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Recensioner av Home 1 Suites Extended Stay

2.5 out of 5
Home 1 Suites Extended Stay
2491 Eastern Blvd, Montgomery, AL

Recensioner

5,2
10 - Fantastiskt i betyg. 12 av 44 recensioner" "
8 - Bra i betyg. 2 av 44 recensioner" "
6 - Okej i betyg. 4 av 44 recensioner" "
4 - Dåligt i betyg. 7 av 44 recensioner" "
2 - Väldigt dåligt i betyg. 19 av 44 recensioner" "

5,4/10

Renlighet

6,0/10

Personal och service

4,2/10

Bekvämligheter

5,2/10

Boendets skick och faciliteter

5,0/10

Hållbarhet

Recensioner

6/10 Okej

Carolyn

Gillade: Personal och service
It was great
Bodde här 1 natt i april 2024
Svar från Zee 9 maj 2024
Dear Guest,Thank you for your recent stay at our property. We truly value the opinions of our customers and we are delighted to hear your appreciation. Providing our guests with the best possible hospitality and experience has always been our mission. I am happy to read that you hada nice time during your stay with us. I look forward to seeing you back again.Sincerely,Hotel Manager.

2/10 Väldigt dåligt

Uraina

Reste med familjen, Reste med sin partner
Gillade: Renlighet
Gillade inte: Personal och service
Ight
Bodde här 1 natt i april 2024
Svar från Zee 6 maj 2024
Dear Guest,Thank you for your recent stay at our property. We truly value the opinions of our customers and we are delighted to hear your appreciation. Providing our guests with the best possible hospitality and experience has always been our mission. I am happy to read that you hada nice time during your stay with us. I look forward to seeing you back again.Sincerely,Hotel Manager.

2/10 Väldigt dåligt

Juan carlos

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Marijuana reeked from every room. Nasty everywhere we booked for 5 days days 1.5 and left
Bodde här 4 nätter i april 2024
Svar från Zee 18 apr. 2024
Dear Guest,I'm sorry we failed to meet your expectations. I sincerely apologize that we let you down and assure that action is already being taken to make things better for the future. We are looking for ways to improve our service. Please visit again.Thank you for staying and we hope you give us another chance.Sincerely,HotelManager

4/10 Dåligt

Jessica

Reste med familjen
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Our room smelled like marijuana. The kitchen sink was clogged. There was no hairdryer in the room and there weren't any available at the front desk. The smoke detector battery was low, so it was beeping all night. Called the front desk, said they would come but never did. There were cars drag racing outside all night. The continental breakfast consisted of 1 kind of granola bar and 1 kind of muffin and coffee.
Bodde här 1 natt i mars 2024
Svar från Zee 11 apr. 2024
Dear Guest,I'm sorry we failed to meet your expectations. I sincerely apologize that we let you down and assure that action is already being taken to make things better for the future. We are looking for ways to improve our service. Please visit again.Thank you for staying and we hope you give us another chance.Sincerely,HotelManager

4/10 Dåligt

Cindy

Gillade inte: Boendets skick och faciliteter
Bodde här 3 nätter i februari 2024
Svar från Zee 9 feb. 2024
Dear Guest,I'm sorry we failed to meet your expectations. I sincerely apologize that we let you down and assure that action is already being taken to make things better for the future. We are looking for ways to improve our service. Please visit again.Thank you for staying and we hope you give us another chance.Sincerely,HotelManager

10/10 Fantastiskt

Zachary

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Zee 30 jan. 2024
Dear Guest,Thank you for your recent stay at our property. We truly value the opinions of our customers and we are delighted to hear your appreciation. Providing our guests with the best possible hospitality and experience has always been our mission. I am happy to read that you hada nice time during your stay with us. I look forward to seeing you back again.Sincerely,Hotel Manager.

6/10 Okej

Bonsha

Reste med familjen
Gillade: Rummets bekvämlighet
Okay stay
The stay was okay.
Bodde här 1 natt i december 2023
Svar från Zee 18 jan. 2024
Dear Guest,Thank you for your recent stay at our property. We truly value the opinions of our customers and we are delighted to hear your appreciation. Providing our guests with the best possible hospitality and experience has always been our mission. I am happy to read that you hada nice time during your stay with us. I look forward to seeing you back again.Sincerely,Hotel Manager.

