Exteriör

Recensioner av Crowne Plaza Muscat OCEC, an IHG Hotel

4 out of 5
Crowne Plaza Muscat OCEC, an IHG Hotel
Madinat Al Irfan,, Airport Heights, Muscat, Sultanate of Oman

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 92 av 163 recensioner" "
8 - Bra i betyg. 44 av 163 recensioner" "
6 - Okej i betyg. 18 av 163 recensioner" "
4 - Dåligt i betyg. 3 av 163 recensioner" "
2 - Väldigt dåligt i betyg. 6 av 163 recensioner" "

9,0/10

Renlighet

8,6/10

Personal och service

9,0/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

8/10 Bra

Katarina

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Rekommenderas
Fint stort hotell med trevlig service vid incheckningen. Stort rum, lite slitet. Bra säng. Väldigt tyst. Trevlig personal överallt. Mycket att välja på till frukost. Nära och lätt att hitta till/från flygplatsen. Vi kom sent och åkte morgonen därpå så vi hann tyvärr inte njuta av hotellet så mycket men återvänder gärna igen.
Bodde här 1 natt i juli 2023
Svar från Manuel 23 juli 2023
Dear Katarina,Thank you for staying with us!We're pleased to have given you a great and wonderful time with us. Thank you for your commendation of our staff. We shall definitely share this to the team.We'll always be happy to have a room and table waiting for you. Hope to have you with us again soon.Best regards,Manuel LevonianGeneral Manager

10/10 Fantastiskt

Hans

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2022
Svar från Marie 18 okt. 2022
Dear Hans, thank you for taking the time We are glad that you had a perfect 10 stay with us. We look forward to welcoming you back again. Best Regards, Marie -Guest Relations Manager

6/10 Okej

Sergei

Affärsresenär
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Bodde här 2 nätter i oktober 2019
Svar från Paul Schenk 12 nov. 2019
Dear Guest, Thank you for your review and we look forward to welcoming you back. Kind Reagrds, paul Schenk Hotel Manager

10/10 Fantastiskt

Christoph

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
super quiet and comfortable stay on a business trip.
Bodde här 4 nätter i december 2023
Svar från Manuel 28 dec. 2023
Dear Christoph,Receiving a perfect rating from valued guests like you is such a compliment. It was a pleasure having you with us, and we hope to welcome you back for another memorable stay.With best regards,Manuel LevonianGeneral Manager

6/10 Okej

Verifierad resenär

Reste med familjen
Okay
A decent stay, the age of things like the carpets show.
Bodde här 1 natt i december 2023
Svar från Manuel 28 dec. 2023
Dear Valued Guest,Greetings from Crowne Plaza Muscat OCEC. Thank you for taking the time to share your stay experience.We truly appreciate your feedback as they are essential in our continuous efforts to improve our service standards and amenities.Do rest assured that your feedback had been shared with the team, and we will be making prompt rectifications to them!Once again, thank you for your valuable feedback. We hope to have an opportunity to better your experience with us.Sincerely,Manuel LevonianGeneral Manager

4/10 Dåligt

Verifierad resenär

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Gold member status not recognised.
Gold member status not recognised and room upgrade not offered.
Bodde här 2 nätter i december 2023
Svar från Manuel 24 dec. 2023
Dear Valued Guest,Thank you for your review, we value and appreciate your feedback as it helps us to focus on what is important to our guests.It is disappointing to read that your recent experience fell short of your expectations, we would like to apologize for the inconvenience you have encountered. Your feedback holds great value for us, please be certain that all your points are taken into consideration and will be addressed to the relevant department for their immediate action.Rest assured that the points you have highlighted has been shared with the relevant teams for a thorough review.Once again, thank you for your valuable feedback. We hope to have an opportunity to better your experience with us.SincerelyManuel LevonianGeneral Manager

8/10 Bra

Wonsoon

Bodde här 3 nätter i november 2023
Svar från Manuel 28 dec. 2023
Dear Wonsoon, Thank you for choosing Crowne Plaza Muscat OCEC and we appreciate the time you have spared us to rate our property on Hotels.com.With best regards,Manuel LevonianGeneral Manager

