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Recensioner av Best Western Mt. Pleasant Inn

2.5 out of 5
Best Western Mt. Pleasant Inn
810 N Grand Avenue, Mount Pleasant, IA

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 214 av 589 recensioner" "
8 - Bra i betyg. 244 av 589 recensioner" "
6 - Okej i betyg. 72 av 589 recensioner" "
4 - Dåligt i betyg. 33 av 589 recensioner" "
2 - Väldigt dåligt i betyg. 26 av 589 recensioner" "

8,4/10

Renlighet

8,6/10

Personal och service

8,0/10

Bekvämligheter

7,8/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

8/10 Bra

Kimberly

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good place to stay for an overnight stop. The staff was friendly and the bed was comfortable.
Bodde här 1 natt i april 2024
Svar från Sam 25 apr. 2024
Hello Kimberly,Thank you for staying with us. We value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in future. We hope to see you again soon.

10/10 Fantastiskt

Dena

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great bed. Not too soft like so many hotel beds!
Bodde här 2 nätter i april 2024
Svar från Sam 25 apr. 2024
Hello Dena, Thank you for staying with us. We value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in future. We hope to see you again soon.

10/10 Fantastiskt

Veronica

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Front desk staff are always very nice and accomodating with any and all requests! Freshly baked cookies at the desk are a plus!
Bodde här 1 natt i april 2024
Svar från Sam 25 apr. 2024
Hello Veronica, Thank you for staying with us. We value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in future. We hope to see you again soon.

8/10 Bra

Bing

Gillade: Renlighet, personal och service och boendets skick och faciliteter
convenient
Bodde här 1 natt i april 2024
Svar från Sam 11 apr. 2024
Thank you for staying with us. We appreciate your feedback to our property.

10/10 Fantastiskt

Silvia

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We arrived at 11:30pm. We were greeted by a very friendly staff member and checkin was fast and easy. Filled us in on amenities available to us and breakfast time. Offered us bottled water and directed us to our room. Room was clean, we used fridge, it was cold upon arrival. Plenty of towels in the bathroom, which was also clean. Can’t say how breakfast was, we only had the coffee which was surprisingly good. Check out was fast and easy. Stay met all our needs. Was worth going a bit out of the way, we didn’t want to stay in Iowa City, this was a great alternative.
Bodde här 1 natt i april 2024
Svar från Sam 7 apr. 2024
Hello Silvia, Thank you for staying with us. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in future. We hope you will come back and see us again soon.

6/10 Okej

Krista

Gillade: Personal och service
Bathroom was not super clean..elevator needs repairs
Bodde här 1 natt i mars 2024
Svar från Sammy 20 mars 2024
Hello Krista, Thank you for staying with us. We appreciate your feedback to our property. We will be addressing your concerns.

6/10 Okej

LISA

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Breakfast was cold. Toilet was dirty. Rooms need to be updated
Bodde här 1 natt i mars 2024
Svar från Sam 8 mars 2024
Hi Lisa, Thank you for staying with us. We appreciate your feedback to our property. On behalf of our entire team, I would like to apologise for not exceeding your expectations. We will be addressing your concerns.

8/10 Bra

Michael

Reste med familjen
Staff was pleasant.
Bodde här 1 natt i mars 2024
Svar från Sam 7 mars 2024
Hello Michael, Thank you for staying with us. We appreciate your feedback to our property & would like to see you again soon.

8/10 Bra

Kim

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice and quiet. Strange smell though
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Roberta

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The people were helpful and friendly.
Bodde här 2 nätter i februari 2024

10/10 Fantastiskt

Rhonda

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean, quiet, very comfortable bed and a very nice breakfast... we will stay here again when we're coming through next time.
Bodde här 1 natt i januari 2024

8/10 Bra

Thomas

Reste med familjen
Gillade: Renlighet och personal och service
Get what you pay for
Clean, nice staff. Would stay again
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Hannah

Bodde här 1 natt i januari 2024

2/10 Väldigt dåligt

Nigel

Affärsresenär
Gillade inte: Renlighet och rummets bekvämlighet
Creepy Crawly bit my arm.
Spring mattress. No liner for bed bugs. Woke up with a giant bite on my arm. Price is cheap, you get what you pay for.
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Kelee

Bodde här 1 natt i januari 2024

10/10 Fantastiskt

kevin

Affärsresenär, Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
You can tell it’s a family run hotel and it shows in the pride they have. The front desk was very polite and friendly. The cleaning staff were equally as nice. The breakfast area was hot and well maintained. This was our second time staying here and we will definitely stay here again.
Bodde här 2 nätter i januari 2024