6/10 Okej

keshawn

Bodde här 3 nätter i december 2023
Svar från Zee 4 feb. 2024
Dear Guest,I'm sorry we failed to meet your expectations. I sincerely apologize that we let you down and assure that action is already being taken to make things better for the future. We are looking for ways to improve our service. Please visit again. Thank you for staying and we hope you give us another chance.Sincerely,HotelManager

2/10 Väldigt dåligt

Lori

Bodde här 3 nätter i december 2023
Svar från Zee 31 dec. 2023
Dear Guest,I'm sorry we failed to meet your expectations. I sincerely apologize that we let you down and assure that action is already being taken to make things better for the future. We are looking for ways to improve our service. Please visit again.Thank you for staying and we hope you give us another chance.Sincerely,HotelManager

10/10 Fantastiskt

robin

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
Nice receptionist
Bodde här 1 natt i december 2023
Svar från Zee 30 dec. 2023
Dear Guest,Thank you for your recent stay at our property. We truly value the opinions of our customers and we are delighted to hear your appreciation. Providing our guests with the best possible hospitality and experience has always been our mission. I am happy to read that you hada nice time during your stay with us. I look forward to seeing you back again.Sincerely,Hotel Manager.

10/10 Fantastiskt

Timothy

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Zee 21 dec. 2023
Dear Guest,Thank you for your recent stay at our property. We truly value the opinions of our customers and we are delighted to hear your appreciation. Providing our guests with the best possible hospitality and experience has always been our mission. I am happy to read that you hada nice time during your stay with us. I look forward to seeing you back again.Sincerely,Hotel Manager.

2/10 Väldigt dåligt

Mike

Bodde här 3 nätter i december 2023
Svar från Zee 20 dec. 2023
Dear Guest,I'm sorry we failed to meet your expectations. I sincerely apologize that we let you down and assure that action is already being taken to make things better for the future. We are looking for ways to improve our service. Please visit again.Thank you for staying and we hope you give us another chance.Sincerely,HotelManager

4/10 Dåligt

LaMaya

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Disappointed.
The hotel was not what i expected. The dresser was peeling, the walls were dirty, the refrigerator was dirty and the microwave aswell.
Bodde här 2 nätter i december 2023
Svar från Zee 11 dec. 2023
Dear Guest,I'm sorry we failed to meet your expectations. I sincerely apologize that we let you down and assure that action is already being taken to make things better for the future. We are looking for ways to improve our service. Please visit again.Thank you for staying and we hope you give us another chance.Sincerely,HotelManager

10/10 Fantastiskt

Gilberto

Bodde här 2 nätter i november 2023
Svar från Zee 24 nov. 2023
Dear Guest,Thank you for your recent stay at our property. We truly value the opinions of our customers and we are delighted to hear your appreciation. Providing our guests with the best possible hospitality and experience has always been our mission. I am happy to read that you hada nice time during your stay with us. I look forward to seeing you back again.Sincerely,Hotel Manager.

2/10 Väldigt dåligt

tequiria

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
There were stains on sheets and also roaches.
Bodde här 2 nätter i november 2023
Svar från Zee 21 nov. 2023
Dear Guest,I'm sorry we failed to meet your expectations. I sincerely apologize that we let you down and assure that action is already being taken to make things better for the future. We are looking for ways to improve our service. Please visit again.Thank you for staying and we hope you give us another chance.Sincerely,HotelManager

10/10 Fantastiskt

Gilberto

Bodde här 2 nätter i november 2023
Svar från Zee 19 nov. 2023
Dear Guest,Thank you for your recent stay at our property. We truly value the opinions of our customers and we are delighted to hear your appreciation. Providing our guests with the best possible hospitality and experience has always been our mission. I am happy to read that you hada nice time during your stay with us. I look forward to seeing you back again.Sincerely,Hotel Manager.

10/10 Fantastiskt

Pablo Elias Gomez

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
👍
Bodde här 1 natt i oktober 2023
Svar från Zee 31 okt. 2023
Dear Guest,Thank you for your recent stay at our property. We truly value the opinions of our customers and we are delighted to hear your appreciation. Providing our guests with the best possible hospitality and experience has always been our mission. I am happy to read that you hada nice time during your stay with us. I look forward to seeing you back again.Sincerely,Hotel Manager.

