4/10 Dåligt
JoElla
Reste i grupp
5 juni 2024
Gillade: Renlighet
Gillade inte: Personal och service
My best friend and I had a girls night away from our kids and this looked like the perfect place to stay. The building was convenient to our downtown restaurant and was very clean. I would love to give it 5 stars if it wasn't for the fact that the air conditioning in our room did not work. The fan would blow but the temperature never came down, despite setting it to the lowest cool setting. I attempted to call Guest Services/front dest several times to report the issue but did not receive an answer to my calls. This led to a very uncomfortable night of sleep. We were both disappointed when we slept so poorly because of the sticky, hot room temperature. When I mentioned this at checkout the next morning, the concierge did not apologize in the slightest but wrote down a note on our key card to check the a/c. This felt very rude and dismissive to our concerns. For this reason, I would not recommend this hotel to friends or family that come into town. We were really hoping for a great night away from the kids (which we rarely get) and instead slept much worse than at home.
JoElla
Bodde här 1 natt i maj 2024