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Recensioner av VR Rotorua Lake Resort

4.5 out of 5
VR Rotorua Lake Resort
366 State Highway 33, Mourea

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 446 av 1001 recensioner" "
8 - Bra i betyg. 327 av 1001 recensioner" "
6 - Okej i betyg. 145 av 1001 recensioner" "
4 - Dåligt i betyg. 59 av 1001 recensioner" "
2 - Väldigt dåligt i betyg. 24 av 1001 recensioner" "

8,4/10

Renlighet

8,6/10

Personal och service

8,0/10

Bekvämligheter

8,0/10

Boendets skick och faciliteter

7,8/10

Hållbarhet

Recensioner

8/10 Bra

Erling

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2018
Svar från VR Rotorua Team 2 jan. 2019
Dear Values Guest, Thanks for your score and we happy to know that you enjoyed your overall stay with us. We look forward to welcome you again in near future. Regrads, VR Rotorua Team

6/10 Okej

David, Sweden

OK hotel, not a for star..
The rooms are not sound isolated, so you can hear your neighbours conversations lite they are in the same room... Our glases tasted like soup, wastent clean... Poor restaurant, not many choices and prices were BIG.. This resort used to be good, but you can see how its going bad n cheap.. Wouldnt go here again.
Bodde här 1 natt i februari 2018

6/10 Okej

laurent

Affärsresenär, Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
Staff was helpful but facilities are showing signs of aging. Laundry was not working
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Emma

Gillade: Renlighet, personal och service och boendets skick och faciliteter
This was such a beautiful and peaceful property, not too far from the shops in Rotorua. Would definitely recommend!
Bodde här 2 nätter i maj 2024
Svar från VR ROTORUA TEAM 19 maj 2024
Dear Valued Guest,Thank you for your review and for choosing our Resort. We are very happy that you enjoyed your stay, and we look forward to having you again as a guest in our property. Take care!!Regards,VR Rotorua Team

10/10 Fantastiskt

Iain

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel location is fantastic for a quite weekend away, right on the edge of the neighbouring lake. Friendly staff, nice rooms and amenities meant for a very pleasant stay. Would recommend!
Bodde här 2 nätter i maj 2024
Svar från VR ROTORUA TEAM 19 maj 2024
Dear Valued Guest,Thank you for your review and for choosing our Resort. We are very happy that you enjoyed your stay, and we look forward to having you again as a guest in our property. Take care!!Regards,VR Rotorua Team

10/10 Fantastiskt

Renee

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very clean, comfortable room. Highly recommend. Staff were friendly and helpful
Bodde här 1 natt i maj 2024
Svar från VR ROTORUA TEAM 19 maj 2024
Dear Valued Guest,Thank you for your review and for choosing our Resort. We are very happy that you enjoyed your stay, and we look forward to having you again as a guest in our property. Take care!!Regards,VR Rotorua Team

10/10 Fantastiskt

Sayad

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved the experience. Breakfast was standard. Friendly staff
Bodde här 2 nätter i maj 2024
Svar från VR ROTORUA TEAM 7 maj 2024
Dear Valued Guest,Thanks for your positive review and for giving us a perfect rating.We look forward to welcoming you back in the near future.Take care.Regards,VR Rotorua Team

10/10 Fantastiskt

Kevin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very Happy with the service. Very Beautiful location for a Hotel.
Bodde här 1 natt i maj 2024
Svar från VR Team 3 maj 2024
Dear Kevin, Thank you for your feedback. We hope to see you soon. Regards,

10/10 Fantastiskt

Ruth

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very pretty setting right on the lake. Great staff and wonderful food.
Bodde här 1 natt i april 2024
Svar från VR Team 24 apr. 2024
Dear Ruth, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with. Regards,

6/10 Okej

Suan Phaik

Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Nice lake view. The mattress lacks support, sinks in.
Bodde här 1 natt i april 2024
Svar från VR ROTORUA TEAM 30 apr. 2024
Dear Valued Guest,Thanks for your review and we look forward to welcoming you back in the near future.Take care.Regards,VR Rotorua Team

