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Recensioner av OYO Hotel Moline Downtown IL I-74 North

2 out of 5
OYO Hotel Moline Downtown IL I-74 North
1191 19th Street, Moline, IL

Recensioner

7,0

Bra

10 - Fantastiskt i betyg. 142 av 413 recensioner" "
8 - Bra i betyg. 108 av 413 recensioner" "
6 - Okej i betyg. 41 av 413 recensioner" "
4 - Dåligt i betyg. 40 av 413 recensioner" "
2 - Väldigt dåligt i betyg. 82 av 413 recensioner" "

7,2/10

Renlighet

7,6/10

Personal och service

6,4/10

Bekvämligheter

6,8/10

Boendets skick och faciliteter

7,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Enrique

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
There wasn't anything I didn't like.
Bodde här 1 natt i maj 2024

8/10 Bra

Tiffany

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good Stay
Bodde här 1 natt i maj 2024

8/10 Bra

Courtney

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I like staying here for the jacuzzi tub.
Bodde här 1 natt i april 2024

8/10 Bra

Miguel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Its OK
Bodde här 6 nätter i april 2024

8/10 Bra

Jesus

Gillade: Renlighet
Bodde här 1 natt i april 2024

8/10 Bra

Cameron

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was spacious, immaculately clean.

6/10 Okej

Nathan

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
TV didn't work, shower head sprayed water in all directions, tiny details of stuff not cleaned as well as could be. But the night staff and the lady the next morning were excellent! Ultra-friendly, and wrote down my concerns to share with those in charge. Bed was very uncomfortable for my back. Price was about in line for services rendered.
Bodde här 1 natt i april 2024

6/10 Okej

Brent

Reste med sin partner
Gillade: Renlighet
Gillade inte: Bekvämligheter
The price was good, but the upkeep of our room needed some TLC.
Bodde här 1 natt i april 2024
Svar från Joey 3 maj 2024
Hi, Brent! We are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure a better experience in the future. Regards, Joey

2/10 Väldigt dåligt

John, Minneapolis

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I stayed five minutes and left. By far the most disgusting hotel I’ve ever been in. Cleanliness a zero. Since the refrigerator was broken and I needed to refrigerate my medicine, I went to see if there was a bag in the ice bucket and my hand to the top of the plastic lid, with some sort of sticky substance on it. The bag wouldn’t have mattered if there was one because the ice machine was broken as well. Person at the front desk told me to drive to the gas station for ice. Disgusting walls and mirrors. Sink in the room didn’t even have a faucet!? Don’t be fooled by what appears to be a MCM update, this place is an absolute dump. I asked for a refund and they wouldn’t give me one. Left and stayed somewhere clean.
Bodde här 1 natt i april 2024
Svar från Barbara 3 maj 2024
Hi, John! We are sorry for the unpleasant experience. Cleanliness is something that we cannot compromise with and we never want our guests to experience such issues. Thanks for highlighting this issue, request you to be assured we will be taking this up and get it fixed with immediate effect. Have a great day ahead! Regards, Barbara

2/10 Väldigt dåligt

Ahmad

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
No WiFi
Bodde här 1 natt i april 2024
Svar från Noah 3 maj 2024
Hi, Ahmad! Sorry for the trouble you faced. We have duly noted your feedback and ensure you an amazing stay with proper facilities next time. Have a nice day ahead. Regards, Noah

10/10 Fantastiskt

Angela

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay
Bodde här 2 nätter i mars 2024
Svar från Dewi 3 maj 2024
That is great to hear, Angela! Thank you for joining our family, and we will always aim to live up to your standards. Regards, Dewi

6/10 Okej

Shawna

Affärsresenär, Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Just not a great hotel to stay at
Bodde här 2 nätter i februari 2024
Svar från Dewi 3 maj 2024
Hey, Shawna! Thank you so much for rating us positively. As per the feedback, we can see that you are not completely satisfied with our services, we have notified the concern with our significant team to ensure a comfortable stay in the future. Regards, Dewi

10/10 Fantastiskt

Inga

Gillade: Renlighet och personal och service
Bodde här 1 natt i februari 2024
Svar från Lisa 2 maj 2024
Thanks for rating us superbly, Inga! Glad to know that you loved our services :) Regards, Lisa

10/10 Fantastiskt

Darrell

Bodde här 2 nätter i februari 2024
Svar från Lisa 2 maj 2024
Thanks for rating us superbly, Darrell! Glad to know that you loved our services :) Regards, Lisa

