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Recensioner av Residence Inn by Marriott Newport/Middletown

3 out of 5
Residence Inn by Marriott Newport/Middletown
325 W Main Rd, Middletown, RI

Recensioner

9,4

Enastående

10 - Fantastiskt i betyg. 305 av 437 recensioner" "
8 - Bra i betyg. 105 av 437 recensioner" "
6 - Okej i betyg. 18 av 437 recensioner" "
4 - Dåligt i betyg. 6 av 437 recensioner" "
2 - Väldigt dåligt i betyg. 3 av 437 recensioner" "

9,6/10

Renlighet

9,4/10

Personal och service

9,0/10

Bekvämligheter

9,4/10

Boendets skick och faciliteter

9,2/10

Hållbarhet

Recensioner

8/10 Bra

christer, sweden

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ett utmärkt hotell
Detta var ett av de bästa hotell/motell jag bott på i USA. Vi hade småbarn med oss 0ch hotellet gjorde allt för att de också skulle trivas. Kan verkligen rekommendera detta hotell när du besöker området runt Newport RI

10/10 Fantastiskt

Joakim, Sweden

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Trevligt hotell
Vi är en familj med barn 15 och 12 år. Tog en lägenhet med 2 sovrum. Mycket bra standard och gott om plats. Ett allrum/kök och dubbla badrum. Väldigt bra mottagande i receptionen och bra tips på restauranger mm. Frukosten var varierande och det fanns mycket att välja på.

10/10 Fantastiskt

Joel

Reste med sin partner
Gillade: Bekvämligheter och boendets skick och faciliteter
Good breakfast. Friendly , professional staff.
Bodde här 2 nätter i mars 2024
Svar från Michael-GM 4 mars 2024
Thank you for your positive review. We hope we have the chance to provide you lodging again in the future.

4/10 Dåligt

ursula

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
The rooms A/C or compressor went on and off all night with the sound of a jet engine and ran for about 20 minutes at a time. Could not turn it off, the panel was locked and got no sleep.
Svar från Michael-GM 1 mars 2024
Thank you for taking the time to share your experience with us. I apologize for the inconvenience.

10/10 Fantastiskt

Jean robert

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
In residential zone I feel like home
Bodde här 2 nätter i februari 2024
Svar från Michael GM 27 feb. 2024
Thank you for your positive review!

10/10 Fantastiskt

lida

Bodde här 1 natt i februari 2024
Svar från Michael-GM 26 mars 2024
Thank you

6/10 Okej

Jill

Reste med familjen
Gillade: Renlighet och personal och service
We have stayed at this property before, and it is convenient and a pretty good hotel. However, in comparison with the Residence Inn we just stayed at last month in Washington, DC, this one failed us in a several ways: 1) Breakfast--powered eggs, all breads wrapped in plastic, pre-packaged stuff.... 2) television couldn't hook into our Netflix or Hulu accounts... 3) rollaway came as a folded-in-half bed and was terribly uncomfortable. Staff was kind, and quick to help.
Bodde här 1 natt i februari 2024
Svar från Michael- GM 20 feb. 2024
Thank you for taking the time to let us know about your recent stay. I would like to address each issue individually. We are currently in the process of upgraded TV entertainment package to include streaming channels. This is a long process. We do not or have never used powdered eggs. We do not use shelled eggs per Marriott requirement, but they are liquid and not powdered. We do individually wrap most items as our guest would rather not have their food exposed to other guest that may handle them first. I would also like to apologize for the comfort of the rollaway. I hope we have the opportunity to serve you again in the future so you can see the upgrades for yourself.

10/10 Fantastiskt

Cathy

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från Michael-GM 19 feb. 2024
Thank you for your positive review. I hope we have the opportunity to serve you again in the future.

10/10 Fantastiskt

Joe

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff was amazing!!! Friendly, professional and very accommodating! The property is also extremely nice and well maintained!
Bodde här 2 nätter i februari 2024
Svar från Michael- GM 19 feb. 2024
Thank you for your great comments. I will share with the staff. I hope your travels bring you to Newport again.

