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Recensioner av Red Lion Inn & Suites Mineral Wells

2.5 out of 5
Red Lion Inn & Suites Mineral Wells
6801 US Highway 180 E, Mineral Wells, TX

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 372 av 648 recensioner" "
8 - Bra i betyg. 167 av 648 recensioner" "
6 - Okej i betyg. 64 av 648 recensioner" "
4 - Dåligt i betyg. 27 av 648 recensioner" "
2 - Väldigt dåligt i betyg. 18 av 648 recensioner" "

9,0/10

Renlighet

9,0/10

Personal och service

8,0/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

6/10 Okej

Kent

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från GM 13 maj 2024
Dear Kent,Thank you for taking the time to tell us about your experience at Red Lion Inn & Suites Mineral Wells. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okej

Jacob

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was great !
Bodde här 1 natt i april 2024
Svar från GM 8 maj 2024
Dear Jacob,Thank you for taking the time to tell us about your experience at Red Lion Inn & Suites Mineral Wells. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,GM

8/10 Bra

Sylvia

Reste med familjen
Gillade: Personal och service
Gillade inte: Bekvämligheter
The Wi-Fi is horrible. The bathroom was clean but in need of repair. The place is being remodeled so hopefully that will be fixed. It recently changed owners. The employees are friendly
Bodde här 2 nätter i april 2024
Svar från GM 17 apr. 2024
Dear Sylvia,Thank you for taking the time to tell us about your experience at Red Lion Inn & Suites Mineral Wells.. It is always a pleasure to receive positive feedback.The Wi-fi has been fixed and back up to speed.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Fantastiskt

Amanda

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från GM 7 apr. 2024
Dear Amanda,Thank you for taking the time to tell us about your experience at Red Lion Inn & Suites Mineral Wells. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Bra

Linda

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bed a little hard but that is my preference.
Bodde här 1 natt i mars 2024
Svar från GM 7 apr. 2024
Dear Linda,Thank you for taking the time to tell us about your experience at Red Lion Inn & Suites Mineral Wells. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Fantastiskt

Sue

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från GM 7 apr. 2024
Dear Sue,Thank you for taking the time to tell us about your experience at Red Lion Inn & Suites Mineral Wells. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Fantastiskt

Enrique

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från GM 7 apr. 2024
Dear Enrique,Thank you for taking the time to tell us about your experience at Red Lion Inn & Suites Mineral Wells. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Fantastiskt

Norman

Gillade: Renlighet, personal och service och boendets skick och faciliteter
A
Bodde här 1 natt i mars 2024
Svar från GM 7 apr. 2024
Dear Norman,Thank you for taking the time to tell us about your experience at Red Lion Inn & Suites Mineral Wells. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Fantastiskt

David, Kingman

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The location of the property. Staff was very helpful and polite.
Bodde här 4 nätter i mars 2024
Svar från GM 7 apr. 2024
Dear David,Thank you for taking the time to tell us about your experience at Red Lion Inn & Suites Mineral Wells. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Bra

Jana

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från GM 7 apr. 2024
Dear Jana,Thank you for taking the time to tell us about your experience at Red Lion Inn & Suites Mineral Wells. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Fantastiskt

Andrea

Bodde här 3 nätter i februari 2024
Svar från GM 7 apr. 2024
Dear Andrea,Thank you for taking the time to tell us about your experience at Red Lion Inn & Suites Mineral Wells. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Dåligt

Gail

Reste med familjen
Gillade inte: Personal och service och boendets skick och faciliteter
The entire place needs to be refurbished ! Our room keys would not work and when we told front desk she said” well did you jiggle it!? yes, I tried both keys and many times. Usually a person trained as a front desk person wouldsay “ we will check it as soon as possible.” Also the room smelt like a perfume bottle had broken. I suffer from migraines and it was late and all booked rooms so we were stuck . Breakfast Sun very bad!! Eggs were rubbery, no yogurt or milk. It seemed just a reheat from yesterday. Not edible Our refrigerator was full of liquid, had to use several towels and there was only 3 in the room for 6 person occupants. Everything about the hotel was old and needed a good cleaning and remodel. I would not recommend this Red Lion!
Bodde här 2 nätter i mars 2024
Svar från Guest Relations 15 mars 2024
Dear Gail,What you've described is far from the experience we want our guests to have. Please accept our apologies for any disappointment in the service, accommodations, and amenities you received during your visit. All of your comments will be discussed internally and we'll make improvements where necessary. Please consider giving us another chance soon; we're confident that we can impress you.