8/10 Bra

TAKASHI

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
サービスが良かった

10/10 Fantastiskt

Ahmadreza

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent
Bodde här 1 natt i november 2023
Svar från Manuel 24 dec. 2023
Dear Ahmadreza,Thank you so much for the fabulous rating. We really appreciate your stay and sharing the word about us. We look forward to hosting you soon! With best regards,Manuel LevonianGeneral Manager

10/10 Fantastiskt

Rita

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fabulous property near airport and convention centre. Best buffet breakfast around and notging too much trouble. Great pools on ground floor so no being blown away with omani winds. The quickest check out ever.
Bodde här 2 nätter i november 2023
Svar från Manuel 24 dec. 2023
Dear Rita, Thank you for the perfect score and compliments. We appreciate you highlighting the hotel's location, facilities, dining offerings and level of service, which stood out to you during your stay. We hope to have the pleasure of welcoming you back for more memorable experiences.With best regards,Manuel LevonianGeneral Manager

2/10 Väldigt dåligt

Frank

Bodde här 4 nätter i oktober 2023
Svar från Manuel 26 nov. 2023
Dear Frank,We apologize that your recent visit did not meet your expectations. We would like to know exactly what went wrong in order to improve our overall services to better serve you next time. We do hope to have the chance of welcoming you back in the future to demonstrate the seamless service which we promise to all our guests.Sincerely,Manuel LevonianGeneral Manager

10/10 Fantastiskt

Amin

Everything has been great, the only issue was that sometimes there was a foul smell from the drainage in the rooms. Also my room did not have a mini bar and bottle openner!
Bodde här 4 nätter i oktober 2023
Svar från Manuel 26 okt. 2023
Dear Amin,Thank you for choosing Crowne Plaza Muscat OCEC during your recent stay and for sharing your feedback with other Expedia users.We are delighted to hear that you had wonderful stay with us. We at Crowne Plaza work towards the simple objective of providing seamless service to all our guests by delivering True Hospitality to everyone. We would also like to express our gratitude for bringing to our attention the concerns you experienced during your recent stay. I understand the disappointment you had over the uncomfortable smell in the room, and I want to assure you that we are taking immediate action to rectify the issue. We are also looking into ensuring the mini bar and bottle opener are in place at all times. Once again, please accept our apologies for any inconvenience you've encountered. Your feedback guides us in our journey to constantly improve, and we greatly appreciate your patience and understanding as we work towards improving our services moving forward. We are looking forward with pleasure to being of service to you again on your next visit to Muscat.Sincerely yours, Manuel Levonian General Manager

6/10 Okej

Samantha

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i oktober 2023
Svar från Manuel 24 okt. 2023
Dear Samantha,Thank you for choosing Crowne Plaza Muscat OCEC and we appreciate the time you have spared us to rate our property on Expedia.With best regards,Manuel LevonianGeneral Manager

10/10 Fantastiskt

Antonio David

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Manuel 3 okt. 2023
Dear Antonio,Thank you for choosing Crowne Plaza Muscat OCEC and we appreciate the time you have spared us to rate our property on Expedia.With best regards, Manuel LevonianGeneral Manager

10/10 Fantastiskt

Diego

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i september 2023
Svar från Manuel 3 okt. 2023
Dear Diego,Thank you for choosing Crowne Plaza Muscat OCEC and we appreciate the time you have spared us to rate our property on Expedia.With best regards, Manuel LevonianGeneral Manager

10/10 Fantastiskt

JEFFREY

Bodde här 2 nätter i juli 2023
Svar från Manuel 20 aug. 2023
Dear Jeffery, Thank you for choosing Crowne Plaza Muscat OCEC and we appreciate the time you have spared us to rate our property on Expedia.With best regards,Manuel LevonianGeneral Manager

8/10 Bra

Heike

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Near to the airport but almost no construction in the area. It’s a convenient accommodation if you have a rental car.
Bodde här 2 nätter i juli 2023
Svar från Manuel 23 juli 2023
Dear Heike,Thank you for sharing this positive review. We appreciate our location here in Muscat just as muchas you do. We hope you’ll stop by again soon when you’re in the neighbourhood.Best regards,Manuel LevonianGeneral Manager

10/10 Fantastiskt

Carolyn

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent staff
Bodde här 1 natt i juli 2023
Svar från Manuel 9 juli 2023
Dear Carolyn,Thank you for taking a moment to share your experience at Crowne Plaza Muscat OCEC. We are so pleased to hear you found our service to your liking. We look forward to welcoming you back again soon.With best regards,Manuel LevonianGeneral Manager

