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Recensioner av Holiday Inn Express Hotel & Suites Minneapolis-Minnetonka, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites Minneapolis-Minnetonka, an IHG Hotel
10985 Red Circle Dr, Hopkins, MN

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 441 av 846 recensioner" "
8 - Bra i betyg. 285 av 846 recensioner" "
6 - Okej i betyg. 75 av 846 recensioner" "
4 - Dåligt i betyg. 29 av 846 recensioner" "
2 - Väldigt dåligt i betyg. 16 av 846 recensioner" "

9,0/10

Renlighet

9,0/10

Personal och service

8,2/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Annie

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
wonderful staff, clean rooms
Bodde här 2 nätter i maj 2024

8/10 Bra

MIndy

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Great breakfast
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Maureen

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Don't know about unique, but it was convenient location for my business.
Bodde här 1 natt i april 2024
Svar från MELM GM 2 maj 2024
Maureen Thank you for your feedback. I hope you gives us the opportunity to serve you again in the future.

8/10 Bra

Amy

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This property was exactly what was needed for this visit. The place is conveniently located off the highway and there were several options for dining within short walking distance. The staff were kind and accommodating. While the hotel is definitely showing its age and could use some renovations to spruce it up (I’m looking at you, worn and stained bathtub), it was remarkably clean and most importantly quiet. The included breakfast was wonderful, offering pretty much everything: different versions of eggs, meats, breads, cold, hot, savories and sweets. The indoor pool was very popular and the strong chlorine smell in the lobby lets you know the pool is there. So did all the wet, bathing suit-wearing kiddos gleefully running around. Once in the elevator, all was quiet. I’d recommend this hotel.
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

Allan

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean
Bodde här 2 nätter i april 2024

8/10 Bra

Todd

Gillade: Personal och service
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

Jena

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A lovely check in! Friendly staff. Cute decor!
Bodde här 1 natt i april 2024

8/10 Bra

William

Bodde här 1 natt i april 2024
Svar från MELM GM 2 maj 2024
Thank you William, we really appreciate your feedback.We hope to see you soon!

10/10 Fantastiskt

Mark

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very accommodating staff.
Bodde här 2 nätter i mars 2024
Svar från MELM GM 8 apr. 2024
Mark Thank you for your feedback, it was a pleasure to serve you!

8/10 Bra

Egle

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från MELM GM 31 mars 2024
Thank you for your feedback!Visit us again soon

10/10 Fantastiskt

Jorge

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a great stay
Bodde här 3 nätter i mars 2024
Svar från MELM GM 29 mars 2024
Thank you Jorge, We are glad to see that you enjoyed your stay with us. We hope to see you back soon.

6/10 Okej

JEAN

Bodde här 10 nätter i december 2023
Svar från MELM GM 29 mars 2024
Jean we appreciate your feedback. Thank you for staying with us and we hope you give us the opportunity to serve you again.

8/10 Bra

Faith

Bodde här 1 natt i mars 2024
Svar från MELM GM 8 apr. 2024
Thank you for your feedback!! We hope to see you back soon.

10/10 Fantastiskt

yelena

Gillade: Renlighet, personal och service och boendets skick och faciliteter
very pleasant stay
Bodde här 2 nätter i mars 2024
Svar från MELM GM 29 mars 2024
Yelena thank you for your feedback! we hope you visit us again!

4/10 Dåligt

Jamie

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet
Our room was not very clean. Visible dust and we found numerous items on the floor near the bed. A child’s toy. A French fry and a water bottle.
Bodde här 2 nätter i mars 2024
Svar från MELM GM 13 mars 2024
Dear Jamie, thank you for feed back. Your feed back is very import to us and we'll make sure to coach our team to correct our fault. I hope you give us the opportunity of serve you again.My Best Regards,

10/10 Fantastiskt

Tara, Forney

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel is convenient to several major highways, but in a safe and quiet location (I used to live nearby, so I can vouch for the neighborhood). It's about 20 minutes from the airport. There are many dining options nearby - fast food and sit-down restaurants. Front desk staff is professional and friendly. My room was comfortable and clean. The bed was very comfortable. The shower has great water pressure. The breakfast is very nice - lots of hot and cold options. I appreciated the inclusion of turkey sausage and gluten free muffins. I usually stay with friends or family when I'm in town, but if there's ever another occasion when I need a hotel, I would definitely stay here again.
Bodde här 2 nätter i mars 2024
Svar från MELM GM 13 mars 2024
Tara, Thank you so much for your feedback. We are glad to see that you enjoyed your stay with us. At HIEX Minnetonka we strive to deliver an excellent service to all our guest. We hope to see you soon.Kind Regards,

