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Recensioner av Quality Inn Downtown Historic District

2.5 out of 5
Quality Inn Downtown Historic District
255 Church Street, Mobile, AL

Recensioner

5,6
10 - Fantastiskt i betyg. 148 av 1000 recensioner" "
8 - Bra i betyg. 208 av 1000 recensioner" "
6 - Okej i betyg. 191 av 1000 recensioner" "
4 - Dåligt i betyg. 154 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 299 av 1000 recensioner" "

5,4/10

Renlighet

6,8/10

Personal och service

5,2/10

Bekvämligheter

5,2/10

Boendets skick och faciliteter

5,2/10

Hållbarhet

Recensioner

6/10 Okej

Mona

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Smutsigt och inte så bekvämt. Inget fungerande wi-fi.
Bodde här 1 natt i juli 2019
Svar från FD 16 juli 2019
Thank you for your feedback!

6/10 Okej

Pär

Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Ligger centralt, men poolen ligger precis vid en väg. Allt var väldigt slitet o frukosten var urusel
Bodde här 1 natt i maj 2019
Svar från Jc 19 maj 2019
Thank you for the valued feedback.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och rummets bekvämlighet
Value for money
Value for money downtown, breakfast area not very nice
Bodde här 1 natt i mars 2019
Svar från Jc 8 apr. 2019
Thank you for the feedback. Hope to see you again soon!

6/10 Okej

Bo

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Centralt men inte rent.
Bra centralt läge med restauranger i närheten. Hotellet slitet och inte rent. Inget fungerade internet . Bra boende om du skall vara mest på stan.
Bodde här 1 natt i mars 2019
Svar från JC 8 apr. 2019
Thank you

6/10 Okej

Jens

Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2018
Svar från GM 1 okt. 2018
Thank you for your business and review here with us. We cant wait to see you again.

4/10 Dåligt

Verifierad resenär

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Not very nice rooms, untidy and not very comfortable. Not very clean batroom neither.
Bodde här 1 natt i juli 2017
Thank you for taking the time to review our hotel regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Fantastiskt

Wilson

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff is super friendly, I would like to find staff so wherever you travel... the room is all right... the only thing I didn't like is the arra of the pool, it was very abandoned and does not have the proper maintenance.. It would be the only thing I don't like about the Hotel.
Svar från Front Desk 22 apr. 2024
Thank you for taking your time completing this survey. We appreciate your 5 out of 5 review. Hope to see you in the near future.

10/10 Fantastiskt

David

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great
Bodde här 1 natt i april 2024
Svar från Front Desk 14 apr. 2024
Thank you for staying at Quality Inn. We look forward to seeing you again in the future.

2/10 Väldigt dåligt

Evia

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Had to switch rooms because door wasn’t working to the room we were suppose to be in. Door on other room was hard to open.. Tub was dirty and barely drained.. Breakfast was horrible, food was cold.. Would not recommend this hotel!!😩
Bodde här 1 natt i april 2024
Svar från Front Desk 13 apr. 2024
Thanks for staying with us. All comments will be directed the appropriate departments.

6/10 Okej

Makita

Reste med sin partner
Gillade: Personal och service
Gillade inte: Bekvämligheter
The property is conveniently located downtown area
Bodde här 3 nätter i april 2024
Svar från Front Desk 10 apr. 2024
Thank you for staying at Quality Inn. We look forward to seeing you again in the future.

4/10 Dåligt

Gavin

Gillade inte: Renlighet och boendets skick och faciliteter
needs a revamp
Bodde här 1 natt i april 2024
Svar från Front Desk 8 apr. 2024
Thanks for staying with us. All comments will be directed the appropriate departments

6/10 Okej

Olufemi

Affärsresenär
Gillade: Renlighet, personal och service och bekvämligheter
Okay hotel for a quick work weekend. The wifi didnt work for me the entire weekend.
Bodde här 3 nätter i april 2024
Svar från Front Desk 8 apr. 2024
Thanks for staying with us. All comments will be directed the appropriate departments

10/10 Fantastiskt

Aaron

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Front Desk 29 mars 2024
Thank you for staying with us at Quality Inn. We are pleased to hear that you enjoyed your stay. Hope you stay with us again in the near future.