10/10 Fantastiskt

LIZHEN

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
第一次入住,很满意
很满意!
Bodde här 2 nätter i juni 2023
Svar från Manuel 13 juni 2023
Dear ____, Thank you for choosing Crowne Plaza Muscat OCEC and we appreciate the time you have spared us to rate our property on Expedia.With best regards,Manuel LevonianGeneral Manager

8/10 Bra

Ahmed

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean, the breakfast was good
Bodde här 1 natt i maj 2023
Svar från Manuel 24 maj 2023
Dear Ahmed,Thank you for choosing Crowne Plaza Muscat OCEC during your recent stay and for sharing your feedback with other Expedia users. Here at Crowne Plaza Muscat OCEC, we strive to deliver service and facilities that exceed guests’ expectations, and glad to know that we achieve this consistently. We are looking forward with pleasure to being of service to you again on your next visit to Muscat.With best regards,Manuel LevonianGeneral Manager

10/10 Fantastiskt

Ahmad

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing staff. Clean. And close to airport.
Bodde här 1 natt i april 2023
Svar från Manuel 27 apr. 2023
Dear Ahmad,Thank you for your time writing this review on Expedia and for choosing Crowne Plaza Muscat OCEC for your recent stay. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. A wonderful review like yours is our own success story. Thank you for your continued patronage and we look forward to welcoming you again for a pleasant stay with us.With best regards,Manuel LevonianGeneral Manager

10/10 Fantastiskt

Aryan

Bodde här 1 natt i april 2023
Svar från Manuel 27 apr. 2023
Dear Aryan, Thank you for choosing Crowne Plaza Muscat OCEC and we appreciate the time you have spared us to rate our property on Expedia.With best regards,Manuel LevonianGeneral Manager

6/10 Okej

Yahya

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Very good hotel, comfortable, just don't be hungry
The hotel itself was very good, friendly and helpful front desk staff, clean and comfortable rooms, in an excellent location. Just don't be hungry. Ordered food at 11PM, didn't get it up to 2AM despite 7 follow up calls to room service. Cancelled the order at 2AM (person on the line did not care). Was woken up at 3.30AM by the WRONG food being delivered (despite cancelling the order 1.5 hours earlier). We slept hungry and fasted the next day (Ramadhan).
Bodde här 1 natt i mars 2023
Svar från Manuel 27 apr. 2023
Dear Yahya,Greetings from Crowne Plaza Muscat OCEC. Thank you for taking the time to review us here on Expedia. We are disappointed to hear that your experience with our in-room dining was not the best. I have raised this with the concerned department heads for necessary corrective action. Sorry for any inconvenience caused and we look forward to welcoming you back.Sincerely yours,Manuel LevonianGeneral Manager

10/10 Fantastiskt

Georgios

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
No comments
Bodde här 1 natt i mars 2023
Svar från Manuel 27 apr. 2023
Dear Georgios, Thank you for choosing Crowne Plaza Muscat OCEC and we appreciate the time you have spared us to rate our property on Expedia.With best regards,Manuel LevonianGeneral Manager

8/10 Bra

Jahmai-Yen

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I enjoyed my stay.
Bodde här 2 nätter i februari 2023
Svar från Manuel 27 apr. 2023
Dear Jahmai-Yen, Thank you for choosing Crowne Plaza Muscat OCEC and we appreciate the time you have spared us to rate our property on Expedia.With best regards,Manuel LevonianGeneral Manager

10/10 Fantastiskt

Kamel

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Séjour agreable
Hôtel sympa. Employés très à l'écoute. Seul bemole un peu excentré de tout mais on était au courant. Petit déjeuner complet.
Bodde här 2 nätter i februari 2023

10/10 Fantastiskt

Sammy

Bodde här 3 nätter i januari 2023

10/10 Fantastiskt

Wilhelmina

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i januari 2023

8/10 Bra

Kiyoko

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It is conveniently located for going to Oman Exhibition and Convention Center, but for nothing else. No shops or restaurants in the surrounding area. The property is well maintained, though.
Bodde här 8 nätter i januari 2023
Svar från Manuel 2 maj 2023
Dear Kiyoko,Thank you very much for sharing your lovely feedback on Expedia and for choosing Crowne Plaza Muscat OCEC for your recent stay. We are delighted to hear that you had an enjoyable stay with us. We at Crowne Plaza work towards the simple objective of providing seamless service to all our guests by delivering True Hospitality to everyone. Your kind review is very rewarding, and we will use it as further inspiration and motivation for our amazing team.We are looking forward to welcoming you back to our hotel in the future.With best regards,Manuel LevonianGeneral Manager