10/10 Fantastiskt

Maria

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location. We really loved the character of the hotel. The restaurant was fantastic, and staff was friendly and helpful. We had a great experience.Looooove It
Bodde här 1 natt i april 2024
Svar från VR Team 13 apr. 2024
Dear Maria, Wow! What a wonderful review, we genuinely appreciate your business and your trust in us. I am incredibly happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel soon. Thank you.Regards,

8/10 Bra

Xiaolu

Reste med sin partner
Gillade: Renlighet och personal och service
love the lake side location & view.
Bodde här 1 natt i mars 2024
Svar från VR ROTORUA TEAM 30 apr. 2024
Dear Valued Guest,Thanks for your review and we look forward to welcoming you back in the near future.Take care.Regards,VR Rotorua Team

8/10 Bra

Tom

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location, right on the lake. We had a ground floor room with direct access to the lake and a small patio area to sit and relax. Large, clean, comfortable room with seperate bedroom and lounge area. Nice breakfast but didnt try the restaurant in the evening.
Svar från VR ROTORUA 30 apr. 2024
Dear Valued Guest,Thanks for your review and we look forward to welcoming you back in the near future.Take care.Regards,VR Rotorua Team

10/10 Fantastiskt

gilles

Gillade: Renlighet, personal och service och boendets skick och faciliteter
un bel hotel dans un environnement tres agréable, restaurant de qualité, personnel très affable
Bodde här 1 natt i mars 2024
Svar från VR ROTORUA 30 apr. 2024
Dear Valued Guest,Thanks for your review and we look forward to welcoming you back in the near future.Take care.Regards,VR Rotorua Team

8/10 Bra

Charmaine

Gillade: Renlighet och personal och service
Beds were comfortable and room was clean. No laundry bags in the bedroom, no soap by the bath. Soap was attached in the shower. No milk in the fridge for tea and coffee. Had to ask for extra glasses. Quiet setting and peaceful by the lake. Not bad overall
Bodde här 1 natt i mars 2024
Svar från VR ROTORUA 30 apr. 2024
Dear Valued Guest,Thanks for your review and we look forward to welcoming you back in the near future.Take care.Regards,VR Rotorua Team

8/10 Bra

Sandra

Reste med sin partner
Gillade: Renlighet och personal och service
Hotel and room are dated. Shower stall is very small with no removable shower head despite the spacious bathroom. Not too clean as evidenced by the stains on bedsheet, ceiling and shower tile gouge etc. Jacuzzi with no water! About 20 minutes drive to town center where the eateries are. The road close to hotel is very dark with no street lights. Hence driving late at night was not too comfortable. Deluxe breakfast buffet. Great Lake view. Quiet and relaxing! Not too far from Te Puia.
Bodde här 3 nätter i mars 2024
Svar från VR ROTORUA 30 apr. 2024
Dear Valued Guest,Thanks for your review and we look forward to welcoming you back in the near future.Take care.Regards,VR Rotorua Team

8/10 Bra

Michelle

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great views. Only stayed 1 night so didn't take advantage of the amenities but restaurant, hot tub, pool and tennis courts looked nice
Bodde här 1 natt i mars 2024
Svar från VR ROTORUA TEAM 3 mars 2024
Dear Valued Guest,Thanks for the review and very happy to see that you enjoyed your stay.We look forward to welcoming you again in near future.Take care.Regards,VR Rotorua

8/10 Bra

Sora

Bodde här 1 natt i februari 2024
Svar från VR ROTORUA TEAM 30 apr. 2024
Dear Valued Guest,Thanks for your rating and we look forward to welcoming you back in the near future.Take care.Regards,VR Rotorua Team

10/10 Fantastiskt

Rijan, Grantham Farm

Bodde här 1 natt i februari 2024
Svar från VR ROTORUA TEAM 3 mars 2024
Dear Valued Guest,Thanks for giving us a perfect rating and we look forward to welcoming you again in the near future.Take care.Regards,VR Rotorua

