again when you are back in Miami Beach.

10/10 Fantastiskt

maisha

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent staff & customer service
Bodde här 4 nätter i mars 2024
Svar från TM, Guest Relations 21 mars 2024
Hi Maisha, we are happy that our staff provided such attentive service. Thank you for your excellent review and we hope you will consider us again soon!

10/10 Fantastiskt

Neymar

Gillade: Personal och service och boendets skick och faciliteter
Best price clean and quiet
Bodde här 1 natt i februari 2024
Svar från TM, Guest Relations 21 mars 2024
Thank you for sharing your wonderful feedback, Neymar! We were happy to provide a comfortable stay in the lively South Beach. We welcome you to stay with us again soon.

10/10 Fantastiskt

Jorge

Gillade: Renlighet, personal och service och boendets skick och faciliteter
La cocina en la habitacion
Bodde här 1 natt i mars 2024
Svar från TM, Guest Relations 21 mars 2024
Hi Jorge, thank you for your excellent feedback! We're happy you liked our full kitchen with a mini-fridge, stovetop, microwave, coffee maker, and a toaster. Dishware and cookware included. We hope to host you again soon.

10/10 Fantastiskt

Mark

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Metropole exceeded my expectations in every regard. The staff was very accomodating and the room was very nice. I really enjoyed the great location with South Beach only being a few steps away.
Bodde här 1 natt i februari 2024
Svar från TM, Guest Relations 6 mars 2024
Thank you for joining us here in Miami Beach for a fun-filled visit, Mark! It would be our absolute pleasure to host you again soon.

10/10 Fantastiskt

R

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very friendly
Bodde här 1 natt i februari 2024
Svar från TM, Guest Relations 1 mars 2024
Hi R, thank you for your review. We are happy to hear that our staff provided friendly service to make your stay more comfortable. We welcome you to join us again in the future.

8/10 Bra

Destiny

Gillade: Bekvämligheter
Great had fun
Bodde här 4 nätter i februari 2024
Svar från TM, Guest Relations 1 mars 2024
Hello Destiny, thank you for a great review! We're happy you had fun and hope to have you join us again soon.

6/10 Okej

Suzana

Bodde här 12 nätter i januari 2024
Svar från TM, Guest Relations 21 feb. 2024
Thank you for sharing your rating, Suzana. We look forward to hosting you again where we can make it a 5/5 stay.

10/10 Fantastiskt

Alexandre

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice
Bodde här 2 nätter i januari 2024
Svar från TM, Guest Relations 21 feb. 2024
Thank you for your great feedback, Alexandre! We’re glad to have met all of your expectations for a perfect stay.

10/10 Fantastiskt

Alexandre

Gillade: Renlighet och boendets skick och faciliteter
Nice
Bodde här 1 natt i januari 2024
Svar från TM, Guest Relations 21 feb. 2024
Hi Alexandre, we appreciate your fantastic rating! It would be our pleasure to host you again in the future.

2/10 Väldigt dåligt

Naomi

Gillade: Personal och service
Bodde här 3 nätter i februari 2024
Svar från TM, Guest Relations 21 feb. 2024
We’re disappointed to learn that you did not have a better stay, Naomi. We strive for guest satisfaction, but it seems we fell short this time around. Please consider us again, so we can make things right.

10/10 Fantastiskt

Michelle, Paris

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The receptionist Hyna was amazing. Very friendly and accommodating. The staff overall were great. The location was perfect. Close to beach and shopping. Yes the bed heads were old and peeling if you care about such things. The two bedroom units were perfect for us. We would definitely stay there again
Bodde här 1 natt i januari 2024
Svar från TM, Guest Relations 7 feb. 2024
Hi Michelle, thank you for your thoughtful review! We are glad to know that you enjoyed our exceptional staff service and perfect location. It would be our pleasure to host you again when you are back in Miami.

8/10 Bra

Shannalee

Reste i grupp
Gillade: Renlighet, personal och service och bekvämligheter
You get what you pay for. It’s cheap and walkable to everything. It’s not very quiet.. we had a room next to the street and you can hear EVERYTHING. The elevator felt like it was going to break. The housekeeping didn’t speak English so I had to try and explain to them that I needed toilet paper… There was a cockroach in the bathroom. No hand soap for the bathroom or kitchen…. I didn’t mind staying here even though my review sounds like I did. If this hotel wasn’t conveniently near the beach, shops and restaurants I would say not to stay here. But if you’re looking for a cheap place to stay this is a good option.
Bodde här 3 nätter i januari 2024
Svar från TM, Guest Relations 31 jan. 2024
Thanks for your feedback, Shannalee.

10/10 Fantastiskt

carla

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing ! Clean , excelente location , very nice staff, perfect!
Bodde här 4 nätter i januari 2024
Svar från TM, Guest Relations 31 jan. 2024
Hi Carla, thank you for sharing your experience with us! It's nice to know that our staff provided great service and our location was excellent. We welcome you to stay with us again for a future stay.

4/10 Dåligt

Jocelyn

Bodde här 2 nätter i januari 2024
Svar från TM, Guest Relations 20 mars 2024
We're disappointed you did not have a better stay, Jocelyn. We hope you will consider us again, where we can make things right.

4/10 Dåligt

Darshna, Malden

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I'm a breastfeeding mother, and needed a place with a full size fridge so I can store my frozen milk and freeze ice packs. I searched a lot and this was one of the place that came up. I called them twice before booking and twice after booking to make sure I will have a refrigerator in my suite. We checked in at 1 am and my room only had a wine fridge- not even a mini fridge. I asked the front desk and they said they can move me the next day. Ok. Things happen and at least they are willing to fix it. The next day they told me they are totally booked and they can't move me. I checked, they had vacancy, 6 units available. But no, they won't move me to a suite where I can access a refrigerator. The manager said they'll figure out "something", replaced my cooler with a mini fridge where the freezer was only good enough to fit my ice pack. It took 3 days to freeze my ice pack and by day two over half of my frozen milk had thawed. They at least let me store the rest in their communal refrigerator. They didn't want to go through the inconvenience of cleaning an extra room, so I had to be inconvenienced for a 5-day long stay. I'm cursing the day I decided to book this hotel. CRAPPY wifi. Small, musty rooms with loud AC and sticky floors. Kitchen didn't even have paper or dish towels, all pans were nonstick and completely scratched. Shower stall so tiny it flooded the bathroom everytime we showered. I don't know why it is listed as a 4-star hotel, it's a 3-star if I'm being overly
Bodde här 4 nätter i januari 2024

10/10 Fantastiskt

Felipe

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från TM, Guest Relations 1 feb. 2024
Your top score makes our day, Felipe! We hope to host you again soon.