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Recensioner av Native House Resort by Cocotel

3 out of 5
Native House Resort by Cocotel
Panagsama Beach, Moalboal, Central Visayas

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 3 av 4 recensioner" "
8 - Bra i betyg. 0 av 4 recensioner" "
6 - Okej i betyg. 0 av 4 recensioner" "
4 - Dåligt i betyg. 0 av 4 recensioner" "
2 - Väldigt dåligt i betyg. 1 av 4 recensioner" "

8,0/10

Renlighet

8,0/10

Personal och service

4,0/10

Bekvämligheter

7,0/10

Boendets skick och faciliteter

7,6/10

Hållbarhet

Recensioner

10/10 Fantastiskt

gary

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
My new favorite place to stay in maolbaol, close to the beach quiet at night rooms were comfortable and the pool was fantastic. Only thing i would sugest is more chairs at tte pool
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

gary

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Kyle

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great place to stay in Moalboal. Close enough to walk to the bars and the beach with the sardine ball, but far away enough from the bars to get a good nights sleep. Highly recommend.
Bodde här 2 nätter i februari 2023

2/10 Väldigt dåligt

Rhys

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
I don’t often like to write a bad review for a hotel. However on this occasion I feel I have no option. The first room we were allocated had no lock on the door as the doorframe was broken. So we had to spend the first night with an unlocked door. After moving rooms for the second night, the room we were given had a leaking roof. Bad rain during the night was coming through the roof and down the walls and flooded the room. The hotel area and pool doesn’t look like the photos you seen online. The price for this hotel is very expensive and there are much better hotels you can stay at in the area.
Svar från Native House Resort by Cocotel Team 2 feb. 2023
Hi Rhys, please accept our sincere apologies for your experience. We will do everything we can to improve the condition of our resort. We'd like to assure you that we've heard your complaints about your room. Furthermore, we have raised the issue with the management to prevent such incidents from occurring in the future, as we try to provide our guests with a wonderful vacation experience. In order to analyze the situation further, you may send us a message through our main FB page: https://bit.ly/Cocotel to discuss your concern, we would like to know what days you booked with us during your visit and which room you stayed in. Thank you for sharing this concern and feedback! Have a great day!