Hotell i Moscow

“Staff is amazing, hotel is super clean. Love it!”

“One of the front desk staff couldn’t have been any worse. An old lady, called Pati, was just plane rude and disrespectful.”

“This is a factual report, and not an emotional one. The manager is a kind, helpful person, but is the sole operator. I was in a room, which when I walked in was clean-looking. There was a light on, I had food in my hand, so I didn't bother to turn on any others. I sat on the bed to eat as there was no chair in the room. When I finished, I prepared to go to sleep because I got in late, I noticed flying insects at the top of the vanity mirror. It was only about 2 or 3, at first. So, I took care...

“Excellent Staff and room. I shall stay again”

“This property is horrible!”

“Sketchy checking in, no one is ever at the front they leave a list of numbers to text for help, it’s like someone living there managing the place with babies and kids everywhere. Room was already booked so they had to give us a different room with less features. They do not clean your room multiple night stays, they don’t issue more towels, I’m a big girl and we were denied. The room smelled strongly of some kind of fume smell there were bugs on the floor and they also say you have to supply...