Exteriör

Recensioner av Hampton Inn Monticello

2.5 out of 5
Hampton Inn Monticello
29 Golden Ridge Road, Monticello, NY

Recensioner

9,4

Enastående

10 - Fantastiskt i betyg. 264 av 336 recensioner" "
8 - Bra i betyg. 47 av 336 recensioner" "
6 - Okej i betyg. 14 av 336 recensioner" "
4 - Dåligt i betyg. 4 av 336 recensioner" "
2 - Väldigt dåligt i betyg. 7 av 336 recensioner" "

9,8/10

Renlighet

9,6/10

Personal och service

9,2/10

Bekvämligheter

9,6/10

Boendets skick och faciliteter

9,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

John

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This 18-month-old hotel was very solid,clean, and convenient. It had a nice bralfast buffet. I recommend thks hotel.
Bodde här 1 natt i maj 2024
Svar från Guest Services 14 maj 2024
Thank you for taking the time to share your experience with us. We're thrilled to hear that you found our hotel to be solid, clean, and convenient during your stay. Maintaining a high standard of cleanliness and providing a comfortable environment for our guests are priorities we take very seriously, and we're glad that you noticed and appreciated these aspects of your visit.We're also delighted that you enjoyed our breakfast buffet. Offering a variety of delicious options to start the day off right is important to us, and we're pleased that you found it to your liking.Your recommendation means a lot to us, and we're grateful for your support. Should your travels bring you back to the area, we would be honored to welcome you again and provide you with another wonderful experience.

8/10 Bra

Cierra&Chris Rodriguez's

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very neat/clean, affordable convenient
Bodde här 2 nätter i maj 2024
Svar från Team Hampton Monticello 10 maj 2024
Cierra & Chris Rodriguez, thank you for choosing to stay with us and for taking the time to leave your review. We're delighted to hear that you found our accommodations neat, clean, and convenient. Your feedback is greatly appreciated, and we hope to welcome you back for another pleasant stay in the future!

10/10 Fantastiskt

Dorota, Brooklyn

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very clean
Bodde här 1 natt i maj 2024
Svar från Guest Services 6 maj 2024
It's wonderful to hear that you found our hotel to be very clean, Dorota! Thank you for taking the time to share your experience with us. We strive to provide a clean and comfortable environment for all our guests, and we're delighted that we met your expectations. Should you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We hope to welcome you back again soon!

10/10 Fantastiskt

Susan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Professional engaging staff. Rooms clean and neat as was the breakfast area. The eating options for lunch and dinner is fast food; it would be beneficial to have Ruby Tuesday or Longhorn Steak House.
Bodde här 1 natt i april 2024
Svar från front desk 2 maj 2024
Thank you for taking the time to share your experience with us. We’re thrilled to hear that you found our staff professional and engaging, and that our rooms and breakfast area met your expectations for cleanliness and neatness.We appreciate your feedback regarding dining options. While we currently offer a variety of fast food choices, we understand the desire for more sit-down restaurants like Ruby Tuesday or Longhorn Steak House. Your suggestion is valuable to us, and we will certainly consider it as we continuously strive to improve our guest experience.Thank you again for your review, and we hope to welcome you back in the future for an even more satisfying stay.

10/10 Fantastiskt

Jose

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good service.
Bodde här 1 natt i april 2024
Svar från front desk 1 maj 2024
Hello Jose , Thank you so much for the honest feedback we are very pleased to hear you enjoyed the stay. We hope to see you again soon. Thank you for choosing Hampton!

10/10 Fantastiskt

Megan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The hotel was very clean and comfortable and the staff very friendly.
Bodde här 1 natt i april 2024
Svar från front desk 1 maj 2024
Hello Megan, Thank you so much for the honest feedback we are very pleased to hear you enjoyed the stay and everything was to your liking. Thank you for choosing Hampton and we hope to see you again.

10/10 Fantastiskt

Jennifer

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice and well kept
Bodde här 1 natt i april 2024
Svar från front desk 29 apr. 2024
Thank you Jennifer for the honest feedback we are so pleased to hear you enjoyed the stay and hope to see you again! Thank you for choosing Hampton!