8/10 Bra

Mesías I

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Is very Good thank you
Bodde här 2 nätter i januari 2024
Svar från Michael- GM 22 jan. 2024
Thank you for your positive review. I hope we have the opportunity to provide you with any future hotel accommodations.

10/10 Fantastiskt

Babak

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The pool was small and shallow but everything else was close to expectations.
Bodde här 1 natt i januari 2024
Svar från Michael- GM 16 jan. 2024
Thank you for your positive review. I hope we have the opportunity to serve you again in the future.

10/10 Fantastiskt

Kenneth

Bodde här 1 natt i december 2023
Svar från Michael - GM 22 jan. 2024
Thank you for your positive review. I hope we have the opportunity to provide you with any future hotel accommodations.

10/10 Fantastiskt

Jantra

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Thank you
Bodde här 1 natt i december 2023
Svar från Michael-GM 3 jan. 2024
Thank you for the positive review. We hope we have the opportunity to serve you again in the future.

10/10 Fantastiskt

Chandana

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Property was in convenient location. Free morning breakfast is good and we loved nice warm swimming pool.
Bodde här 1 natt i december 2023
Svar från Michael-GM 29 dec. 2023
Thank you for your positive review.

6/10 Okej

Iryna

Reste med familj och småbarn
Gillade: Renlighet, personal och service och bekvämligheter
The room had an unusual odor, possibly due to its kitchen, resulting in furniture carrying cooking smells. The sofa appeared worn and torn. However, the common areas were well-maintained, clean, and the breakfast was enjoyable.
Bodde här 1 natt i december 2023
Svar från Michael-GM 29 dec. 2023
Thank you for sharing you experience while staying with us. I will pass om to our housekeeping staff. Have a great new year.

10/10 Fantastiskt

Christine

Gillade: Renlighet
Bodde här 2 nätter i december 2023
Svar från Michael-GM 25 dec. 2023
Thank you for your positive feedback. We look forward to serving you again in the future.

10/10 Fantastiskt

Nina

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great location, great staff and service, clean rooms, we'll be back for sure!
Bodde här 1 natt i december 2023
Svar från Michael-GM 22 dec. 2023
Thank you for your positive feedback. We look forward to serving you again in the furure.

8/10 Bra

YVONNE

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The people in the room above were very noisy right up to 11:00 pm. The room needs new mattress even on the sofa bed. The are not the most comfortable, too soft & sofa bed mattress you can feel every spring in it, could use an extra foam padding
Bodde här 2 nätter i november 2023
Svar från Michael-GM 22 dec. 2023
Thank you for your feedback. Sorry the sofa bed wasn't as comfortable as you like. I appreciate the comments.

10/10 Fantastiskt

Annmary

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från Michael-GM 27 nov. 2023
Thank you. I am happy you enjoyed your stay.

8/10 Bra

daniel

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice stay
Bodde här 2 nätter i november 2023
Svar från Michael-GM 7 nov. 2023
I am very happy you enjoyed your stay. Thank you for choosing Residence Inn by Marriott Middletown

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The check in was quick. The room wasn’t ready. We are a family with 3 kids, we didn’t have enough towels. The extra roll over bed I asked for in the reservation wasn’t in the room, we didn’t have any sheets for the sofa bed. In overall it wasn’t ready for our capacity. The sofa bed is very uncomfortable, even for children.
Bodde här 1 natt i oktober 2023
Svar från Michael-GM 13 okt. 2023
Thank you for sharing your comments regarding your most recent stay. I am sorry we fell short with the sofa bed and supplies during your stay. I am pleased that overall it was a nice stay. I hope we have the chance to make it up to you in the future.

10/10 Fantastiskt

Maureen

Bodde här 1 natt i oktober 2023
Svar från Michael-GM 7 nov. 2023
I am very happy you enjoyed your stay. Thank you for choosing Residence Inn by Marriott Middletown

10/10 Fantastiskt

Bruce

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very Nice Stay!
Great staff! My wife and I were greeted with a warm and genuine smile. It was a smooth transition checking in and out. The room was clean and comfortable. There was a good selection of food items for the free breakfast.The price was a bit high, but.would stay again.
Bodde här 3 nätter i oktober 2023
Svar från Michael- GM 7 okt. 2023
Thank you for your very kind review of our hotel. I am pleased you enjoyed your stay and look forward to serving you again in the future.