10/10 Fantastiskt

Trenton

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i oktober 2023
Svar från Zee 21 okt. 2023
Dear Guest,Thank you for your recent stay at our property. We truly value the opinions of our customers and we are delighted to hear your appreciation. Providing our guests with the best possible hospitality and experience has always been our mission. I am happy to read that you hada nice time during your stay with us. I look forward to seeing you back again.Sincerely,Hotel Manager.

2/10 Väldigt dåligt

Edrey

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Place was dirty and filthy drugs all around the area and people smoking and the room stunk . I’m hoping to hear back could not stay there the 2 night had to check in at another location the Marriott.
Bodde här 2 nätter i oktober 2023
Svar från Zee 16 okt. 2023
Dear Guest,I'm sorry we failed to meet your expectations. I sincerely apologize that we let you down and assure that action is already being taken to make things better for the future. We are looking for ways to improve our service. Please visit again.Thank you for staying and we hope you give us another chance.Sincerely,HotelManager

2/10 Väldigt dåligt

Tony

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I don’t recommend this property to anyone but of their poor customer service and their unprofessional attitude. This place was filthy and they did not even make up the beds nor spray the rooms with disinfectant!
Bodde här 2 nätter i oktober 2023
Svar från Zee 15 okt. 2023
Dear Guest,I'm sorry we failed to meet your expectations. I sincerely apologize that we let you down and assure that action is already being taken to make things better for the future. We are looking for ways to improve our service. Please visit again. Thank you for staying and we hope you give us another chance.Sincerely,HotelManager

2/10 Väldigt dåligt

Lauren

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Unbelievably dirty! Cabinets were falling apart and the countertops were falling off. Most alarming was how unsafe I felt. Grown men partied outside of the room loudly until 4:30am. They got confused on the rooms they were coming in and out of and tried to come in my room on several occasions. I tried to cancel my second night but they cited their cancellation policy and would not give me money back for the room even though I experienced this danger.
Bodde här 2 nätter i oktober 2023
Svar från Zee 16 okt. 2023
Dear Guest,I'm sorry we failed to meet your expectations. I sincerely apologize that we let you down and assure that action is already being taken to make things better for the future. We are looking for ways to improve our service. Please visit again.Thank you for staying and we hope you give us another chance.Sincerely,HotelManager

4/10 Dåligt

Lisa

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The carpet was nasty and needed to be cleaned, the sink in the bathroom was leaking and would not drain properly, the faucet in the tub was about to come off and about halfway through our stay we started seeing roaches. At that point it was too late for us to pack up and move to another hotel without loosing all of our money that we had paid towards this hotel. Luckily we where only there to sleep and shower. Plus there were other residents smoking illegal substances on the property as well.
Svar från Zee 9 okt. 2023
Dear Guest,I'm sorry we failed to meet your expectations. I sincerely apologize that we let you down and assure that action is already being taken to make things better for the future. We are looking for ways to improve our service. Please visit again.Thank you for staying and we hope you give us another chance.Sincerely,HotelManager

2/10 Väldigt dåligt

Jessica

Reste med familj och småbarn
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Property is filthy. My bathtub was full of water when I arrived
Bodde här 1 natt i oktober 2023
Svar från Zee 8 okt. 2023
Dear Guest,I'm sorry we failed to meet your expectations. I sincerely apologize that we let you down and assure that action is already being taken to make things better for the future. We are looking for ways to improve our service. Please visit again.Thank you for staying and we hope you give us another chance.Sincerely,HotelManager

8/10 Bra

Tony

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i september 2023
Svar från Zee 2 okt. 2023
Dear Guest,Thank you for your recent stay at our property. We truly value the opinions of our customers and we are delighted to hear your appreciation. Providing our guests with the best possible hospitality and experience has always been our mission. I am happy to read that you hada nice time during your stay with us. I look forward to seeing you back again.Sincerely,Hotel Manager.

