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Recensioner av Microtel Inn & Suites by Wyndham Uncasville Casino Area

2.5 out of 5
Microtel Inn & Suites by Wyndham Uncasville Casino Area
1954 Norwich New London Tpke, Route 32, Montville, CT

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 913 av 1519 recensioner" "
8 - Bra i betyg. 403 av 1519 recensioner" "
6 - Okej i betyg. 109 av 1519 recensioner" "
4 - Dåligt i betyg. 58 av 1519 recensioner" "
2 - Väldigt dåligt i betyg. 36 av 1519 recensioner" "

9,0/10

Renlighet

9,2/10

Personal och service

8,2/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Sean

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Victoria rules!
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Daniel

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overall nice place and nice people
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Stacey

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was very courteous.
Bodde här 1 natt i april 2024

6/10 Okej

Justin

Reste med familjen
Gillade: Personal och service
The bathroom needed minor repairs concerning the wall paper.. No coffee maker, microwave or refrigerator inside the rm... Although they kindly brought a frig to our rm on the house.... The real downer is this Hotel had no pool...
Bodde här 1 natt i april 2024
Svar från Liz Clemons GSM 30 apr. 2024
Thank you for taking the time to rate our hotel. We appreciate our guest's feed back.

10/10 Fantastiskt

Alexander

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Liz Clemons GSM 29 apr. 2024
Thank you for our 5 out of 5 rating!!!

6/10 Okej

Kim

Reste med familjen
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Very uncomfortable bedding, bathroom was dirty and the free breakfast is terrible.
Bodde här 1 natt i april 2024
Svar från Liz Clemons GSM 25 apr. 2024
Thank you for taking the time to rate our hotel. We appreciate our guest feed back.

6/10 Okej

Victor

Bodde här 1 natt i april 2024
Svar från Liz Clemons GSM 25 apr. 2024
Thank you for taking the time to rate our hotel.

10/10 Fantastiskt

Leticia

Reste med sin partner
Gillade: Personal och service och boendets skick och faciliteter
They provided an excellent breakfast for a quick and easy start to our day. The staff was courteous, professional and available.
Bodde här 6 nätter i april 2024
Svar från Liz Clemons GSM 23 apr. 2024
Thank you for our 5 out of 5 !!!I will share your comments with the staff. Who I know will find them encouraging.

8/10 Bra

Peersammy

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quiet except when people returning from the casino ,close to many activities .
Bodde här 3 nätter i april 2024
Svar från Liz Clemons GSM 23 apr. 2024
Thank you for taking the time to rate our hotel.

10/10 Fantastiskt

Brandi

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
First time in a microtel, would stay again for any future trips. Nice staff, good breakfast selection, easy to check in and out.
Bodde här 1 natt i april 2024
Svar från Liz Clemons GSM 22 apr. 2024
Thank you for our 5 out of 5 rating !!! We look forward to your next visit.

8/10 Bra

Rebecca, Terryville

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Stay here often! Small quiet hotel, staff always friendly
Bodde här 1 natt i april 2024
Svar från Liz Clemons GSM 22 apr. 2024
Thank you ! I will share your comments with the staff who I know will find them encouraging.

8/10 Bra

Dana

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place to stay we love the shuttle to and from Mohegan sun casino
Bodde här 1 natt i april 2024
Svar från Liz Clemons GSM 22 apr. 2024
Thank you for taking the time to rate our hotel.

10/10 Fantastiskt

Greta

Reste med familjen
Hotel was very clean and the staff was extremely helpful. Would definitely stay here again.
Bodde här 1 natt i april 2024
Svar från Liz Clemons GSM 22 apr. 2024
Thank you . We appreciate our guest feed back. We look forward to your next stay.

10/10 Fantastiskt

Mark

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Liz Clemons GSM 22 apr. 2024
Thank you for our 5 out of 5 rating!!

10/10 Fantastiskt

Patricia

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Property is very close to shopping and dining and the shuttle to the casino is great.
Bodde här 1 natt i april 2024
Svar från Liz Clemons GSM 22 apr. 2024
Thank you for our 5 out of 5 rating!!!

8/10 Bra

Edward

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Good
Bodde här 1 natt i april 2024
Svar från Liz Clemons GSM 22 apr. 2024
Thank you for taking the time to rate our hotel.

6/10 Okej

eater

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Small and intimate.
Bodde här 4 nätter i april 2024
Svar från Liz Clemons GSM 17 apr. 2024
Thank you for taking the time to rate our hotel. We appreciate our guest feed back.

4/10 Dåligt

Lisa, Huntington Station

Gillade inte: Personal och service och boendets skick och faciliteter
This property is an embarrassment for Wyndham. We anticipated a small space but this was claustrophobic. Spent $600 on this room for one night due to a concert—what a waste!
Bodde här 1 natt i april 2024
Svar från Liz Clemons GSM 16 apr. 2024
I am saddened to hear that you were not happy with your stay. We do hope you give us another chance to serve you better in the future.

