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Recensioner av WoodSpring Suites Miami Southwest

2.5 out of 5
WoodSpring Suites Miami Southwest
16055 SW 117th Avenue, Miami, FL

Recensioner

6,6
10 - Fantastiskt i betyg. 313 av 1001 recensioner" "
8 - Bra i betyg. 192 av 1001 recensioner" "
6 - Okej i betyg. 144 av 1001 recensioner" "
4 - Dåligt i betyg. 122 av 1001 recensioner" "
2 - Väldigt dåligt i betyg. 230 av 1001 recensioner" "

6,8/10

Renlighet

7,4/10

Personal och service

6,2/10

Bekvämligheter

6,8/10

Boendets skick och faciliteter

6,4/10

Hållbarhet

Recensioner

8/10 Bra

Mandy

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
staff was super friendly! no noise complaints. the room was clean and very convenient for solo trip
Bodde här 4 nätter i mars 2024
Svar från Manager 17 maj 2024
Thank you for staying with us.

10/10 Fantastiskt

Fernando

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från Manager 10 maj 2024
Thank you.

2/10 Väldigt dåligt

Moraima

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property looks nice in pictures and the outside till they give you an outdated room with old ripped chairs and it says its a suite with no amenities. The room was dirty hall ways were dirty. It wasn't woth the money.
Bodde här 2 nätter i maj 2024
Svar från Manager 10 maj 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 Fantastiskt

Luis

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Convenient location with secure parking lot and rooms are very clean.
Bodde här 8 nätter i december 2023
Svar från Manager 3 maj 2024
Thank you for staying with us.

8/10 Bra

Timmy

Reste med sin partner
Gillade: Personal och service
Very friendly staff! The room has all it needs.
Bodde här 11 nätter i april 2024
Svar från Manager 3 maj 2024
Thank you.

2/10 Väldigt dåligt

Antoine

Bodde här 5 nätter i april 2024
Svar från Manager 24 maj 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.

2/10 Väldigt dåligt

Julio

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Stay away!!!! Dirtiest hotel booked via Expedia. Poor conditions, filthy, doors salami g all hours night. Tried canceling and was unsuccessful, ended up leaving and going somewhere where I could get Sleep. I do not recommend this hotel to any traveler.
Bodde här 2 nätter i april 2024
Svar från Manager 3 maj 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 Fantastiskt

Christian

Gillade: Personal och service och boendets skick och faciliteter
Exactly what I was hoping for
Bodde här 1 natt i april 2024
Svar från Manager 29 apr. 2024
Thank you.

10/10 Fantastiskt

Shalisha

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
My second time staying at this hotel, For the price the stay is really nice, I love the smell walking through the room isles. Definitely would recommend!
Bodde här 5 nätter i april 2024
Svar från Manager 29 apr. 2024
Thankyou for staying with us.

6/10 Okej

Ronnie

Reste med familjen
There was a lingering odor that never went away
Bodde här 15 nätter i mars 2024
Svar från Manager 29 apr. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

4/10 Dåligt

pamela

Gillade inte: Boendets skick och faciliteter
An when you walk the floor squeak
Bodde här 1 natt i februari 2024
Svar från Manager 29 apr. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

2/10 Väldigt dåligt

Brittany

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Manager 25 apr. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.

8/10 Bra

Cesar

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Manager 25 apr. 2024
Thank you.

2/10 Väldigt dåligt

Edward

Gillade inte: Renlighet och personal och service
Terrible.
Bodde här 2 nätter i april 2024
Svar från Manager 25 apr. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.

2/10 Väldigt dåligt

WILLIAM

Gillade: Personal och service
Gillade inte: Renlighet
Había cucarachas en el cuarto
Bodde här 1 natt i april 2024
Svar från Manager 12 apr. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

4/10 Dåligt

Duane

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very noisy and wasn’t very clean.
Bodde här 2 nätter i april 2024
Svar från Manager 12 apr. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

2/10 Väldigt dåligt

Maribel

Gillade inte: Renlighet och boendets skick och faciliteter
A/c broken and bad smell
Bodde här 1 natt i april 2024
Svar från Manager 8 apr. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 Fantastiskt

Ricardo

Affärsresenär
Gillade: Personal och service och boendets skick och faciliteter
Nice n calm
Bodde här 3 nätter i mars 2024
Svar från Manager 8 apr. 2024
Thank You

6/10 Okej

Michael

Reste med sin partner
Very basic
Bodde här 2 nätter i mars 2024
Svar från Manager 8 apr. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

2/10 Väldigt dåligt

tabethia

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
When getting off the elevator, the entire 3rd floor reeked of a musty, foul order along with some form of air fresher. The shower in my room on the 3rd floor was backed up so water puddled while using it. There was black mold on the ceiling in the bathroom and there were no curtains on the window, no iron and ironing board, no hangers, or actual blankets on the beds. The Absolute worst place I’ve ever stayed.
Bodde här 2 nätter i mars 2024
Svar från Manager 1 apr. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 Fantastiskt

Franklin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 7 nätter i mars 2024
Svar från Manager 1 apr. 2024
Thank you.

8/10 Bra

Gabriel

Reste med familjen
Gillade: Boendets skick och faciliteter
lots of noise and the smell of cooking everywhere.
Bodde här 1 natt i mars 2024
Svar från Manager 25 mars 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

8/10 Bra

Shaquan

Nice stay
Bodde här 7 nätter i mars 2024
Svar från Manager 25 mars 2024
Thank you.

8/10 Bra

Roderick

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was okay.
Bodde här 7 nätter i mars 2024
Svar från Manager 25 mars 2024
Thank you.

