Hotell i Mill Springs

“Staff were helpful and friendly. Room was relatively clean. Pillows on bed were basically throw pillows. Very uncomfortable. Shower handle was very loose so shower was either red hot or cold.... middle was not an option. Overall, it was a pleasant stay.”

“The mattress in our room was very uncomfortable. Everything else was great! Staff was very friendly and welcoming! Room was clean.”

“They were in the process of a remodel. Not sure if our room on the first floor was completed or not. Some things looked new (bedding, carpet) but others were obviously very old. Caulk and paint around door frames was horrible. Paint drops on tile floor and paint spray on door handle. Workmanship very poor. Loose tile in the corner behind the door. Fan in bathroom was taped on the wall above the towel rack. After showering and using the fan, there was dust all over the white towels on the...

“Staff was kind and the room was clean”

“All good”

“We had a flood at our house and had to cancel. We bought the insurance and was still denied any kind of refund. We love the hotel and the staff is always great but we will not be staying there anymore. We will find a different hotel as our daughter and grandkids live in summerset ky.”

“I just wish the website was updated NO POOL and this was something we were wanting for our stay”

“The property was amazing, the staff was amazing and so was the food at the restaurant.”

“We booked our room for one night and then decided to stay longer. Staff was very helpful and friendly. Clean towels, bath mat etc . everyday. Plenty of ice when we needed it. Will stay again when we head back to Kentucky. ”

“Very clean. Good location. Parking was a bit crowded, ended up having to park at back of the building both nights. Our room was great. Close to many stores and restaurants. Didn’t use the pool but the area looked clean.”

“Shay is an excellent example of customer first!”