Familjehotell i Mount Laurel

“Front desk not helpful when we mentioned our lamps didn’t work. Lighting in the room was horrible. The room felt like prison. Not warm feeling at all. Front desk again not friendly when we left. No where to hang your towel. No hand soap. Hotel said it was recently renovated. I’d ask the company who renovated for their money back. Water leak caused bubbles in the ceiling and walls in our room. People smoking pot. Wouldn’t recommend.”

“Perfect”

“Everything was excellent ”

“I loved the staff. I didn't realize there was no microwave in the room or even an ice machine on the floor.”

“The water in the shower hardly came out. My shampoo in my hair could not be rinsed out properly. There really should be exhaust fans in each bathroom as this will eventually cause mold! Too much noise at night at around 8 pm and early in the morning. Someone was actually vacuuming at around 9:30 am. Even if i wanted to sleep in, it was not possible! Maids werent friendly at all. Bad customer service!!”

“I booked a room for 2 adults and 1 child (14 years old), 3 people in total and they gave me a room with only a king bed, they were expecting for the three of us to sleep in the king bed. When I asked for at least an extra bed for him, they told me they didn’t have any more extra beds. PS. I specified that my child was 14 years old during the booking.”