2/10 Väldigt dåligt

Nataly

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Absolutely disgusting. Definitely giving your local run down motel vibe.
Bodde här 10 nätter i mars 2024
Svar från Manager 25 mars 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 Fantastiskt

claudia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice
Bodde här 1 natt i mars 2024
Svar från Manager 25 mars 2024
Thank you.

6/10 Okej

Mariselis

Reste med familj och småbarn
Gillade: Personal och service och boendets skick och faciliteter
Pisos sucios. No utensilios para uso de la cosina. Todo lo demas ok.
Bodde här 1 natt i mars 2024
Svar från Manager 11 mars 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

2/10 Väldigt dåligt

José

Es un lugar de muy mala categoría y los precios son muy altos. Se huele a marihuana en todo el hotel y me siento muy inseguro estando aquí con mi hijo pequeño. Tengo fotos de el deterioro de los inmuebles y el churre de la resección.
Bodde här 1 natt i mars 2024
Svar från Manager 11 mars 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 Fantastiskt

Heyssel M Montenegro, Indianapolis

Bodde här 11 nätter i februari 2024
Svar från Manager 1 apr. 2024
Thank you.

2/10 Väldigt dåligt

Abel

Reste med sin partner
Los cuartos tienen mucho mal olor, se pega en la ropa y en la piel
Bodde här 5 nätter i mars 2024
Svar från Manager 11 mars 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 Fantastiskt

Ana

Bodde här 2 nätter i januari 2024
Svar från Manager 8 mars 2024
Thank you.

10/10 Fantastiskt

Nikkie

Bodde här 1 natt i februari 2024
Svar från Manager 8 mars 2024
Thank you.

4/10 Dåligt

Angela

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Ac in our room didn’t work . Our first room smell like mildew .bathroom was dirty
Bodde här 4 nätter i februari 2024
Svar från Manager 8 mars 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

2/10 Väldigt dåligt

jovier

Reste med sin partner
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
this hotel is really bad experience….
Bodde här 1 natt i mars 2024
Svar från Manager 4 mars 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 Fantastiskt

Andrew

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean and quiet.
Bodde här 1 natt i mars 2024
Svar från Manager 8 mars 2024
Thank you for staying with us.

4/10 Dåligt

Luz

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet
The cleaning in the shared areas was poor. Even in the room we found some cockroach. The kitchen was completely empty so we couldn’t cook or eat anything there. The bed was pretty uncomfortable too, and you can hear the noise around the room. We couldn’t sleep several nights as the neighbors were walking loudly upstairs and also you can hear the whole conversation from outside in the aisle.
Bodde här 7 nätter i februari 2024
Svar från Manager 4 mars 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 Fantastiskt

LaDonna

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
safe/easy parking
Bodde här 1 natt i februari 2024
Svar från Manager 1 mars 2024
Thank you.

4/10 Dåligt

MARIA

Bodde här 1 natt i februari 2024
Svar från Manager 25 mars 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.

2/10 Väldigt dåligt

Emily

Bodde här 1 natt i februari 2024
Svar från Manager 25 mars 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.

4/10 Dåligt

Lianne

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The entire hotel has a strong bad smell and the property isn’t very clean
Bodde här 1 natt i februari 2024
Svar från Manager 26 feb. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 Fantastiskt

Jordan

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Had bed bugs and roaches
Bodde här 3 nätter i februari 2024
Svar från Manager 26 feb. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 Fantastiskt

Blaine

Nice staff lady
Bodde här 1 natt i februari 2024
Svar från Manager 23 feb. 2024
Thank you for staying with us.

8/10 Bra

Joanne

Bodde här 1 natt i februari 2024
Svar från Manager 23 feb. 2024
Thank you.

2/10 Väldigt dåligt

Obinna

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Staff was super unprofessional, room was not clean on my second stay with them and they do not offer proper cleaning supplies and towels. Only two pillows for a queen bed. NEVER RETURNING BACK
Bodde här 3 nätter i februari 2024
Svar från Manager 23 feb. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

4/10 Dåligt

Maywell

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Tuve que pedir toallas, sábana, en 10 días que estuve nunca me cambiaron nada de eso y mucho menos me dieron limpieza en la habitación
Svar från Manager 23 feb. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

2/10 Väldigt dåligt

Renee

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
The room floor was dirty, it was even uncomfortable walking around with socks on. My partner felt uncomfortable due to the environment of the hotel. The place is best described as a hotel for traveling construction workers just needing a place to lay their heads. Will not be stay here again.
Bodde här 3 nätter i februari 2024
Svar från Manager 23 feb. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

6/10 Okej

Verifierad resenär

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
No sabia q es un hotel donde no esta considerada la limpieza no hay disponibilidad de toallas por ejemplo
Bodde här 5 nätter i februari 2024
Svar från Manager 23 feb. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

2/10 Väldigt dåligt

Jayne

Reste med familjen
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Meh
Gross- fur all over the door sweep attached to the main entry door, as well as in the bathroom. The whole floor seemed to be smeared with a sticky gross something- literally kept my shoes on the entire time (and told my kids to do the same). Sheets were clean. Staff was friendly.
Bodde här 1 natt i februari 2024
Svar från Manager 19 feb. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

2/10 Väldigt dåligt

Nestor

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The building smell bad, the room was diry, it smell like humidity, there was hair all over .The door to the refrigerator was rusted and spray painted.
Bodde här 2 nätter i februari 2024
Svar från Manager 19 feb. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 Fantastiskt

Samuel

Reste med familj och småbarn
Gillade: Personal och service och boendets skick och faciliteter
Front Desk Agent and Front Desk Manager. Are Súper Star.
Bodde här 3 nätter i februari 2024
Svar från Manager 19 feb. 2024
Thank you.