2/10 Väldigt dåligt

Rhea, Portage

Reste i grupp
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room & property was filthy. When telling the clerk about the dirty room, was told there were no other rooms. Called around and found that there was a football game in town so all motels were booked. In the end, we cleaned the room with the first aid bacterial wipes, laying towels on the floor to walk on. Stayed only 2 out of the 3 days booked.
Bodde här 3 nätter i september 2023
Svar från Zee 20 sep. 2023
Dear Guest,I'm sorry we failed to meet your expectations. I sincerely apologize that we let you down and assure that action is already being taken to make things better for the future. We are looking for ways to improve our service. Please visit again.Thank you for staying and we hope you give us another chance.Sincerely,HotelManager

2/10 Väldigt dåligt

Alexander

Reste med familjen, Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
For the price, it’s just not worth at the current rate of $60 dollars. First off, first room had roaches, then got a second room. The room lacked a functioning stove top and the carpet looked like it never has been cleaned. To top things, there was random bits of glass from the carpet that got stuck in my foot. Seriously, this place as advertised, its not a hotel. Its a crusty motel with no security footage, and my wife was accosted by a random gentleman in the elevator.
Bodde här 9 nätter i september 2023
Svar från Zee 19 sep. 2023
Dear Guest,I'm sorry we failed to meet your expectations. I sincerely apologize that we let you down and assure that action is already being taken to make things better for the future. We are looking for ways to improve our service. Please visit again.Thank you for staying and we hope you give us another chance.Sincerely,HotelManagerDear Guest,Thank you for your recent stay at our property. We truly value the opinions of our customers and we are delighted to hear your appreciation. Providing our guests with the best possible hospitality and experience has always been our mission. I am happy to read that you hada nice time during your stay with us. I look forward to seeing you back again.Sincerely,Hotel Manager.

4/10 Dåligt

Robert

Reste med familjen
Gillade inte: Renlighet
Spent 300$ plus for 3 nights and the accom was sad
It was not clean at all ..hair everywhere dishes was left in from the previous guest tub was dirty and bathroom sink..they had a dirty dish towel on the sink ..Didn’t have dishes in the room went to ask for some from the front desk they gave me 1 dirty plate 1 dirty pot a spoon and fork
Bodde här 3 nätter i september 2023
Svar från Zee 12 sep. 2023
Dear Visitor,I apologize for not meeting your expectations. I truly regret for disappointing you and tell you that steps are already being done to improve matters in the future. We are constantly searching for ways to improve our services. Please come back. Thank you for staying, and we hope to see you again.Thank you very much, HotelManager.

2/10 Väldigt dåligt

Ryan

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 14 nätter i augusti 2023
Svar från Zee 12 sep. 2023
Dear Visitor,I apologize for not meeting your expectations. I truly regret for disappointing you and tell you that steps are already being done to improve matters in the future. We are constantly searching for ways to improve our services. Please come back. Thank you for staying, and we hope to see you again.Thank you very much, HotelManager.

2/10 Väldigt dåligt

Carolyn

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
I took pictures I would like to know how to upload Outside property is clean but inside the carpet is old/stained, stove top is rusted as well as furniture. Smell seems like incense to cover mildew smell. Would NEVER ever book at this property EVER again. Elevator not clean! Free breakfast? I will find a way to post pictures of what room really looks like. Curtain felt sticking nasty!
Svar från Zee 7 sep. 2023
Dear Visitor,I apologize for not meeting your expectations. I truly regret for disappointing you and tell you that steps are already being done to improve matters in the future. We are constantly searching for ways to improve our services. Please come back. Thank you for staying, and we hope to see you again.Sincerely,HotelManager.

4/10 Dåligt

karen

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och bekvämligheter
Room smelled horrible. Bathroom wasn't clean. Bathroom door wouldnt close. A lot of noisy people hanging around outside the rooms.
Bodde här 1 natt i augusti 2023
Svar från Zee 7 sep. 2023
Dear Guests,I'm sorry we didn't live up to your expectations. I truly regret for letting you down and promise you that steps are already being done to improve matters in the future. We are constantly searching for ways to improve our service. Please return. Thank you for staying, and we hope you will give us another chance.Sincerely,HotelManager.

