“We booked a room through Expedia at the Vista Verde Hotel but when we arrived, they told us that they thought we had cancelled our reservation and they had no available rooms. We had cancelled a longer stay we had made and re-booked it for just one night but they said they had no record of it even though we had an itinerary through Expedia. They couldn't call Expedia for us to get it straightened out. When I got back from vacation, I called Expedia and asked for a refund and they said they have...
“We booked a room through Expedia at the Vista Verde Hotel but when we arrived, they told us that they thought we had cancelled our reservation and they had no available rooms. We had cancelled a longer stay we had made and re-booked it for just one night but they said they had no record of it even though we had an itinerary through Expedia. They couldn't call Expedia for us to get it straightened out. When I got back from vacation, I called Expedia and asked for a refund and they said they have...
Colleen