10/10 Fantastiskt

Jeanne

Bodde här 1 natt i april 2024
Svar från front desk 15 maj 2024
Thank you for the feedback we are very happy to see you enjoyed the stay. Look forward to seeing you again!

10/10 Fantastiskt

Deirdre, Monticello

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Property was well kept and the staff were friendly
Bodde här 3 nätter i mars 2024
Svar från Hampton Inn Monticello 17 apr. 2024
Thank you Deirdre for the stellar review, we appreciate your business as well as your feedback, and hope to see you again in the future.

10/10 Fantastiskt

Theresa, Portland

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff was welcoming and warm. Room was clean, and the bed was VERY comfortable!
Bodde här 1 natt i april 2024
Svar från front desk 17 apr. 2024
Hello Theresa, Thank you so much for the honest feedback we are so pleased to hear you enjoyed the stay. Thank you for choosing us we hope to see you again!

10/10 Fantastiskt

aleksandr

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was very, very good. Only I don't know why, bathroom door doesn't have a handle from inside to the door.
Bodde här 1 natt i april 2024
Svar från front desk 15 apr. 2024
Thank you so much for the feedback we do apologize for the inconvenience and hope next time we can make the stay better for you! hope to see you again.

10/10 Fantastiskt

ehud

Bodde här 1 natt i april 2024
Svar från Guest Services 6 maj 2024
Thank you, Ehud, for your perfect rating! We appreciate your feedback and are delighted to hear that you had a great experience with us. If there's anything specific you enjoyed about your stay or if there are any areas where we can further improve, please feel free to let us know. We hope to have the pleasure of welcoming you back for another wonderful stay in the future!

4/10 Dåligt

James

Affärsresenär, Reste med familjen
Gillade inte: Renlighet och bekvämligheter
We arrived late after working long hours and noticed blood stains on the bedding that was definitely old. Was so tired i didnt call down and just used a sheet till i checked out and told them. There response was no that cant be right we double check with a supervisor. I find that not to be true. Why would supervisor be in each room to watch for cleanliness and make bad twice. I wont stay again
Bodde här 2 nätter i april 2024
Svar från Team Hampton Monticello 13 apr. 2024
Dear [Reviewer],Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the disappointing experience you had with the cleanliness of your bedding. Your comfort and satisfaction are of utmost importance to us.We understand your frustration with the response you received, and we apologize for any confusion it may have caused. Allow us to clarify that our housekeeping supervisor conducts thorough checks of each room to ensure they meet our high cleanliness standards before being assigned to incoming guests. Our intention in mentioning the supervisor's involvement was to assure you that we take cleanliness seriously and that we would investigate the issue further to address your concerns appropriately.Please rest assured that we have taken your feedback into consideration and are working diligently to prevent similar occurrences in the future. We value your patronage and sincerely hope that you will reconsider staying with us in the future. Should you decide to give us another chance, we will do everything in our power to ensure that your next stay is nothing short of exceptional.If you would like to discuss your experience further or if there is anything else we can assist you with, please feel free to contact us directly. Your satisfaction is our utmost priority, and we are committed to making things right.Warm regards,Kaleigh A.Front Desk Manager

10/10 Fantastiskt

EILEEN

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overall great experience
Bodde här 1 natt i april 2024
Svar från front desk 10 apr. 2024
Thank you Elleen for the feedback we appreciate it and are very happy to hear you enjoyed the stay hope to see you again!

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från front desk 10 apr. 2024
Thank you, David, for the feedback we are very happy you enjoyed the stay our team hopes to see you again!

10/10 Fantastiskt

Darcell

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från front desk 19 mars 2024
Hello Darcell thank you so much for staying with us! We are very grateful to hear you enjoyed the stay and look forward to seeing you again.

10/10 Fantastiskt

Amanda

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay
Bodde här 2 nätter i mars 2024
Svar från Guest Services 17 mars 2024
Thank you for choosing Hampton by Hilton Monticello, we are thrilled you enjoyed your stay and hope to see you again soon

10/10 Fantastiskt

Eugene

Affärsresenär
Gillade: Bekvämligheter
The staff was friendly and very helpful. The room was clean and inviting.
Bodde här 2 nätter i mars 2024
Svar från front desk 14 mars 2024
Thank you Eugene for the feedback! we are very pleased to hear you enjoyed the stay and hope to see you again on your next trip to Monticello!

