Thank you for sharing this honest feedback, Rita. We apologize for not meeting your expectations. Please know that we've listed online that there is renovations being done to our lobby. Our team is working to prevent noise but they need to be notified of it, when it's happening so that you can get the peace of mind you deserve. We hope to get another chance to better serve you in the future.

Dear Leonard, thank you for bringing this issue to our attention. We wouldn’t be able to improve our service if it weren’t for people like you who provide us with honest feedback like this. Please know that we are moving as fast as we can and hope to be done very soon.

Dear Justin, We appreciate your honest feedback about the breakfast bag, and we apologize that this wasn't to your liking. If you’re willing to give us another shot, we’d appreciate the opportunity to give you the experience that you deserve.

We really appreciate you taking the time to leave us a review, Deusa. You keep us motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you.

Thank you for sharing this honest feedback, Aristides. We apologize for not meeting your expectations. Please know that our team is working to prevent these concerns from happening again.

Thanks so much for the 5-Stars, Hope! It makes our day. We have passed on your review to our team and look forward to seeing you in our Quality Inn, Mystic again.Have a great day!

Dear Diana, thank you for bringing this issue to our attention. We wouldn’t be able to improve our service if it weren’t for people like you who provide us with honest feedback like this. Please know that we’ll be looking into it immediately.

We really appreciate you taking the time to leave us your 4-star review. It means a bunch to the whole team, and we’d love to have you back very soon.

Dear Meredith, we’re disappointed to hear about your sub-par experience, and we’ll strive to do better. We apologize for not delivering an exceptional stay, and would appreciate another chance to earn your business.

Dear Linda,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Mystic-Groton. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serves as encouragement as we strive to continuously improve the quality of our services. Please visit us again soon!

Your review made our day, Matthew. We’ve passed your comments on to our team so they can enjoy the good vibes too. Comments like yours make our work worthwhile. We love that you enjoyed our Quality Inn and found that it's in a convenient location. Thanks for choosing us, we can’t wait to help you again!

We really appreciate you taking the time to leave us your 4-star review. It means a lot to the whole team, and we’d love to have you back very soon.

We spotted your 5-star review. Wow! Thank you so much for trusting us, and we can’t wait to help you again in the future.

Thanks so much for the 5-Stars Jessica! It makes our day. We have passed on your review to our team and look forward to seeing you in our Quality Inn, Mystic again.

We really appreciate you taking the time to leave us your 4-star review. It means a lot to the whole team, and we’d love to have you back very soon.

Thanks so much for your review Beth! we love getting feedback about our hotel and take pride in our customer service. Please get in touch if there is anything else we can do to make your day.

Dear Lisa, We're sorry to hear that you had a problem connecting to the internet during your stay. We understand how frustrating this can be and we apologize for any inconvenience. We didn't have any outages in our service so that would mean your laptop had some type of firewall blocking you from connecting to a public access point. Please contact us directly at so that we can help direct you to enjoy our high speed internet..

Dear Diana, We're sorry to hear that you had a negative experience at our hotel. We take cleanliness and comfort very seriously, and we apologize for falling short in these areas. We have a reputable pest agency that routinely treat our rooms and assures us that this type of pest is not present at our facility but we will investigate this further and take steps to improve our service. Thank you for your valuable feedback, it will help us make changes for the better.

Hi Sherry, I’m so pleased you enjoyed staying at our location! I’ve passed your feedback about your compliments and I know they’ll be thrilled to hear how much you loved your stay. Please let us know if there is anything else we can help you with. We look forward to serving you again in the future!

Thanks so much for your review Deneen, we love getting feedback about our Quality Inn and take pride in our customer service. Please get in touch if there is anything else we can do to make your day.

Dear Monee-Ketera, We're sorry to hear that you had a negative experience at our hotel. We take your comfort very seriously, and we apologize for falling short in this area. The work being done is within a reasonable time frame to not disturb a good nights rest. The team is kind and courteous so it is surprising that this was a concern as we have never had a complaint on the construction crew. We will investigate this further and take steps to improve our service. Thank you for your valuable feedback, it will help us make changes for the better

Thanks so much for the 5-Stars Diamond! It makes our day. We have passed on your review to our team and look forward to seeing you in our Quality Inn, Mystic again

Thanks for the 10-stars Debra, your review is a great way to let us know we’re on track for making our customers enjoy our hotel! We would have gladly moved you to a different room if you wanted. We greatly appreciate you taking the time to give your feedback and look forward to serving you again in the future.

We appreciate you taking the time to leave us a review, Glenn. You keep us on our toes, there is a back order on OJ but the other selections are ready and available for our complimentary breakfast and we’re so happy to hear that you had an overall good experience. The third ice machine will be up in due time as well as the complete remodel to the second floor. Let us know if we can do anything else for you.

Thanks so much for your review David, we love getting feedback about our Quality Inn, Mystic and take pride in our customer service. Please get in touch if there is anything else we can do to make your day.

Dear James,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Mystic-Groton. We sincerely appreciate and value your rating. This serves as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

We spotted your 5-star review. Wow! Thank you so much for trusting us, and we can’t wait to help you again in the future.

We really appreciate you taking the time to leave us your4-star review. It means a lot to the whole team, and we’d love to have you back very soon.

Thanks so much for your review, we love getting feedback about our Quality Inn, Mystic and take pride in our customer service. Please visit us again soon were only a call away!

Thanks for the 5-stars Rich, your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.

We really appreciate you taking the time to leave us a review, Roxanne. You keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a good experience. Let us know if we can do anything else for you.

Hi Bairon, I’m so pleased you enjoyed your stay! I’ve passed your feedback about our hotel will be shared with our team. Please let us know if there is anything we can do to help!

Dear Richard, We're sorry to hear that your neighbor made your stay uncomfortable. We understand the importance of a good night's sleep and we apologize for falling short in this area. When notified we take steps to ask the guests to respect our quiet hours, so that you can enjoy your stay. We hope that this doesn't deter you from giving us another chance in the future.

We spotted your 8-star review. Thank you so much for trusting us, and we can’t wait to help you again in the future

Thanks for the 5 stars Nancy, your review is let's us know we’re doing something right! We appreciate you taking the time to give your feedback and look forward to serving you again in the future. Have a nice day

Thanks so much for your review Aurelia, we love getting feedback about our Quality Inn and take pride in our customer service. Please get in touch if there is anything else we can do to make your day.

Thanks for the 5 stars Ricky, your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.

Thanks for the 5 stars John! your review is a great way to let us know that our focus is still on making our customers smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.Have a great day.

Dear Robert, We're sorry to hear that you had a long wait time for your stay and that it was not up to your standards. We understand how frustrating this can be and we apologize for any inconvenience. Please contact us directly at our location so we can better understand your concerns.

Thanks so much for your review Jay, we love getting feedback about our renovations and take pride in our customer service. Please get in touch if there is anything else we can do to make your day.

Thanks for the 5 stars Kathleen, your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.

Ryan, we really appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

Dear Lorraine,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Mystic-Groton. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Please visit us again soon!

Thanks for the 10 stars Meg, your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.

Thanks so much for your review Glenn, we love getting feedback about our hotel and take pride in our customer service. Please get in touch whenever your back in Mystic so that we can continue to make your day!!

Thanks for the 5-star review, Ronald. You made our day! We look forward to making your day again real soon.

Thanks for the 5 stars Ye Lin, your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.

Thanks for the5 stars Douglas, your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.

Dear Anne,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Mystic-Groton. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Please visit us again soon!