10/10 Fantastiskt

Elizabeth

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
out in the country on the lake side. Well maintained. Can recommend this hotel to others who want a relaxing stay in quality surroundings.
Bodde här 1 natt i februari 2024
Svar från VR ROTORUA TEAM 3 mars 2024
Dear Valued Guest,Thanks for giving us a perfect rating and we look forward to welcoming you again in the near future.Take care.Regards,VR Rotorua

6/10 Okej

Anne Charlotte

Gillade: Personal och service
Bodde här 1 natt i februari 2024
Svar från VR ROTORUA TEAM 3 mars 2024
Dear Valued Guest,We are very disappointed to hear that you found our service to be below your standards.We hope you will still give us one more chance to serve you. Please take care.Regards,VR Rotorua Team

4/10 Dåligt

Cam

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
It was old and tired. Things did not work well. Room was heavily bleached so we needed to sleep with door open. Staff only half interested at best. Gym was old and broken. Way overpriced and over rated. Not a good experience
Bodde här 1 natt i februari 2024
Svar från VR ROTORUA TEAM 3 mars 2024
Dear Valued Guest,We are very disappointed to hear that you found our service to be below your standards.We hope you will still give us one more chance to serve you. Please take care.Regards,VR Rotorua Team

10/10 Fantastiskt

Jeff

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We loved the view of the lake. Older hotel very presentable nice rooms . Quiet, very relaxing staff was friendly. Would recommend this to anyone we booked on Expedia no issues . Thanks
Bodde här 1 natt i februari 2024
Svar från VR ROTORUA TEAM 3 mars 2024
Dear Valued Guest,Thanks for the review and very happy to see that you enjoyed your stay.We look forward to welcoming you again in near future.Take care.Regards,VR Rotorua

10/10 Fantastiskt

Christina

Bodde här 1 natt i februari 2024
Svar från VR ROTORUA TEAM 30 apr. 2024
Dear Valued Guest,Thanks for your review and we look forward to welcoming you back in the near future.Take care.Regards,VR Rotorua Team

10/10 Fantastiskt

Jasper

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lake view was amazing. Bed is comfortable. The manager Kim was polite and super helpful.
Bodde här 2 nätter i februari 2024
Svar från VR Rotorua Team 10 feb. 2024
Dear Jasper, Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! I will be sure to let our staff know how much of an impact they made on your experience. We look forward to welcoming you back to the hotel soon. Regards,

8/10 Bra

Sin Mui

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från VR Rotorua Team 8 feb. 2024
Dear Sin, Thank you for your review and for choosing our hotel. I am happy you enjoyed your stay, and I look forward to having you again as a guest in our hotel. Regards,

10/10 Fantastiskt

Dean

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från VR ROTORUA TEAM 3 mars 2024
Dear Valued Guest,Thanks for giving us a perfect rating and we look forward to welcoming you again in the near future.Take care.Regards,VR Rotorua

10/10 Fantastiskt

Holly, Alicetown

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Facility is a little dated and could do with a bit of a facelift, but the staff were friendly and helpful, my room was in a good condition, and I spent a much needed restful night there with room service offered when the front desk lady realised how tired I was upon arrival.
Bodde här 1 natt i februari 2024
Svar från VR ROTORUA TEAM 3 mars 2024
Dear Valued Guest,Thanks for giving us a perfect rating and we look forward to welcoming you again in the near future.Take care.Regards,VR Rotorua

8/10 Bra

Joe

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The units need a little updating regarding painting & cabinetry. The breakfast was wonderful.
Bodde här 1 natt i februari 2024
Svar från VR ROTORUA TEAM 3 mars 2024
Dear Valued Guest,Thanks for the review and very happy to see that you enjoyed your stay.We look forward to welcoming you again in near future.Take care.Regards,VR Rotorua

4/10 Dåligt

Wahida

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från VR ROTORUA TEAM 3 mars 2024
Dear Valued Guest,We are very disappointed to hear that you found our service to be below your standards.We hope you will still give us one more chance to serve you. Please take care.Regards,VR Rotorua Team