2/10 Väldigt dåligt

Ricardo

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room had a horrible smell and the bathroom in very bad shaped
Bodde här 3 nätter i februari 2024
Svar från Front Desk 21 mars 2024
Thank you taking the time to complete the survey. We value your loyalty and displease to hear you had a less the exceptional stay. Your feedback is very important to us and will be sent to the proper department. Thank you for with us at Quality Inn Historic Downtown Mobile.

6/10 Okej

Tammy

Reste med familjen
Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
This is an old property but could be gem PROPER REPAIR. I called ahead and was told they would make sure I had a working fridge and microwave. They assured me they would make sure that all was work. Welt NOT. Asked again the day after arrival assured again still NOT. NO hotwater in our room, missing light bulbs and faulty electric plug ins. And for some reason we had a handicap room. The ac and heat was up to the ceiling. Without a way to adjust without climbing on the shower chair. TV remote was basically dead and most channels were fuzzy or no sound. Not worth the $200 for 2 nights. fridge and They assures me that I would yup not .
Bodde här 2 nätter i mars 2024
Svar från Front Desk 21 mars 2024
Thank you taking the time to complete the survey. We value your loyalty and displease to hear you had a less the exceptional stay. Your feedback is very important to us and will be sent to the proper department. Thank you for with us at Quality Inn Historic Downtown Mobile.

2/10 Väldigt dåligt

kristin

Reste i grupp, Affärsresenär
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Very unsafe. An unhoused person was sleeping in our room then they moved us to another room that was filthy w/ no sheets or blanket and grey matress. Then switched to a room w/ no lock. They did say they would refund our money.
Svar från GM 19 mars 2024
Thank you for taking the time to complete the survey. We are unpleased to hear that your stay was not exceptional. Your feedback is important to us and will be reported the proper department. Thank you agian for staying with during you visit to Historic Downtown Mobile area.

6/10 Okej

KARL

Reste med familjen
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
no heat in room and roaches
Bodde här 2 nätter i december 2023
Svar från Front Desk 17 mars 2024
Thank you taking the time to complete the survey. We value your loyalty and displease to hear you had a less the exceptional stay. Your feedback is very important to us and will be sent to the proper department. Thank you for with us at Quality Inn Historic Downtown Mobile.

2/10 Väldigt dåligt

Betsy

Gillade inte: Renlighet och boendets skick och faciliteter
Moldy, smells like cigarettes and unsafe.
Bodde här 1 natt i mars 2024
Svar från Front Desk 14 mars 2024
Thank you taking the time to complete the survey. We value your loyalty and displease to hear you had a less the exceptional stay. Your feedback is very important to us and will be sent to the proper department. Thank you for with us at Quality Inn Historic Downtown Mobile.

4/10 Dåligt

Jessy

Reste med familj och småbarn, Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
The mini frig smelled of urine ir foul. Not the worst hotel but definitely not most comfortable or clean.
Bodde här 1 natt i mars 2024
Svar från Front Desk 12 mars 2024
Thank you taking the time to complete the survey. We value your loyalty and displease to hear you had a less the exceptional stay. Your feedback is very important to us and will be sent to the proper department. Thank you for with us at Quality Inn Historic Downtown Mobile.

6/10 Okej

Brooke

Reste med familj och småbarn, Reste i grupp, Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
we needed a cheap option for my daughter's dance competion at the civic center. the hotel staff was friendly & helpful with the issues we had. only 2 outlets worked, the tv only had 1 channel that picked up & it was a roomba commercial, had to use our cell phones to call front desk, no toilet paper in the bathroom and the floors were so gritty & disgusting. very obvious they hadnt been vacuumed/swept in a long time. sheets were clean, air was cool, fridge & microwave worked, & water was hot. overall, we will stay again for future comps but hope the other issues will be resolved by then.
Bodde här 1 natt i mars 2024
Svar från Front Desk 12 mars 2024
Thank you taking the time to complete the survey. We value your loyalty and displease to hear you had a less the exceptional stay. Your feedback is very important to us and will be sent to the proper department. Thank you for with us at Quality Inn Historic Downtown Mobile.