8/10 Bra

Fulpius

Bodde här 1 natt i januari 2023

10/10 Fantastiskt

Claudio

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfect stay
Overall beautiful experience. Staff really friendly and generous. Breakfast rwas really good and rich. Just the furnitures of the room start to be little bit old. Overall was great my stay for the night before the flight
Bodde här 1 natt i januari 2023

10/10 Fantastiskt

ian

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
GREAT HOTEL
A great hotel ideally situated close to the airport if you are using it more frequently. Taxi costs 7 OMR (£15 ish). Good food and excellent value buffet service if you choose it. Other alacarte restaurants available also in Hotel. Super friendly staff and extremely helpful. Pool bar/ nice pool and nice garden area. Upstairs sports bar. Tennis court and spa if you fancy it. Within touching distance of the beach, but you need a car or taxi (not walkable). Small mini market not too far (for the little stuff at MUCH cheaper prices!) Surprisingly quiet whilst we were there and not in the Hubble of the town centre and crowds. If it you want that - this is not the place for you as it is quite isolated (what we actually wanted but doesn't suit all).
Bodde här 10 nätter i november 2022
Svar från Reservations 12 dec. 2022
Dear Valued Guest Thank you for taking the time to tell us about your experience at Crowne Plaza MUSCAT OCEC. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Best regards, Crown Plaza Team

10/10 Fantastiskt

Wasim

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i september 2022
Svar från Hanan AlKharusi 9 okt. 2022
Dear Guest,Thank you very much for choosing Crowne Plaza Muscat OCEC for your recent stay and for your continued patronage.We are delighted to hear that you enjoyed your stay with us and that you appreciated our overall facilities & services. Your overall compliments about are extremely rewarding. We at Crowne Plaza work towards a simple objective of providing seamless service to all our guests and are glad that we achieve this consistently.We do look forward to the opportunity of once again welcoming you back to our beautiful hotel.Many thank

10/10 Fantastiskt

Elie

Bodde här 1 natt i september 2022
Svar från Hanan AlKharusi 25 sep. 2022
Dear Guest,Thank you very much for choosing Crowne Plaza Muscat OCEC for your recent stay and for your continued patronage.We are delighted to hear that you enjoyed your stay with us and that you appreciated our overall facilities & services. Your overall compliments about are extremely rewarding. We at Crowne Plaza work towards a simple objective of providing seamless service to all our guests and are glad that we achieve this consistently.We do look forward to the opportunity of once again welcoming you back to our beautiful hotel.Many thanks,

10/10 Fantastiskt

Amrou

Bodde här 3 nätter i september 2022
Svar från Hanan AlKharusi 19 sep. 2022
Dear Guest,Thank you very much for choosing Crowne Plaza Muscat OCEC for your recent stay and for your continued patronage.We are delighted to hear that you enjoyed your stay with us and that you appreciated our overall facilities & services. Your overall compliments about are extremely rewarding. We at Crowne Plaza work towards a simple objective of providing seamless service to all our guests and are glad that we achieve this consistently.We do look forward to the opportunity of once again welcoming you back to our beautiful hotel.

10/10 Fantastiskt

Kenneth P., Clearwater Beach

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i augusti 2022

10/10 Fantastiskt

Abdulla

Affärsresenär
Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Excellent hotel with nice view although it is near the airport. I enjoyed my stay and I would be coming back again
Bodde här 1 natt i juli 2022
Svar från reservation 8 aug. 2022
Dear Abdulla, Thank you very much for choosing Crowne Plaza Muscat OCEC for your recent stay and for your continued patronage. We are delighted to hear that you enjoyed your stay with us and that you appreciated our overall facilities & services. Your overall compliments about are extremely rewarding. We at Crowne Plaza work towards a simple objective of providing seamless service to all our guests and are glad that we achieve this consistently. We do look forward to the opportunity of once again welcoming you back to our beautiful hotel. Many thanks,