10/10 Fantastiskt

Veronica

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very good hotel specially the personal
Bodde här 1 natt i september 2023
Svar från Michael-GM 11 sep. 2023
Thank you for the positive review. I am pleased you enjoyed your stay and hope we have the opportunity to serve you again in the future.

8/10 Bra

Dimitar

Bodde här 2 nätter i augusti 2023
Svar från Michael-GM 30 aug. 2023
Thanks for the positive review score. Glad you enjoyed your stay.

10/10 Fantastiskt

Dana

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was very clean super cute. They make it easy for you to get in town.
Bodde här 1 natt i augusti 2023
Svar från Michael- GM 25 aug. 2023
Thank you for the positive review. I am happy to enjoyed your stay. I hope we have the opportunity to serve you again in the future.

10/10 Fantastiskt

Erica

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i augusti 2023
Svar från Michael - GM 25 aug. 2023
Thanks for the great review. I hope we have the chance to serve you again in the future.

10/10 Fantastiskt

elizabeth

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2023
Svar från Michael-GM 21 aug. 2023
Thank you for the nice review of our property. I hope you come and visit us again.

10/10 Fantastiskt

Georgianna

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The property was well maintained and very accommodating staff.
Bodde här 1 natt i augusti 2023
Svar från Michael- GM 9 aug. 2023
I am very pleased you enjoyed your stay with us. We hope to serve you again in the future.

8/10 Bra

Julie

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Overall we enjoyed our stay. It was very convenient to downtown Newport. We enjoyed the breakfast as it had plenty of options. Loved the hot oatmeal with all the toppings they offered. The last day of our trip the water was shut off for about 30 minutes as I was finishing up my shower (not fun). Our toilet had issues as well. Room was very nice though. We would stay here again.
Bodde här 2 nätter i maj 2023
Svar från Michael- GM 9 juni 2023
Thank you for your positive feedback. I do apologize for the water issue though. We hope you come stay with us again whenever you find yourself in Newport, RI.

10/10 Fantastiskt

Ashley

Bodde här 1 natt i maj 2023
Svar från Michael- GM 19 juli 2023
Thank you

10/10 Fantastiskt

WILLIAM

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2023
Svar från Michael- GM 23 maj 2023
Thank you for the positive feedback. We are very happy you enjoyed your stay. We hope we have the opportunity to serve you again in the future.

10/10 Fantastiskt

Ron J

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Friendly & informative staff, clean facility
The front desk gal “Elaine” Was very helpful and such great personality. She is a true asset to this location. Room well cleaned & great condition. Breakfast area very clean and food items fresh too!
Bodde här 2 nätter i maj 2023
Svar från Michael- GM 22 maj 2023
Thank you for your positive review of your stay with us. I will pass along your remarks to Elaine and Breakfast staff.Thank you and we hope you will stay with us again.

10/10 Fantastiskt

Barry

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i maj 2023
Svar från Michael- GM 22 maj 2023
Thank you, I am happy you enjoyed your stay.

10/10 Fantastiskt

Sandra

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wonderful property. Great staff.
Bodde här 2 nätter i april 2023
Svar från Michael- GM 15 apr. 2023
Thank you very much. I am very pleased you enjoyed your stay. I hope we have the chance to provide lodging for you in the future.

6/10 Okej

Kathleen

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
The suites are small and advertise they sleep 5 people but they don't. The breakfast was great and the downstairs seating areas by the fireplace were very nice. Staff was very friendly.
Bodde här 3 nätter i mars 2023
Svar från Michael- GM 7 apr. 2023
Thank you for taking the time to share your view of your last stay with us. I am glad you were happy with staff and breakfast. Although the web site does say maximum capacity of room is 5 people, we don't recommend 5 people. Sorry for any confusion.