10/10 Fantastiskt

Tony

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från VR ROTORUA TEAM 3 mars 2024
Dear Valued Guest,Thanks for giving us a perfect rating and we look forward to welcoming you again in the near future.Take care.Regards,VR Rotorua

8/10 Bra

MAREE

Bodde här 5 nätter i januari 2024
Svar från VR ROTORUA 30 apr. 2024
Dear Valued Guest,Thanks for your rating and we look forward to welcoming you back in the near future.Take care.Regards,VR Rotorua Team

8/10 Bra

Kevin

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Garden areas looked like they need a bit of work. Toilet needed fixing - constant noise all night.
Bodde här 1 natt i januari 2024
Svar från Regards VR Team Rotorua 31 jan. 2024
Dear valued guest,Thank you for your positive comments and I am pleased that you had a pleasant stay overall. However, I apologize for the inconvenience that you experienced during your stay, and do not hesitate to contact us to share more information.

2/10 Väldigt dåligt

Annie

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Bathroom is too old
Bodde här 1 natt i januari 2024
Svar från Regards VR Team Rotorua 31 jan. 2024
Dear valued guest We appreciate you taking the time to provide us with such candid feedback of your stay. I am deeply sorry to hear that your stay did not meet expectations. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.

8/10 Bra

Tamara

Gillade: Renlighet, personal och service och bekvämligheter
Stunning lake location but that makes for no alternative amenities. Excellent rooms but the pool was freezing even in summer. Good range of gym equipment but some of it needs minor repairs.
Bodde här 2 nätter i januari 2024
Svar från Regards VR Team Rotorua 31 jan. 2024
Dear valued guest,Thank you for your positive comments and I am pleased that you had a pleasant stay overall. However, I apologize for the inconvenience that you experienced during your stay, and do not hesitate to contact us to share more information.

10/10 Fantastiskt

Nitin, San Jose

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful lake front hotel! Nice big rooms, delicious breakfast.
Bodde här 2 nätter i januari 2024
Svar från VR Rotorua Team 22 jan. 2024
Dear Nitin,Thank you for your review and for choosing our hotel. I am happy you enjoyed your stay, and I look forward to having you again as a guest in our hotel. Regards,

6/10 Okej

Sophie

Reste med sin partner
Gillade: Personal och service
Had a nice stay
Bodde här 2 nätter i januari 2024
Svar från Regards VR Team Rotorua 31 jan. 2024
Dear valued guest,Thank you for your positive comments and I am pleased that you had a pleasant stay overall. However, I apologize for the inconvenience that you experienced during your stay, and do not hesitate to contact us to share more information.

10/10 Fantastiskt

Phil

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Beautiful place
Bodde här 1 natt i januari 2024
Svar från VR Team 31 jan. 2024
Dear Valued Guest,Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience! We pride ourselves on our friendly and efficient staff, so it is wonderful to hear that they assisted in making your stay even more enjoyable. Please stay in touch with us and we look forward to welcoming you again soon!

6/10 Okej

Jasmeen

Reste med sin partner
Gillade: Personal och service
Bodde här 2 nätter i januari 2024
Svar från Regards VR Team Rotorua 31 jan. 2024
Dear valued guest,Thank you for your positive comments and I am pleased that you had a pleasant stay overall. However, I apologize for the inconvenience that you experienced during your stay, and do not hesitate to contact us to share more information.

10/10 Fantastiskt

Qi

Bodde här 2 nätter i januari 2024
Svar från VR Team 31 jan. 2024
Dear Valued Guest,Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience! We pride ourselves on our friendly and efficient staff, so it is wonderful to hear that they assisted in making your stay even more enjoyable. Please stay in touch with us and we look forward to welcoming you again soon!

10/10 Fantastiskt

Harleen

Bodde här 4 nätter i januari 2024
Svar från VR Team 31 jan. 2024
Dear Valued Guest,Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience! We pride ourselves on our friendly and efficient staff, so it is wonderful to hear that they assisted in making your stay even more enjoyable. Please stay in touch with us and we look forward to welcoming you again soon!