10/10 Fantastiskt

Misty

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice and quiet
Bodde här 2 nätter i februari 2024
Svar från GM 7 apr. 2024
Dear Misty,Thank you for taking the time to tell us about your experience at Red Lion Inn & Suites Mineral Wells. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Fantastiskt

Tonya

Bodde här 2 nätter i februari 2024
Svar från GM 7 apr. 2024
Dear Tonya,Thank you for taking the time to tell us about your experience at Red Lion Inn & Suites Mineral Wells. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Fantastiskt

Cresencio

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was great and very clean

10/10 Fantastiskt

Randy

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We enjoyed the hot tub after traveling 500 miles! Also the hot breakfast was wonderful as we had another long day of travel ahead of us. The staff was very kind and helpful and we appreciated the clean comfortable rooms. We will definitely stop again if we're coming through. Thank you!
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Michael, Arlington

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
very nice accomedations.clean and quiet.bed linnens were bleach fresh and pillows were like sleeping on clouds
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Darrel

Reste med sin partner
Great value. Good breakfast.
Bodde här 1 natt i januari 2024

6/10 Okej

Maci

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The bed was comfortable, pillows were so fluffy and slept great there. However, the room we paid for stated it included the bathtub with jets which is mainly why I picked the hotel to get away on a mini vacay. Well we never got a room with the jetted bath tub.
Bodde här 3 nätter i december 2023

10/10 Fantastiskt

Scott

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice property that takes care in looking after its maintenance. Lobby are4a was clean, rooms were clean, spacious and comfortable. Bed was a little soft, and one bath towel still had dirty marks on it. Overall it was a pleasant stay.
Bodde här 1 natt i december 2023

6/10 Okej

Tammy

Affärsresenär, Reste med sin partner
I had a room on the second floor, and for most of the day and evening, there was a tremendous amount of noise above my room. Not sure if it was other booked rooms or hotel personnel, but it was loud. I did not register a complaint, because it eventually settled in time for me to sleep. But, had I chosen to work in my room during the day, it would have been very distracting/annoying. Bed was OK, a little soft for my taste. The staff at checkin were courteous and offered their services if I needed anything. Overall, the hotel was as expected for its age, price and location.
Bodde här 2 nätter i december 2023
Svar från GM 18 dec. 2023
Tammy,Thank you for the post. Here at the RL we welcome all feedback. In the future, please let the front desk know about any noise complaints and we will take care of them. We look forward to seeing you again in the future!-GM

10/10 Fantastiskt

Mary

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Clean & Friendly
Hotel was very clean and well kept. The front desk staff were very helpful and hospitable. Breakfast was great and the breakfast attendant was also very friendly. My only complaint is that they should invest in better mattresses. Slept well but they weren’t the best… my only complaint really. Thank you for a great stay and we will come back!
Bodde här 1 natt i december 2023

4/10 Dåligt

Hugh

Bodde här 2 nätter i november 2023

10/10 Fantastiskt

SANDRA

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
great stay
Bodde här 2 nätter i november 2023

10/10 Fantastiskt

Lela

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
they have a very good breakfast it was easy to feed my grandchildren before we went out for the day
Bodde här 2 nätter i november 2023

10/10 Fantastiskt

Doug

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Comfy
Staff was great, bed was super comfy, loved the stay
Bodde här 2 nätter i november 2023

10/10 Fantastiskt

Margarita

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
November trip
Our family stay was great. The desk clerk was very nice when we checked in and helpful when we asked for more towels and linens. The breakfast was really delicious as well. Definitely staying here again!!
Bodde här 2 nätter i november 2023

8/10 Bra

Laura

Gillade: Renlighet och personal och service
Nice hotel
Bodde här 1 natt i november 2023

8/10 Bra

lawrence r

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Overall a good stay. Had to call because of loud music next to rm 323. But staff was helpful with the issue. Great breakfast! the lady did a wonderful job! Thank you Red Lion!
Bodde här 2 nätter i november 2023

