Dear Mr. David,Thank you for sharing your comments regarding your recent experience at NH Collection Milano CityLife.I am pleased that, overall, you’ve had an enjoyable stay, but disappointed that certain aspects did not entirely meet your expectations. Do not hesitate to share further details on your stay to improve the service provided to our valued guests as we always look for opportunities enhance guests experience.We truly hope to have the opportunity to welcome you back very soon.Sincerely,Riccardo BombaciGeneral Manager

Dear Mr. Jonas,On behalf of the entire NH Collection CityLife Team, we wish to thank you for sharing your feedback on your recent stay with us.We are delighted to learn that your experience was up to your expectations and we are truly looking forward to welcoming you back in the future.Kind Regards,Riccardo Bombaci General Manager

Dear Martin,On behalf of the entire NH Collection CityLife Team, we thank you for sharing this top score review!We are delighted to know you fully appreciated the assigned rooms, the architecture of our brand new building and the attitude of our staff. I am glad you enjoyed our City Life district, a new emergent area of Milano with a Shopping mall and a park.We constantly strive to create memorable moments for our valued guests and we are happy that you underlined this as an excellence.We look forward welcoming you in a near future.Best RegardsRiccardo BombaciGeneral Manager

Dear Vincenzo,Thank you for sharing your comments regarding your recent experience at NH Collection Milano CityLife.I am pleased that, overall, you’ve had an enjoyable stay, but disappointed that certain aspects did not entirely meet your expectations. We are glad to read that you enjoyed the design of our brand new property, your room and our location since we are located in front of MiCo Exhibition center in City Life District.Regarding the prices, I would recommend you to book ahead of time to find the best rates.We truly hope to have the opportunity to welcome you back very soon.Sincerely,Riccardo BombaciGeneral Manager

Dear Naoki,Thank you for staying with us at the NH Collection Milano CityLife and also for taking the time to review your recent visit. The scores you have provided in the various areas are very important to us, as it helps us to monitor and further improve the level of our products and services offered to you. We are thrilled to read that you especially enjoyed your room and the overall cleanliness, positively evaluating our buffet breakfast with a wide selection of food to choose from.Once again, thank you for staying with us. I do hope that you will allow us the opportunity to welcome you back in the future.In the meantime, if there is anything else I can assist with, please do not hesitate to contact me directlySincerely,Riccardo BombaciGeneral Manager

Dear Susan,Thank you for taking the time to leave your kind review after your recent stay in NH Collection Milano City Life.I am pleased to read that you had a pleasant stay with us and that you enjoyed our convenient location since we are located in City Life district, a new residential area that undergone a quick development and nearby downtown Milano. I am glad you enjoyed our buffet breakfast with a wide variety of food to choose from including a la carte options and the staff you had the opportunity to meet during your stay. I apologize if the restaurant didn't meet your expectations and I will share your feedback to our F&B Manager to further investigate the pointed episode and improve the service offered to our valued guests.I am also sorry if you felt a lack in details from the Housekeeping department and I will personally check to prevent this situation again in the future.I will certainly share your kind words with the entire staff as they will be encouraged by your positive words.Moreover, we have noted your kind suggestions and improvement points and would like to thank you for sharing your opinion with us as it helps us to monitor the level of services offered.Once again, thank you and we look forward to welcoming you in a near future.Kind Regards,Riccardo BombaciGeneral Manager

Dear Wong,On behalf of the entire hotel team, I want to thank you for sharing your comments regarding your recent experience at NH Collection Milano CityLife.It is always encouraging to hear positive feedback and contributing to deliver a great guest experience.I will certainly share your feedback with the hotel team who will be encouraged by your positive scores.I apologize if the wifi connection didn't meet your expectations, but at the same time, I inform you that our Front Desk is always available to assist our valued guests to provide a great NH Collection Experience.We hope to have the opportunity to welcome you back very soon, in the meantime myself and the entire team remain at full disposal.Sincerely,Riccardo BombaciGeneral Manager