10/10 Fantastiskt

kirk, Montgomery

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I liked everything about the property
Bodde här 3 nätter i augusti 2023
Svar från Zee 6 sep. 2023
Dear Visitor,Thank you for staying at our property recently. We genuinely cherish our clients' feedback and are glad to hear your gratitude. Our objective has always been to provide our guests with the finest possible hospitality and experience. I'm glad to hear you had a good experience during your stay with us. I'm looking forward to seeing you again.Sincerely,Hotel Manager.

2/10 Väldigt dåligt

Johnny

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Zee 6 sep. 2023
Dear Guest,I'm sorry we failed to meet your expectations. I sincerely apologize that we let you down and assure that action is already being taken to make things better for the future. We are looking for ways to improve our service. Please visit again. Thank you for staying and we hope you give us another chance.Sincerely,HotelManager.

4/10 Dåligt

Ahmed

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Cleanliness and comfort were substandard. A promised breakfast was a joke
Bodde här 1 natt i augusti 2023
Svar från Zee 2 sep. 2023
Dear Guest,I'm sorry we failed to meet your expectations. I sincerely apologize that we let you down and assure that action is already being taken to make things better for the future. We are looking for ways to improve our service. Please visit again. Thank you for staying and we hope you give us another chance.Sincerely,HotelManager.

2/10 Väldigt dåligt

SANDRA, Mission

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Smell was horrible, dirty overall
Bodde här 1 natt i augusti 2023
Svar från Zee 29 aug. 2023
Dear Guest,I'm sorry we failed to meet your expectations. I sincerely apologize that we let you down and assure that action is already being taken to make things better for the future. We are looking for ways to improve our service. Please visit again. Thank you for staying and we hope you give us another chance.Sincerely,HotelManager.

10/10 Fantastiskt

kirk, Montgomery

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 7 nätter i augusti 2023
Svar från Zee 29 aug. 2023
Dear Guest,Thank you for your recent stay at our property. We truly value the opinions of our customers and we are delighted to hear your appreciation. Providing our guests with the best possible hospitality and experience has always been our mission. I am happy to read that you had nice time during your stay with us. I look forward to seeing you back again.Sincerely,Hotel Manager.

8/10 Bra

Nyeka

Affärsresenär, Reste med sin partner
Gillade: Bekvämligheter och boendets skick och faciliteter
LOCATION
Bodde här 4 nätter i juli 2023
Svar från Zee 2 aug. 2023
Dear Guest,Thank you for your recent stay at our property.We truly value the opinions of our customers and we are delighted to hear your appreciation.Providing our guests with the best possible hospitality and experience has always been our mission.I am happy to read that you hada nice time during your stay with us.I look forward to seeing you back again.Sincerely,Hotel Manager.

6/10 Okej

April

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Bodde här 2 nätter i juli 2023
Svar från Zee 29 aug. 2023
Dear Guest,I'm sorry we failed to meet your expectations. I sincerely apologize that we let you down and assure that action is already being taken to make things better for the future. We are looking for ways to improve our service. Please visit again. Thank you for staying and we hope you give us another chance.Sincerely,HotelManager.

2/10 Väldigt dåligt

Marquita

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
It looks good from the outside and pictures posted online. In person, the rooms are a dump. There are roaches as soon as you turn on the light. In one room they were on the outside door before even enterinf. When the property manager was confronted, he tried to be deceptive as if he was not aware. This was impossible since 4 out of 4 rooms we reserved were infested.
Bodde här 2 nätter i juli 2023
Svar från Zee 23 juli 2023
Dear Guest,I'm sorry we failed to meet your expectations. I sincerely apologize that we let you down and assure that action is already being taken to make things better for the future. We are looking for ways to improve our service. Please visit again. Thank you for staying and we hope you give us another chance.Sincerely,HotelManager.

2/10 Väldigt dåligt

Michelle

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Horrible, roaches every where even in beds. Door locks broken
Bodde här 1 natt i juli 2023
Svar från Zee 23 juli 2023
Dear Guest,I'm sorry we failed to meet your expectations. I sincerely apologize that we let you down and assure that action is already being taken to make things better for the future. We are looking for ways to improve our service. Please visit again. Thank you for staying and we hope you give us another chance.Sincerely,HotelManager.