8/10 Bra

bryant

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2023

10/10 Fantastiskt

Melvin

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had a room with a Spa that was exceptional and the King size bed was very comfortable!
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Tom

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very quiet, clean room, with good breakfast.
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Darin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
It was a good stay with a great price. The staff was so nice.
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Jared

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice clean place to stay
Bodde här 1 natt i oktober 2023
Svar från Kody 26 okt. 2023
Thank you! We are happy you had a good time. Look forward to seeing you again

10/10 Fantastiskt

Tramy

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Kody 28 okt. 2023
Thank you! We are happy you had a good time. Look forward to seeing you again

8/10 Bra

Heather

Nice hotel for the price.
Bodde här 1 natt i oktober 2023
Svar från Kody 26 okt. 2023
Thank you! We are happy you had a good time. Look forward to seeing you again

10/10 Fantastiskt

ELLEN

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Was a great place! Clean, comfortable and friendly staff. Breakfast was really good
Bodde här 1 natt i oktober 2023
Svar från Kody 26 okt. 2023
Thank you! We are happy you had a good time. Look forward to seeing you again

10/10 Fantastiskt

Laurey

Reste med sin partner
Gillade: Bekvämligheter
Very spacious rooms.
Bodde här 2 nätter i oktober 2023
Svar från Kody 25 okt. 2023
Thank you! We are happy you had a good time. Look forward to seeing you again

8/10 Bra

Robert

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice getaway
Good as usual great hotel better than its price good breakfast
Bodde här 2 nätter i oktober 2023
Svar från Kody 25 okt. 2023
Thank you! We are happy you had a good time. Look forward to seeing you again

10/10 Fantastiskt

Joe

Reste med familjen
Bodde här 2 nätter i oktober 2023
Svar från Kody 17 okt. 2023
Glad you had a great time

8/10 Bra

Gary

Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Willard

Gillade inte: Bekvämligheter
Checkin easy person at desk was very cordial rooms were clean
Bodde här 1 natt i oktober 2023
Svar från Kody 16 okt. 2023
Thank you! We are happy you had a good time. Look forward to seeing you again

8/10 Bra

Richard

Reste med familjen
Better than the Best Western down the street
Bodde här 1 natt i oktober 2023
Svar från Kody 16 okt. 2023
Thank you! We are happy you had a good time. Look forward to seeing you again

10/10 Fantastiskt

Will, CLEVELAND

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wonderful staff Very friendly staff Well organized
Bodde här 1 natt i oktober 2023
Svar från Kody 9 okt. 2023
Thank you for your kind review. We are happy to have met all expectations. We look forward to seeing you again!

4/10 Dåligt

Clarissa

Gillade: Rummets bekvämlighet
Gillade inte: Renlighet
Bodde här 1 natt i oktober 2023
Svar från Kody 10 okt. 2023
We are upset we didn't meet expectations. We thank you for staying with us. Have a wonderful day

10/10 Fantastiskt

Paul R.

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i september 2023
Svar från Kody 2 okt. 2023
Thank you! We look forward to seeing you again Mr. Paul

10/10 Fantastiskt

Angela

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Kody 28 okt. 2023
Thank you! We are happy you had a good time. Look forward to seeing you again

6/10 Okej

Chris

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Disappointed
We stayed on a Friday night, $170.00, it didn’t meet that price expectations. The ac was very loud, no coffee maker in the room and the morning breakfast was very disappointing, we wound up eating breakfast elsewhere. As for the staff, they were great.
Bodde här 1 natt i september 2023
Svar från Kody 24 sep. 2023
Thank you for taking the time to post a review. We are saddened we didn't meet all expectations. Red Lion in Mineral Wells welcomes your feedback so we can improve. Thank you for staying with us and hopefully we can exceed those expectations next time.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Wonderful stay!
Check-in was so friendly. The room was so quiet and clean. Breakfast with eggs, bacon and biscuit was so good (many other items were available too). It was just a wonderful, worry-free stay!
Bodde här 1 natt i september 2023
Svar från Kody 23 sep. 2023
We thank you for your kind review. We are happy to have met all expectations. We look forward to seeing you again!

6/10 Okej

Eréndira

Gillade: Personal och service
Bodde här 4 nätter i september 2023
Svar från Kody 18 sep. 2023
Thank you! We look forward to seeing you again