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Recensioner av Temple Gardens Hotel & Spa

4 out of 5
Temple Gardens Hotel & Spa
24 Fairford St E, Moose Jaw, SK

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 429 av 1002 recensioner" "
8 - Bra i betyg. 352 av 1002 recensioner" "
6 - Okej i betyg. 128 av 1002 recensioner" "
4 - Dåligt i betyg. 65 av 1002 recensioner" "
2 - Väldigt dåligt i betyg. 28 av 1002 recensioner" "

8,2/10

Renlighet

8,6/10

Personal och service

8,2/10

Bekvämligheter

7,4/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

8/10 Bra

Cathy

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
We enjoyed our stay, even though it was for just 1 night. Our room was clean, comfortable and I’m glad we had a balcony. The pool area was clean and the cold towels were a welcome treat.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Jennifer

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful spa, great atmosphere, friendly staff. Enjoyed my stay immensely will be returning soon!
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Rebecca

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Kimberly

Gillade: Renlighet och personal och service
Bodde här 1 natt i april 2024

10/10 Fantastiskt

ken

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Easy too get around
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Molly

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The mineral spa is AMAZING as always! We really enjoyed the park behind temple gardens! I really like that they added the feature in the elevator of only being able to reach a hotel floor with a hotel key card.
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Theo

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Well worth the stay.
Bodde här 1 natt i april 2024

6/10 Okej

Cheryl

Reste med sin partner
Gillade: Personal och service
The rooms need much TLC. The initial room we were given was musty and close to the laundry facility ( 350). We manoeuvred past laundry carts to get to our room. They did give another room as we were not pleased. The room we moved to smelled better but there was a marked iron stain on the rug ( room 455) and the furniture was soiled. Staff did their best to accommodate our needs but the facility is overrated for the price.
Bodde här 2 nätter i april 2024

6/10 Okej

cheryl

Reste med sin partner
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
People working here lovely but the state of the hotel access to the Cassino not great would not have come had I known that
Bodde här 1 natt i april 2024

8/10 Bra

Elenore

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
would have been nice to have a microwave in the room and a couple of charging stations for phones. Also the towels at the pool leave something to be desired.
Bodde här 2 nätter i april 2024

4/10 Dåligt

Bobbie

Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Chelsey

Reste i grupp
Gillade inte: Personal och service och bekvämligheter
Whatever you do, don’t book this property through Expedia. We asked for a renovated room because ours was in poor condition- we offered to pay whatever the difference would be. The staff said we could move to a renovated room for an extra $40, so we agreed. When they realized we booked through Expedia, they said there was nothing they could do. We couldn’t even pay to go to a better room. I’m also not sure why when the hotel is nowhere near full, why any guests are being put in old, broken rooms. We also booked 2 queen beds, but the beds were much smaller than a standard queen. We asked if we had mistakenly been given a double and they told us that their queens were just smaller than average. We even measured the mattresses and they were not queen. For a $220 room on a weeknight, we expected a bit nicer accommodation and better customer service. The spa itself is fine. Lots of peeling paint, but the cool towels were nice.
Bodde här 1 natt i april 2024

4/10 Dåligt

Chrissie

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was extremely out dated, stains on the carpets, and the 2 chairs in the room wee filthy and had a sticky substance on them. the Air condition stopped working through the night and started smelling like it had electrical components smoldering. the walls had various scuffs and scraps that weren't fixed. it was just an awful experience for the price paid. We won't be going back.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

John, Edmonton

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We come here each spring
Bodde här 1 natt i april 2024

8/10 Bra

IEVGEN

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Marvin

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The service was great. The room i was in was great. The pool and food was excellent 👌.
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Jillian

Bodde här 1 natt i april 2024

10/10 Fantastiskt

Johnny

Gillade: Renlighet, personal och service och boendets skick och faciliteter
First time there and had Great experience definitely recommend.
Bodde här 2 nätter i mars 2024

6/10 Okej

Kallee

Gillade: Renlighet och personal och service
Bodde här 2 nätter i mars 2024

8/10 Bra

Randy

Bodde här 2 nätter i mars 2024

6/10 Okej

darci

Reste med sin partner
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Outdated
Bodde här 1 natt i mars 2024

4/10 Dåligt

kyle

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

8/10 Bra

Dennis

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Carpets should be replaced all throughout the hall ways and rooms. Have music playing in the pool area at nice level. Also please flags back up over the pool.
Bodde här 2 nätter i mars 2024

8/10 Bra

Scott

Bodde här 2 nätter i mars 2024

8/10 Bra

ARLENE

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It would be nice if had a coffee/lunch shop that was not so pricey.
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Matthew

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great stay, friendly staff, water was great!
Bodde här 1 natt i mars 2024

8/10 Bra

Tayvia

Bodde här 2 nätter i mars 2024

6/10 Okej

Kendra

Reste med familjen
Gillade inte: Boendets skick och faciliteter
Outdated for the price
Bodde här 2 nätter i mars 2024

4/10 Dåligt

jeff

Gillade inte: Renlighet och boendets skick och faciliteter
Hotel looks tired
Bodde här 3 nätter i januari 2024

