Dear Ida,On behalf of the entire team we would like to thank you for your amazing review.It was a pleasure to have you in our historical hotel, we are looking forward to see you very soon again!Regards,

Dear Richard,we hope all is well. Thank you for taking the opportunity to write this amazing review: it was an absolute pleasure supporting you with tips and advices of the city. Our main focus is to let our guests always feeling special. On behalf of all the team we would like to thank you again and we’re glad you enjoyed your stay with us. We’re looking forward to welcome you again very soon.Best Regards

Dear Ms. Carina, Thank you for this great review, it's been a pleasure to have you here as our guest. Looking forward to see you again, we wish you all the best. Kind Regards Petit Palais Hotel de Charme

Thank you for choosing Petit Palais Hotel de Charme and for the nice review ,we are happy that you enjoyed our Hotel and the breakfast in the room. Best Regards

Dear Madame, Thank you again for this time you took to leave us such so pleasant review. We know our breakfast is still a bit limited so thank you for reminding us, we are getting your suggestion to improve ourselves. Kind regards, Margherita Saggiani Front office department

Dear Mr. O'Connor,Your appreciation is our greatest reward. We are pleased to know that you appreciated the location and our staff. It would be our honour to welcome you back to Petit Palais de Charme Milano for another memorable stay.Sincerely yours,Omar El Nagar

Gentilissima Alessia,La Direzione e lo staff del Petit Palais de Charme Milano desiderano esprimere la propria più profonda gratitudine per la Vostra preziosa recensione. Siamo lieti di sapere che avete apprezzato il Vostro soggiorno presso il nostro hotel e saremo lieti di riaccoglierVi presto.Cordiali Saluti,El Nagar O.Front of The House Manager

Dear Mr. Hollahan,We consider it a privilege to read your kind words praising our service. Your appreciation is our greatest reward.Our staff is always available to provide impeccable service to our guests. We are glad that you found our staff friendly and attentive, and happy to note that you found our central location ideal for exploring the city.It would be our honour to welcome you back to Petit Palais de Charme Milano for another memorable stay.Sincerely,

Dear Edyta,The Management and staff of Petit Palais de Charme Milano would like to express their deepest gratitude for your valuable review. We are delighted knowing that you enjoyed your stay at our hotel.We wait for as soon as possible for a new memorable stay in our Petit Palais.Sincerely.

Dear Ralph,We are deeply disappointed knowing about the shortcomings you experienced during your stay. We take all guest feedback seriously and appreciate you bringing this to our attention.It is regrettable that these issues were not mentioned to our staff in order so that we could have taken immediate actions in regards, and that this detracted from your overall experience. Please accept our sincerest apologies.Additionally, we appreciate your feedback on our staff. We are constantly looking for ways to improve our offerings, and your comments will be considered when planning future menu changes.If there's anything we can do to rectify this situation, please don't hesitate to let us know. We are committed to finding a resolution that meets your satisfaction.Thank you for helping us identify areas where we can improve. We are committed to providing exceptional service to all our guests.

Dear Michel,Thank you very much for your review: we are glad you appreciated your time in Milan with us!We are looking forward to welcome you very soon again!

Dear Paula,we hope all is well.Thank you so much for your amazing review!We are glad you enjoyed your stay with us and we are looking forward to welcome you again very soon!

Dear Ruth,We hope all is well. Thank you for taking the opportunity to write this amazing review. Our staff strives to let our guests always feeling special so on behalf of all the team we would like to thank you again. We’re glad you enjoyed your stay with us and our boutique hotel. It was a pleasure to meet you. We’re looking forward to welcome you again very soon.Best Regards,

Dear Kerry, thank you for your amazing feedback. We are glad you had a fantastic time with us in Milan. Thank you for the compliments to our staff, we always do our best to make the guests feel at home. We hope to see you very soon again in our hotel. Best Regards

Dear Leon,Thank you for your 5 stars review.We are glad you appreciated the comforts of our hotel and the central position.We are looking forward to welcome you very soon again.

Dear Abril,We would like to thank you for the great review.We hope to welcome you very soon again!On behalf of the all team many thanks again!

We would like to take this opportunity to thank you for the greatest review.We hope to see you again very soon!

Dear Ash,Thank you for your feedback.This is not the experience we want you to have and that is the reason why we were happy to move you within 30 minutes from your check in into a different room offering you a room with a free upgrade two floors up so you could enjoy a more peaceful stay.We also wanted to reassure you the hotel owns no pets.We also noticed you mentioned the TV wasn't working: we check all electrical before guest's arrivals to ensure everything is in good working order so we aren't sure what happened with the TV. We have a handyman on-site so if this ever arises the best thing to do is let us know so we can have this looked into for you.Thank you again for your feedback, we are looking forward to welcoming you again in the future.

Dear Brooke,We hope you're well.Thank you for spending the time to write this amazing review.We take this opportunity to thank you again on behalf of the all team.

Dear Michael,We are glad you and the family had an excellent time with us.Thank you so much for your amazing comment!It was an absolute pleasure having you here.We hope to see you very soon again.On behalf of the all team, many thanks again for the great feedback.

Dear karina,We appreciated your great feedback!We hope to see you soon again!

Dear Janet,Many thanks for the nice review.We are glad you appreciated our breakfast and the hotel's atmosphere.We are looking forward to see you soon again!

Dear Charles, Many thanks for the great score!

Dear Jennifer,Thank you so much for your amazing review.It was a pleasure having you in our hotel.We hope to see you soon again!Many thanks again on behalf of the all team.

Dear Ms Marsha, Thank you for this fantastic comment. It was a great pleasure to have you as our guest. With the hope of seeing you again, we wish you all the best. Best regards Petit Palais Hotel de Charme

Dear Mr. Alexander, Thank you for spending time for this review, we appreciate it. We are sorry about the problems you have during the night spent here. We have tried to satisfy your every request. It's been a pleasure to meet you and we looking forward to see you again, hoping you will enjoy your stay! All the best, Kind RegardsPetit Palais Hotel de Charme

Dear Mr. Jorgen, We would like to thank you for your review. We look forwards to welcome you again. Best RegardsAllegraFront office

Dear Mr. Deniz, We are delighted to hear that you have enjoyed your stay with us.We truly hope to being able to welcome you in the near future. Our kindest regards

Dear Mr Tber,thank you very much for the positive review,we really appreciate it. Best Regards

Thank you for choosing Petit Palais Hotel de Charme,we really appreciate your feedback. Best Regards