10/10 Fantastiskt

ambur

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My room was absolutely gorgeous and the view was even better! Staff was extraordinary and beyond helpful.
Bodde här 1 natt i januari 2024
Svar från VR Team 31 jan. 2024
Dear Valued Guest,Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience! We pride ourselves on our friendly and efficient staff, so it is wonderful to hear that they assisted in making your stay even more enjoyable. Please stay in touch with us and we look forward to welcoming you again soon!

2/10 Väldigt dåligt

Jack

Bodde här 3 nätter i januari 2024
Svar från Regards VR Team Rotorua 31 jan. 2024
Dear valued guest We appreciate you taking the time to provide us with such candid feedback of your stay. I am deeply sorry to hear that your stay did not meet expectations. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.

10/10 Fantastiskt

Mayumi

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
Great view
Great view Nice big bath I really enjoyed
Bodde här 2 nätter i december 2023
Svar från VR Team 31 jan. 2024
Dear Valued Guest,Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience! We pride ourselves on our friendly and efficient staff, so it is wonderful to hear that they assisted in making your stay even more enjoyable. Please stay in touch with us and we look forward to welcoming you again soon!

4/10 Dåligt

Verifierad resenär

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Disappointed
Dirty and stained toilet, poor cleanness standards. Webs and mould on windows and curtains. Dead insects everywhere. Very disappointed with the condition of the room for over $300 a night on a twin room. Only good thing is the lake view looking out.
Bodde här 1 natt i januari 2024
Svar från Regards VR Team Rotorua 31 jan. 2024
Dear valued guest We appreciate you taking the time to provide us with such candid feedback of your stay. I am deeply sorry to hear that your stay did not meet expectations. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.

10/10 Fantastiskt

Sheryl

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Easy to find Friendly and helpful staff
Bodde här 1 natt i december 2023
Svar från VR Team 31 jan. 2024
Dear Valued Guest,Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience! We pride ourselves on our friendly and efficient staff, so it is wonderful to hear that they assisted in making your stay even more enjoyable. Please stay in touch with us and we look forward to welcoming you again soon!

6/10 Okej

Ben

Reste med sin partner
Gillade: Bekvämligheter och boendets skick och faciliteter
We had a lovely stay, but the room seemed to need a bit of maintenance. The lakeside setting is beautiful, and the staff were friendly and helpful. Overall it was good, and I would recommend it for the setting alone, but I was a little disappointed in the room considering the cost.
Bodde här 2 nätter i december 2023
Svar från Regards VR Team Rotorua 31 jan. 2024
Dear valued guest,Thank you for your positive comments and I am pleased that you had a pleasant stay overall. However, I apologize for the inconvenience that you experienced during your stay, and do not hesitate to contact us to share more information.

8/10 Bra

Dragana

Bodde här 5 nätter i december 2023
Svar från Regards VR Team Rotorua 31 jan. 2024
Dear valued guest,Thank you for your positive comments and I am pleased that you had a pleasant stay overall. However, I apologize for the inconvenience that you experienced during your stay, and do not hesitate to contact us to share more information.

10/10 Fantastiskt

Ethan

Bodde här 1 natt i december 2023
Svar från VR Team 31 jan. 2024
Dear Valued Guest,Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience! We pride ourselves on our friendly and efficient staff, so it is wonderful to hear that they assisted in making your stay even more enjoyable. Please stay in touch with us and we look forward to welcoming you again soon!

2/10 Väldigt dåligt

Andrew

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Dead flies and open door
Where to start. No soap, dead flies on roof and light busted in bathroom. But greatness sin was leaving our door open. If I was in Australia I would have demanded refund. New Zealand great place to visit but this place let us down.
Bodde här 2 nätter i december 2023
Svar från Regards VR Team Rotorua 31 jan. 2024
Dear valued guest We appreciate you taking the time to provide us with such candid feedback of your stay. I am deeply sorry to hear that your stay did not meet expectations. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.