4/10 Dåligt

Shigeki

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Strange odor in the room.
Bodde här 1 natt i mars 2024
Svar från Front Desk 12 mars 2024
Thank you taking the time to complete the survey. We value your loyalty and displease to hear you had a less the exceptional stay. Your feedback is very important to us and will be sent to the proper department. Thank you for with us at Quality Inn Historic Downtown Mobile.

10/10 Fantastiskt

eric, semmes

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Near everything downtown and affordable
Bodde här 1 natt i mars 2024
Svar från GM 4 mars 2024
Thank you for completing the survey. We appreciate your business and your feedback. We are pleased that you were able to take advantage of affordable and had exceptional service during your stay. Please think of us on your next visit to Historic Downtown Mobile Area

2/10 Väldigt dåligt

Antionette

Reste med familjen
Gillade inte: Bekvämligheter
Long story short property has bed bugs. I immediately left property and requested a refund through Expedia. Staff was nice
Bodde här 2 nätter i februari 2024
Svar från GM 2 mars 2024
Thank you for taking the time to complete the survey. We ensure that we will address this matter, as it is a serious issue. We appreciate your visits.

10/10 Fantastiskt

Jimmy

Reste med sin partner
All good
Bodde här 1 natt i februari 2024
Svar från GM 2 mars 2024
Thank you for taking the time to complete the survey. We are very pleased that you had an exceptional stay. We hope that you stay with us again on your next to the Historic Downtown Mobile.

2/10 Väldigt dåligt

Donas

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Customer service was horrible. One person named Conde is the most disrespectful person I have ever come into contact with.
Bodde här 1 natt i februari 2024
Svar från GM 2 mars 2024
Thank you taking the time to complete the survey. We value your loyalty and displease to hear you had a less the exceptional stay. Your feedback is very important to us and will be sent to the proper department. Thank you for with us at Quality Inn Historic Downtown Mobile.

2/10 Väldigt dåligt

Donas

Customer service is terrible.
Bodde här 5 nätter i december 2023
Svar från GM 2 mars 2024
Thank you taking the time to complete the survey. We value your loyalty and displease to hear you had a less the exceptional stay. Your feedback is very important to us and will be sent to the proper department. Thank you for with us at Quality Inn Historic Downtown Mobile.

6/10 Okej

James

Reste med sin partner
Gillade inte: Renlighet och boendets skick och faciliteter
Floors were dirty. Place needs to be brought up to date about 30 years newer and updated. Trash around/or in elevator. Understand it is Mardi Gras and the conditions that come with it on the property, but the inside of the rooms shouldn’t be no expectations.
Bodde här 1 natt i februari 2024
Svar från GM 2 mars 2024
Thank you taking the time to complete the survey. We value your loyalty and displease to hear you had a less the exceptional stay. Your feedback is very important to us and will be sent to the proper department. Thank you for with us at Quality Inn Historic Downtown Mobile.

10/10 Fantastiskt

Aaron

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fun environment and friendly staff!
Bodde här 1 natt i februari 2024
Svar från GM 2 mars 2024
Thank you for taking the time for completing out the survey. We appreciate your business and please to hear the environment and staff made your stay exceptional. Please think of us when you are planning your next visit to the Mobile Historic Downtown area.

8/10 Bra

Kelly

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
will stay again
This is an older hotel, but in my opinion still very clean, just not as updated as a newer hotel. But that doesn't bother me. The gentleman at the front desk was top notch. I could have sat in the lobby and talked to him all night long. Made sure we were happy and taken care of. I can't remember his name, but very outgoing/happy personality. He went above and beyond. Also very close proximity to the cruise terminal, and 5 dollar golf cart rides to transport you over!
Bodde här 1 natt i januari 2024
Svar från GM 24 jan. 2024
Thank you for staying with us. We appreciate your extremely nice feedback. They will be passed along to the staff. Please come stay with us again at Quality Inn Historic Downtown Mobile.