Dear Claire,We are truly heartened to receive your generous review of NH Collection CityLife and would like to thank you for letting us know how much you enjoyed your stay with us.I am especially pleased that you enjoyed the Duplex Suite with terrace and the private plunge pool for your outmost comfort.I will share your feedback with all the departments as we strive to create memorable experiences to our valued guests.I also took good note of your feeling towards our breakfast as we always look for opportunities to improve.We look forward to having you with us again in the near future to make your experience even more memorable.Kind Regards,Riccardo BombaciGeneral Manager

Dear Tien,On behalf of the entire hotel team, I want to thank you for sharing your comments regarding your recent experience at NH Collection Milano CityLife.It is always encouraging to hear positive feedback and contributing to deliver a great guest experience.I will certainly share your feedback with the hotel team who will be encouraged by your positive scores.We are pleased to read that you appreciated the design of our brand new hotel and the overall cleanliness.We hope to have the opportunity to welcome you back very soon, in the meantime myself and the entire team remain at full disposal.Sincerely,Riccardo BombaciGeneral Manager

Dear Jonathan, On behalf of the entire hotel team, I want to thank you for sharing your comments regarding your recent experience at NH Collection Milano CityLife.I am pleased to read that you had an enjoyable experience and appreciated the pool area along with the rooftop bar.It is always encouraging to hear positive feedback and contributing to deliver a great guest experience.I will certainly share your feedback with the hotel team who will be encouraged by your positive scores.We hope to have the opportunity to welcome you back very soon, in the meantime myself and the entire team remain at full disposal.Sincerely,Riccardo BombaciGeneral Manager

Dear Stephan,On behalf of the entire hotel team, I want to thank you for sharing your comments regarding your recent experience at NH Collection Milano CityLife.It is always encouraging to hear positive feedback and contributing to deliver a great guest experience.I will certainly share your feedback with the hotel team who will be encouraged by your positive scores.We hope to have the opportunity to welcome you back very soon, in the meantime myself and the entire team remain at full disposal.Sincerely,Riccardo BombaciGeneral Manager

Dear Ivelisse,On behalf of the entire hotel team, I want to thank you for sharing your comments regarding your recent experience at NH Collection Milano CityLife.It is always encouraging to hear positive feedback and contributing to deliver a great guest experience.I will certainly share your feedback with the hotel team who will be encouraged by your positive scores.We hope to have the opportunity to welcome you back very soon, in the meantime myself and the entire team remain at full disposal.Sincerely,Riccardo BombaciGeneral Manager

Dear Sanjay,Thank you for taking the time to leave your review after your recent stay in NH Collection Milano City Life.The kind scores you have provided in the various areas are very important to us, as it helps us to monitor and further improve the level of our products and services offered to you. It is particularly warming to receive such a positive valuation and I will certainly share your feedback with the hotel team who will be encouraged by your positive scores. Once again, thank you and we look forward to welcoming you in a near future.Kind Regards,Riccardo BombaciGeneral Manager

Dear Taimur, We are truly heartened to receive your generous review of NH Collection CityLife and would like to thank you for letting us know how much you enjoyed your stay with us.I am especially pleased that you felt well-looked after, and I inform you that we are located in City Life district, a new residential area of Milano with many facilities such as parks, a shopping mall, restaurants and you can easily reach downtown Milano either by taxi or public transportation.We look forward to having you with us again in the near future to make your experience even more memorable.Kind Regards,Riccardo BombaciGeneral Manager

Dear Isam,On behalf of the entire hotel team, I want to thank you for sharing your comments regarding your recent experience at NH Collection Milano CityLife.It is always encouraging to hear positive feedback and contributing to deliver a great guest experience.We are glad you rated your visit in our brand new property with the top score!We hope to have the opportunity to welcome you back very soon, in the meantime myself and the entire team remain at full disposal.Sincerely,Riccardo BombaciGeneral Manager

Dear Deborah,On behalf of the entire hotel team, I want to thank you for sharing your comments regarding your recent experience at NH Collection Milano CityLife.It is always encouraging to hear positive feedback and contributing to deliver a great guest experience.I will certainly share your feedback with the hotel team who will be encouraged by your positive scores.We hope to have the opportunity to welcome you back very soon, in the meantime myself and the entire team remain at full disposal.Sincerely,Riccardo BombaciGeneral Manager

