4/10 Dåligt
Daniel, Red Wing
Reste med sin partner
15 apr. 2026
Gillade inte: Bekvämligheter och boendets skick och faciliteter
We checked in, and our room was far less than average. No hot water, the shower didn't work, two lamps didn't work, lights in the bathroom were incredibly dim, the HVAC didn't work. The craziest part was that this was in an accessible room, and I hope they address the issues. We did not request or need an accessible room, but that was what they assigned us. We told staff about it and they weren't able to switch our room the first night (sold out for a concert), but we were able to switch the next day. The new room had no hot water, but everything else worked. When we checked out, no one asked how our stay was, probably because they were dealing with a lot of guests in similar situations, and the ceiling had a gaping hole with a huge leak and part of the walls and trim were coming off in the lobby. I'm sad that Hilton has attached their name to this hotel. I changed my reservation in Seattle from a Hilton to a Hyatt because of this. They will have to work to get me back.
I have already submitted feedback to DoubleTree and Hilton directly.
Daniel
Bodde här 3 nätter i mars 2026