8/10 Bra

Sherri

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We were booked in a room on the first floor near the pool, work out room & breakfast area. Was more noisy than we wished. Room was very clean & comfortable.
Bodde här 3 nätter i februari 2024
Svar från MELM GM 13 mars 2024
Sherri, Thank you for your response. We are glad you enjoyed our convenient amenities and our delicious breakfast. I hope you visit us again!Best Regards,

10/10 Fantastiskt

Chad

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från MELM GM 13 mars 2024
Thank you Chad for your feedback, we are glad that we deliver and excellent service during your stay. Kind Regards,

4/10 Dåligt

Andrea

Affärsresenär, Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
There was a housekeeping error and our room was not ready until 9pm!! The staff was extremely kind and felt bad but this doesn’t change the fact we had to wait so long for our room. My daughter had a dance competition early the next morning and needed to be in bed early.
Bodde här 1 natt i mars 2024
Svar från MELM GM 31 mars 2024
Andrea thank you for your feedback, Front desk agent did a great job resolving this inconvenience at check-in. I'm glad that we have your room ready. Your feedback is important to us and we'll keep working on delivering an exceptional costumer service.We hope to see you back soon!Cheers!

10/10 Fantastiskt

Jim, Chatfield

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Plenty of parking. Variety of dining options close by. Big room, nice bed. Everything worked in the room.
Bodde här 1 natt i februari 2024
Svar från MELM GM 29 feb. 2024
Jim Thank you for your feed back, I hope you give us the opportunity to see you again in the future!

10/10 Fantastiskt

Thomas

Bodde här 1 natt i februari 2024
Svar från MELM GM 29 mars 2024
Thomas, thank you for your feedback. We are glad to see you enjoyed your stay with us.

10/10 Fantastiskt

Ray

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The pool was very high in chemicals
Bodde här 2 nätter i februari 2024
Svar från MELM GM 5 feb. 2024
Thank you Ray for your feedback, we appreciate you staying with us. We are working diligently to make the Holiday Inn Express & Suites Minnetonka a great place to stay.My Best Regards,

8/10 Bra

Thomas

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Comfortable alright stay, could use a renovation
Everything was overall fine. Staff was very friendly. Only thing is it is a bit dated, old TVs and the bed was a bit lumpy. Breakfast was good!
Bodde här 1 natt i januari 2024
Svar från MELM GM 5 feb. 2024
Thomas Thank you so Much for choosing the Holiday Inn Express for your stay, we really appreciate your patronage and we hope see you again.My Best Regards

8/10 Bra

James

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från MELM GM 22 jan. 2024
James, We greatly appreciate your preference and we are glad to see that you our amenities. We hope you visit us again. Sincerely.

8/10 Bra

Sandy

Gillade: Renlighet och personal och service
The only really disappointing thing at this hotel for us was the inability to use our Roku with any of the room tv's.
Bodde här 1 natt i januari 2024
Svar från MELM GM 22 jan. 2024
Dear Sandy, Thank you for your feedback, we appreciate your opinion to help us improve the HIEX-Minnetonka. We hope you have us the opportunity to serve you again.Hospitably yours,

6/10 Okej

Lawrence Yaufun

Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
This Holuday Inn Express is only an average type of hotels. We have had stayed in far more nicer, cleaner & much better morning hit breakfast than this ine at Minnetonka, MN. The bathroom was at its worst!!! See and listen to its "exhaust fan", noise like a freight train. Holiday Inn Express, Minnekonka you fail miserably! Sorry, no place to attach pictures, so far.
Bodde här 2 nätter i januari 2024
Svar från MELM GM 14 jan. 2024
Mr. Yaufun We are sorry to see we didn't meet your expectations at this time. At the Holiday Inn Express Minnetonka we are committed to deliver an excellent experience to all our guest. We'll go under renovations this year and we hope you give us the opportunity to serve you in the future.

10/10 Fantastiskt

edward

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
great place to stay. quiet, convenient, reasonable, very clean!! the breakfast was hot, plenty of choices, much better than some other hotels i've stayed at.
Bodde här 1 natt i januari 2024
Svar från MELM GM 14 jan. 2024
Dear Edward, Thank you for your feedback, We really appreciate your patronage. I hope you give us the opportunity to serve you again.Best Regards

10/10 Fantastiskt

Jason

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i december 2023
Svar från MELM GM 21 dec. 2023
Thank you Jason for your feed back. We are glad to see you have a great stay. We hope to see you back and gives the opportunity to serve you in the future.Happy Holidays!