10/10 Fantastiskt

Karis

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This property was super clean and everyone was very friendly!! Would choose this hotel again
Bodde här 2 nätter i mars 2024
Svar från front desk 14 mars 2024
Thank you Karis for your feedback! We are very happy to hear that you enjoyed your stay with us! Hope to see you again on your next visit to Monticello!

6/10 Okej

Marie

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property was fine but Expedia screwed up. When I went to Check in the hotel could not find my rerservation. The manager, Ricky, went above and beyond to correct. Turns out Expedia never transferred the reservation over to the hotel. Ugh. Ricky went out if his way to make everything right and comfortable for me and my guests. All good thanks to Ricky, hotel staff.
Bodde här 1 natt i mars 2024
Svar från Kaleigh 5 mars 2024
Thank you for your feedback. So glad Ricky stuck to our "make it right" initiative. Here at Hampton Inn, making you happy makes us happy! We look forward to your future stays with us!

10/10 Fantastiskt

Keith

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Walls are a bit thin if your a light sleeper.. other than that it was great.
Bodde här 1 natt i mars 2024
Svar från front desk 4 mars 2024
Thank you so much for your feedback! We are very pleased to hear you enjoyed your stay. Hope to see you again soon. Thank you for choosing Hampton.

10/10 Fantastiskt

yaacov

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice hotel. the staff is very friendly. we will be back
Bodde här 1 natt i mars 2024
Svar från front desk 4 mars 2024
Thank you so much for your feedback! We are very pleased to hear you enjoyed your stay. Hope to see you again soon. Thank you for choosing Hampton.

10/10 Fantastiskt

franc

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
A customer will never appreciate hotel until they visit you.
Bodde här 1 natt i februari 2024
Svar från Kaleigh 2 mars 2024
Thank you for the compliment, we truly appreciate it, and hope you thoroughly enjoyed your stay with us. We look forward to your next visit to Monticello.

10/10 Fantastiskt

Ruby

Bodde här 2 nätter i februari 2024
Svar från Team Hampton Monticello 22 mars 2024
Thank you for your feedback !

8/10 Bra

Anastasia

Bodde här 3 nätter i februari 2024
Svar från Team Hampton Monticello 22 mars 2024
Thank you so much for your response, We hope you enjoyed your stay!

10/10 Fantastiskt

Stephanie

Reste med familjen
Great stay
Bodde här 2 nätter i februari 2024
Svar från front desk 20 feb. 2024
Thank you so much for staying with us we are so glad you enjoyed the stay. Hope to see you again soon!

8/10 Bra

Luis

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice clean rooms and friendly staff. Very convenient.
Bodde här 1 natt i februari 2024
Svar från front desk 20 feb. 2024
Thank you so much for staying with us we are so glad you enjoyed the stay. Hope to see you again soon!

10/10 Fantastiskt

Keisha

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I really loved the location, price, convenience, friendliness of front desk staff and my overall stay was just perfect!
Bodde här 1 natt i februari 2024
Svar från front desk 20 feb. 2024
Thank you so much for staying with us we are so glad you enjoyed the stay. Hope to see you again soon!

10/10 Fantastiskt

Christopher

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice hotel
Bodde här 1 natt i februari 2024
Svar från front desk 20 feb. 2024
Thank you so much for staying with us we are so glad you enjoyed the stay. Hope to see you again soon!

10/10 Fantastiskt

Nino

Bodde här 1 natt i februari 2024
Svar från Team Hampton Monticello 22 mars 2024
We appreciate your business, and your feedback, hope to see you again soon!

8/10 Bra

Dean

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
tHe hotel is clean and quiet and easy parking. Staff is friendly
Bodde här 1 natt i februari 2024
Svar från front desk 16 feb. 2024
Thank you so much for the feedback! we are very happy you enjoyed the stay. Hope to see you again soon.

10/10 Fantastiskt

Ann Marie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing!!!
Bodde här 1 natt i februari 2024
Svar från front desk 8 feb. 2024
Thank you so much for the feedback we are very happy you enjoyed your stay! and hope to see you again!!

