Hotell i Monterrico

“The only thing I didn't like was the food at the buffets.”

“From start to finish it was a horrible experience! We had to change key cards three times, there was no hot water, no WiFi, no working tv. Our room was in poor condition and they really need to look after their installations better. They made several mistakes with our booking resulting in me getting charged three times! The check in took close to an hour. The staff was rude and not helpful at all and not a single time did we get an apology or any kind of compensation. A huge disappointment! ”

“Todo”

“This is a lovely hotel at the Pacific coast, a few hours drive from Guatemala City. Outstanding service from lovely staff. Nice albeit crowded pool areas. Do not consider if you need good Wi-Fi. It only works, and badly so, in common areas. That said, we would definitely stay here again. ”

“The property was right on the beach, which was fabulous. Unfortunately I booked an Ocean view room with air-conditioning, and there’s no such thing. I had to choose between an ocean view or air-conditioning. The staff was incredible. They moved my bags from one room to the next. It was just sad because the ocean view room was gorgeous with a canopy and its own private balcony. But I slept like a baby with the air-conditioning. Because it is extremely hot there.”

“Staff was great and knowledgeable Pool was very useful room was extremely clean Very nice set up”

“Nice place”

“Bueno”

“Really good place ”

“This location is outstanding, Great amenities, great location . It’s a little tricky to find using Google and the only minor issue was there appeared to be ants the loved that location as well . ”

“No es acorde el servicio al precio que se cobra”

“No todas las habitaciones tienen aire, es el techo del rancho tapado con Saran. Piscina salada y pequeña, los baños son mini. Se fue la luz 2 veces y se apagaba el ventilador entonces era mucho calor. No tienen POS se paga en efectivo o transferencia. La comida rica. No hacen limpieza en las habitaciones todos los días, si quieren toalla en la piscina son Q 15 más y las toallas de las habitaciones ya les toca cambio ( manchadas, rotas y deshilachadas) Deberían de poner hamacas en los espacios...