Dear Neeraj,We are truly heartened to receive your generous review of NH Collection CityLife and would like to thank you for letting us know how much you enjoyed your stay with us.I am especially pleased that you felt well-looked after, and you also enjoyed the cleanliness of our brand new property and the friendliness of the staff you had the opportunity to meet during your stay in our venue.I will personally share your feedback with our F&B department regarding the food options to further improve our service.We look forward to having you with us again in the near future to make your experience even more memorable.Kind Regards,Riccardo BombaciGeneral Manager

Dear Annette,Thank you for taking the time to leave your review after your recent stay in NH Collection Milano City Life.The kind scores you have provided in the various areas are very important to us, as it helps us to monitor and further improve the level of our products and services offered to you. We are delighted to read that you had a pleasant stay with us rating it with the top score!Once again, thank you and we look forward to welcoming you in a near future.Kind Regards,Riccardo BombaciGeneral Manager

Dear Yamila,Thank you for staying with us at the NH Collection Milano CityLife and also for taking the time to review your recent visit. We are delighted to read that your expectation was up to expectation rating it with the top score.Once again, thank you for staying with us. I do hope that you will allow us the opportunity to welcome you back in the future.In the meantime, if there is anything else I can assist with, please do not hesitate to contact me directlySincerely,Riccardo BombaciGeneral Manager

Dear Mario,On behalf of the entire NH Collection CityLife Team, we wish to thank you for sharing your feedback on your recent stay with us.We are delighted to learn that your experience was up to your expectations, rating it with the top score as we constantly strive to create memorable moments for our valued guests. We are truly looking forward to welcoming you back in the future to live an even more memorable stay with us!Kind Regards,Riccardo BombaciGeneral Manager

Dear Petriina,On behalf of the entire hotel team, I want to thank you for sharing your comments regarding your recent experience at NH Collection Milano CityLife.It is always encouraging to hear positive feedback and contributing to deliver a great guest experience.I will certainly share your feedback with the hotel team who will be encouraged by your positive scores.We hope to have the opportunity to welcome you back very soon, in the meantime myself and the entire team remain at full disposal.Sincerely,Riccardo BombaciGeneral Manager

Dear Mohamed,Thank you for taking the time to leave your kind review.I am pleased to read that you had a pleasant stay with us and will certainly share your kind words with the entire staff as they will be encouraged by your positive words.Once again, thank you and we look forward to welcoming you in a near future.Kind Regards,Riccardo Bombaci General Manager

Gentile Sig. Palla,Grazie per la sua ottima recensione in merito alla sua recente visita all'NH Collection Milano CityLife.Sono lieto di constatare che le attenzioni a lei riservate dal nostro team siano state altamente apprezzate e che anche la qualità dei nostri servizi abbia superato le aspettative.Speriamo di poterla riaccogliere al più presto presso la nostra struttura!Cordiali Saluti,

Gentile Sig. Mazzoletti,Grazie infinite per aver scelto NH Collection CityLife in occasione del suo recente soggiorno a Milano.Siamo lieti di constatare che l'esperienza abbia superato le sue aspettative, e speriamo di poterla riaccogliere in occasione dei suoi futuri soggiorni in città.Grazie ancora e speriamo di avere l'opportunità di riaccoglierla nuovamente al più presto!Cordiali saluti,

Gentile Sig. Pinto,Grazie infinite per aver scelto NH Collection CityLife in occasione del suo recente soggiorno a Milano.Siamo lieti di constatare che l'esperienza abbia superato le sue aspettative, e speriamo di poterla riaccogliere in occasione dei suoi futuri soggiorni in città.Ho condiviso i suoi commenti con il nostro team, in quanto il nostro obiettivo è quello di migliorare sempre il servizio offerto alla nostra gentile clientela.Grazie ancora e speriamo di avere l'opportunità di riaccoglierla nuovamente al più presto!Cordiali saluti,