10/10 Fantastiskt

John

Reste med sin partner
Very nice
Bodde här 1 natt i december 2023
Svar från MELM GM 17 dec. 2023
Thank you John for feedback. We glad to see we offered you an exceptional stay. We hope you give us the opportunity to serve you in the future.My best regards,

2/10 Väldigt dåligt

phong, garland

Reste med familj och småbarn, Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We have 4 peoples ( 2aldult and 2kids)try to stay in the hotel. But they were giving us a small room with double twin beds.They didn't have a micowave and fridge in the room.And the room had a smell bad too.Although we booked on Expedia before we came but they told me the room sold out👎.How's bad for the services. The girl works in front desk at night time.She was so rude 😕 I was feeling so bad 😔
Bodde här 1 natt i november 2023
Svar från MELM GM 21 dec. 2023
Dear Phong, Please accept our most sincere Apologies for not providing you an excellent stay. We are currently adding more amenities to our rooms and we are starting renovations in 2024. I hope you give us the opportunity to serve you again in the future and show you that the last stay it was an exemption. Cheers!

10/10 Fantastiskt

Hyesu

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Whenever I come to Minneapolis, I always stay here
Bodde här 1 natt i november 2023
Svar från MELM GM 28 nov. 2023
Hyesu! We're thrilled you had such a fantastic stay at Holiday Inn Express & Suites Minneapolis Minnetonka! It's excellent your room was refreshed properly and that you appreciated our comfortable and clean facilities as well as our premium breakfast selections. We strive for excellence and your praise lets us know we're doing our job! We look forward to seeing you again soon for another fantastic experience. Thank you again for sharing your feedback! Happy Holidays!Best Regards

10/10 Fantastiskt

Babrak

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Highly recommend
Bodde här 1 natt i november 2023
Svar från MELM GM 28 nov. 2023
Babrak Thank you so much for your feedback we are glad to see that we made you feel welcome and that you enjoyed your stay with us. We hope to see you back again. Happy Holidays!Cheers!

10/10 Fantastiskt

David, Texarkana

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quiet area, but walkable for dining, & great location for other things. Easy to find. Great staff
Bodde här 4 nätter i november 2023
Svar från MELM GM 20 nov. 2023
Thank you for your feed back, we're glad you enjoy your stay. We hope to see you soon.Cheers!

6/10 Okej

Verifierad resenär

Gillade: Personal och service
Friendly service, less than stellar condition
Service was friendly and inviting. I was greeted as an IHG Silver Elite member, which was nice. It was a bit frustrating that another Silver Elite member in our party, who checked in earlier, was given a nicer room because of his membership level. I found it odd. The pool was closed, which was disappointing. When it opened on the second day, it was too cold in the indoor pool to swim. Part of why we booked was the pool. In all, the facility was not as clean as we expect from an IHG brand hotel.
Bodde här 2 nätter i november 2023
Svar från MELM GM 18 nov. 2023
Dear guest, Thank you so much for for your feedback. We take pride on always delivering a great service to all of our guest. great news is that our pool is back on order again and we hope you give us the opportunity to serve you again in the future.All the best,

8/10 Bra

David, Texarkana

Bodde här 1 natt i november 2023
Svar från MELM GM 17 dec. 2023
Thank You David for your visit and choosing the Holiday Inn Express Minnetonka. We hope you give us the opportunity to serve you again.Kind Regards,

4/10 Dåligt

David

Gillade: Renlighet och personal och service
i didnt have a microiwave or refigerator in the room so came back with expensive letfovers and no where to put them or reheat i was shocked that it wasnt in a king hdcp room tremendously disapointing
Bodde här 1 natt i november 2023
Svar från MELM GM 20 nov. 2023
David, We are very sorry to hear we didn't offered you a great stay. We're going under renovations this winter. We hope you give us the opportunity to serve you again and show you that we care about your thoughts and concerns.Sincerely,