4/10 Dåligt

Lisa

Reste i grupp
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Not so great
Hotel not clean Locked out of room for entire night with no access to my personal belongings Won’t choose this location in future visits
Bodde här 2 nätter i januari 2024
Svar från GM 2 mars 2024
Thank you taking the time to complete the survey. We value your loyalty and displease to hear of you trouble with the locks. Your feedback is very important to us and will be sent to the proper department. Thank you for with us at Quality Inn Historic Downtown Mobile.

2/10 Väldigt dåligt

Lisa

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Very dirty. Filthy floors. Cleans bedding and towels. No soap in the room. Staff, especially the man with the big smile and personality was awesome. Rooms need a good scrub down and daily wet mop on the laminate floors.
Bodde här 1 natt i januari 2024
Svar från GM 2 mars 2024
Thank you taking the time to complete the survey. We value your loyalty and displease to hear you had a less the exceptional stay. Your feedback is very important to us and apologize that room was less than exceptional Thank you for with us at Quality Inn Historic Downtown Mobile.

6/10 Okej

Tonya, Mobile

Reste i grupp
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
A lot of all night traffic around the walkways and in the parking lot.
Bodde här 1 natt i januari 2024
Svar från GM 2 mars 2024
Thank you taking the time to complete the survey. We value your loyalty and displease to hear you had a less the exceptional stay. Your feedback is very important to us and will be sent to the proper department. Thank you for with us at Quality Inn Historic Downtown Mobile.

4/10 Dåligt

Anna Lisa

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
I was driving through the state and got caught in a storm. This was all I could find. The curtains had blood on them, floors had hair and dirt in the bathroom. The shower was disgusting. The office staff was great, but overall cleanliness was lacking.
Bodde här 1 natt i januari 2024
Svar från GM 2 mars 2024
Thank you taking the time to complete the survey. We value your loyalty and displease to hear you had a less the exceptional stay. We Your feedback is very important to us and the apologize that room was not up to standard. Thank you for with us at Quality Inn Historic Downtown Mobile.

6/10 Okej

Brenda G.

Bodde här 1 natt i januari 2024
Svar från GM 2 mars 2024
Thank you taking the time to complete the survey. We value your loyalty and displease to hear you had a less exceptional. Your feedback is very important to us. Thank you for with us at Quality Inn Historic Downtown Mobile.

2/10 Väldigt dåligt

Jasmine

Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Disgusting Room
The guy at the front desk was the only positive thing about this stay. The bed was covered in hair and dirt, there were no towels except for a used hand towel hanging in the shower, the entire place REEKED of mildew, there was blood on the side of the bed, the bedside tables were nasty, the tub wouldn’t drain properly, and the entire place fogged up when the shower was used because of the lack of proper heating and air (there is a wall unit that seemingly did nothing.) This place is pretty disgusting, not at all worth $100 a night. I wouldn’t pay $20 a night for this place, they’d have to pay ME to get me to stay here again. Great staff but I feel sorry they have to work at such a run down place.
Bodde här 1 natt i januari 2024
Svar från GM 2 mars 2024
Thank you taking the time to complete the survey. We value your loyalty and displease to hear you had a less the exceptional stay. Your feedback is very important to us and will be sent to the proper department such as the plumbing and linen not up to par. Thank you for with us at Quality Inn Historic Downtown Mobile.

6/10 Okej

Larry

Reste med familjen
Gillade: Renlighet och personal och service
My wife got bedbug out of room 220
Bodde här 1 natt i december 2023
Svar från GM 2 mars 2024
Thank you taking the time to complete the survey. We value your loyalty and displease to hear you had a less the exceptional stay. We take this issue seriously as well as any feedback reported to us and will be sent to the proper department. Thank you for with us at Quality Inn Historic Downtown Mobile.

8/10 Bra

Kristy

Bodde här 1 natt i december 2023
Svar från GM 2 mars 2024
Thank you taking the time to complete the survey. We value your loyalty and strive to be even better for you visit if you choose to make this your home during you next visit to the Quality Inn Historic Downtown Mobile.

10/10 Fantastiskt

Darryl

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Juan

Bodde här 1 natt i december 2023
Svar från GM 2 mars 2024
Thank you for taking the time to complete the survey. We appreciate your business and that you had an exceptional stay. Please think out us on your next visit to Historic Downtown Mobile area.