8/10 Bra

Michael, MOLINE

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Svar från Lisa 2 maj 2024
Hi, Michael! Thanks a lot for staying with us. So glad to know you liked our services. Keep this love coming :) Regards, Lisa

10/10 Fantastiskt

Roshaun

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was nice and staff is very accommodating
Bodde här 1 natt i februari 2024
Svar från Lisa 2 maj 2024
Hi, Roshaun! That is what we like to hear from our valued guest. Do give us another opportunity to delight you again. Wish you a wonderful day ahead. Regards, Lisa

8/10 Bra

Roshaun

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Its ok for the orice
Bodde här 1 natt i februari 2024
Svar från Lisa 2 maj 2024
Thank you for the pleasing feedback, Roshaun! We will put in our continuous efforts to provide consistent service every time. Regards, Lisa

8/10 Bra

James

Affärsresenär
Gillade: Renlighet, personal och service och rummets bekvämlighet
2 weeks later still waiting on deposit refund.
Stayed for 2 weeks they came to get trash and clean the room 2 days after I checked in and a night before I was leaving. Have stayed at two other hotels after this for work have recieved them deposits back. This place still has my 100.00 deposit. Been waiting 2 weeks now.
Bodde här 7 nätter i januari 2024
Svar från Lisa 2 maj 2024
Sincere apologies, James! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Lisa

8/10 Bra

ROBERT

Reste med familjen
Gillade: Personal och service och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från Lisa 2 maj 2024
Thanks for rating us superbly, Robert! Glad to know that you loved our services :) Regards, Lisa

8/10 Bra

Michael, MOLINE

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Svar från Lisa 2 maj 2024
Hi, Michael! Thanks a lot for staying with us. So glad to know you liked our services. Keep this love coming :) Regards, Lisa

4/10 Dåligt

Michelle

Affärsresenär
Check in time is capped at midnight however people travel at all hours and should be able to book online anytime and if they are capping the check in time then that should be more visible. The parking lots were very snow and slick very unsafe for walking and very rough for cars.
Bodde här 1 natt i januari 2024

8/10 Bra

Wendel

Bodde här 3 nätter i januari 2024
Svar från Lisa 2 maj 2024
Thanks for rating us superbly, Wendel! Glad to know that you loved our services :) Regards, Lisa

6/10 Okej

Jeffery, Niles

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The locals all know this but this property is cheap for a reason
Bodde här 5 nätter i januari 2024
Svar från Lisa 2 maj 2024
Apologies for the inconvenience caused, Jeffery! We have marked a note for the experience you had with us to ensure your next stay is pleasant. Wish you a wonderful day ahead. Regards, Lisa

10/10 Fantastiskt

Olivia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Ammy 3 maj 2024
We appreciate your positive rating, Olivia! We take pride in providing our guests with a great experience. Regards, Tim.

2/10 Väldigt dåligt

crystal

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
After I had already paid for the reservation, After I arrived at the property I was told that My hotel room had no heat. I was offered a non-smoking room which was cheaper than the room that I paid for. In the other available room, I was told that the TV did not work and it did not have two beds which is what I paid for and reserved. I was taken to the room with the single bed. And the room was dirty and the bed top blanket was stained. When I asked the man showing me the room. He said the blanket was clean it was just stained. And he suggested I take the room anyway.
Bodde här 1 natt i december 2023

8/10 Bra

Matthew

Bodde här 1 natt i november 2023

2/10 Väldigt dåligt

Breanna

Bodde här 1 natt i november 2023

2/10 Väldigt dåligt

Nickolus

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Terrible experience
Absolute terrible experience. The room was sub par with shoddy repair work done . The floors were coated in something extremely slippery. The hot tub was absolutely filthy and the water barely got hot enough to actually use and on top of that the faucet for the tub was not long enough to reach the tub so water pours out along the back of the tub. The bathroom door cannot be opened all the way because it hits the toilet. The white bed and quilt had weird orange stains on it. The tv remote was missing. And lastly mini fridge did not get cold and the microwave was straight out of 1981 with a missing glass plate from the center. There was also no phone in our room. Hmmm.
Bodde här 1 natt i oktober 2023
Svar från Joey 5 dec. 2023
Hi, Nickolus! We are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure a better experience in the future. Regards, Joey