10/10 Fantastiskt

Al Haythem

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Brilliant Hotel
Amazing eid break.
Bodde här 1 natt i juli 2022
Svar från reservation 17 juli 2022
Dear Guest, Thank you very much for choosing Crowne Plaza Muscat OCEC for your recent stay and for your continued patronage. We are delighted to hear that you enjoyed your stay with us and that you appreciated our overall facilities & services. Your overall compliments about are extremely rewarding. We at Crowne Plaza work towards a simple objective of providing seamless service to all our guests and are glad that we achieve this consistently. We do look forward to the opportunity of once again welcoming you back to our beautiful hotel. Many thanks, Adla Hachem Hotel Manager

2/10 Väldigt dåligt

Gary

Affärsresenär
I had to cancel the booking as I had booked the wrong Crowne Plaza. I then stayed in there sister hotel in al Qurm and paid for it. When I asked Expedia to get a refund they refused. All part of the IHG group and I am supposed to be a gold member. Very poor service.
Bodde här 4 nätter i juni 2022
Svar från reservation 29 juni 2022
Dear Gary While we apologize for any inconvenience caused, for the refund we will contact the expedia group to check

8/10 Bra

Amr

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very Far from city center
Bodde här 2 nätter i maj 2022
Svar från hanan 15 juni 2022
Dear Guest We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding to know that we were able to provide the seamless service that Crowne Plaza Hotels promises to all our guests. We at Crowne Plaza promises to all our guests a clean and safe hotel while ensuring a True Hospitality service. Thank you for taking the time to share your experience with IHG Guest review users and we look forward to welcoming you back to our beautiful hotel soon. Best regards, Adla Hachem Hotel Man

10/10 Fantastiskt

Janet

Bodde här 2 nätter i mars 2022
Svar från reservation 13 juli 2022
Dear janet Thank you very much for choosing Crowne Plaza Muscat OCEC for your recent stay and for your continued patronage. We are delighted to hear that you enjoyed your stay with us and that you appreciated our overall facilities & services. Your overall compliments about are extremely rewarding. We at Crowne Plaza work towards a simple objective of providing seamless service to all our guests and are glad that we achieve this consistently. We do look forward to the opportunity of once again welcoming you back to our beautiful hotel. Many thanks, Adla Hachem Hotel Manager

6/10 Okej

Verifierad resenär

Gillade: Personal och service och rummets bekvämlighet
Smelly bathroom
Bodde här 1 natt i mars 2022
Svar från Hanan AlKharusi 30 mars 2022
We are very sorry to hear that you have not enjoyed your stay in our hotel, we would like to apologize for inconveniences. Your feedback holds great value for us, please be certain that all your constructive points are taken under consideration. We sincerely wish to welcome you again in our hotel in the future to demonstrate our ability to deliver service and facilities to your expectations.

6/10 Okej

Paul

Bodde här 1 natt i mars 2022
Svar från Hanan AlKharusi 30 mars 2022
Dear Parait Thank you very much for choosing Crowne Plaza Muscat OCEC for your recent stay and for your continued patronage. We are delighted to hear that you enjoyed your stay with us and that you appreciated our overall facilities & services. Your overall compliments about are extremely rewarding. We at Crowne Plaza work towards a simple objective of providing seamless service to all our guests and are glad that we achieve this consistently. We do look forward to the opportunity of once again welcoming you back to our beautiful hotel. Many thanks, Adla Hachem Hotel Manager

10/10 Fantastiskt

Rashed

Affärsresenär
Gillade: Renlighet, personal och service och rummets bekvämlighet
للاسف خدمة تكسي الفندق غاليه جدا وعندما اطلب تاكسي من الخارج يمنعون
Bodde här 4 nätter i februari 2022
Svar från Hanan AlKharusi 6 mars 2022
نتعتذر ولكن بامكانك طلب التاكسي من الخارج