Dear Rozerin,On behalf of the entire NH Collection CityLife Team, we wish to thank you for sharing your feedback on your recent stay with us..We are delighted to learn that your experience was up to your expectations, especially the attentive service delivered by our Team, as we constantly strive to create memorable moments for our valued guests. We duly noted every aspect that will enhance your future stays, and we are truly looking forward to welcoming you back in the future.Kind Regards,

Dear guest,On behalf of the entire hotel team, I want to thank you for sharing your comments regarding your recent experience at NH Collection Milano CityLife.It is always encouraging to hear positive feedback and contributing to deliver a great guest experience.I will certainly share your feedback with the hotel team who will be encouraged by your positive scores.We hope to have the opportunity to welcome you back very soon, in the meantime myself and the entire team remain at full disposal.Sincerely,

Dear Mr. Lowe,Thank you for staying with us at the NH Collection Milano CityLife and also for taking the time to review your recent visit. I do hope that you will allow us the opportunity to welcome you back in the future.In the meantime, if there is anything else I can assist with, please do not hesitate to contact me directly.Sincerely,

Dear Mr. Seidel,On behalf of the entire NH Collection CityLife Team, we wish to thank you for sharing your feedback on your recent stay with us..We are delighted to learn that your experience was up to your expectations, especially the attentive service delivered by our Team, as we constantly strive to create memorable moments for our valued guests. We duly noted every aspect that will enhance your future stays, and we are truly looking forward to welcoming you back in the future.

Dear Mr. Shahkarami,On behalf of the entire hotel team, I want to thank you for sharing your comments regarding your recent experience at NH Collection Milano CityLife.It is always encouraging to hear positive feedback and contributing to deliver a great guest experience.I will certainly share your feedback with the hotel team who will be encouraged by your positive scores.We hope to have the opportunity to welcome you back very soon, in the meantime myself and the entire team remain at full disposal.Sincerely,

Dear Mr. Karam, Thank you for taking the time to leave your review.The kind scores you have provided in the various areas are very important to us, as it helps us to monitor and further improve the level of our products and services offered to you. It is particularly warming to receive such a positive valuation and I will certainly share your feedback with the hotel team who will be encouraged by your positive scores. Once again, thank you and we look forward to welcoming you in a near future.Kind regards,

Dear William,We are truly heartened to receive your generous review of NH Collection CityLife and would like to thank you for letting us know how much you enjoyed your stay with us.Once again, thank you and we look forward to welcoming you in a near future.

Dear Mr. Maly, On behalf of the entire hotel team, I want to thank you for sharing your valuation regarding your recent experience at NH Collection Milano CityLife.We hope to have the opportunity to welcome you back very soon, in the meantime myself and the entire team remain at full disposal.Sincerely,

Dear Mrs. Høiesen,We are truly heartened to receive your generous review of NH Collection CityLife and would like to thank you for letting us know how much you enjoyed your stay with us.We look forward to having you with us again in the near future to make your experience even more memorable.Kind regards,

Dear Mrs. Ribeiro, Thank you for taking the time to leave your review.It is particularly warming to receive such a positive valuation and I will certainly share your feedback with the hotel team who will be encouraged by your positive scores. Once again, thank you and we look forward to welcoming you in a near future.Kind Regards,

Dear Mrs. Bocian,Thank you for staying with us at the NH Collection Milano CityLife and also for taking the time to review your recent visit. The scores you have provided in the various areas are very important to us, as it helps us to monitor and further improve the level of our products and services offered to you. Once again, thank you for staying with us. I do hope that you will allow us the opportunity to welcome you back in the future.In the meantime, if there is anything else I can assist with, please do not hesitate to contact me directly.Sincerely,

Dear Praneet,Thank you for taking the time to leave your kind review after your recent stay in NH Collection Milano City Life.I am pleased to read that you had a super stay with us rating it with the top score as our main priority and effort is guests satisfaction and comfort.I will certainly share your kind words with the entire staff as they will be encouraged by your positive words.Once again, thank you and we look forward to welcoming you in a near future.Kind Regards,Riccardo BombaciGeneral Manager