8/10 Bra

Dale

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Liz Clemons GSM 16 apr. 2024
Thank you for taking the time to rate our hotel. We appreciate our guest feed back.

6/10 Okej

Bethsaida

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
I like this property because it’s close to Mohegan sun. I’ve stayed there before… except I was disappointed that they removed the microwave and the refrigerator from the rooms.
Bodde här 1 natt i april 2024
Svar från Liz Clemons GSM 14 apr. 2024
Thank you for taking the time to rate our hotel. We appreciate our guest feed. I believe the last time you were here you were upgraded to a suites looks like this time we were unable to do that for you that is why there were no refrigerator or microwave in your room. We do hope to see you on your next visit.

8/10 Bra

Gregory J

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The shuttle was very useful. My only complaint was the smell. It smelt like a typical hotel which I do not like.
Bodde här 1 natt i april 2024
Svar från Liz Clemons GSM 14 apr. 2024
Thank you for taking the time to rate our hotel.

8/10 Bra

Patricia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Liz Clemons GSM 15 apr. 2024
Thank you for taking the time to rate our hotel.

8/10 Bra

Eleana

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very easy drive to Mohegan. Perfect for a quick and affordable stay, especially when most of our time is spent at the casino.
Bodde här 1 natt i april 2024
Svar från Liz Clemons GSM 14 apr. 2024
Thank you for taking the time to let us know about your stay. We do hope to see you on your next visit to the area.

10/10 Fantastiskt

EVIS

Bodde här 1 natt i april 2024

8/10 Bra

Kimberly

Gillade: Boendets skick och faciliteter
I did find a lot of different hair on my bed but other than that everything else was fine . Breakfast was a bonus
Bodde här 1 natt i april 2024
Svar från Liz Clemons GSM 13 apr. 2024
Thank you for taking the time to rate our hotel. We appreciate our guest feed back.

10/10 Fantastiskt

Laura

Reste med sin partner
Gillade: Renlighet och personal och service
Liked convenience to Mohegan Sun and highway; room was quite outdated
Bodde här 1 natt i april 2024
Svar från Liz Clemons GSM 13 apr. 2024
Thank you for our 5 out of 5 rating!

8/10 Bra

Guanghua

Gillade: Boendets skick och faciliteter
Like the hotel
Bodde här 1 natt i april 2024
Svar från Liz Clemons GSM 13 apr. 2024
Thank you for taking the time to rate our hotel.

10/10 Fantastiskt

Sara

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The shuttle service for the casino was great, the driver was very kind!
Bodde här 1 natt i april 2024
Svar från Liz Clemons GSM 13 apr. 2024
Thank you for our 5 out of 5 rating !!

10/10 Fantastiskt

Rose

Bodde här 1 natt i april 2024
Svar från Liz Clemons GSM 26 apr. 2024
Thank you for out 5 out of 5 rating!

6/10 Okej

Tina and Scott

Reste i grupp
Gillade inte: Personal och service
The front desk staff didn't speak English well and she was checking us in. She was asking for a deposit for the room but didn't really know how to explain it. The other front desk person had her fingers over her nose and then proceeded to keep snorting and then wiped her nose then handed me my key. Nasty. Then before finishing the casino driver stopped at front desk to say he'd be a few because someone threw up in his truck. Those people went into the elevator before us staggering. So we had to take the elevator that those people went into. Again not their issue just bad timing.
Bodde här 1 natt i mars 2024
Svar från Liz Clemons GSM 4 apr. 2024
Please rest assure this will be addressed on the proper procedure at check in. Thank you for taking the time to let us know about your stay. We do hope to see you next time you are in the area for a visit.

8/10 Bra

Timothy

Everything was good but no coffee pots in rooms
Bodde här 1 natt i mars 2024
Svar från Liz Clemons GSM 1 apr. 2024
Thank you for taking the time to rate our hotel. We appreciate our guest's feed back.

10/10 Fantastiskt

Robert

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We will stay here again!
Bodde här 1 natt i mars 2024
Svar från Liz Clemons GSM 1 apr. 2024
Thank you for our 5 out of 5 score. We look forward to your next visit.

8/10 Bra

Mary

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was perfect for what we needed.
Bodde här 1 natt i mars 2024
Svar från Liz Clemons GSM 29 mars 2024
Thank you for taking the time to rate our hotel. We look forward to seeing on your next visit.

8/10 Bra

Peter

Reste i grupp
Gillade: Renlighet och personal och service
The place was a little tired/needs updating, but it was clean and the staff was very nice and helpful
Bodde här 2 nätter i mars 2024
Svar från Liz Clemons GSM 29 mars 2024
We appreciate our guest's feed back. Thank you for taking the time to rate our hotel.