4/10 Dåligt

Verifierad resenär

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
We found dirty socks in our sheets
Bodde här 2 nätter i oktober 2023
Svar från Barbara 5 dec. 2023
Hi, Please accept our sincere apologies for the inconvenience caused. We agree that the lack of cleanliness is unacceptable, we request you to please take this as an off case since we are thoroughly working on cleanliness and it is one of our basic aspects to serve our guests with. Rest be assured, we have updated our team to take the required action immediately to resolve this particular issue. Have a great day ahead! Regards, Barbara

8/10 Bra

Dennis

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2023
Svar från Barbara 5 dec. 2023
Hey, Dennis! It is always good to see our guest happy. Such feedback helps us. Keep them coming. Regards, Barbara

6/10 Okej

Mary

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The people next door were noisy. Nice location friendly staff.
Bodde här 1 natt i oktober 2023
Svar från Dewi 5 dec. 2023
Hi, Mary! Thanks for the suggestions, as it has been communicated with the relevant department, they will look into this issue and will surely change accordingly. Regards, Dewi

10/10 Fantastiskt

Robert

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Tim 5 dec. 2023
Hi, Robert! We are glad you have taken time out to rate us highly. Having your love and encouragement we feel blessed. Regards, Tim

8/10 Bra

Victoria L

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Noah 5 dec. 2023
Hi, Victoria! Thanks for rating our services, please rate us again with your kind words. Looking forward to hosting you again soon with a pleasant experience. Regards, Noah

2/10 Väldigt dåligt

Carissa

Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Staying here once was more than enough
Excellent check-in, location was near where I needed to be, my room smelled great, fridge was cold when I got there. Plenty of places to charge devices. And that’s where the positives end. Oh wait, I did NOT find bed bugs. THAT’S where the positive ends. Paint was peeling in multiple places throughout the room. The phone was under the bed, off the hook, covered in dirt—it had clearly been there a while, along with dust bunnies, trash, and a doll. Creepy, right?? The bathtub/shower was dirty. The windowpane had a HUGE crack in it that was simply taped over to “fix” it. As a female solo traveler, I felt a bit unsafe as someone could easily just push out the broken window to get in.
Paint peeling above tub
Paint peeling outside bathroom
Tape fixes everything!  Except windows in hotel rooms…
Bodde här 1 natt i oktober 2023
Svar från Barbara 5 dec. 2023
Sorry for the inconvenience, Carissa! Please consider the issue of cleanliness as an off case, as this is one of our basic requirements to serve our guests with. Do give us a chance to host you again and we will make sure that you experience the comfort and hospitality we are known for. Regards, Barbara

8/10 Bra

Peter

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Noah 5 dec. 2023
Glad to see that you have rated us positively, Peter! Do give us more chances to delight you in the future. Regards, Noah

8/10 Bra

Conan

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
USB plugs are a nice modern touch
Bodde här 1 natt i september 2023
Svar från Eva 13 okt. 2023
Hi, Conan! Your kind words of appreciation always motivate us to serve you even better than before. Stay connected with us and we will put in our continuous efforts to retain this love. Wish you an amazing day ahead. Regards, Eva

6/10 Okej

Sharon

Gillade: Personal och service och rummets bekvämlighet
Adequate, inexpensive
This place was fine. It was reasonably priced. However, we were in a room with a cracked window, and the shower was tepid with low pressure.
Bodde här 1 natt i september 2023
Svar från Eva 13 okt. 2023
Hi, Sharon! Thank you so much for the positive rating and for taking out your valuable time to share the experience with us. We thank you for giving us an opportunity to make the services even better by sharing your feedback. Regards, Eva

10/10 Fantastiskt

Margaret

Bodde här 1 natt i september 2023
Svar från Barbara 5 dec. 2023
Hey, Margaret! Thank you for ranking us highly and we are sorry for the trouble that you have faced. Your feedback also motivates us to work for a better future experience. Have a good day. Regards, Barbara

8/10 Bra

Andrew

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
The staff was very nice. State they charge $100 deposit, because “people do things sometimes“. They didn’t charge me because I didn’t look like somebody who would do something bad I guess. Room very simple. Bed comfortable.
Bodde här 1 natt i september 2023
Svar från Eva 13 okt. 2023
Hi, Andrew! Thanks a lot for staying with us and for the positive feedback. Looking forward to giving an amazing experience on your stay. Regards, Eva