2/10 Väldigt dåligt

Giovanni

Affärsresenär
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
save ur money and go elsewhere
it was horrible , card reader never worked had to re active card every time i tried to get it . dirty room . non working lights , smelt bad
Bodde här 6 nätter i december 2023

4/10 Dåligt

Mary

Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
I wouldn’t go again
The only positive thing I can say is this place doesn’t have bedbugs and it had hot water for the shower. This hotel is in dire need of a remodel and it’s utterly disgusting. Sticky floors. Floors need ripped up and redone. If you have asthma it will wreck havoc with your breathing. Smells horrid. Staff are very kind and friendly. Housekeeping will not make your bed for the day. You also get clean towels every three days of your stay.
Bodde här 1 natt i december 2023

2/10 Väldigt dåligt

Brian

Affärsresenär
Gillade inte: Renlighet och boendets skick och faciliteter
STAY AWAY!
Hairs in sink. Someone's old underwear on the counter. I am 6' tall and still had to pull up a chair to set the air conditioner since it is way up high. Wifi login screen didn't work. This is an AWFUL hotel!
Bodde här 1 natt i december 2023
Svar från GM 16 dec. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Downtown Historic District.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

2/10 Väldigt dåligt

Janice

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Never stay here
Everything was just horrible
Bodde här 2 nätter i december 2023
Svar från GM 16 dec. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Downtown Historic District.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

8/10 Bra

Emilia

Reste med familj och småbarn
Gillade: Renlighet, personal och service och bekvämligheter
Calidad vs. Precio esta bien
Bodde här 1 natt i november 2023
Svar från GM 4 dec. 2023
Thank you! We are so please that you enjoyed stay!! Please come stay with us again here.

2/10 Väldigt dåligt

Krishna M

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från ab 26 nov. 2023
Thank you for taking the time to complete a survey! Thank you for your feedback. All issues have been addressed. Thank you again for staying with us.

4/10 Dåligt

Zayra Maria, Cypress

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The room smell really bad , the lights do not work and air conditioner do not work
Bodde här 1 natt i november 2023
Svar från GM 23 nov. 2023
Thank you for taking the time to fill out the survey. Your feedback is important to us. Your issues during you stay will be facilitated to the proper departments. Thank you for staying with us at Quality Inn HistoricDowntown Mobile

4/10 Dåligt

Deborah

Gillade: Renlighet, personal och service och rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
Not worth the money
The staff were great! We felt damp in our room, our clothes we hadn’t worn were damp, weird. The room was falling apart.
Bodde här 1 natt i november 2023
Svar från AGM 14 nov. 2023
Thank you for taking the time to complete a survey! Thank you for your feedback. All issues have been addressed. Thank you again for staying with us.

2/10 Väldigt dåligt

Jonathon M, Gallant

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beeping fire alarms in trash cans, folks smoking weed on the balcony and in parking lot, employees knocking on doors waking you up at midnight asking for jumper cables. This is unacceptable. Definitely not family friendly. For just a little more stay across the road at Holiday Inn.
Bodde här 2 nätter i november 2023
Svar från GM 14 nov. 2023
Thank you for taking the time to complete a survey! Thank you for your feedback. All issues have been addressed. Thank you again for staying with us.

10/10 Fantastiskt

denis

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
After reading several reviews about this property i was concerned about booking. I must say though that my experiences have been overall good. Clean room, friendly staff, hot water, free parking, close to downtown events. Well pleased.
Bodde här 1 natt i november 2023
Svar från GM 14 nov. 2023
Thank you! We are so please you that you thoroughly enjoyed making our home your home during your visit. Please come stay with us again here in the beautiful Downtown Historic Mobile area. Once agian ,Thank YOU!!

2/10 Väldigt dåligt

Shelly

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Place is very convenient for cruise parking. Staff was a little rude. Building is old and Rooms have a strong moldy odor. Rooms could be cleaner.
Bodde här 1 natt i oktober 2023
Svar från GM 6 nov. 2023
Thank you for taking the time to complete a survey! Thank you for the feedback. We are truly sorry for the experience you had while here with us and will be using this feedback to make changes moving forward.