4/10 Dåligt

sarah

Reste med familjen
Gillade: Personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
Check in was easy and the staff were great to work with. Our bathroom door would not shut all the way, and certainly wouldn’t lock. The tv was on a table with the fridge and microwave to the right, blocking the view from the right bed. The breakfast was ok. We had to wait for hot food to be brought out, and there were not many people eating. The food they brought out was only half heated, some pieces were still half frozen when I bit in. It doesn’t seem like a terrible place, and with a few adjustments it would be much better.
Bodde här 1 natt i januari 2024

6/10 Okej

Maureen

Gillade: Personal och service
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Veronica

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love the freshly baked cookies too!
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Krystal

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i december 2023

8/10 Bra

Janie

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Not at all fancy or plush, but the hotel is always clean and quiet. The front desk is eager to help when it’s needed.
Bodde här 5 nätter i december 2023

6/10 Okej

Gary

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Pet Cleaning Fee
I've stayed at your motel for years, always with a pet. I was surprised and displeased with a new pet cleaning charge ($25) which came as a surprise. I have avoided other hotels which billed themselves as "pet friendly" with a $75 pet cleaning charge (Hilton). Now I will need to consider whether to return to your hotel.
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Linda

Reste med familjen, Reste med husdjur
Gillade: Renlighet och personal och service
The guy who checke me in was so helpful!
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Brian

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good
It was a pretty good stay.
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Max

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hotel was clean and comfortable. Staff were friendly and helpful.
Bodde här 1 natt i december 2023

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Worth the price
Nice room but could use a larger tv. Good shower and above average breakfast. Both vending machines were broken which was disappointing.
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Veronica

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I needed a 2pm check in and they had no problems accommodating me! Also had delicious white chocolate macadamia nut cookies at the check in desk.
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Kristine

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good place
Bodde här 2 nätter i november 2023

10/10 Fantastiskt

Romona

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Room was quiet and clean. Bed comfortable.
Bodde här 1 natt i september 2023

10/10 Fantastiskt

CATHLEEN

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Quiet friendly
Bodde här 1 natt i november 2023

8/10 Bra

Kelsey

Reste med familj och småbarn
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
It took forever to get counter service. I had to call the hotel for assistance
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Merrill

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Perfect location for my needs
Bodde här 2 nätter i september 2023

8/10 Bra

Michael

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Patti, Mc Donough

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was professional and kind. The room was fantastic and met our knees love that they are pet friendly.
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Richard

Bodde här 1 natt i oktober 2023

2/10 Väldigt dåligt

Kathy

Reste med familjen
Gillade inte: Personal och service och boendets skick och faciliteter
The food was not very good the beds were so uncomfortable we did not sleep at all.
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Barb

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023

8/10 Bra

Jim

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice clean and quiet
Bodde här 1 natt i september 2023

8/10 Bra

Heidi, Carmel

Reste med familjen
Gillade: Boendets skick och faciliteter
Gillade inte: Renlighet
The room was very large and the beds were nice and comfortable, though the bathroom wasn’t very clean. Long black hairs on the shower wall and one of the white washcloths looked though it has been used to wipe off shoes or a car window.
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Joe

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Mark

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very clean. No negatives.
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Leslie J., Shawano

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
It was the half way point from Shawano WI to Branson MO so it was a convenient spot to stop at. Also it had the Pizza Ranch right next door were we had supper and a Walmart across t he street were we did shopping!
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Vicki

Bodde här 2 nätter i augusti 2023

10/10 Fantastiskt

Jeff

Bodde här 1 natt i augusti 2023

4/10 Dåligt

Valerie

Reste i grupp
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Deceiving and Disappointing!
The pictures of this hotel online are very deceiving! It looks to be taken care of but it's not. The pool was closed which was disappointing to not be notified ahead of time of this as it was something we were looking forward to. The AC unit in one of our rooms broke and smelled like it was burning. Because the pictures here are not what it actually looks like, we left this hotel and went to a much better one down the street!!
Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

briton

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff. Suprised by the nice room.
Bodde här 1 natt i augusti 2023

4/10 Dåligt

Heidi

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Very outdated , im not sure if our bedding was even changed. Wouldnt stay again
Bodde här 1 natt i augusti 2023

2/10 Väldigt dåligt

Verifierad resenär

Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
Bed bugs - Stay clear
I would highly recommend staying clear of this property. I woke up to at least 20 bed bug bites.
Bodde här 1 natt i augusti 2023

8/10 Bra

Milenda

Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

Titilola, Colton

Reste med familjen
Gillade: Renlighet och bekvämligheter
Excellent
Bodde här 3 nätter i augusti 2023