6/10 Okej

Minguelito

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
It's close to Mohegan Sun Casino. Breakfast needs improvement.
Bodde här 1 natt i mars 2024
Svar från Liz Clemons GSM 29 mars 2024
Thank you for taking the time to rate our hotel.

8/10 Bra

Guanghua

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Nice and clean with comfortable stay.
Bodde här 1 natt i mars 2024
Svar från Liz Clemons GSM 26 mars 2024
Thank you for taking the time to let us know about your stay. We appreciate our guest's feed back

10/10 Fantastiskt

Daniel

Bodde här 1 natt i mars 2024
Svar från Liz Clemons GSM 15 apr. 2024
Thank you for our 5 out of 5 rating!!!

10/10 Fantastiskt

Andrew

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Like everyone says the breakfast is awful. Just keep in mind who cares the place is so clean it’s worth it.
Bodde här 1 natt i mars 2024
Svar från Liz Clemons GSM 26 mars 2024
Thank you for our 5 out of 5 rating. I am saddened to hear you did not like breakfast.

10/10 Fantastiskt

James

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It wouldn't be difficult right after on-line reservation that when contact with your client with reservation confirmation to also include check-in time. This information was not communicated. When we tried to check by trying to contact via voice with the property, the prompts to "get where we were going" were confusing/not working. This sounds like a staffing problem and was frustrating to us. Maybe a "focus group" designed to improve service across the board with one topic being "On-Line Reservation" and resulting E-Mail correspondence is in order.
Bodde här 1 natt i mars 2024
Svar från Liz Clemons GSM 25 mars 2024
Thank you for taking the time to rate our hotel. We appreciate our guest's feed back.

10/10 Fantastiskt

Kelley

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everything was great about the property, they have shuttle service to and from the casino. I recommend this property and will stay again when in the area
Bodde här 1 natt i mars 2024
Svar från Liz Clemons GSM 25 mars 2024
Thank you !!!! We look forward to seeing you on your next trip.

8/10 Bra

Earl

Bodde här 1 natt i mars 2024
Svar från Liz Clemons GSM 14 apr. 2024
Thank you for taking the time to rate our hotel.

8/10 Bra

Zukang

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Poor breakfast, expect an improvement.
Bodde här 2 nätter i mars 2024
Svar från Liz Clemons GSM 25 mars 2024
Thank you for taking the time to rate our hotel.

8/10 Bra

Gerard

Bodde här 1 natt i mars 2024
Svar från Liz Clemons GSM 13 apr. 2024
Thank you for taking the time to rate our hotel.

10/10 Fantastiskt

Connor

Gillade: Renlighet och personal och service
Bodde här 1 natt i mars 2024
Svar från Liz Clemons GSM 22 mars 2024
Thank you for our 5 out of 5 score!!!!

10/10 Fantastiskt

Gary

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Liz Clemons GSM 19 mars 2024
Thank you for our 5 out of 5 rating!!!!

8/10 Bra

Laura Lee

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very happy about shuttle service to/from Mohegan until 2:00 a.m. Either Expedia or hotel’s (800) main number indicated no shuttle service. We were on 1st floor and group of young people hanging right outside our window on property causing noise, but not alarming. Breakfast foods limited, but ok. Staff efficient. Abundance of linen in bathroom, but suggest bringing own toiletries. Only 2 tiny bars of soap and tiny tube of shampoo provided.
Bodde här 1 natt i mars 2024
Svar från Liz Clemons GSM 19 mars 2024
Thank you for taking the time to rate our hotel. We appreciate our guest's feed back.

8/10 Bra

mary frances, Bristol

I think all the rooms should have a microwave and refrigerator. There should be more of a breakfast selection.
Bodde här 1 natt i mars 2024
Svar från Liz Clemons GSM 18 mars 2024
Thank you for taking the time to rate our hotel.

8/10 Bra

Marguerite

Reste med sin partner
The place is ok, perfect for where we needed to be an leave
Bodde här 1 natt i mars 2024
Svar från Liz Clemons GSM 18 mars 2024
Thank you for taking the time to rate our hotel.

10/10 Fantastiskt

Kristin

Bodde här 1 natt i mars 2024
Svar från Liz Clemons GSM 6 apr. 2024
Thank you for our 5 out of 5 rating!!!!!

10/10 Fantastiskt

Megan, Quincy

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Easy access to the area. They have a convenient shuttle to and from the casino. The room booked had a microwave and fridge. It was very comfortable and was what we were looking for. Lots of shops behind the hotel as well and on the same road. Very convenient to pick up anything you need.
Bodde här 1 natt i mars 2024
Svar från Liz Clemons GSM 18 mars 2024
Thank you for our 5 out of 5 rating!!