8/10 Bra

Anthony

Gillade: Renlighet
Bodde här 2 nätter i januari 2024
Svar från front desk 8 feb. 2024
Thank you so much for the feedback we are very happy you enjoyed your stay! and hope to see you again!!

10/10 Fantastiskt

CHRISTINE

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från front desk 8 feb. 2024
Thank you so much for the feedback we are very happy you enjoyed your stay! and hope to see you again!!

10/10 Fantastiskt

Mervet

Gillade: Renlighet och bekvämligheter
Bodde här 1 natt i december 2023
Svar från front desk 8 feb. 2024
Thank you so much for the feedback we are very happy you enjoyed your stay! and hope to see you again!!

10/10 Fantastiskt

Louis

Bodde här 1 natt i januari 2024
Svar från front desk 18 jan. 2024
Thank you so much for staying with us! We are very happy you enjoyed your stay and hope to see you again!

10/10 Fantastiskt

Erik

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från front desk 18 jan. 2024
Thank you so much for staying with us! We are very happy you enjoyed your stay and hope to see you again!

10/10 Fantastiskt

Timothea Corazon

Reste med familjen
Gillade: Bekvämligheter
I love how our room is so clean and the breakfast area. And close proximity to grocery stores such as Shoprite and Walmart.
Bodde här 1 natt i januari 2024
Svar från front desk 18 jan. 2024
Thank you so much for staying with us! We are very happy you enjoyed your stay and hope to see you again!

8/10 Bra

Julie Mae

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från front desk 18 jan. 2024
Thank you so much for staying with us! We are very happy you enjoyed your stay and hope to see you again!

10/10 Fantastiskt

Janine

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från front desk 18 jan. 2024
Thank you so much for staying with us! We are very happy you enjoyed your stay and hope to see you again!

10/10 Fantastiskt

Anastasia

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från front desk 12 jan. 2024
Thank you so much for the review and feedback we are so glad you enjoyed your stay. Hope to see you again.

10/10 Fantastiskt

scott

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good overall stay
Bodde här 1 natt i januari 2024
Svar från front desk 9 jan. 2024
Thank you so much for staying at our hotel. We are very happy you enjoyed your stay and hope to see you again!!

10/10 Fantastiskt

robert

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I would like a refund for my second night due to impending snowstorm that second night.
Bodde här 2 nätter i januari 2024
Svar från Kaleigh 19 jan. 2024
Please call the hotel directly to discuss this matter. We appreciate your feedback and hope you enjoyed your stay.

10/10 Fantastiskt

Harbrinder

Bodde här 1 natt i januari 2024
Svar från front desk 9 jan. 2024
Thank you so much for staying at our hotel. We are very happy you enjoyed your stay and hope to see you again!!

6/10 Okej

Miryam

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
The sheets feels don’t clean properly, so wrinkles , king size bed need king size pillows , at list queen size pillows , one alarm all night long .
Bodde här 1 natt i januari 2024
Svar från front desk 9 jan. 2024
Hello thank you for staying at our hotel I apologize about the inconvenience and hope we can make the stay more comfortable next time. Thank you for the feedback.

10/10 Fantastiskt

Gary

Bodde här 1 natt i januari 2024
Svar från front desk 9 jan. 2024
Thank you so much for staying at our hotel. We are very happy you enjoyed your stay and hope to see you again!!

8/10 Bra

Amanda

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från front desk 9 jan. 2024
Thank you so much for staying at our hotel. We are very happy you enjoyed your stay and hope to see you again!!

8/10 Bra

Luis

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very Clean and new hotel. Comfortable and great value.
Bodde här 2 nätter i december 2023
Svar från front desk 3 jan. 2024
Thank you so much for the feedback we are so glad you enjoyed your stay hope to see you again!

10/10 Fantastiskt

Michael

Bodde här 1 natt i december 2023
Svar från front desk 28 dec. 2023
thank you for staying with us we are so happy you enjoyed your stay hope to see you again!!!

8/10 Bra

Teresa

Bodde här 1 natt i december 2023
Svar från front desk 28 dec. 2023
thank you for choosing us and for the feedback we hope to see you again.