8/10 Bra

Claudia

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location! Only 10 min drive to the restaurants. My only comment is that the hotel doesn’t offer conditioner and for a girl with long hair that is a turn down.
Bodde här 1 natt i mars 2023
Svar från Michael- GM 25 mars 2023
Thank you for the positive feedback, I am sorry we did not have separate condition as our shampoo is conditioning shampoo. I hope we have the opportunity to serve you again in the future.

10/10 Fantastiskt

nicholas

Bodde här 1 natt i mars 2023
Svar från Michael- GM 15 apr. 2023
Thank you very much for the positive review. We hope we have the opportunity to serve you again in the future.

10/10 Fantastiskt

Joyce

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2023
Svar från Michael- GM 20 mars 2023
Thank you for the positive feedback. I hope you will stay with us again in the future.

8/10 Bra

Winston

Bodde här 1 natt i mars 2023
Svar från Michael- GM 7 apr. 2023
Thank you.

8/10 Bra

Olivia

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great Place to Stay!
Overall my stay was very good. I was disappointed that there were no shower caps available in the bathrooms. Other than that it was quite accommodating. I would stay here again and recommend it to my family and friends.
Bodde här 1 natt i mars 2023
Svar från Michael- GM 10 mars 2023
Thank you for your positive comments, sorry about the shower caps not in rooms, we do provide at desk by request.

4/10 Dåligt

Susan

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very nice hotel
This hotel is lovely! Great location! Free breakfast was very good. The front desk employees are professional & accommodating. And friendly. There was an issue with the people staying above us. They were extremely noisy throughout the night. The front desk was apologetic and did everything they could to try to help the situation.
Bodde här 1 natt i mars 2023
Svar från Michael- GM 10 mars 2023
I appreciate the positive feedback. Sorry about the noisy upstairs neighbors.

10/10 Fantastiskt

michael

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was perfect except the building insulation is poor. You can hear every mechanical item running when turned on and people talking was noticed all the time. BUT I WOULD STAY THERE AGAIN. That was not a deal breaker. Office staff was very helpful when needed.
Bodde här 4 nätter i januari 2023
Svar från Michael-GM 23 jan. 2023
Thank you for your positive feedback. I hope you stay with us again when you visit the Newport, RI area.

10/10 Fantastiskt

maria

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was spacious and clean. Breakfast was include.
Svar från Michael-GM 20 jan. 2023
Thank you for your kind feedback. Happy you enjoyed your stay.

10/10 Fantastiskt

Jennifer

Reste med familjen
Gillade: Boendets skick och faciliteter och rummets bekvämlighet
For the 4th year in a row i’ve booked a two bedroom suite for my birthday. My family enjoys celebrating with me and this makes it perfect. The pool & hot tub were both open and perfect!
Bodde här 1 natt i januari 2023
Svar från Michael-GM 6 jan. 2023
Thank you for your positive feedback. Vet Happy you enjoyed your stay with us.

8/10 Bra

Raul M

Gillade: Renlighet, personal och service och bekvämligheter
Clean, new, and tucked away from street traffic noise.
Bodde här 1 natt i december 2022
Svar från Michael-GM 17 dec. 2022
Thank you and I am happy you enjoyed your stay.

10/10 Fantastiskt

Robert B

Svar från Michael-GM 7 nov. 2023
I am very happy you enjoyed your stay. Thank you for choosing Residence Inn by Marriott Middletown

10/10 Fantastiskt

Robert B

Svar från Michael-GM 7 nov. 2023
I am very happy you enjoyed your stay. Thank you for choosing Residence Inn by Marriott Middletown

10/10 Fantastiskt

Jennifer

Bodde här 1 natt i november 2022
Svar från Michael-GM 2 dec. 2022
Thank you!!!

10/10 Fantastiskt

Jayme

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quick and friendly staff, clean room, reasonably priced.
Bodde här 1 natt i november 2022
Svar från Michael-GM 14 nov. 2022
Thank you for your feedback and we hope to be able to provide you hotel accommodations again in the future.