Dear Justin,Thank you for taking the time to review your recent stay with us.It's very disheartening to read that you were not satisfied with your recent stay and that we were not able to exceed your expectations on this occasion.It would be really helpful if you could share further details in order to investigate on your stay in order to prevent this situation to occur again in the future.Thank you once again for taking the time to leave such important feedback and I really hope you will give us an opportunity to welcome you back for a vastly improved experience. Kind regards,Riccardo BombaciGeneral Manager

Dear Maurizio,On behalf of the entire NH Collection CityLife Team, we wish to thank you for sharing your feedback on your recent stay with us.We are delighted to learn that your experience was up to your expectations, as we constantly strive to create memorable moments for our valued guests. We are pleased to read that you enjoyed your stay rating it with the top score!We are truly looking forward to welcoming you back in a near future.Kind Regards,Riccardo Bombaci General Manager

Dear J,On behalf of the entire hotel team, I want to thank you for sharing your comments regarding your recent experience at NH Collection Milano CityLife.It is always encouraging to hear positive feedback and contributing to deliver a great guest experience.I will certainly share your feedback with the hotel team who will be encouraged by your positive scores.We hope to have the opportunity to welcome you back very soon, in the meantime myself and the entire team remain at full disposal.Sincerely,Riccardo BombaciGeneral Manager

Dear Marcelo,Thank you for staying with us at the NH Collection Milano CityLife and also for taking the time to review your recent visit. We are glad you enjoyed your overall experience in our brand new property rating it with the top score as it helps us to monitor and further improve the level of our products and services offered to you. Once again, thank you for staying with us. I do hope that you will allow us the opportunity to welcome you back in the future.In the meantime, if there is anything else I can assist with, please do not hesitate to contact me directlySincerely,Riccardo BombaciGeneral Manager

Dear Akiko,On behalf of the entire NH Collection CityLife Team, we wish to thank you for sharing your feedback on your recent stay with us.We are delighted to learn that your experience was up to your expectations rating it with the top score as we constantly strive to create memorable moments for our valued guests. We are truly looking forward to welcoming you back in the future.Kind Regards,Riccardo BombaciGeneral Manager

Dear Marianne,On behalf of the entire NH Collection CityLife Team, we wish to thank you for sharing your feedback on your recent stay with us.We are delighted to learn that your experience was up to your expectations, as we constantly strive to create memorable moments for our valued guests. Regarding your location, I am glad to inform you that we are in City Life district, a new residential area of Milano with a shopping mall, a park, restaurants, many facilities and public transportation and you can easily reach downtown Milano either by taxi or by underground.We are truly looking forward to welcoming you back in the future to live a new unforgettable NH Collection experience.Kind Regards,Riccardo Bombaci General Manager

Dear David,Thank you for taking the time to leave your kind review.I am delighted to read that you had a pleasant stay with us and that you enjoyed our staff, food and drinks, our pool located on the 13th floor with a stunning view over downtown Milano and convenient location. I will certainly share your kind words with all the departments as they will be encouraged by your positive words.Once again, thank you and we look forward to welcoming you in a near future.Kind Regards,Riccardo BombaciGeneral Manager

Dear Monika,Thank you for staying with us at the NH Collection Milano CityLife during your trip to Milano.We are pleased to read that you had a good experience in our brand new property rating it with the top score.Once again, thank you for staying with us and we look forward welcoming you in a near future to live a new NH Collection unforgettable experience. In the meantime, if there is anything else I can assist with, please do not hesitate to contact me directlySincerely,Riccardo BombaciGeneral Manager

Dear Kim Aleksander,On behalf of the entire NH Collection CityLife Team, we wish to thank you for sharing your feedback on your recent stay with us.We are delighted to learn that your experience was up to your expectations, as we constantly strive to create memorable moments for our valued guests. We are truly looking forward to welcoming you back in a near future.Kind Regards,Riccardo Bombaci

Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing your comments regarding your recent experience at NH Collection Milano CityLife.It is always encouraging to hear positive feedback and contributing to deliver a great guest experience.I will certainly share your feedback with the hotel team who will be encouraged by your positive scores.We hope to have the opportunity to welcome you back very soon, in the meantime myself and the entire team remain at full disposal.Sincerely,Riccardo BombaciGeneral Manager