4/10 Dåligt

Gabrielle, Winnipeg

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
I ordered a room way in advance with Expedia that had 2 double beds. Upon arrival at 7pm, they told me they could only accommodate a room with a king bed as that's what I booked. I gave them my Expedia reference booking # and they blamed it on Expedia that Expedia doesn't know the layout of the rooms. The best they could do was provide a cot since we were 3 adults. They staff were very friendly. The room was clean. The facility (pool especially outdoor area) is showing it needs some maintenance as rust and missing wall or floor pieces are showing. They could have did a better job with shoveling snow around the pool and skywalk to the hotel rooms. In the morning when the pool opens at 7am for hotel guest only, the skywalk from hotel rooms to the pool was still locked and it was a simple error from maintenance. With an elderly parent who has trouble walking, this was an inconvenience as we needed to go down one floor and across the hall to another elevator just to access the pool. Overall, I wasn't impressed with our stay for a few of these reasons above. Especially the room type I requested!
Bodde här 1 natt i mars 2024

8/10 Bra

CLARA

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The pools were the draw!
Bodde här 1 natt i mars 2024

8/10 Bra

Jim

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Love the spa. Rooms need an update but are ok. We love Moose Jaw as a great getaway and the spa is a wonderful spot. Just wish they would freshen up the rooms (ex: AC units)
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Nancy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very clean, close to activities, fabulous spa.
Bodde här 2 nätter i februari 2024

10/10 Fantastiskt

Shawn

Gillade: Renlighet och personal och service
Very niceand great friendly staff .only thing i woukd say needs inprovement is upkeep like painting walls and tiles around tubs
Bodde här 1 natt i februari 2024

8/10 Bra

Roberto

Gillade: Renlighet och personal och service
There is renovation in progress, so can’t help on the noise.
Bodde här 2 nätter i februari 2024

8/10 Bra

Linda

Gillade: Renlighet och personal och service
The change rooms are discussing
Bodde här 1 natt i januari 2024

8/10 Bra

Heather

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024

8/10 Bra

Rolly

Gillade: Renlighet och personal och service
Bodde här 2 nätter i februari 2024

8/10 Bra

Tighe

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good. Needs updating tho
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Evan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Me and my wife love coming here
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

sherrilyn

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Just liked it!
Bodde här 1 natt i februari 2024

4/10 Dåligt

Luma

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Not as advertised. Rooms are old, dingy and not clean. The towels are rough and gross, the toiletries were terrible - bring your own soap and shampoo. The fabric chairs in the room are old and stained. The carpet is worn out, stained and disgusting. When I raised my concern to the front desk, she said she can cancel my reservation and I can go to a different hotel and then claimed that because I booked through Expedia, I got a bad room. They had us in a building across from the main hotel building and we had to walk for quite a while and take 2 elevators to get to the pool and spa... which is nothing special and not worth the money paid to come to this hotel. If you have kids that want to use the pool, they will be told they are not allowed to splash, raise their voice or jump in, as it would disturb the other guests. The parkade is poorly designed and you have to pay an extra $5 a day to park there. Good luck navigating through it if you have a larger vehicle. The hotel is attached to the local casino which makes it a busy area with lots of interesting characters lurking around. All in all - a terrible experience. Save your dollars and go somewhere else if you are going to Moose Jaw.
Bodde här 3 nätter i februari 2024

2/10 Väldigt dåligt

Ryan

Reste i grupp
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Room was dirty, holes in the walls, very run down, poorly lit, strange smell.
Bodde här 1 natt i januari 2024

4/10 Dåligt

Tim

Bodde här 1 natt i januari 2024

6/10 Okej

Simone

Reste med sin partner
Gillade: Bekvämligheter
Upon arrival fridge had someone else’s food. Had to ask for a bar of soap, apparently it was on back order. Television went no signal multiple times. Expedia does not offer same promotions as the hotel such as free parking and breakfast, likely won’t book through Expedia for this hotel next time
Bodde här 2 nätter i januari 2024

8/10 Bra

Tracey

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
.
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Lisa

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great location and the spa is wonderful. Some of the rooms could use some updating
Bodde här 1 natt i januari 2024

4/10 Dåligt

Mary

Reste med familjen
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
This property had deteriorated in all ways over the last few years. The elevator was broken so people in our party could not use the pool because they were unable to climb the stairs. I called the day before check in to confirm our reservation and remind them of mobility issues and they never told us about the broken elevator. We would have cancelled our 4 rooms. There was also no hand soap available for the rooms and no towels at the pool on Sunday morning. Random charges to my credit card that was never explained and charged both my credit card and my daughters for the same room. They used to have quality shampoo and soaps in the room but now they are just cheep generic amenities. This property used to have a real nice spa hotel feel but no longer.
Bodde här 2 nätter i januari 2024

6/10 Okej

Mary

Reste med familjen
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Elevator to the pool broken, had been broken for weeks yet we were not informed of that when we called in about our guests having mobility issues. Thus our guest was unable to use pool. No hand soap or sanitizer in rooms, no cream rinse. Quality of whole hotel is not anywhere what it used to be. Towels at spa were small and rough as sandpaper. Food at pool area was limited due to broken elevator. No enough staff to serve, lineups wherever we went.
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

Cindy M

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was very friendly and helpful! Barb at front desk went out of her way to help us when we had an emergency during our stay there. Nice and quiet and clean. Will definitely be back!
Bodde här 2 nätter i januari 2024