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
We went here for a weekend getaway and it was great! When we first pulled up to the building, I was a bit leary but it is way nicer on the inside! When we checked in the person at the front desk was amazing - she moved our room because there was a group of kids near the room we were originally placed. The room was very clean and cozy. The only negative for us was that there wasn't a mini fridge in the room, which we will often bring our own snacks and drinks. This was just something we didnt realize (not something that was advertised incorrectly). This hotel is near lots of food options, which was convenient - the hotel even gave us some coupons for places nearby. Breakfast was great - way better than most at hotels we've been to!
Bodde här 2 nätter i november 2023
Svar från MELM GM 13 nov. 2023
Thank you dear Guest for your feed back!We are glad we made your stay more enjoyable. We strive to make all our guest stays memorable. We hope you give us the opportunity to serve you again.Best Regards,

10/10 Fantastiskt

Jaime

Reste med familjen
Gillade: Renlighet och personal och service
The staff was amazing everyone was so kind and welcoming. The pool heater recently broke so they were working on their emergency heater, so it was really cold. But overall it was a great hotel.
Bodde här 1 natt i november 2023
Svar från MELM GM 13 nov. 2023
Jaime Thank you so much for your feedback!We glad to see you enjoyed your stay with us. We hope to see you back soon.Best Regards,

8/10 Bra

Cathy

Bodde här 1 natt i november 2023
Svar från MELM GM 17 dec. 2023
Cathy thank you for choosing to stay at the Holiday Inn Express Minnetonka and gave us the opportunity to serve you while you visited the area. At the HIEX we go the extra mile for all our guest. We hope to see you back soon!

8/10 Bra

Randall

Bodde här 2 nätter i november 2023
Svar från MELM GM 15 nov. 2023
Thank you for your feedback Randall, We hope to see you back soon.Sincerely,

8/10 Bra

Cadence

Bodde här 2 nätter i november 2023
Svar från MELM GM 28 nov. 2023
Candace Thank you so much for staying with us. We appreciate your feedback. We work everyday to make our guest fee like home away from home, We hope to see you back again soonSincerely,

10/10 Fantastiskt

Susan

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i oktober 2023
Svar från MELM GM 15 nov. 2023
Susan, Thank you so much for your feedback, it make us very happy to see we made you feel like at home. It was a pleasure serving you,Regards,

4/10 Dåligt

Timothy

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
No refrigerator in room. People making noise after midnight. Hot tub full of kids swimming and jumping in!!!!!
Bodde här 2 nätter i oktober 2023
Svar från MELM GM 23 okt. 2023
Thank your feedback, We are working on improving our hotel and your feedback is very valuable to us. We hope in the future you gives us the opportunity to serve you again.

10/10 Fantastiskt

Emily

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från MELM GM 16 okt. 2023
Thank you for your feedback!We hope to see you back!

8/10 Bra

Marissa

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i september 2023
Svar från MELM GM 20 nov. 2023
Marissa thank you so much for your feedback. We're glad to see you enjoyed your visit during your stay. We hope to see you soon again.Cheers!

6/10 Okej

James

Bodde här 1 natt i september 2023
Svar från MELM GM 20 nov. 2023
Thank you for staying with us James,we hope to see you soon again,Best of all,

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Renfest Wknd Overnighter
Very close to Minnesota Renaissance Festival (22 minute drive). Comfy bed,and my daughter loved the pillows. Jacuzzi was warm and bubbly, breakfast was very good. Planning on staying here next year for Renfest
Bodde här 1 natt i september 2023
Svar från MELM GM 13 nov. 2023
Thank you so much for your feedback!We'll see you next year and I hope you're ready for our new fully renovated hotel. Until then the bests regards,Sincerely

4/10 Dåligt

Denise

Reste med familjen
Gillade inte: Boendets skick och faciliteter
First of all I booked at Chanhassen through Hotels.com and I ended up at Minnetonka. I needed an accessible room snd my room was not. My sons wheelchair could not fit in bathroom or between the beds. Was terrible. No refrigerator or microwave. I will not use Hotels.com or stay at a Holiday Inn or Express ever again.
Bodde här 2 nätter i september 2023

8/10 Bra

Ane

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice, used the pool and hot tub convenient location for our Thursday evening dinner. Great Breakfast!
Bodde här 1 natt i september 2023
Svar från MELM GM 13 nov. 2023
Thank you for your feedback!!We hope to see you soon again. Best Regards,

6/10 Okej

kristine

Reste med familjen
Gillade: Boendets skick och faciliteter
Gillade inte: Bekvämligheter
On website it advertised fridge and microwave. Neither could be provided. Walls in room were dirty but otherwise everything adequate. Will not stay there again.
Bodde här 1 natt i september 2023