2/10 Väldigt dåligt
Peshtewan
15 aug. 2018
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
DO NOT CHOOSE THIS HOTEL!
This was a disaster, a real disaster. I read some reviews about that this hotel is not good and that they give you another room than the one you book, still I took the risk and it was exactly what happened to me. Before I booked I called to ask if they OFFER transfer and they said yes without saying that they take charge for it. She didnt inform that it costs. So I booked a traditional classic double room and on the photos it was a new clean room with a step with to bed. When I got to the hotel it took like 15-20 minutes to just check in. The room was totally different room from the one I booked. I didnt even put down my lugage and went directly to the manager to tell him this is not the room you show on the website. He tried to explain that it is the same type but different room and I told him several times, "Yes I understand but this is totally different with different facilities and not even double bed." I told him to come down with me to the room and let him see the photo on the website which says "Traditional room" and then take a look at the room. He didnt want to and still tried to explain for me. I told him I know that there is same type of room with different size and stuff but this was like Superior room to a budget room at a hostel. Then he did understand me but didnt have another room to give. Later on they call me for the transfer and I told them I wont pay and they didnt even say "breakfast for free because of these problems" Greedy hotel!
Peshtewan
Bodde här 1 natt i augusti 2018