2/10 Väldigt dåligt

Juli

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Elevator broke. Deadbolt would not work. No smoke alarm. My new shoes were black after walking on carpet
Bodde här 7 nätter i september 2023
Svar från Eva 13 okt. 2023
Hi, Juli! We never expect any of our guests to face this kind of problem. Since understanding the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Eva

10/10 Fantastiskt

Stacey

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Pleasant Staff.
Bodde här 1 natt i september 2023
Svar från Eva 13 okt. 2023
Hi, Stacey! we are happy to hear you had a great time with us. Your precious words of gratitude have meant a great deal to us, and hope to serve you even better soon. Regards, Eva

6/10 Okej

Gina

Gillade inte: Renlighet och boendets skick och faciliteter
Just a quick stay for a race the next day. Did the job
Bodde här 1 natt i september 2023
Svar från Eva 13 okt. 2023
Hi, Gina! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Eva

2/10 Väldigt dåligt

Timmy

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Eva 13 okt. 2023
We are sorry the stay turned out to be an average one, Timmy! We have checked the reviews and the problems within our services that have bothered you and we are working on it. Just take this as an off-case, this is certainly not how we treat our guests. Hope to get another chance soon so that we can make things up for you with an awesome stay ahead. Regards, Eva

6/10 Okej

Jasmine

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
This hotel was very clean until I pulled the blanket back & noticed a huge black stain on the mattress which gross me out so I left also poured soap water on the floor and cleaned it with a towel because the floor needed to be mop but other than that the stay could have been ok & had a few plp just sitting outside all night that seem to live there not sure oh & had a hard time getting a hold of front desk over the phone apparently their number is not to the desk
Svar från Eva 13 okt. 2023
Apologies for the problems you had faced, Jasmine! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Eva

4/10 Dåligt

Cynthia

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I reserved a smoking room but motel had no ashtrays. The floor in my room was filthy, you could see something had been spilled but not cleaned,this I noticed immediately. This is a motel who also rents room on a weekly rate & I didn't feel safe being a single female. Ice machine & elevator also did not work. Beds were nice & comfy. Paint on ceiling above tub was peeling, bathroom sunk area was clean & nice tv.
Bodde här 2 nätter i september 2023
Svar från Eva 13 okt. 2023
Hi, Cynthia! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time. Regards, Eva

4/10 Dåligt

Doug

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Lot of Potential - all unrealized
This hotel has so much potential, almost all of it unrealized. Great bar/restaurant (closed), great rooftop pool (closed). The room was clean, but we had a "no dumping" sign in the bathroom and holes in the walls. The exterior has exposed conduit, crumbling walls and is just generally in disrepair. First room they tried to put us in, was not cleaned.
Bodde här 1 natt i juni 2023
Svar från Eva 13 okt. 2023
We are sorry the stay turned out to be an average one, Doug! We have checked the reviews and the problems within our services that have bothered you and we are working on it. Just take this as an off-case, this is certainly not how we treat our guests. Hope to get another chance soon so that we can make things up for you with an awesome stay ahead. Regards, Eva

4/10 Dåligt

Freddie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Pretty nice and relaxing property. Within a small drive of a lot of fun places! My only downside was that we still haven't received our $100 deposit back and it's been over a week. It's been difficult to even get a hold of management.
Bodde här 1 natt i september 2023
Svar från Ammy 3 maj 2024
Apologies for the problems you had faced, Freddie! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

8/10 Bra

Khodr

Bodde här 1 natt i september 2023
Svar från Ammy 3 maj 2024
Hi, Khodr! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

4/10 Dåligt

Verifierad resenär

Gillade inte: Renlighet och boendets skick och faciliteter
You get what you pay for
So at first glance the area you’re like, ok, it could be worse, but, the more you look the more it does get worse. 1st of all the first thing I noticed was the giant crack in the glass outside of our room that was covered in tape. The sheets had cigarette burns and random stains. The ceiling plaster was crumbling off. Hair in the shower. The desk in our room was held together by staples probably. The bed was decently comfortable. The tv was ok. We had 2 random instances where random people knocked on our door. We did have to ask them to come fix our tv, which they did promptly. The WiFi does not work at all. I mean if you’re desperate it works but I’d rather not again.
Bodde här 1 natt i september 2023
Svar från Eva 11 sep. 2023
Hi, Guest! We are sorry to see that our guest is not completely satisfied. We promise to improve the services further and continue to make sure our valued guests are delighted. Regards, Eva

8/10 Bra

Miguel

Bodde här 3 nätter i augusti 2023