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Sonesta ES Suites Minneapolis - St Paul Airport

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Recensioner

7,8 av 10,
Bra

PopulÀra bekvÀmligheter

  • Pool
  • Bubbelpool
  • HusdjursvĂ€nligt
  • Parkering ingĂ„r
  • Gratis wi-fi
  • Luftkonditionering

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Om omrÄdet

Karta
3040 Eagandale Pl, Eagan, MN, 55121

Liknande boenden

Comfort-rum - 1 kingsize-sÀng - icke-rökare - bubbelpool | Skrivbord och arbetsyta för laptop
Blue Way Inn & Suites Eagan
  • Frukost ingĂ„r
  • Parkering ingĂ„r
  • Gratis wi-fi
  • TvĂ€ttjĂ€nster
5.8 av 10, 190 recensioner
Priset Àr 652 kr
inklusive skatter och avgifter
26 dec. – 27 dec.
Blue Way Inn & Suites Eagan

Regler

Betalningstyper

Viktig information

Att hÄlla koll pÄ

Om du avbokar din bokning kommer vÀrdens avbokningspolicy att gÀlla. I enlighet med EU-bestÀmmelser om konsumentrÀtt gÀller inte ÄngerrÀtten för boendebokningstjÀnster.

Boendet kallas Àven

Residence Inn Marriott Minneapolis St Paul Airport-Eagan
Sonesta ES Suites Minneapolis St. Paul Airport Aparthotel Eagan
Sonesta ES Suites Minneapolis St. Paul Airport Aparthotel
Sonesta ES Suites Minneapolis St. Paul Airport Eagan
Sonesta ES Suites Minneapolis St. Paul Airport
Residence Inn Minneapolis - St. Paul Airport / Eagan Hotel Eagan
Residence Inn Eagan
Eagan Residence Inn
Sonesta ES Suites Minneapolis
Sonesta ES Suites Minneapolis St Paul Airport
Sonesta ES Suites Minneapolis St. Paul Airport
Sonesta ES Suites Minneapolis - St Paul Airport Hotel
Sonesta ES Suites Minneapolis - St Paul Airport Eagan
Sonesta ES Suites Minneapolis - St Paul Airport Hotel Eagan

Recensioner

Recensioner för Sonesta ES Suites Minneapolis - St Paul Airport

7,8

Bra

8,0

Renlighet

8,8

LĂ€ge

8,2

Personal och service

6,6

HĂ„llbarhet

7,6

Boendets skick och faciliteter
10 - Fantastiskt i betyg. 413 av 999 recensioner
8 - Bra i betyg. 284 av 999 recensioner
6 - Okej i betyg. 137 av 999 recensioner
4 - DĂ„ligt i betyg. 75 av 999 recensioner
2 - VÀldigt dÄligt i betyg. 90 av 999 recensioner

Recensioner

2/10 VÀldigt dÄligt

Jodi

Reste med familj och smÄbarn
Gillade inte: Renlighet, personal och service, bekvÀmligheter och boendets skick och faciliteter
It was changed over to apartment and failed to notify me
Bodde hÀr 2 nÀtter i september 2023

2/10 VÀldigt dÄligt

Verifierad resenÀr

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Sonesta apparently sold this property. It is in the process of being converted to apartments. Hotels.com still showed it as hotel with full amenities. Pool was closed and there was no breakfast or maid service.
Bodde hÀr 6 nÀtter i augusti 2023

2/10 VÀldigt dÄligt

Michael

Reste med familj och smÄbarn
Gillade: Personal och service
Gillade inte: Renlighet, bekvÀmligheter och boendets skick och faciliteter
The property is being converted to apartments and is barely a hotel at this point. The pool is permanently closed and they no longer offer breakfast. My suspicion is that cleaning staff is also limited, because it was immediately obvious that our room had been smoked in (strong marijuana smell) and that the beds had been made but not cleaned (significant white stains on the box spring of one bed that looked suspiciously like a bodily fluid). The night manager Tony was fortunately very helpful, and seemed to be well aware that this property no longer matches the listing. He was up front about the pool and breakfast and allowed us to cancel our reservation after viewing our room. I feel bad that the staff here are being stuck with guests who have been tricked. Maybe this was a nice property in the past, but it isn't any more. Beware of the attractive pictures and price, because this hotel is not what it appears to be from the listing.
Bodde hÀr 7 nÀtter i augusti 2023

2/10 VÀldigt dÄligt

Nakita

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde hÀr 3 nÀtter i augusti 2023

2/10 VÀldigt dÄligt

Jean Paul

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvÀmlighet

Stay away

One of the worst places I have stayed in due to how dirty the place was, it was full of bugs and the kitchenette was disgusting.
Bodde hÀr 3 nÀtter i augusti 2023