6/10 Okej

Ansar-ul-Haque

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Disappointment ...
This is my second trip to this hotel as a part of a larger business visit. I have to say that I was quite disappointed a the hotel and especially their customer service + room services. They have no clue of what it means to be 'Clean' and 'COVID-safe'. We encountered several issues ranging from unnecessary charges to borderline denial of gold status of IHG. I think this hotel needs a serious revamp with major staff change and trainings. I am truly disappointed!
Bodde här 8 nätter i februari 2022
Svar från Adla Hachem 27 feb. 2022
Dear Ansar, Thank you very much for your feedback and choosing Crowne Plaza during your recent stay. The team at Crowne Plaza Muscat OCEC is happy to know that you had a pleasant and relaxing stay. Nevertheless, we have also noted the areas that had a negative impact on your stay. While we apologize for any inconvenience caused, trust that this matter has been conveyed to the concerned department head for further improvement. Thank you once again for the time taken to write this review and looking forward to serving you again should your travels bring you back to the area. Kind regards, Adla Hachem Hotel Manager

6/10 Okej

Verifierad resenär

Affärsresenär
Gillade inte: Renlighet
Average hotel for a high price
Average hotel at best !!! Very poor room cleaning services... Black fungus everywhere.. Breakfast was old and stale ...
Bodde här 6 nätter i februari 2022
Svar från Adla Hachem 27 feb. 2022
Dear Sir, Thank you very much for your feedback and choosing Crowne Plaza during your recent stay. The team at Crowne Plaza Muscat OCEC is happy to know that you had a pleasant and relaxing stay. Nevertheless, we have also noted the areas that had a negative impact on your stay. While we apologize for any inconvenience caused, trust that this matter has been conveyed to the concerned department head for further improvement. Thank you once again for the time taken to write this review and looking forward to serving you again should your travels bring you back to the area. Kind regards, Adla Hachem Hotel Manage

2/10 Väldigt dåligt

Verifierad resenär

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Scam Hotel
A rip-off hotel ... booked from 16 - 21 feb prepaid but they still charged me for an extra breakfast due to lack of their trained staff ... I will never recommend this hotel to any one who is only there to scam people !!!
Bodde här 5 nätter i februari 2022
Svar från Adla Hachem 27 feb. 2022
Dear Sir, Thank you very much for your feedback and choosing Crowne Plaza during your recent stay. The team at Crowne Plaza Muscat OCEC is happy to know that you had a pleasant and relaxing stay. Nevertheless, we have also noted the areas that had a negative impact on your stay. While we apologize for any inconvenience caused, trust that this matter has been conveyed to the concerned department head for further improvement. Thank you once again for the time taken to write this review and looking forward to serving you again should your travels bring you back to the area. Kind regards, Adla Hachem Hotel Manage

10/10 Fantastiskt

Maria

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
We had a great experience
Bodde här 1 natt i februari 2022
Svar från Adla Hachem 18 feb. 2022
Dear Maria, Thank you very much for choosing Crowne Plaza Muscat OCEC for your recent stay and for your continued patronage. We are delighted to hear that you enjoyed your stay with us and that you appreciated our overall facilities & services. Your overall compliments about are extremely rewarding. We at Crowne Plaza work towards a simple objective of providing seamless service to all our guests and are glad that we achieve this consistently. We do look forward to the opportunity of once again welcoming you back to our beautiful hotel. Many thanks, Adla Hachem Hotel Manager

10/10 Fantastiskt

fabrice

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Parfait
Bodde här 1 natt i februari 2022
Svar från Hanan AlKharusi 13 feb. 2022
Dear Parait Thank you very much for choosing Crowne Plaza Muscat OCEC for your recent stay and for your continued patronage. We are delighted to hear that you enjoyed your stay with us and that you appreciated our overall facilities & services. Your overall compliments about are extremely rewarding. We at Crowne Plaza work towards a simple objective of providing seamless service to all our guests and are glad that we achieve this consistently. We do look forward to the opportunity of once again welcoming you back to our beautiful hotel. Many thanks, Adla Hachem Hotel Manager

10/10 Fantastiskt

Alain

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hôtel parfait. Petit déjeuner très copieux et service irréprochable.
Bodde här 2 nätter i januari 2022
Svar från reservations 17 jan. 2022
Dear Alain, Thank you very much for choosing Crowne Plaza Muscat OCEC for your recent stay and for your continued patronage. We are delighted to hear that you enjoyed your stay with us and that you appreciated our overall facilities & services. Your overall compliments about are extremely rewarding. We at Crowne Plaza work towards a simple objective of providing seamless service to all our guests and are glad that we achieve this consistently. We do look forward to the opportunity of once again welcoming you back to our beautiful hotel. Many thanks, Adla Hachem Hotel Manager