2/10 VÀldigt dÄligt

scott

Reste med familj och smÄbarn
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Was travelling from Canada to Minnesota, booked this hotel due to us travelling in a group of 6.. No hot water available for the two days we stayed, pool was green and inhabitable, phones did not work in hotel rooms. Phone number listed did not work to contact the hotel desk. Attendant is not 24 hours like advertised.. When I voiced my concerns the lady at the front stated that the pump was broken in the pool and had been for quite some time, they don’t have phones in the rooms (they did have 2, neither of which worked when trying to call the front desk), the buildings were built in the 80’s and there wasn’t much she could do. But she would inform maintenance that the hot water tank was also out in our building.. she said they were changing to extended stay, and apartments so not much she could do. Disappointing stay. Area was dirty. would not recommend. The price is not reflective of such poor lodging. Save yourself the hassle!

4/10 DĂ„ligt

Franna

Reste med familj och smÄbarn
Gillade inte: Renlighet, personal och service, bekvÀmligheter och boendets skick och faciliteter
Not clean at all . Carpet and floors were dirty . I asked for a broom and dust pan to clean myself but the staff didn’t have one available SMDH!! WE were there for five days and couldn’t get any clean wash clothes .. we had to go to the Walmart up the street to purchase WASH CLOTHES OMG!! Never again !! Just tear the place down !! I was told sonesta is switching this property over to apartment .. HURRY UP geesh
Bodde hÀr 4 nÀtter i juli 2023

4/10 DĂ„ligt

Jade

Reste med familj och smÄbarn
Gillade: Personal och service
Gillade inte: Renlighet, bekvÀmligheter och boendets skick och faciliteter
The price, location, and size of our room was good. However, we had no hot water the whole weekend, no power cord for the living room tv, no breakfast like advertised, everything was very sticky and dirty. Our feet were black from the carpet. Yoi can tell it used to be a smoking building but they never did a deep clean. The railings, counters, walls were sticky. Burn holes all over the carpet and some of the furniture. Positives: Taylor at the desk was super friendly and kind when i complained of all the problems. She tried to have maintenance get a power cord to the tv to us but didn't hear anything. The size was great for our large crew with an upstairs!
Bodde hÀr 2 nÀtter i juli 2023

10/10 Fantastiskt

Tramaine

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvÀmlighet
Enjoyed our stay would recommend staying again
Bodde hÀr 3 nÀtter i juli 2023

2/10 VÀldigt dÄligt

Verifierad resenÀr

AffÀrsresenÀr
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvÀmlighet

Never again

I’ve stayed here four or five times in the last ten years. This was my last. It’s gross, feels unsafe and is a terrible experience. There’s another hotel, for about the same price, just 300 yards away. Stay there.
Bodde hÀr 2 nÀtter i juli 2023

6/10 Okej

Verifierad resenÀr

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter

No breakfast as advertised, needs some remodeling

This place left a lot to be desired and has really gone downhill since we last stayed here six years ago. They list complimentary breakfast on their website but there was no breakfast available. The front desk clerk said she'd meant to take that off their website for a year now. The pool also was also closed off and the place looked a little rough. Lots of stains on the carpet, the toliet didn't flush well, and there was a strong freshening odor that seemed to be trying to mask a musty odor in the room.
Bodde hÀr 2 nÀtter i juli 2023

2/10 VÀldigt dÄligt

Cathy

Bodde hÀr 2 nÀtter i juli 2023

2/10 VÀldigt dÄligt

Jason

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
NEVER AGAIN!!! My family booked the Sonesta five We were at the hotel by 10:30pm. When we found the registration office, they were closed with a note on the door saying to “ring the doorbell for after hours service.” Well, the door bell was ripped off the wall. There was an after-hours emergency number that was posted so I called it. I tried 3 times and it went straight to voice mail, but the mailbox was full. I called Orbitz while my wife continued to try the after-hours number. Orbitz answered and attempted to reach Sonesta with no luck. They checked the Sonesta website that said they had 24-hour front desk service. In the meantime, someone answered the phone on the after-hours number. My wife advised that we had a room booked for eight days and the maintenance worker said she would try someone else then hung up. It was 4th of July weekend and we had no room. The maintenance person text my wife and asked our last name which she promptly gave. The maintenance person said they did not have a reservation for that number and to wait until the morning to sort this out. We had nowhere to go. So, we texted back with their reservation number, but she stopped responding. We found out the next day that the front desk simply did not want to come back and check us in.
Bodde hÀr 7 nÀtter i juni 2023

2/10 VÀldigt dÄligt

shannon

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Absolutely filthy, plus the pool is not even open even though it is heavily advertised only one front desk lady was nice.
Bodde hÀr 9 nÀtter i juni 2023

2/10 VÀldigt dÄligt

Dan

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde hÀr 2 nÀtter i juni 2023

6/10 Okej

Verifierad resenÀr

Gillade: Personal och service
Bodde hÀr 4 nÀtter i juni 2023

8/10 Bra

Janet, Columbus

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Room was nice, clean, everything that was listed. Suited our needs. Had I done a bit more research would have discovered the rooms were accessible from outside. My travel companions weren't so keen on the stairs to get to the room, but considering most of our stay they only have to travel up them once a day was ok. The only negative I would give is the shower/tub drained slowly. By the end of the shower I was standing in a couple inches of water.
Bodde hÀr 7 nÀtter i maj 2023

6/10 Okej

Tami

Reste med sin partner
Gillade: Personal och service
We've stayed at a Sonesta before in St. Louis and really liked it. This one however seems run down. Our keys didn't work when we got to room, front desk fixed that right away. Room itself looked like it hadn't been used in awhile. Everything was unplugged. Air conditioning didn't work right. Pool was closed. Kids were screaming outside until almost 11pm. Only good thing about the stay was that I used points to stay there. So sorry I wasted them on this property.
Bodde hÀr 1 natt i maj 2023

2/10 VÀldigt dÄligt

Taylor

Reste med sin partner
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
We tried to check in just after mudnight. Nobody working there to check us in. We rang bell as instructed, knocked, rang, called, rang again. We were exhausted and extremely upset!!! Took us another hour working with Expedia to get another hotel. No excuse for this! Surely you know you have another guest reservation that night. NEVER EVER STAY HERE!
Bodde hÀr 1 natt i maj 2023

10/10 Fantastiskt

Bao

Reste med familj och smÄbarn, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff was very nice. It was quite. Easy access to freeway. Shopping center very close by.
Bodde hÀr 7 nÀtter i maj 2023

10/10 Fantastiskt

Kelsey

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
i really enjoyed the overalll atmosphere and friendly ness of all the staff. i would recommend others to stay here and i will be back
Bodde hÀr 2 nÀtter i maj 2023

2/10 VÀldigt dÄligt

Troy

Gillade inte: Renlighet, personal och service, bekvÀmligheter och boendets skick och faciliteter
Bodde hÀr 7 nÀtter i april 2023

2/10 VÀldigt dÄligt

ROSA

Reste med familj och smÄbarn, AffÀrsresenÀr
Gillade inte: Renlighet, personal och service, bekvÀmligheter och boendets skick och faciliteter
La limpieza es horrible en ese lugar me dieron una habitaciĂłn sucia y cuando fui a la oficina a decirles lo que pasaba se molestaron tres dĂ­as despuĂ©s fui y les preguntĂ© que si cada cuanto tiempo me iban a limpiar la habitaciĂłn y me saliĂł una mujer de raza blanca que fue sĂșper pĂ©sima y desagradable me contesto que ai se ofrecĂ­a servicios de limpieza cada dos semanas y que si yo necesitaba papel higiĂ©nico o toallas limpias tenĂ­a yo que bajar a la oficina y pedirlas. Aparte que saliĂł corriendo detrĂĄs de mi bien enojada y me grito que si cual era my nĂșmero de cuarto yo le di el nĂșmero de habitaciĂłn pero me puse muy nerviosa porque me dio miedo que me fuese a hacer algo a my familia y a mi, My estadĂ­a en ese lugar fue por una semana pero fue la semana mas estresante que e tenido el dĂ­a martes 18 que fui a la oficina para hacer el checkout espere 40 minutos parada en la oficina y no habĂ­a nadie atendiendo despuĂ©s de estar ai ese tiempo llegĂł un empleado le dije que ya me iba y que querĂ­a my recibo y me dijo que no me lo podĂ­a dar porque no tenĂ­an sistema que las computadoras no servĂ­an y era mĂĄs que obvio que el estaba llegando tarde y tenĂ­a todo apagado por eso no pudo darme el recibo oh y ademĂĄs me dice que si quiero my recibo que le escriba my correo electrĂłnico que por medio de eso me lo iba a enviar ya es el dĂ­a siguiente y aun sigo esperando my recibo. eso me causĂł un estrĂ©s horrible y una demora en my viaje de regreso a el aeropuerto. JamĂĄs de los Nuncas quiero volver ai
Bodde hÀr 7 nÀtter i april 2023

10/10 Fantastiskt

vinyetta

Reste med familj och smÄbarn
Gillade: Renlighet, personal och service, bekvÀmligheter och boendets skick och faciliteter
staff was excellent great customer service
Bodde hÀr 4 nÀtter i april 2023

6/10 Okej

John

Reste med familj och smÄbarn
Gillade: Personal och service
Gillade inte: Renlighet
The room was spacious with nice layout and full kitchen, however could use a bit of maintenance and cleaning.
Bodde hÀr 9 nÀtter i mars 2023